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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Nov 27, 2016, 7:45 pm
  #2791  
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Originally Posted by miraclebear2003
I'm also guessing that you are asking about buying seats in what Delta now call the Delta Comfort+ cabin which Delta calls an upgrade. If seats are available, Delta generally makes them available for purchase and you essentially keep your same ticket. A price will often show up on your reservation if you view it online or you can call and see what the price would be.
Are there C+ buy-up offers in markets where C+ is treated as an "upgrade" and not a seat-selection premium? I didn't think so, but then again I'm always upgraded into WU after booking so I wouldn't know

I'm pretty sure there are no FCM upgrade offers on an award ticket, so I would down there are C+M offers either.
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Old Nov 27, 2016, 9:47 pm
  #2792  
 
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Cool

Originally Posted by Zorak
Are there C+ buy-up offers in markets where C+ is treated as an "upgrade" and not a seat-selection premium? I didn't think so, but then again I'm always upgraded into WU after booking so I wouldn't know

I'm pretty sure there are no FCM upgrade offers on an award ticket, so I would down there are C+M offers either.
Before I became PM last month I would often get C+ offers as I waited for T-72 "upgrade".

I have bought 1 coach award ticket since FCM and probably waited for upgrade. Basically I agree with you on award tickets, but it seems like anything can happen.
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Old Nov 29, 2016, 2:14 am
  #2793  
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Originally Posted by devans999
Couple flights coming up on the 333, seatguru shows 10 AB/HJ as restricted legroom due to bulkhead, but I question their accuracy anymore. Any recent pics or status on those?

Or is there any particular reason to select 10 over 11-14 AB/HJ? It's pretty open right now.
Row 10 window seats don't have restricted legroom, but 11-14 do have more legroom. The only reason why I choose row 10 is to use my carry-on as a footrest.
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Old Nov 29, 2016, 8:07 am
  #2794  
 
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Originally Posted by SDQBound
Row 10 window seats don't have restricted legroom, but 11-14 do have more legroom. The only reason why I choose row 10 is to use my carry-on as a footrest.
I disagree about that. I think row 10 has more legroom than the other rows, unless you're counting the far reaches under the the seat ahead. Maybe it would be more correct to say that there is more knee room in row 10, IMO.
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Old Nov 29, 2016, 8:13 am
  #2795  
 
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Originally Posted by CarmenOM
I disagree about that. I think row 10 has more legroom than the other rows, unless you're counting the far reaches under the the seat ahead. Maybe it would be more correct to say that there is more knee room in row 10, IMO.
I think Row 10 has more room as well. But maybe it is the perception that no one can recline into your space?
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Old Nov 29, 2016, 9:03 am
  #2796  
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I am indeed counting the far reaches under the seat ahead.
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Old Nov 29, 2016, 10:37 am
  #2797  
 
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Thanks all for the input. I might try 10 with the carry-on footrest idea.
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Old Nov 30, 2016, 7:09 am
  #2798  
 
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Does anyone know if a bassinet can be used in C+ on the 767-400?
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Old Nov 30, 2016, 8:19 am
  #2799  
 
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Originally Posted by devans999
Couple flights coming up on the 333, seatguru shows 10 AB/HJ as restricted legroom due to bulkhead, but I question their accuracy anymore. Any recent pics or status on those?

Or is there any particular reason to select 10 over 11-14 AB/HJ? It's pretty open right now.
I took a picture of the leg room in 10A on the A333 recently. I wear 31" leg dress pants, so figure accordingly. My partner's legs are 3" longer than mine, so he'd probably find his feet a bit more vertical against the bulkhead, but still decent comfort. It's good ... but we flew a 763 last year that had amazing legroom in the front row.

I will probably sit here again since it offers windows (my biggest negative when in exit 27A/F). I travel with a carry on that I use as a footrest for sleeping. I could pretty easily access the aisle past the pax in 10B.

The front of C+ seems warm, however. I noticed, as did my travel friend who sat in row 10 several days later (his F.A. actually commented on the recurring warmth issue), and I sat next two to ppl on my connecting KL flight who were on a different DL A333 in row 10 and also found it warm. That may be a plus for some travellers, of course.

You also have to stow the flip-up IFE for takeoff and landing.

We had a gaggle of F.A. who talked too much after main cabin lights were dimmed. It took them close to an hour to finally be quiet. That was actually my biggest drawback (and I was wearing over-the-ear headphones with white noise cranked!)
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Old Nov 30, 2016, 8:50 am
  #2800  
 
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737-8 subfleet?

Is there a 737 subfleet for Caribbean/Northern S.America? Or is this the Hawaii version?

I flew JFK-SJU for Thanksgiving, and the C+ section had no hard bulkhead at row 10...amazing leg room! The plane also had 6 rows of the older, grey "Economy Comfort" branded headrests (though the seat map only showed 3 rows). I was just eyeballing it of course, but I was slightly dubious that the back 3 rows of 'EC' had quite as much legroom.

We got a tiny turkey and cheese bun and a fun size kitkat bar in a plastic bag sort of shoved at us right after drink service. No snack basket pass, though they had one in the F cabin. The F.A.s weren't unfriendly, exactly, but they didn't seem interested in offering any more than Y cabin service in C+. I think some crews don't get DL's business model for C+, given the price difference some pax are paying!

All seats had IFE and power. The F (or as DL called it, 'business') seats had very thick seatbacks and large IFE screens. F recline was poor (I FCM'd on the way down. Food and service were excellent). Anyway, being MSP based I (thankfully!) rarely fly 737s, not sure what type this was??
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Old Nov 30, 2016, 9:02 am
  #2801  
 
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Originally Posted by RaflW
We had a gaggle of F.A. who talked too much after main cabin lights were dimmed. It took them close to an hour to finally be quiet. That was actually my biggest drawback (and I was wearing over-the-ear headphones with white noise cranked!)
I have found this among FAs in the galley as well. I don't think they realize how loud they can be. It can make it more difficult to sleep.
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Old Nov 30, 2016, 9:43 am
  #2802  
 
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Originally Posted by TrojanTraveler
I have found this among FAs in the galley as well. I don't think they realize how loud they can be. It can make it more difficult to sleep.
Maybe in the days before the stupid mesh "curtains" sound was more muffled. On my recent flight, I had the thought that if I'd been in J and in the last row I'd have stuck my head in and asked them to please stop. On a roughly $6,000 r/t the whole point is sleep!
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Old Dec 1, 2016, 12:53 pm
  #2803  
 
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Thanks for the pic RaflW, that actually helps a lot and steers me back to another row. I wear a 34" leg, so I think my feet would press up there a bit more than I would like.
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Old Dec 2, 2016, 7:18 am
  #2804  
 
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This morning's ATLTPA had 4 of us on the UG list into Comfort+ but the GA decided they should go to non-revs instead.

Big no-no.
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Old Dec 2, 2016, 7:52 am
  #2805  
 
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I suspect the answers may be buried in this thread somewhere, but it's my first experience on DL in almost a year.

I have a flight tomorrow on a 717. I'm currently in 21E (exit row with no seat in front). I'm on the F upgrade list, NOT on the C+ upgrade list, and C+ is wide open. I would want a C+ seat only if the middle is likely to stay open. It is within 24 hours of departure.

Should I request the C+ upgrade now?
Can I request it after I check in (and see where I am on the F list)?
Does the gate normally assign regular Y pax the C+ seats once all the regular Y seats are taken (or before then)?
Can I request C+ at the gate?

Thanks.
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