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FAQ: Comfort+ Seating

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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Dec 5, 2015, 5:18 pm
  #2326  
 
Join Date: Feb 2008
Location: CLE
Posts: 1,886
Advice needed please
Equipment change from an A330-300 to 767. C+ starts at row 12. Seatguru shows that row not so good. Please help me decide on a seat. The row 12 is next to the toilet. A few rows have no windows. It is wide open at this time. JFK to CDG on 2-28-16. I'm 5'8" and female. Looks like the 767-300ER 76ZV2.
I don't want to sit near the toilet.
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Old Dec 6, 2015, 1:32 pm
  #2327  
 
Join Date: Jan 2014
Location: Wavre, Belgium
Posts: 57
Originally Posted by brocklee9000
Generally, the 763ER bulkhead rows are great. It is generally heralded that the exit row seats are less comfortable and can be colder. If this is the version where the middle seats of the first row of C+ are ahead of the side seats (i.e. this or this), then the AB FG seats have enough space that someone in the A seat could stand up and walk around someone in the B seat. The only two detriments, though small, are the obvious: no floor storage and no moving armrests. But regardless of the type, the 763 has good room in the bulkhead. The only exception is the 76Z.
Thank you. Your opinion is greatly appreciated . I think I made the right choice by picking row 17. The no floor storage doesn't bother me at all. I always use the overhead bin. Non moving armrests are okay too.
If only the 737-800 had at least one good EC+, I would really love my Brussels to San Juan trip.
Again, thanks.

Cindy
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Old Dec 6, 2015, 2:27 pm
  #2328  
 
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,784
Originally Posted by CosmosHuman
Equipment change from an A330-300 to 767. C+ starts at row 12. Seatguru shows that row not so good. Please help me decide on a seat. The row 12 is next to the toilet. A few rows have no windows. It is wide open at this time. JFK to CDG on 2-28-16. I'm 5'8" and female. Looks like the 767-300ER 76ZV2.
I don't want to sit near the toilet.
If you don't want to be near the toilets (rows 12 and 13) and want a window (which rows 14 and 15 lack) then row 16 is your only option. Maybe 13 is not too near the toilets. I'd take 13 over 16 since the latter is the last row of C+. Sometimes the people in row 17 in regular economy don't appreciate your extra recline.
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Old Dec 8, 2015, 12:20 pm
  #2329  
 
Join Date: Jul 2009
Programs: DL PM, HH Diamond, Marriott Plat, AA, WP
Posts: 840
I'm with CarmenOM on row 13. Sounds like you want a window, so 13A or G is perfect. With the window seat, your seatmate buffers you from the aisle and you remain in easy striking distance of the lav without being too close. I like to be hydrated but liquid in equals liquid out. But your current seat in 12B is too close. Row 16 isn't bad, and since most people will be sleeping after awhile, your neighbor in 17 might not hate you.

daloosh
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Old Dec 9, 2015, 7:13 am
  #2330  
 
Join Date: Jan 2014
Location: DUS
Programs: DL, HHonors, Bonvoy, Hyatt
Posts: 2,072
A friend is FB Ivory and flying tomorrow on DL from CDG. I forgot to check his seat before the 24 hour cut-off, so he's still in the back, despite there being a few C+ still available. Is he eligible for free C+? It may be a bit tricky as he is ticketed for the AF codeshare of a DL flight.
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Old Dec 9, 2015, 2:44 pm
  #2331  
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Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Originally Posted by EZEDoesIt
A friend is FB Ivory and flying tomorrow on DL from CDG. I forgot to check his seat before the 24 hour cut-off, so he's still in the back, despite there being a few C+ still available. Is he eligible for free C+? It may be a bit tricky as he is ticketed for the AF codeshare of a DL flight.
FB Ivory is not an elite level, but instead the base level correct? I do not think he's eligible for free C+.
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Old Dec 9, 2015, 2:53 pm
  #2332  
 
Join Date: Jan 2014
Location: DUS
Programs: DL, HHonors, Bonvoy, Hyatt
Posts: 2,072
Originally Posted by CMK10
FB Ivory is not an elite level, but instead the base level correct? I do not think he's eligible for free C+.
You're right, Ivory is the base. Oddly enough DL sees him as Silver / Elite, which he was once, a few years back. My confusion stems from looking at his res on both DL and AF sites.
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Old Dec 9, 2015, 8:45 pm
  #2333  
 
Join Date: Mar 2013
Location: PVU, SLC
Programs: DL Pork Medallion, PP, GE
Posts: 1,657
Originally Posted by CosmosHuman
Equipment change from an A330-300 to 767. C+ starts at row 12. Seatguru shows that row not so good. Please help me decide on a seat. The row 12 is next to the toilet. A few rows have no windows. It is wide open at this time. JFK to CDG on 2-28-16. I'm 5'8" and female. Looks like the 767-300ER 76ZV2.
I don't want to sit near the toilet.
Well, seat guru doesn't seem to indicate the direction the lav doors open, but if DL.com is to be trusted, it looks as if they open toward the front of the airplane/the business class cabin. It appears the walls of the lav extend from just ahead of row 12 to about where row 13 is. So even if you were in the row 12 aisle seats, you shouldn't have the interior of the lav opening toward you. However, I would go with row 13. Row 12 is going to have an exit row slide in front of A and G, and since there will be more room at the front of the Y cabin, if anyone congregates for the lav, it will be in front of your seat.

Now in regards to the missing windows... Is this like some of the 757s that are actually missing windows (because there is usually only approximately one window per row in Y, due to seat pitch and the way things are aligned), or is simply that there is just a badly aligned window? The reason I ask is because it seems odd that there would be two whole C+ rows' worth of seat pitch that have absolutely no window, equating to nearly 70 linear inches of space with no window. Planes like the domestic 767 have one or two rows missing a window (due to air ducts, right?) but those are single rows of seats, not two in a row.

And lastly, whether it's a day or night flight, it's like 95% over water, so there's nothing to really see out the window.
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Old Dec 10, 2015, 6:16 am
  #2334  
 
Join Date: Feb 2008
Location: CLE
Posts: 1,886
I'm now so confused. Has anyone on FT flown this plane? I don't really care about a window, but I just want to sleep and be comfortable. If I choose the isle of the middle three seater, is that a wise choice? Its a night flight.
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Old Dec 10, 2015, 6:46 am
  #2335  
 
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
Originally Posted by CosmosHuman
I'm now so confused. Has anyone on FT flown this plane? I don't really care about a window, but I just want to sleep and be comfortable. If I choose the isle of the middle three seater, is that a wise choice? Its a night flight.
If I recall, the lavs do not open into the aisle, but toward the middle of the section there (like where a galley would be, but isn't). I would not take row 12. On the 2 side, the door comes in which might push the person into the space of the person sitting in the aisle. Also, people can congregate in front of these seats while waiting for the lav (though there is a ton of legroom for the ab/fg seats.

I also wouldn't take the middle. Depending on how light a sleeper you are, sometimes the flushing of the lavs can be noisy, and you'd definitely be able to hear it there. Sometimes I've even heard it in row 13.

And the main reason for not taking row 12 is that DL swaps their 767s out all the time. I see it a lot on JFK-LAX. When this happens, row 12 disappears as row 13 is the first row in C+. This often happens about 24 hours prior to departure. If C+ is full, then you will be placed in whatever is left in regular coach. If you paid for C+ you will get your money back after you complain, but you will likely end up in an undesireable seat.
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Old Dec 10, 2015, 7:06 am
  #2336  
 
Join Date: Feb 2008
Location: CLE
Posts: 1,886
Originally Posted by TrojanTraveler
If I recall, the lavs do not open into the aisle, but toward the middle of the section there (like where a galley would be, but isn't). I would not take row 12. On the 2 side, the door comes in which might push the person into the space of the person sitting in the aisle. Also, people can congregate in front of these seats while waiting for the lav (though there is a ton of legroom for the ab/fg seats.

I also wouldn't take the middle. Depending on how light a sleeper you are, sometimes the flushing of the lavs can be noisy, and you'd definitely be able to hear it there. Sometimes I've even heard it in row 13.

And the main reason for not taking row 12 is that DL swaps their 767s out all the time. I see it a lot on JFK-LAX. When this happens, row 12 disappears as row 13 is the first row in C+. This often happens about 24 hours prior to departure. If C+ is full, then you will be placed in whatever is left in regular coach. If you paid for C+ you will get your money back after you complain, but you will likely end up in an undesireable seat.
I selected 14G. Hopefully I will be happy. I paid for C+. Someone already selected 12B. Everything else is open. Thanks for your assistance.
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Old Dec 13, 2015, 7:00 pm
  #2337  
 
Join Date: Jul 2005
Location: SEA
Programs: UA*G, UA 1MM
Posts: 1,277
Longtime UA flyer thinking of switching to Delta. Flying SEA to AMS next week on DL to check things out.

Aircraft is an A330-300 My choices appear to be a EC middle (12 E/F or 14 E/F) or a regular economy aisle further back (rows 15, 17, 18 19, etc.).

Having never flown this aircraft or Delta EC, I'm wondering what the tradeoff might be. Which would you choose?

TIA.
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Old Dec 13, 2015, 7:28 pm
  #2338  
 
Join Date: Mar 2013
Location: PVU, SLC
Programs: DL Pork Medallion, PP, GE
Posts: 1,657
Originally Posted by woodway
Longtime UA flyer thinking of switching to Delta. Flying SEA to AMS next week on DL to check things out.

Aircraft is an A330-300 My choices appear to be a EC middle (12 E/F or 14 E/F) or a regular economy aisle further back (rows 15, 17, 18 19, etc.).

Having never flown this aircraft or Delta EC, I'm wondering what the tradeoff might be. Which would you choose?

TIA.
Depending on who you ask, some may say to avoid the row immediately after C+, such as row 15 (the debate over whether the first row of ordinary Y gets a tiny bit of extra pitch to compensate for the "up to 50% more recline" of the C+ seats, or whether that extra couple degrees of seat recline eats into the standard Y pitch; let people debate amongst themselves on that one). Regardless, how much does DL want for the C+ seats? E/F are middle seats in a row of 4, so that's usually not an attractive prospect (not when you're shelling out over $100 each way) unless you are traveling with several people and just want to keep everyone together. If you are somehow getting it for free, then I'll leave up middle seat vs aisle for you to decide. There isn't really much different in the level of service, since international flights allow free movies and free alcohol in Y.
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Old Dec 14, 2015, 7:11 am
  #2339  
 
Join Date: Jul 2005
Location: SEA
Programs: UA*G, UA 1MM
Posts: 1,277
Thanks. I'm able to get the seat for free. I'm more worried about the legroom...are the regular economy seats on that airplane really cramped, or manageable?

Originally Posted by brocklee9000
Depending on who you ask, some may say to avoid the row immediately after C+, such as row 15 (the debate over whether the first row of ordinary Y gets a tiny bit of extra pitch to compensate for the "up to 50% more recline" of the C+ seats, or whether that extra couple degrees of seat recline eats into the standard Y pitch; let people debate amongst themselves on that one). Regardless, how much does DL want for the C+ seats? E/F are middle seats in a row of 4, so that's usually not an attractive prospect (not when you're shelling out over $100 each way) unless you are traveling with several people and just want to keep everyone together. If you are somehow getting it for free, then I'll leave up middle seat vs aisle for you to decide. There isn't really much different in the level of service, since international flights allow free movies and free alcohol in Y.
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Old Dec 14, 2015, 9:53 am
  #2340  
 
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,784
Originally Posted by woodway
Thanks. I'm able to get the seat for free. I'm more worried about the legroom...are the regular economy seats on that airplane really cramped, or manageable?
You might get less subjective information if you go to SeatGuru and compare the seat pitch and other dimensions on the DL aircraft you're considering with the same info on OAL aircraft with which you're more familiar.
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