Police Called to London Airport as Passengers Confront Staff over 10-Hour Delay

Armed police were called to London Heathrow Terminal 5 after passengers began taking out their frustrations over a broken jet. Metropolitan Police were dispatched to Terminal 5 of London Heathrow Airport (LHR) on Monday after tensions escalated between British Airways staff and frustrated flyers over a broken aircraft. The Daily Express reports the police were called in when passengers…

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Copyright Lawsuit Could Affect In-Flight Entertainment Options

In-flight music offerings could soon be affected by litigation between the record and airline industries over copyrights. Universal Music Group (UMG) looks as if it’s prepping for warfare against American Airlines over rights to in-flight music. A “standstill agreement” with the music titan is set to expire on November 10, at which time a copyright…

Pilot Accused of Ignoring Fuel Levels, Jeopardizing 242 over Fear of Demotion

A new report details how a Thomas Cook Airlines aircraft made an emergency landing in August 2013 with critically low fuel levels, the pilot’s negligence blamed on his fear of demotion. An unnamed Thomas Cook Airlines pilot has been accused of jeopardizing the safety of an aircraft under his control over threats of being demoted….

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American Denies Report that Crew Locked Passenger in Lavatory

After becoming ill on an American Airlines flight, a woman was allegedly forced by flight crew to remain in the lavatory for the remainder of the trip. Airline officials, however, say the woman asked to be allowed to remain in the restroom. American Airlines officials told the Houston Chronicle that flight attendants reacted appropriately when a…

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Marriott-MIT Partnership Redefines Social Networking

Boston Marriott Cambridge is connecting business travelers through an MIT-designed social networking app, interactive digital screen and LED table in its lobby. Marriott Hotels, in conjunction with students at the MIT Mobile Experience Lab, has introduced a new social networking app called Six Degrees. Six Degrees connects business travelers based on shared backgrounds and interests,…

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Are These the Worst Airports of 2014?

Pakistan’s Islamabad Benazir Bhutto International Airport overtook Manila’s airport as the worst in the world, as ranked by flyers who voted based on overall airport experience. The Guide to Sleeping in Airports released its annual Worst Airports list for 2014, naming a new leader for the first time in three years. Islamabad Benazir Bhutto International Airport…

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New United Website Lets Flyers Track Progress Toward Elite Status

A new website from United Airlines allows frequent flyers to track progress toward premier status, as well as an overview of their mileage balances and lifetime miles. United Airlines flyers now have a new way to track progress toward their next elite tier. In the FlyerTalk forums, United announced the launch of their new MileagePlus Premier…

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Complete Coverage: Ebola’s Effect on Travel

Although FlyerTalk doesn’t cover each and every Ebola-related story coming through the wire, we’ve assembled this list of stories pertaining to how the outbreak is affecting the aviation and travel industry worldwide. This compressive list will be updated as news comes in. Obama: Travel Ban May Not Help Prevent Ebola Spread – via Yahoo!  Hospital…

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Are These the Top-Rated Airline Lounges in the World?

From recording studios to private chauffer services, airline lounges around the world are stepping up their game and offering amenities and services that rival a five-star vacation experience. A visiting to an airline’s lounge can provide one of the most important experiences for frequent flyer looking to make their journey easier. Airlines, recognizing the demand…

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American Establishes Task Force to Deal with Infectious Diseases

An American Airlines infectious disease task force will be responsible for both American Airlines and US Airways. After reviewing protocols already in place, management declared carriers “ready.” Documents obtained by the Star-Telegram outline the steps American Airlines is taking to mitigate the risk of spreading infectious disease. The internal company memo was reportedly issued to…