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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Aug 4, 2016, 3:03 am
  #2656  
 
Join Date: Apr 2016
Posts: 12
Originally Posted by Mondoman
Perhaps only on international flights? I've not seen that on Delta Connection short flights.

Also, IIRC C+ gets you free instead of paid access to the in-flight movies and video choices, and perhaps a free set of earbuds.
Not 100% sure on the toothbrush (I can't see myself brushing my teeth in an airplane toilet though) or eye mask.
Movies, videos and I think earbuds are free on transatlantic flights anyway, so no advantage there. Shame C+ doesn't get free WiFi.
generationgav is offline  
Old Aug 4, 2016, 3:42 am
  #2657  
 
Join Date: Oct 2010
Location: Seattle, WA
Posts: 21
Originally Posted by generationgav
... Shame C+ doesn't get free WiFi.
That's what having a TMobile smartphone gets you. One hour of free GoGo internet, and flight-long free texting (on domestic flights at least). Free is all the current slow GoGo is worth, anyway.
Mondoman is offline  
Old Aug 4, 2016, 5:55 am
  #2658  
 
Join Date: Jan 2015
Programs: delta dm
Posts: 1,677
Originally Posted by Mondoman
Perhaps only on international flights? I've not seen that on Delta Connection short flights.

Also, IIRC C+ gets you free instead of paid access to the in-flight movies and video choices, and perhaps a free set of earbuds.
I have never seen a c+ amenity kit on international flights.
dzflyer is offline  
Old Aug 4, 2016, 6:36 am
  #2659  
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Originally Posted by dzflyer
I have never seen a c+ amenity kit on international flights.
It is there, there is eyeshade, ear plugs, toothbrush and toothpaste.

Sometimes it would be on the seat, other times they are passed out by the FA.
tentseller is offline  
Old Aug 4, 2016, 8:24 am
  #2660  
 
Join Date: Apr 2005
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Originally Posted by tentseller
It is there, there is eyeshade, ear plugs, toothbrush and toothpaste.

Sometimes it would be on the seat, other times they are passed out by the FA.
They have some version of this on JFK-LAX/SFO flights as well. Can't recall the specific contents.
TrojanTraveler is offline  
Old Aug 4, 2016, 10:42 am
  #2661  
 
Join Date: Oct 2009
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Originally Posted by generationgav
Just be clear that ALL you will get is slightly more leg room and slightly more recline, absolutely everything else (service, meals, drink, check-in, movies) will be the same. I've gone for it being 6'4" but if I was under 6' I wouldn't have bothered.
FWIW the extra recline is not large, but makes a significant difference. It means I can fall asleep and maintain a recline without my head falling forward.
CarmenOM is offline  
Old Aug 4, 2016, 12:20 pm
  #2662  
 
Join Date: Mar 2016
Posts: 1,884
Originally Posted by Mondoman
Also, IIRC C+ gets you free instead of paid access to the in-flight movies and video choices, and perhaps a free set of earbuds.
At least on the domestic flights, all of the in-flight entertainment is now free in all of the seats. Earbuds are free in C+ for flights over 250 miles.

Here is an interesting comparison of what you (should) get with each ticket type: https://www.delta.com/content/www/en...t-options.html
Qwkynuf is offline  
Old Aug 4, 2016, 6:10 pm
  #2663  
 
Join Date: Apr 2014
Posts: 1,774
can you buy comfort+ seats using cash after you booked an award reservation in main cabin using skymiles?
uclacolumbiaunc is offline  
Old Aug 5, 2016, 5:37 am
  #2664  
 
Join Date: Jan 2015
Programs: delta dm
Posts: 1,677
Originally Posted by tentseller
It is there, there is eyeshade, ear plugs, toothbrush and toothpaste.

Sometimes it would be on the seat, other times they are passed out by the FA.
I thought poster was referring to the tumi kit. Yes you get a few handouts in c+.
dzflyer is offline  
Old Aug 5, 2016, 5:02 pm
  #2665  
 
Join Date: Jul 2006
Location: SEA & RDM
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Posts: 8,039
Comfort+ Upgrade on Award Ticket?

Just booked an award ticket for my wife and me...will we be eligible for a C+ upgrade?
andyh64000 is offline  
Old Aug 5, 2016, 6:41 pm
  #2666  
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Award tickets are eligible for C+ upgrades, yes.
Zorak is offline  
Old Aug 5, 2016, 7:02 pm
  #2667  
 
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Posts: 198
Originally Posted by uclacolumbiaunc
can you buy comfort+ seats using cash after you booked an award reservation in main cabin using skymiles?
Having just tried multiple times over the last two days with multiple agents..... Not on a domestic flight
3furballs is offline  
Old Aug 5, 2016, 7:03 pm
  #2668  
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But not for companion upgrades: neither the elite nor the companion can be using award or pay with miles tickets, although I don't know whether this currently applies only to free elite upgrades to FC or includes "upgrades" to C+.
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Old Aug 5, 2016, 7:04 pm
  #2669  
 
Join Date: Nov 2009
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Originally Posted by andyh64000
Just booked an award ticket for my wife and me...will we be eligible for a C+ upgrade?
Originally Posted by Zorak
Award tickets are eligible for C+ upgrades, yes.
Maybe yes, maybe no.

If OP (profile says PM) and wife are on the same reservation, then yes. A C+ upgrade can be requested, and currently will occur based on the lowest status of OP compared to wife. If wife is general SkyMiles member, then C+ upgrade at 24 hours.

If OP and wife are on separate reservations, then maybe. Wife must be SM or above to be eligible for a C+ upgrade. If wife has no status, then a C+ upgrade is not possible for wife on a separate reservation.

"Later this fall", if OP and wife are on the same reservation, the upgrade for both OP and wife will occur based on the highest status of OP / wife (presumably OP's Plat). DL has not announced a date for the implementation of this update.
mnbp is offline  
Old Aug 5, 2016, 7:22 pm
  #2670  
 
Join Date: Jul 2006
Location: SEA & RDM
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Posts: 8,039
Originally Posted by mnbp
Maybe yes, maybe no.

If OP (profile says PM) and wife are on the same reservation, then yes. A C+ upgrade can be requested, and currently will occur based on the lowest status of OP compared to wife. If wife is general SkyMiles member, then C+ upgrade at 24 hours.

If OP and wife are on separate reservations, then maybe. Wife must be SM or above to be eligible for a C+ upgrade. If wife has no status, then a C+ upgrade is not possible for wife on a separate reservation.

"Later this fall", if OP and wife are on the same reservation, the upgrade for both OP and wife will occur based on the highest status of OP / wife (presumably OP's Plat). DL has not announced a date for the implementation of this update.
Thanks...this is very helpful.

So if the flights of end of Oct/Early Nov at some point we should be able to get C+ UGs (assume it might take a phone call)?
andyh64000 is offline  


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