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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Nov 29, 2017, 2:02 pm
  #3016  
 
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
Originally Posted by Jenny Mason
Hi all, a question which I couldn’t find answered elsewhere on this thread.
I’ve booked C+ seats 19D & E on a 75D flights JFK to ATL and ATL to LAX. The 19A to C, as are all row 15 and 18, are still available, but hubby is large as well as tall and I’m concerned that with the monitor & tray in the arms, the width won’t be quite as comfortable for him. Does anyone have any thoughts/ experience with 19D & E, or have any other suggestions for good C+seats for a larger person on the 75D?
Thanks!
Just flew in a 75D last night, in seats 19A&C. I am fairly sure he wouldn't like 19A. I'm 6'2" and a bit wide in the middle. I take 19A because I want direct aisle access and a window, but I find it tight and might try something else for segments longer than 3 hours. The emergency slide box eats a good bit of left leg space, and the tiny antiquated TV looks even worse on a worn out, floppy stalk than in the seatback in front (ie: 19DE). I am sort aghast at how bad the 757 IFE seems now days.

19C is pretty good once boarding is complete. The seats have the same space above the armrest as general Y/C+ seats do, and I don't find the tray table to be that bad a tradeoff in reduced butt space, so if you are OK in 19A or B, and hubby in 19C, that could be the way to go. Haven't sat in 19 D+E, but looked it over while on board, it's basically like other C+ seats but with the benefit that your seatmate in 19F may well chose to access the aisle via the route around 18 DE (seen that several times on various flights). Nice not to have to get up for someone not in your travel party.

I would avoid 18DE as the foot space behind the lav wall seems restricted to me, esp since you say hubby is tall (add in occasional traffic from 19F). I can't comment on row 15 on the 75D. I think I've seen some say that the space can feel tight when F pax fully recline, though foot space should still be good - and there is underseat storage unlike 19ABC.

Happy travels!
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Old Nov 29, 2017, 2:14 pm
  #3017  
 
Join Date: Jan 2015
Location: Australia
Programs: Qantas,Singapore,United,Virgin Australia,
Posts: 32
Originally Posted by RaflW
Just flew in a 75D last night, in seats 19A&C. I am fairly sure he wouldn't like 19A. I'm 6'2" and a bit wide in the middle. I take 19A because I want direct aisle access and a window, but I find it tight and might try something else for segments longer than 3 hours. The emergency slide box eats a good bit of left leg space, and the tiny antiquated TV looks even worse on a worn out, floppy stalk than in the seatback in front (ie: 19DE). I am sort aghast at how bad the 757 IFE seems now days.

19C is pretty good once boarding is complete. The seats have the same space above the armrest as general Y/C+ seats do, and I don't find the tray table to be that bad a tradeoff in reduced butt space, so if you are OK in 19A or B, and hubby in 19C, that could be the way to go. Haven't sat in 19 D+E, but looked it over while on board, it's basically like other C+ seats but with the benefit that your seatmate in 19F may well chose to access the aisle via the route around 18 DE (seen that several times on various flights). Nice not to have to get up for someone not in your travel party.

I would avoid 18DE as the foot space behind the lav wall seems restricted to me, esp since you say hubby is tall (add in occasional traffic from 19F). I can't comment on row 15 on the 75D. I think I've seen some say that the space can feel tight when F pax fully recline, though foot space should still be good - and there is underseat storage unlike 19ABC.

Happy travels!
Thanks RaflW! My rationale for choosing 19 D&E rather than anything in 20 was that if 19F is occupied they may well exit via around 18D&E. I appreciate your thoughts!
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Old Nov 29, 2017, 4:14 pm
  #3018  
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Originally Posted by Jenny Mason
I did ask and was was told that as the original flight was not direct the new flight had to be the same. When I asked about the cost of switching to direct I was quote the $2kAUD figure.
This is why agent roulette is a thing. Since they were forcing the change, they can be a lot nicer than if you decided on your own to make the change.
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Old Nov 29, 2017, 7:00 pm
  #3019  
 
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
A321 flight report

There hasn't been much C+ info here about the A321 since it was added to the Delta fleet.
I flew in one yesterday, and offer some observations (I also added an entry to the WiKi up top. As time permits I'll go back and see if I can find some earlier seat comments).

-- 13EF: I sat in 13F and partner in 13E. We thought it was great. These seats are somewhat narrower than the standard Y/C+ seat, but not bothersomely so (and I am not by any stretch petite). Legroom is excellent, and there is not a slide in the door. FAs on our flight had no issues with properly stowed smaller bags under 12EF, though you can't really reach them when belted in.
IFE screen (w/ USB) is armrest mounted swing-up, so must be stowed below 10,000ft. Tray tables are in the armrests, also (slightly) reducing seat width. 120v outlet and second USB under the seat. Window view is OK, by the right shoulder but not neck-craning.
FA jump seat is set forward several inches so 13E has good left elbow/shoulder room. It felt very private for a couple. On this new airframe, door seals are still good, so not cold/drafty/noisy. Note that the o.h. bins run along the whole C+ cabin, so both my partner, and someone across the aisle hit their head standing up (assuming, I think, that an exit row with this large-ish door shouldn't have a bin over it).

-- 13ABC: This triple is set forward a bit more than 13EF, still excellent legroom (and no boarding at this door). Window view from 13A is more of a neck swivel. PTVs/trays are in the armrests. Seatbacks may be a bit narrower because of the thickness of the door vs regular fuselage section/seat width in rows 10, 11, 14.

-- Row 12: Seats 12A/12F I would rate avoid, from how crammed the pax in front of me looked. No window, and they have very narrow seat backs due to the fuselage space taken up by the exit door frame - These might be the seats the DL web site lists as being 16.3" wide? It looked like 12BC/DE were somewhat narrower than standard. Since the std A321 seat is 18", 12BC/DE (and 13EF) might be like a typical 737 seat - guessing 17.2" or so. I'd say 12C/D are acceptable aisle C+ seats.

-- 14ABC: Looked excellent. Didn't get to try them, but because of the offset of 13ABC, the pitch looked extra generous, and nice window alignment. 14DEF should be standard C+ seats.

-- Row 10: Didn't get much of a look, but there is just the F cabin little divider below the bins, so leg room should be good. Didn't notice anything good/bad about row 11, but didn't linger to really look.

**

A few other A321 cabin notes & thoughts, not C+ per se:
- 26BC has no window (just the tiny porthole in the door). I think 27A has an OK window view, and of course excellent leg room.
- 39A has one window, but fairly far forward. At least it didn't appear like the sensory deprivation zone of the new last row on the A320.
- The 'spaceflex' lav at the tail that is closer to the galley is tolerable. It seemed slightly bigger than the similar positioned lav on the modded 320, which was laughably small. My partner described the lav at row 25 as a tiny port-a-potty, I didn't try it.
- We happened to connect to a 75D on the same trip leg. I've always been fond of the 757, much more so than the 737. The 75D interiors (despite mods) are showing their age, especially on the PTVs, and the tighter seat-set widths and lav in the middle of the 75D C+ 'cabin' make the 321, in my first ride anyway, a more pleasant experience. I hope DL eventually orders some of the longer range 321neos, frankly. I could see doing a transcon, Hawaii or short TATL in C+. Certainly better than a 739!

Last edited by RaflW; Nov 29, 2017 at 7:14 pm
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Old Dec 5, 2017, 10:51 am
  #3020  
 
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This is true!

From the Wiki:
  1. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.

I was in 33G on a 772LR DTW>PVG last weekend. I had researched on Seat Guru and didn't see anything unusual about it when I realized a C+ upgrade was not likely to clear. I felt miserably cramped all flight and don't normally and couldn't figure it out. It was difficult to adjust the screen and for my seatmates to get in/out. I couldn't really use my tray table for my laptop. On the way home it was PVG>SEA in a 767 and I was in the 2nd row of economy. It felt like I was in the back of a limo comparatively. So much more room and comfort. DO NOT book row 33 on a 772 or the first row of E on any plane with expanded recline in C+. It was a really bad choice. I notified Seat Guru and hope they update the seat maps.
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Old Dec 6, 2017, 5:37 pm
  #3021  
 
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This is probably a dumb question...

This is probably a dumb question (and I searched through this thread but couldn't find an answer) - but how do you buy Comfort+ seats after booking a ticket?

I am a diamond but upgrades to Comfort+ only clear maybe 30-50% of the time on the routes that I fly (especially if I book less than two weeks prior to the flight which is usually the case).

Normally I don't even try to upgrade to Comfort+ when I can get an aisle seat somewhere on the plane (as I usually get "upgraded" to a middle seat when it does clear and I'd rather do aisle than middle Comfort+), but I frequently can't get aisle seats either and I'd rather go ahead and pay up to a Comfort+ middle seat than sit in the middle of regular Y and not clear an upgrade.

There are Comfort+ seats available per the seat map, but I can't ever find a way to buy an upgrade via the website. I'd figure there would be an easy way to do this, but all I ever see are crappy first class upgrade offers (usually $400-500+) with no offer to buy up to Comfort+. Is this something you have to call in to do?
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Old Dec 6, 2017, 6:32 pm
  #3022  
 
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Originally Posted by ethernal
This is probably a dumb question (and I searched through this thread but couldn't find an answer) - but how do you buy Comfort+ seats after booking a ticket?

I am a diamond but upgrades to Comfort+ only clear maybe 30-50% of the time on the routes that I fly (especially if I book less than two weeks prior to the flight which is usually the case).

Normally I don't even try to upgrade to Comfort+ when I can get an aisle seat somewhere on the plane (as I usually get "upgraded" to a middle seat when it does clear and I'd rather do aisle than middle Comfort+), but I frequently can't get aisle seats either and I'd rather go ahead and pay up to a Comfort+ middle seat than sit in the middle of regular Y and not clear an upgrade.

There are Comfort+ seats available per the seat map, but I can't ever find a way to buy an upgrade via the website. I'd figure there would be an easy way to do this, but all I ever see are crappy first class upgrade offers (usually $400-500+) with no offer to buy up to Comfort+. Is this something you have to call in to do?
If you are DM and a seat's available, you get it for free. If you aren't automatically upgraded, then no seat is available and thus you can't purchase it either.
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Old Dec 7, 2017, 6:27 am
  #3023  
 
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Originally Posted by bergamini
If you are DM and a seat's available, you get it for free. If you aren't automatically upgraded, then no seat is available and thus you can't purchase it either.
This is just not true (maybe it was true at one point). Maybe my experience is anecdotal but I feel like Delta definitely does revenue/inventory management on their Comfort+ seats now, or at least reserves some for day of departure - or it least it looks like they do anyways. For a flight I have next Monday, I can go and buy a new Comfort+ ticket via the Delta website right now (or at least I could yesterday when I posted - it looks like it's sold out now). This has also been the case in the past where I could not find a buy-up offer (and did not get upgraded instantly as a diamond). And I know come Monday morning there will be 2-3 Comfort+ seats available for "day of" upgrades (but I usually do not get them as I do not have a reserve card nor do I have an MQD waiver so I usually rank pretty lowly even with a relatively high fare class).
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Old Dec 7, 2017, 7:57 am
  #3024  
 
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Unless there’s an active upgrade list for it, which I think I starts ~ 24 hours before departure, then it is true or has always been true for me. I booked DL1344 MSP>LAX this Saturday (on Tuesday) and it showed 1 C+ seat for sale at purchase and I bought regular E. I immediately was upgraded and then/now it shows 0 seats in C+ for purchase. If you are buying last minute and there is an active upgrade list for it and seats open then maybe that’s true but before they start waitlisting C+ they just give it to you.

Last edited by bergamini; Dec 7, 2017 at 9:34 am
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Old Dec 7, 2017, 2:07 pm
  #3025  
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Originally Posted by ethernal
This is just not true (maybe it was true at one point). Maybe my experience is anecdotal but I feel like Delta definitely does revenue/inventory management on their Comfort+ seats now, or at least reserves some for day of departure - or it least it looks like they do anyways.
This is correct, to get a medallion upgrade to comfort plus there has to be inventory in the SU bucket. Often the SU bucket will have as many seats as the actual availability on the plane, but not always.
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Old Dec 7, 2017, 9:37 pm
  #3026  
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Originally Posted by ethernal
And I know come Monday morning there will be 2-3 Comfort+ seats available for "day of" upgrades (but I usually do not get them as I do not have a reserve card nor do I have an MQD waiver so I usually rank pretty lowly even with a relatively high fare class).
Fare class far outranks reserve card and MQD waiver. Are you sure your account is set to request C+ upgrades? Many people don't because they prefer the C aisle or window they booked over an "upgrade" to a middle seat.
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Old Dec 8, 2017, 5:55 am
  #3027  
 
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Originally Posted by sethb
Fare class far outranks reserve card and MQD waiver. Are you sure your account is set to request C+ upgrades? Many people don't because they prefer the C aisle or window they booked over an "upgrade" to a middle seat.
Yes - of course - but there are always at least 10+ other diamonds on the Comfort+ upgrade list - and that usually means they bought relatively late too (generally high fare class) and at least a few will have the MQD waiver, corporate travel priority, and/or reserve card. I've been as low as #15 on the Comfort+ upgrade list as a diamond (although on average I end somewhere around 3-7 on the list after everything clears).

The routes I fly most are ATL->West Coast (PHX, SEA, SFO/SJC, LAX) during peak hours. There's usually 100-130 people on the first class upgrade list. There's enough people that that a lot of times they board PREM, then Platinum (separately), and then SKY. By the time they finishing boarding sky, the plane is 75% full. So even getting a Comfort+ seat is tough. I fly middle seat in Y very frequently. It is what it is.

Last edited by ethernal; Dec 8, 2017 at 6:10 am
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Old Dec 8, 2017, 12:16 pm
  #3028  
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I booked a DTW-LAX flight about a week out and there was no SU inventory to upgrade to C+. I think there were only a couple C+ seats left for sale. I usually don't book that close-in, so don't really have any other data points. It just seems a bit silly to go to all the effort of creating a C+ upgrade bucket if they didn't ever actually use it.
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Old Dec 8, 2017, 11:55 pm
  #3029  
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They do use it, just well before a week out. I typically book over a month out, and just about always get C+ immediately.
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Old Dec 20, 2017, 10:09 am
  #3030  
 
Join Date: Nov 2014
Posts: 36
I am a liitle bit surprised, did delta changed their comfort+ lately? Last time we have flown delta (2016), we could upgrade our seats to comfort+ for maybe 100 euros for our flight from Paris to New York. Yesterday we have booked a flight from Paris to Atlanta for February and we couldn‘t choose comfort+ seats. We have a Main Cabin Ticket (booking fare x) so an upgrade should be eliable, but when I tried to choose C+ seats I got an error Message, that I have choosen Main Cabin and therefore I am not eliable for C+ seats. Even now, a day later, I have no Option to choose C+ seats or buy an upgrade to comfort+!
I asked their twitter helpdesk and they told me, that I can book an upgrade via phone, but not for a seat, but for the DC+ class...but the upgrade would be 3 times as much as I paid for the original tickets! Is this correct? Is C+ now 10 times more expensive then 2 years ago???
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