Hey FT peeps. I used to be here a lot. I'm an AA Exec Plat. It's just demoralizing. The other day I was flying ORD-SFO on an evening flight. Sitting at the gate waiting to board we were treated to the following announcements: * Plane is full please check your bags (fine, that happens everywhere) * There is no food on this flight of any sort... Read More

Curious what you guys think of this. Due to the viral outbreak in china we would like to change a trip exiting china on Feb 3 to an earlier date or from another city outside of china. We made 4 calls in total toward Alaska. As the routing is complex (one of those early SQ award fares) I knew changing would be difficult, so each time I was trying... Read More

ok so close to 4 years on Southwest and I try AA 2501 on Friday. As usual a non rev has boarded early and taken bin space. Now a paying customer has to put bags 10 rows back ? And of course the non rev has seat 26K ie isle with no seats in front of home. Note on my last Southwest flight the nonrev gave ip a seat and move into a jump seat. LUV... Read More

i have not flown UA very often and am thus not familiar with them. i have a round trip from YVR to PHX in United First (revenue P fare, no awards or upgrades) coming up. i have no UA or *A status. as i understand it, business class domestic in the US does not entitle one to lounge entry but travel to/from Canada does. The UA website explicitly sta... Read More

What are various companies across the world doing with the spread of the virus increasing across the world. Do you limit external meetings? Tell staff to work from home? Offer face masks to staff? what else have others implemented? Read More

Looking to book an award (Polaris) and my choices are: (1) IAD-BRU-FRA on a 772 (1:50 connection time) (2) IAD-ZRH-FRA on a 763 High-J (1:35 connection time) Departure / arrival times are roughly the same. For both, the TATL legs are UA metal, and LH A320 for the quick intra-Europe hop. I'm used to the 772, so know what to expect there.... Read More

I've tried many search terms and Google as well but can't find an exact answer to my question. Merge if necessary, please and thank you. I am landing in IAH final destination 4 hours before my colleague. She is arriving Air France in terminal D (will have cleared customs in ATL). I know there is no United club in terminal D but with so much ti... Read More

QF8 DFW-SYD diverted to NAN and now diverting again to AKL. Must be a fun trip home for pax and crew. Read More

Hi all I’m flying BA0248 with other half tomorrow from GIG to LHR. WT+ showing no seat availability about 5 hours from OLCI. Anyone able to shed any light or upgrade likelihood to CW? Or worse...downgrade to Economy? many thanks in advance! Read More

For many years Hyatt has been behind SPG and Hilton showing actual room types when upgraded by the property. It appears this has finally been resolved! Booked the PH SYD on points and upgraded to a Harbour View at T-48 hours

My other half has had a flight held by his corporate TA all week and they say they ticketed it today. I won’t bore you with the why, but we need to double check it has actually been ticketed. The BA app is useless for this I think? Where can I go to get the ticket number and details with a PNR? Thanks! Read More

This is the year I'm intentionally working toward MVPG on AS, and cheap Saver fare quick turnaround flights, when prices and my schedule align, are part of the plan. If you do something similar, how low does the cents per mile cost of a flight have to go before you consider it a good deal? 2 cents? 5 cents? Or if you go with Main cabin fares... Read More

I had a BA Amex premium for a number of years, earnt the 241s and a significant amount of Avios until our corporate fianaciers clamped down on non corporate AMEX use at which point I ditched it a couple of years back. Fast forward to now and, thanks to a couple of particularly sticky situation where slow payments of expenses back to AMEX had le... Read More

For certain routes, particularly going from the US to the MIddle East, I will set the booking engine to look for business class only. But it only shows economy fares. I also set it to look for all airlines. Does anybody else have this problem or know what to do about it? Read More

From a secondary East Coast airport (GSO), any advice on booking 11 flights to DUB on AA or partners, with reasonable prices, and getting full EQMs? As in, no Basic Economy netting me .5 AA miles or BA Low Economy @ 50% Avios. But still getting the prices as low as possible. It'd be a lot cheaper on UA+EL, but that's no way to live. :-) I lo... Read More

We've been hearing from top Hyatt folks for the past couple months that we could expect an announcement about Park Hyatt coming to London in the near future. And while there isn't an official announcement out just yet, it does look like the cat is out of the bag. Whatever the opening date is, just add a couple years ;) Read More

Hi there, So I just did a RT ZRH-BOS-ZRH in Business class over the holidays. As an infrequent LX flyer I have to say I was incredibly underwhelmed (read= disappointed) in both directions. I am really questioning myself as to how I used to consider them my favorite carrier 6-7 years ago.... --On the outbound ZRH-BOS it was an A340. Busines... Read More

Looks like DL has put out its first travel waiver related to the coronavirus allowing rebooking of flights touching PEK/PVG that are scheduled through 1/31. Have a trip to AP at the end of February so personally will continue to monitor closely and I'm sure many others on this board have travel to China in the next few weeks Read More

Last week I was looking to book two award tickets for my in-laws to fly with us to Las Vegas in mid-October (they will usually travel with us to watch the kids, and I will be there for work so I may not be around too much anyway). Because of our schedules, only one set of outbound/return flights seemed to fit the bill (PHL-LAS). The cost for each a... Read More

Whilst on a lengthy hold to BAEC this afternoon, I was advised to download the new BA Reward Finder App. I have looked in the obvious places on FT and not found any information. Is it any good or should I stick with the online BA.Com? Read More

Just got my usual yearly replacement for the Citi AA Exec card. since the numbers wear off so quickly. However, this one has the contactless symbol on the back (and is significantly heavier compared to my current card). Hadn't seen anything posted here about this, but looks like they are finally catching up to the modern world. Read More

1) Flying tomorrow IAD-YYZ-YVR on UA ticket stock (016 ticket #) both flights on AC Metal. 2) Air Canada has issued a notice saying passengers can "change your flight free of charge" due to weather. As of now I don't yet see a travel waiver on united.com. 3) Booked through corporate 3rd party travel agency. 4) Will UA / is UA obligated to p... Read More

Hi all, I have a 8 hours layover coming up at LHR. My flight is BOM -> LHR -> YVR. I am a Canadian permanent resident and NEXUS holder with Indian citizenship. I have never visited UK before (although I have transited through LHR on my way to Canada for the first time in 2013). I was wondering if I can use the TWOV exception to go through UK immig... Read More

Has anyone attempted to get AA to waive change fees or get refunds on non refundable tickets to/from China due to the virus outbreak there? Please share any such experiences with Reservations if you have any. Thanks. I know AA has a travel waiver for Wuhan, but was more wondering about other parts of China. Read More

In a few weeks I'm going to be booking a trip from the US east coast to Indonesia in early 2021. I'll be using UA miles so ANA is likely to be one of the options that comes up. One thing I'm a bit concerned about is that ANA is in the process of shifting a lot of its US flights from NRT to HND. If I book a US-NRT-CGK itinerary and one of those flig... Read More