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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
************************************************** ***********
Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
************************************************** ***********

Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Aug 22, 2016, 4:08 pm
  #2701  
 
Join Date: Oct 2003
Location: Stuck Between the Moon and CLD or SAN, Your local Taco Bell
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Originally Posted by pvn
Yeah, you're not going to get anything special on RDU-ATL. Snack basket is only on flights over 500 miles IIRC.
didnt get it ATL-PBI or MCO-RDU either... both over 500 miles.
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Old Aug 23, 2016, 9:23 am
  #2702  
pvn
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I think it's actually over 900 miles. IDK, they've changed it?
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Old Aug 23, 2016, 9:39 am
  #2703  
 
Join Date: Jan 2015
Programs: delta dm
Posts: 1,677
Originally Posted by pvn
I think it's actually over 900 miles. IDK, they've changed it?
You are correct.
dzflyer is offline  
Old Aug 23, 2016, 7:47 pm
  #2704  
 
Join Date: Apr 2009
Location: Cincinnati
Programs: Delta Gold
Posts: 2
Thumbs down MD90 has added Row 13 & 14 to C+ but no space.

I just took flight Flight DL1894 from DTW to DEN, bought EC+ seat, 13B, sat down with less then 2" clearance and I am a short person. Could not cross my legs. Measured the back of the seat in front of me to the front of the back of my seat, approx 24.5 inches. Ridiculous to call this comfort. Beware this was an MD90, Row in front of me (12) had normal economy comfort spacing.

I noticed below, EC+ did not have a row 13 or 14 So, in Delta's infinite wisdom they added two more EC+ rows by slapping red leather and comfort embroidery at charge extra. I have the status but now economy comfort is an upgrade, you have to buy then request. Took no chances and purchased. Have requested this be reviewed and justified...we will see.
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Old Aug 24, 2016, 9:09 am
  #2705  
 
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,234
Has there been any update about Delta not moving us into middle seats if we don't want them? Or make it easier for us to switch back to Economy without having to call in?

I really would like to be upgraded to Comfort Plus, but only if I can guarantee an Aisle or Window ONLY.

Thanks!
MikeyZBT is offline  
Old Aug 24, 2016, 1:34 pm
  #2706  
 
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
Originally Posted by MikeyZBT
Has there been any update about Delta not moving us into middle seats if we don't want them? Or make it easier for us to switch back to Economy without having to call in?

I really would like to be upgraded to Comfort Plus, but only if I can guarantee an Aisle or Window ONLY.

Thanks!
I was told that they were well aware of the issue, but couldn't do anything about it, so if you don't want to get stuck in a middle seat, don't request the upgrade. And to move back and forth you have to call, though last time it took less than 2 minutes on a call.
TrojanTraveler is offline  
Old Aug 25, 2016, 1:09 pm
  #2707  
 
Join Date: Oct 2015
Location: SAN
Programs: DL PM, WN A-List
Posts: 346
Originally Posted by TrojanTraveler
I was told that they were well aware of the issue, but couldn't do anything about it, so if you don't want to get stuck in a middle seat, don't request the upgrade. And to move back and forth you have to call, though last time it took less than 2 minutes on a call.
Sounds awfully familiar.. Do you read Renes Points?
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Old Aug 25, 2016, 2:04 pm
  #2708  
 
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
Originally Posted by BusinessElite25
Sounds awfully familiar.. Do you read Renes Points?
I do not.
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Old Aug 27, 2016, 10:20 am
  #2709  
 
Join Date: Feb 2008
Posts: 1,597
a paid economy comfort ticket doesn't get you a free bag does it?

Also I had the Delta AMEX about 9 years ago. Would I still be disqualified from getting the new member welcome bonus?
bmw303 is offline  
Old Aug 27, 2016, 1:20 pm
  #2710  
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
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Posts: 18,946
Originally Posted by bmw303
a paid economy comfort ticket doesn't get you a free bag does it?

Also I had the Delta AMEX about 9 years ago. Would I still be disqualified from getting the new member welcome bonus?
C+ doesn't get you a bag.

I think all the Delta-branded AMEX signup bonuses are limited to people who have never had that specific type of card, i.e. you can't get the bonus for the same exact card again, but if you previously had a DL Gold you can still get the bonus for a DL Plat, and that personal and business are considered separately.

See also: http://www.flyertalk.com/forum/ameri...cards-usa.html

Bottom line, read the terms of the card/offer you're considering.
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Old Aug 27, 2016, 9:35 pm
  #2711  
 
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
Originally Posted by temptingtravel
I just took flight Flight DL1894 from DTW to DEN, bought EC+ seat, 13B, sat down with less then 2" clearance and I am a short person. Could not cross my legs. Measured the back of the seat in front of me to the front of the back of my seat, approx 24.5 inches. Ridiculous to call this comfort. Beware this was an MD90, row in front of me (12) had normal economy comfort spacing.

...in Delta's infinite wisdom they added two more EC+ rows by slapping red leather and comfort embroidery at charge extra. I have the status but now economy comfort is an upgrade, you have to buy then request. Took no chances and purchased. Have requested this be reviewed and justified...we will see.
Please do let us know Delta's response. I was deplaning recently off an MD90 (had been in my fav exit row seat) and it sure looked to me like the last two rows of EC had no more legroom than Y-. I was not seated there and wasn't gonna stop to figure out an improvised measure as i walked by, but eyeballing it I thought 'that doesn't look right'.

Really a dumb move by DL. Passengers who pay for C+ and get those seats who aren't regulars will probably just think "this sucks" and be put off from ever buying up again.
RaflW is offline  
Old Aug 28, 2016, 1:53 am
  #2712  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,441
Originally Posted by temptingtravel
I just took flight Flight DL1894 from DTW to DEN, bought EC+ seat, 13B, sat down with less then 2" clearance and I am a short person. Could not cross my legs. Measured the back of the seat in front of me to the front of the back of my seat, approx 24.5 inches. Ridiculous to call this comfort. Beware this was an MD90, Row in front of me (12) had normal economy comfort spacing.

I noticed below, EC+ did not have a row 13 or 14 So, in Delta's infinite wisdom they added two more EC+ rows by slapping red leather and comfort embroidery at charge extra. I have the status but now economy comfort is an upgrade, you have to buy then request. Took no chances and purchased. Have requested this be reviewed and justified...we will see.
The MD90 fleet is inconsistent. I wrote about my experience here.
http://www.flyertalk.com/forum/delta-air-lines-skymiles/1743879-misconfigured-comfort.html
mnbp is offline  
Old Aug 28, 2016, 10:53 am
  #2713  
 
Join Date: Jul 2010
Location: Brooklyn
Programs: DL PM, Bonvoy Platinum
Posts: 827
It's now happened to me twice on DL-operated CDG-JFK flights that by the time C+ becomes available to me (SM) free of charge, at T-24, the flight goes under airport control--and of course by the time I get to the gate at CDG all the C+ seats that were still available right before the flight went under airport control are all gone. Calling AF, who operates boarding at CDG, is of no use.

Have others had this problem? Is it worth complaining about? It's a published benefit that DL isn't providing.

As it turns out I'll be PM soon and won't have this problem again in the near future, but I'm not sure I'll be able to maintain PM forever, so it could once again be an issue in a few years.
ryanm is offline  
Old Aug 28, 2016, 1:35 pm
  #2714  
 
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Does ST E+ get free C+ seating at any time before check in?
hiima is offline  
Old Aug 28, 2016, 3:47 pm
  #2715  
 
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
Originally Posted by mnbp
The MD90 fleet is inconsistent. I wrote about my experience here.
http://www.flyertalk.com/forum/delta...d-comfort.html
Interesting, but the poster's comment (and my similar observation) were that DL slid C+ seatcovers on the two rows without changing the pitch. Which is at least a bit of a scam. OK, Delta says "up to" 4 inches of extra legroom, but clearly they don't mean 0" extra...
RaflW is offline  


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