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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Aug 27, 2012, 7:01 am
  #901  
 
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,509
Originally Posted by dcline414
It seems like anything other than 100% or 150% recline (except for seats noted as limited/no recline) is an isolated issue that needs to be brought to the purser's attention so it can be noted for maintenance to repair.
Good luck getting your seat recline variance written up. Along with the inoperable/misdirected reading light.

Pursers just nod and smile and move on to something more mission-critical.
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Old Aug 27, 2012, 7:11 am
  #902  
 
Join Date: Aug 2011
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Originally Posted by LegalTender
Good luck getting your seat recline variance written up. Along with the inoperable/misdirected reading light.

Pursers just nod and smile and move on to something more mission-critical.
I would think that corporate would be interested in knowing about broken EC seats so they can address isolated issues before they become a trend. A fair amount of money was invested in EC, and I'm sure they want to protect the reputation of the EC branding. Perhaps a follow-up TTU would be in order if the purser doesn't seem to take note.
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Old Aug 27, 2012, 9:27 am
  #903  
 
Join Date: Jun 2006
Location: CT
Programs: Aadvantage, Marriott, Starwood, Southwest
Posts: 134
If you purchase EC in conjunction with an award ticket, and then cancel the award ticket, do you get a refund for the EC fees?
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Old Aug 27, 2012, 9:56 am
  #904  
 
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,509
Originally Posted by dcline414
I would think that corporate would be interested in knowing about broken EC seats so they can address isolated issues before they become a trend. A fair amount of money was invested in EC, and I'm sure they want to protect the reputation of the EC branding. Perhaps a follow-up TTU would be in order if the purser doesn't seem to take note.
A EC seat that doesn't recline quite as far as expected/advertised/promoted isn't broken. The airline will fix a broken seat. A few degrees recline deficit complaint is a subjective thing. They'll dismiss it as a "near miss" and fuhgettaboutit.

"Recline up to 50% more on select flights" being intentionally equivocal.
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Old Aug 27, 2012, 10:35 am
  #905  
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Originally Posted by dcline414
Is the limited recline across the entire row or isolated to a single broken seat? I have a hard time believing that the standard and 50% extra recline seats have continuously variable recline limits. It seems like anything other than 100% or 150% recline (except for seats noted as limited/no recline) is an isolated issue that needs to be brought to the purser's attention so it can be noted for maintenance to repair.
IME with the 764, it's not that it's not better than regular Y recline, I've just noticed, on occasion, that some seats have seem to slightly better recline than others.

It IS NOT an issue of a seat being broken, but I suspect slight variations with the adjustment of the seats. Nothing I can think of that would warrant a complaint. I spend a lot of time on these birds, so my experience is pretty widespread with the 764's.
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Old Aug 27, 2012, 11:24 am
  #906  
 
Join Date: Aug 2011
Location: ATL
Programs: Delta GM, Marriott Platinum, Hertz 5*
Posts: 2,530
Originally Posted by rwoman
It IS NOT an issue of a seat being broken, but I suspect slight variations with the adjustment of the seats. Nothing I can think of that would warrant a complaint. I spend a lot of time on these birds, so my experience is pretty widespread with the 764's.
I'll defer to your expertise then. I've reclined a seat no more than twice that I can recall in my adult life, both of which were on red-eyes and neither of which helped me sleep better.
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Old Aug 27, 2012, 12:12 pm
  #907  
 
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Posts: 9,996
Originally Posted by dcline414
I'll defer to your expertise then. I've reclined a seat no more than twice that I can recall in my adult life, both of which were on red-eyes and neither of which helped me sleep better.
Ah, that explains your user name -- you D-Cline the Re-Cline. @:-)
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Old Aug 28, 2012, 1:35 pm
  #908  
 
Join Date: Aug 2012
Posts: 6
DL 621 MSP to NRT 31A & 31B No power???
We are in EC seats 31A and 31B the aircraft is a 777-200LR. According to seat guru these two seats have no power. Strange that the seats on the opposite side of the aircraft have power but these two do not. Has anyone ever sat in these seats and if so, can you tell me if they really do not have any power outlets or USB outlets?
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Old Aug 28, 2012, 3:02 pm
  #909  
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There was an outlet between 31B and C I was in C.
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Old Aug 28, 2012, 3:36 pm
  #910  
 
Join Date: Sep 2011
Location: MLB
Programs: DL DM/2.9M, AA EXP, *A Gold
Posts: 245
Originally Posted by dieuwer2
What are you talking about? SeatGuru reports rows 15 and 30 as having more leg room.
We just had 15FG ATL-MUC on the 767-4, and row 15 definitely has less useable legroom than the rest of EC, and far less than row 30.

I'm 6'1" and my legs never extended beyond a 90 degree angle. The bulkhead wall may be positioned an inch or so beyond the normal EC pitch, but you give up any room to stretch your legs under the seat in front of you. It's nothing like the bulkhead rows on the 767-3 or the 777LR. I won't choose these seats again on the 767-4.
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Old Aug 28, 2012, 4:55 pm
  #911  
 
Join Date: Oct 2006
Location: DTW
Programs: AA EXP, DL FO
Posts: 1,719
Apologies if this has been asked and answered before, but my search did not yield anything. Is Central America (SJO in my case) considered international for purposes of free alcohol? This will make my decision of going with EC versus attempting an F redemption....I like my Woodford when flying!
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Old Aug 28, 2012, 6:56 pm
  #912  
 
Join Date: Aug 2012
Posts: 6
Many thanks for the info! You just saved me a lot of worrying and almost changed my seats.
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Old Aug 29, 2012, 5:22 pm
  #913  
 
Join Date: Jul 2012
Programs: DL GM, HHonors Diamond, UA Silver, A3 Gold
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Anyone else seen website weirdness lately with EC on the 75X? Two weeks in a row I've tried to move from 23C (aisle EC) to 22F (window EC) and it pops up a warning that 22F is not EC. I've been too scared to try to make the switch.
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Old Aug 30, 2012, 2:53 pm
  #914  
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Originally Posted by hellodali
Anyone else seen website weirdness lately with EC on the 75X? Two weeks in a row I've tried to move from 23C (aisle EC) to 22F (window EC) and it pops up a warning that 22F is not EC. I've been too scared to try to make the switch.
I've not experienced anything with row 22, but IME 23DE are not listed as EC in the 75X seat maps, even though on the birds I've been on they have the extra room and the gray EC headrest (and are right next to 23F which is greened out as EC in the seat map).

I have not figured out why this is. Neither of those seats (in 23) have limited recline or anything like that...
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Old Aug 31, 2012, 9:08 am
  #915  
 
Join Date: Jun 2006
Location: CT
Programs: Aadvantage, Marriott, Starwood, Southwest
Posts: 134
Apologies in advance for repeat post... but I didn't get a response... and I've tried searching and Google search and no results. I also called Delta but this is not a good week to call . I hold a domestic award ticket for March... and EC is available at a good price. If I book EC now, and cancel the award ticket, is the EC fee refunded? If it makes a difference, a sibling is the SkyMiles member and got me the ticket.
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