Hi everyone I am looking for some advice regarding pursuing a claim against BA in small claims court. Ive been through the Cedr process with no luck. In summary, we were due to fly on a BA flight from Algiers into Gatwick last August which was set to depart at 12.15 local time. As this was classed as a long-haul flight we arrived at check-in... Read More

There are quite a few threads on here discussing the introduction of the A350, roll out of Club Suite and refurbishment, and removal of F, from some of BA’s 77Es. However, I haven’t seen a thread discussing, specifically, the removal of First from parts of the network. One datapoint for this is the 747 routes which, during the roll out of New First... Read More

I made a booking in Business class months ago and choose my favourite seat at booking. I'm flying next Wednesday and noticed that my seat and that of my colleague have both been changed! I rang the BA number and eventually got to somebody who could hardly speak English and the line was increbibly bad (Like an IP phone), eventually was put on ho... Read More

I recently flew home on Qatar on an economy ticket and was bumped to QSuites (as were a lot of other passengers) and I was told it was because I had status (BA Silver). Strange thing was, the day after my flight, Qatar Airways emailed me including my Privilege number in the email, saying thank you for trying our QSuite recently! Only my BA EC... Read More

Flying the Kauai to Seattle red eye in First in a few weeks. The plane is a 757-200 although I cannot be sure which version. ( Seatguru lists 5 possible versions) " Dinner" is served even though our flight leaves at 9:40 PM. What might I expect on this flight? Blankets? Pillows? a real dinner? I do not have high expectations..... just curious.... Read More

I was on a BA City Flyer flight last week from LCY on an Embraer 190. I had reserved a seat toward the rear of the plane but at the gate I was told my seat had changed to one near the front of the plane. On boarding I noticed that the majority of about 30 passengers were seated in the front half of the plane, with a scattering of seats taken in the... Read More

Hi Guys, Good morning. May i check and hopefully get some advice. i will be travelling LHRAMS and ticketed in O class, but was offered a ‘limited’ upgrade to club europe for £59. I did not get any indication of what the upgraded class will be, but on the same page it says earn points according to the upgraded class. Anyone done that and ca... Read More

I have several drink vouchers for Delta that expire 1/31/20 and I don’t have any travel plans on DL yet. I screenshoted the vouchers. I searched and couldn’t find if they would work or not, but I am willing to send any Flyertalker my screenshots if you want. Please contact me if you are interested and advise how many you would like. Read More

AV has made a mess of its routing rules and now allows you to fly JFK-UIO as JFK-BOG-LIM-UIO, with unlimited stopover so you can make LIM the true destination instead. GF into any OTA because AV website will not offer you this lucrative routing. You can also fly it as JFK-BOG-LIM-UIO and back with UIO as the "correct destination" for a few dollars... Read More

I know a number of the US based airlines have tie ups with different hotel chains and earning status with the airline allows you to match to the hotel equivalent. Do any hotel brands offer something similar for BA status? Read More

Hi guys, This is probably very subjective but wanted to get your opinions on whether it's worth it to keep CX loyalty if I'm moving from HKG -> USA in May. A while back, I would have had no hesitation making the switch to AA, but CX, in my opinion (or I have just been lucky) has been exceeding my expectations recently. I've been getting upgrad... Read More

Hello everyone, this is my first post on FT, I have been a longtime lurker in learning about the hotel and airfare industry. I decided to make an account as I spoke with my father recently who informed me that he has over 186,000 Marriott Bonvoy points that are expiring this July (I had him extend it an additional 3 months from March). Given my fat... Read More

I have a Seattle to Atlanta flight coming up, I have a choice between a 737-900er or a 757. Both will be first class. The 757 is $200 more. Which would you recommend. Thanks. Both will be overnight. Read More

I'm trying to book some time at a beach for June. Thinking about going to Riviera Maya. But regardless how much I look, there are no J seats offered with ACV packages. That's not only to CUN, but to several other Caribbean destinations also. Did they really stop selling J seats with vacation packages? Read More

Here’s a new one for me: T-72, purchase SFO-JFK, H class, basically the typical close-in full fare (~$500). T-24, check in, still no upgrade, looks like 2-3 seats free in F. 4 people ahead of me on the waitlist which is unusual (75k and used to being first, especially with close-in fares). T-1.5, nobody has moved on the waitlist. On a lark... Read More

I booked an award on UA Polaris with LifeMiles and when I pull the reservation up on united.com, it shows as "Upgrade Confirmed", but I purchased business class with miles so why is it showing as upgraded? Read More

Tried searching for this but to no avail. I'm a dual Canadian/UK national, resident in Canada, travelling RAK-LHR-YYZ in a few weeks' time, overnight layover at LHR. When travelling in to the UK, I use my UK passport. When travelling back to Canada, I use my Canadian one. This is the first time I've been in this particular situation (i.e.... Read More

According to [url=https://viewfromthewing.com/star-alliance-reduces-lounge-access-benefit-for-gold-members/]this credit card blog[/url] Star have binned the "requirement" to offer lounge access to third party lounge (hereafter 3PL) for *G. This only affects *G access but not business class. Understanding this, would mean ALL Star Alliance Gold's in... Read More

EDIT: apparently this is known IT issue and despite not showing up on the website, on the backend the e-cert is properly attached.. I will email the hotel to confirm. At least on three separate occasions various Marriott CSR confirmed that 40K free night certificate was used properly to secure a cat 5 hotel for one night and when I checked on... Read More

I'm curious about credit card companies' different attitudes toward customer retention: [list] [*]With Capitol One, when I mention canceling my credit cards, they find out the reason and do whatever they can to keep me as a customer. So, it's no surprise that we've never canceled our Capital One cards. [*]With Chase, I've mentioned canceling car... Read More

I keep thinking I'd like to fly Southwest because their website shows a lot of destinations available from DSM but when I search for availability for many of them, there are no flights available. Is the SW website not accurate regarding flight routes when using the List View of the Route Search Tool? Read More

Edit: Great, it's the wrong forum and not PE. Again excuse me. Mods feel free to move or delete. Sorry for disturbing everyone. Please forgive my lack of further detail as I'm new to this but I stumbled on this in the ITA software: [url=http://matrix.itasoftware.com/#calendar:research=JFKMLE-MLEJFK]Matrix - ITA Software by Google[/url] Ple... Read More

Couple of years since did this route. Can only see one day in next year for two people a first reward flight. Is this normal now for this route? Thanks Read More

I’m confused about posts which state that Bonvoy will include stays through January 2020 to count for 2019 status. I earned Titanium status in 2018. However, I ended 2019 with 66 nights, 9 short of Titanium. Since Jan 1 of this year I have added 26 nights (including 15 from credit card). Am I entitled to Titanium since I added the additional ni... Read More

My husband and I both have about 55K United miles- We want to fly Business Class from BOS to IST stay for 2 nights then on to ATH My question is would it be worth buying 25K miles each for business class over 30K for Basic Economy?! Thanks Read More