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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Sep 22, 2015, 3:53 pm
  #2236  
 
Join Date: Feb 2008
Location: CLE
Posts: 1,886
Originally Posted by CarmenOM
You can use any credit card to access the AF arrivals lounge in CDG Terminal 2C. It's €50 before 10am and €35 after 10am. That information is from the AF website.

The arrivals lounge is small and windowless but has nice shower rooms and a decent buffet breakfast. It used to be complimentary for ST elite plus but I think the free access is now restricted to BE/D1 passengers.
Thanks. I'll look into that.
CosmosHuman is offline  
Old Sep 24, 2015, 9:51 pm
  #2237  
 
Join Date: Nov 2014
Location: KUL/BOS
Programs: AZ FA+, BA & UA Gold
Posts: 342
Have C+ prices hiked recently?

DL's asking for a relatively hefty $119 on SFO-JFK. At $80-ish I would bite but now I'd just see what my other options are (paid D1 upgrades?)
Enhancements is offline  
Old Sep 25, 2015, 9:52 am
  #2238  
 
Join Date: Dec 2010
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Programs: Delta - PM, HH - Gold, SPG - Gold, Marriott - Plat
Posts: 1,060
Originally Posted by Enhancements
Have C+ prices hiked recently?

DL's asking for a relatively hefty $119 on SFO-JFK. At $80-ish I would bite but now I'd just see what my other options are (paid D1 upgrades?)
Depends what you mean by recently. There have raised the prices they quote to me from what they were earlier in the year, but it seems like it's been at least a few weeks since I saw them go up.
miraclebear2003 is offline  
Old Sep 25, 2015, 11:54 am
  #2239  
 
Join Date: Feb 2008
Location: CLE
Posts: 1,886
My C+ seat from JFK-CDG was $69.00. Return AMS-JFK is $119 and I did not purchase.

Fares booked in V bucket. What is V bucket?
CosmosHuman is offline  
Old Sep 25, 2015, 12:31 pm
  #2240  
 
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,784
Originally Posted by happymom2008
My C+ seat from JFK-CDG was $69.00. Return AMS-JFK is $119 and I did not purchase.

Fares booked in V bucket. What is V bucket?
V is one of the lower discounted economy fare classes. E is the least expensive and has lots of restrictions, including no advance seat selection and not eligible to buy C+.
CarmenOM is online now  
Old Sep 26, 2015, 9:25 am
  #2241  
 
Join Date: Feb 2015
Location: DCA, TUL
Programs: Biscoff Medallion, A-Hole Preferred
Posts: 56
When can FOs select C+ seat?

I'm on a three segment RT return tomorrow. The third leg has available C+ seats but neither the app nor DL.com is letting me select one without saying it's going to charge for it. I have already checked in.

The DL website says FOs can select C+ seats "24 hours prior to departure" - I feel like in the past that has meant departure from the first airport. Am I wrong?

Should I call to try to grab the one offending C+ seat?
drew870mitchell is offline  
Old Sep 26, 2015, 9:38 am
  #2242  
 
Join Date: Dec 2010
Location: MCO
Programs: Delta - PM, HH - Gold, SPG - Gold, Marriott - Plat
Posts: 1,060
Originally Posted by drew870mitchell
I'm on a three segment RT return tomorrow. The third leg has available C+ seats but neither the app nor DL.com is letting me select one without saying it's going to charge for it. I have already checked in.

The DL website says FOs can select C+ seats "24 hours prior to departure" - I feel like in the past that has meant departure from the first airport. Am I wrong?

Should I call to try to grab the one offending C+ seat?
Nothing lost with calling. Earlier this month at T-72 went online to select C+ for first flight. Thought I had to wait for next segment, but was able to select C+ for both segments.
miraclebear2003 is offline  
Old Sep 27, 2015, 2:14 pm
  #2243  
 
Join Date: Sep 2015
Location: East Coast
Programs: FB, M&M
Posts: 31
To add a data point: I just bought a C+ seat on JFK-FRA for USD 149 (single, not R/T) - pretty steep but since it's a night flight it's worth it for me.
Rhone is offline  
Old Sep 27, 2015, 4:58 pm
  #2244  
In Memoriam, FlyerTalk Evangelist
 
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Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Originally Posted by Rhone
To add a data point: I just bought a C+ seat on JFK-FRA for USD 149 (single, not R/T) - pretty steep but since it's a night flight it's worth it for me.
They've definitely gone up then, last Fall I paid $89 for DTW-CDG and $119 for MAD-ATL.
CMK10 is offline  
Old Sep 27, 2015, 5:36 pm
  #2245  
 
Join Date: Jul 2009
Programs: Delta Gold, silver, what yr is it?
Posts: 2,417
I've definitely had to wait 24 hours before a connecting flight to be able to choose C+ online. I've never cared enough to try calling though (short flight segments).
Hoyaheel is offline  
Old Sep 27, 2015, 7:26 pm
  #2246  
FlyerTalk Evangelist
 
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Originally Posted by happymom2008
My C+ seat from JFK-CDG was $69.00. Return AMS-JFK is $119 and I did not purchase.

Fares booked in V bucket. What is V bucket?
V is the cheapest bucket other than E which is intentionally crippled.
sethb is offline  
Old Sep 28, 2015, 6:46 am
  #2247  
 
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
It is interesting to see the stark variations of service offered in Comfort+.

Flying DCA-CVG on Friday, the FA provided the same level of service that the rest of economy gets (quick service from cart, pretzels, no refills).

On the return CVG-DCA, the FA took drink orders as is done in first class, and passed around a basic snack basket. Refills were also offered.

IMO, the second scenario is what Comfort+ needs to be. An experience closer to first class than economy. I've experienced a similar level of service before, but only on longer 900+ mile flights, so it was a pleasant surprise for a short flight.
KDCAflyer is offline  
Old Sep 28, 2015, 8:09 am
  #2248  
 
Join Date: Feb 2015
Location: DCA, TUL
Programs: Biscoff Medallion, A-Hole Preferred
Posts: 56
If anyone cares for the follow-up, DL.dumb finally let me choose the C+ seat at about 26 hours before the connecting flight's departure (but less than T-24 of the first flight). Some IRL stuff came up and I didn't have time to call so I'm glad it started working eventually.
drew870mitchell is offline  
Old Sep 28, 2015, 1:09 pm
  #2249  
 
Join Date: Sep 2015
Location: East Coast
Programs: FB, M&M
Posts: 31
Originally Posted by CMK10
They've definitely gone up then, last Fall I paid $89 for DTW-CDG and $119 for MAD-ATL.
It seems that the market can bear these new prices. Only two C+ seats left on the seatmap out of the four C+ rows (4*7 = 28 total), and the flight in question is months away.
Rhone is offline  
Old Sep 29, 2015, 4:13 am
  #2250  
formerly dave h.
 
Join Date: Jul 2015
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Programs: SkyMiles, IHG nobody, HH nobody
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are free C+ upgrades something normal or just a glitch?

while planing an upcoming trip for a few months, i was following prices for SEA-HKG. it was $500 for a few weeks with the C+ upgrade at $100. at 90 days out the ticket price went to $1100 (C+ went up to $170), then a week later went back down to $500. but the C+ price stayed at $170. so i booked it while it was cheap again and picked my seat, then paid for the C+ and changed seats.

immediately after this i paid $2200 for LHR-SEA and picked my seat. when i looked at the C+ window, it said "FREE Upgrade". i clicked it and changed my seat and it went through, no extra charge.

was the free C+ a glitch? or maybe because of what i paid for the first C+? or just Delta being nice?
Dave737 is offline  


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