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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Nov 2, 2015, 9:27 pm
  #2296  
 
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They will give you a refund.
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Old Nov 2, 2015, 10:44 pm
  #2297  
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Originally Posted by tromboneboss
I just got back from a LAS-DTW flight where I purchased comfort + for $89 each way. There ended up being a plane and crew change. Everyone was reseated. They ended up giving me a middle seat towards the back and there appeared to be a ventilation unit under the seat in front of me. There was absolutely no leg room for me. I purchased comfort + because I am 6ft 6 inches tall. It was the most uncomfortable flight for myself and everyone around me. The flight attendant apologized as she recently found out of the change herself. But she said there was nothing to be done. Does delta usually give refunds for situations like this or any additional compensation. I have no medallion status with delta.
You are definitely entitled to a cash refund for the amount you paid for C+. They should also throw some SkyPesos at you for moving you back and not giving you any options.
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Old Nov 3, 2015, 2:01 pm
  #2298  
 
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Not sure if this was covered (didn't see this in the wiki), but I was on the 75H over the weekend. Coming and going (JFK-STT) was a last minute plane switch that moved upgraded people to the back. (I was traveling in F.)

This plane had the last two rows of F taken out, replaced by three rows of Comfort +. This was a nice mini-cabin, and since they board/deplane from the second door often, it's quieter during boarding, and they get to leave with F when the FAs do that hold back coach until F deplanes thing.

Comfort + started at row 15. There is no hard divider here, so lots of legroom for this row. I think 15D had the curtain in front; some might not like that.

I didn't take a good look at the Comfort + PTVs, but in F they were very nice, possibly identical to the big PTVs they have on the 757 D1 transcons.
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Old Nov 3, 2015, 2:20 pm
  #2299  
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Originally Posted by TrojanTraveler
Not sure if this was covered (didn't see this in the wiki), but I was on the 75H over the weekend. Coming and going (JFK-STT) was a last minute plane switch that moved upgraded people to the back. (I was traveling in F.)

This plane had the last two rows of F taken out, replaced by three rows of Comfort +. This was a nice mini-cabin, and since they board/deplane from the second door often, it's quieter during boarding, and they get to leave with F when the FAs do that hold back coach until F deplanes thing.

Comfort + started at row 15. There is no hard divider here, so lots of legroom for this row. I think 15D had the curtain in front; some might not like that.

I didn't take a good look at the Comfort + PTVs, but in F they were very nice, possibly identical to the big PTVs they have on the 757 D1 transcons.
I posted upthread about it, I rode in 16A from ATL-DEN and it was very pleasant.
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Old Nov 9, 2015, 3:50 am
  #2300  
 
Join Date: Nov 2015
Posts: 3
What seat to pick

Hello I'm flying next June from AMS to SEA. I upgraded to EC and I can pick any seat I want. I travel alone, and I'm in doubt which seat to pick. Right now I picked seat 10J for both flights.
My flight from AMS to SEA is during daytime, and I don't think I want to sleep. My flight back is during night hours and during that flight it would nice to get some sleep.
Can you please give me some advise on what seat to pick now all my options are still open.
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Old Nov 9, 2015, 10:15 am
  #2301  
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Originally Posted by Wim Knol
Hello I'm flying next June from AMS to SEA. I upgraded to EC and I can pick any seat I want. I travel alone, and I'm in doubt which seat to pick. Right now I picked seat 10J for both flights.
My flight from AMS to SEA is during daytime, and I don't think I want to sleep. My flight back is during night hours and during that flight it would nice to get some sleep.
Can you please give me some advise on what seat to pick now all my options are still open.
Do you generally prefer windows or aisles?

What type of plane?
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Old Nov 12, 2015, 3:00 pm
  #2302  
 
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Originally Posted by Wim Knol
Hello I'm flying next June from AMS to SEA. I upgraded to EC and I can pick any seat I want. I travel alone, and I'm in doubt which seat to pick. Right now I picked seat 10J for both flights.
My flight from AMS to SEA is during daytime, and I don't think I want to sleep. My flight back is during night hours and during that flight it would nice to get some sleep.
Can you please give me some advise on what seat to pick now all my options are still open.
I assume the first row of C+ on a variant of the A330? Just the standard disclaimer that all carryons must be in overhead bins for takeoff and landing, and the tray table in the armrest. Otherwise, should be a decent seat.
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Old Nov 12, 2015, 4:06 pm
  #2303  
 
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Saturday I'm (FO) flying with a friend (zip) to STT, separate PNRs. By myself I would check in online at T-24 and change seats to C+. Is there a way to get my companion C+ as well? Or on the FC upgrade list even? (I am absolutely not expecting to ever make the upgrade list through ATL but it's happened in other hubs)
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Old Nov 12, 2015, 6:06 pm
  #2304  
 
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Originally Posted by drew870mitchell
Saturday I'm (FO) flying with a friend (zip) to STT, separate PNRs. By myself I would check in online at T-24 and change seats to C+. Is there a way to get my companion C+ as well? Or on the FC upgrade list even? (I am absolutely not expecting to ever make the upgrade list through ATL but it's happened in other hubs)
You can get your friend added to the upgrade list anytime by calling the medallion line or sending a Twitter DM to @DeltaAssist. Generally, medallions can get one free companion on a separate PNR into C+ with them. Again, call or tweet.
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Old Nov 13, 2015, 1:39 am
  #2305  
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Originally Posted by drew870mitchell
Saturday I'm (FO) flying with a friend (zip) to STT, separate PNRs. By myself I would check in online at T-24 and change seats to C+. Is there a way to get my companion C+ as well? Or on the FC upgrade list even? (I am absolutely not expecting to ever make the upgrade list through ATL but it's happened in other hubs)
Originally Posted by mattp1987
You can get your friend added to the upgrade list anytime by calling the medallion line or sending a Twitter DM to @DeltaAssist. Generally, medallions can get one free companion on a separate PNR into C+ with them. Again, call or tweet.
drew870mitchell,

If you're on the same reservation, once the window opens, you should be able to select C+ seats if they're open. If you're on different bookings, you'd need to call/tweet DL.
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Old Nov 13, 2015, 9:33 am
  #2306  
 
Join Date: Feb 2015
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Programs: Biscoff Medallion, A-Hole Preferred
Posts: 56
Thanks mattp1987 and rwoman! @DeltaAssist got them on C+ next to me.
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Old Nov 14, 2015, 1:22 pm
  #2307  
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I had an annoying experience this weekend. I checked in at T-24 for FAY-ATL-FLL and I was able to select 13C in C+ for free (I'm FO). About 10 minutes before boarding at ATL, I noticed there were two windows in C+ open. I tried to select them but DL.com on the iPhone App wanted to charge me $49. By the time I got off the train and to a kiosk, the seats were gone. I've been able to change to C+ after check in plenty of times before so this was a first.
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Old Nov 14, 2015, 3:09 pm
  #2308  
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Originally Posted by CMK10
I had an annoying experience this weekend. I checked in at T-24 for FAY-ATL-FLL and I was able to select 13C in C+ for free (I'm FO). About 10 minutes before boarding at ATL, I noticed there were two windows in C+ open. I tried to select them but DL.com on the iPhone App wanted to charge me $49. By the time I got off the train and to a kiosk, the seats were gone. I've been able to change to C+ after check in plenty of times before so this was a first.
Welcome to deEnhanced C+.
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Old Nov 16, 2015, 10:06 am
  #2309  
 
Join Date: Dec 2009
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Originally Posted by rwoman
Welcome to deEnhanced C+.
....where only the wizards of Virginia Avenue know what goes on behind the curtain. I almost feel sorry for the front line employees. This last "enhancement" by the wizards was a real curve ball.
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Old Nov 17, 2015, 11:47 am
  #2310  
 
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Flying on an A319 tomorrow and will have an opportunity to pick a C+ seat soon. Currently in exit row aisle (9C) but 6D (aisle) and 4F (window) show open. Should I want to move up to one of those seats for more legroom (probably not 6D but likely 4F) and/or for the C+ "experience" and amenities?
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