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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Jul 31, 2016, 10:29 pm
  #2641  
 
Join Date: Mar 2016
Posts: 1,884
Originally Posted by dzflyer
Delta needs to listen more to their customers. Everyone knew this would be a complete fail and it is. All delta had to do was keep one companion that would upgrade at the medallion window and problem would have been solved. Everybody said it when the change happened yet delta just didn't get and still doesn't. How many more customers and employees have to complain? Looks like management screwed this up big time. First delta management mistake ever. Consider this a data point.
How is ranting at me making it better? I don't work for Delta.

Have you shared your frustration with Delta, using their Comment/Complaint link on Delta.com? If so, you have done what you can, they haven't satisfied you. You should move your business to one of their competitors - one who treats their customers in a fashion that you deem appropriate.

If you have not shared your feelings with them (directly), then what do you hope to accomplish by sharing them here?
Qwkynuf is offline  
Old Jul 31, 2016, 10:43 pm
  #2642  
 
Join Date: Jan 2015
Programs: delta dm
Posts: 1,677
Originally Posted by Qwkynuf
How is ranting at me making it better? I don't work for Delta.

Have you shared your frustration with Delta, using their Comment/Complaint link on Delta.com? If so, you have done what you can, they haven't satisfied you. You should move your business to one of their competitors - one who treats their customers in a fashion that you deem appropriate.

If you have not shared your feelings with them (directly), then what do you hope to accomplish by sharing them here?
I have used the complaint link with delta multiple times and always get the cookie cutter response of we dont care we are making the change because all of the medallions we have surveyed told us this what they want so deal with it. However according to some delta apologists on this board delta monitors this site and if people voice their opinion enough delta will potentially their policy. Message to delta you dont even have to admit you are wrong just change the policy to medallion with one companion in c+ and lets move on.
dzflyer is offline  
Old Aug 1, 2016, 7:27 am
  #2643  
Formerly known as scootr29
 
Join Date: Apr 2010
Posts: 977
Originally Posted by Qwkynuf
How is ranting at me making it better? I don't work for Delta.

Have you shared your frustration with Delta, using their Comment/Complaint link on Delta.com? If so, you have done what you can, they haven't satisfied you. You should move your business to one of their competitors - one who treats their customers in a fashion that you deem appropriate.

If you have not shared your feelings with them (directly), then what do you hope to accomplish by sharing them here?
Sharing your feelings with Delta is like talking to a tree....
SSF556 is offline  
Old Aug 1, 2016, 7:30 am
  #2644  
Formerly known as scootr29
 
Join Date: Apr 2010
Posts: 977
Originally Posted by hotelmotel
Is there a way to back out of C+? I was "upgraded" from a window exit row to a middle C+, and I don't want it.


Edit: NM. My research indicates I need to call. Crazy.
And be very careful when you call....I called this morning asking to be taken off the C+ upgrade list for an ATL to PDX flight...in the process they also removed me from C+ on my GSP to ATL flight. And then refused to put me back in C+, I lost my C+ seat. This whole process is stupid and it may just be the last straw with Delta. @ GSP all SW flights go through ATL....might as well has a big ole comfy seat doing that.
SSF556 is offline  
Old Aug 2, 2016, 12:24 pm
  #2645  
 
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,075
Comfort Plus Review SJC-SEA-YVR

Delta rocks. I was on the 6:55 AM flight and it was delayed 25 minutes at SJC and we still arrived SEA 10 minutes ahead of schedule.

The crew was super nice and gave my Father and I double Bombay Sapphire Gin and Tonics along with the snack basket on our flight about two weeks ago. I was not expecting the basket. I had these amazing chocolate acai berries, two packets of Biscoff Cookies and Peanuts. The flight attendants were more than amazing and kept asking for refils.

From SEA to YVR I did not bother to ask for anything to drink as it was a short flight and I'm a considerate,passenger who had enough to drink at the lounge.


Delta Comfort Plus is worth it!!!
danielonn is offline  
Old Aug 2, 2016, 12:27 pm
  #2646  
 
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,075
Originally Posted by Pharaoh
I prefer to think of it as saving $2000 off business class ... for such a short trip.
I agree and even paying for lounge access on long layovers still puts you ahead financially.
danielonn is offline  
Old Aug 3, 2016, 2:42 am
  #2647  
 
Join Date: Apr 2016
Posts: 12
Originally Posted by ewrfox
Is Comfort + worth it for a trip from JFK to DUB? It's showing $99 to upgrade.
Just be clear that ALL you will get is slightly more leg room and slightly more recline, absolutely everything else (service, meals, drink, check-in, movies) will be the same. I've gone for it being 6'4" but if I was under 6' I wouldn't have bothered.
generationgav is offline  
Old Aug 3, 2016, 4:23 am
  #2648  
 
Join Date: Jul 2005
Location: SEA
Programs: UA*G, UA 1MM
Posts: 1,277
Originally Posted by generationgav
Just be clear that ALL you will get is slightly more leg room and slightly more recline, absolutely everything else (service, meals, drink, check-in, movies) will be the same. I've gone for it being 6'4" but if I was under 6' I wouldn't have bothered.
If you don't have any status, C+ will also get you SKY priority boarding. Plus you'll get a seat closer to the front of the airplane (faster deplane).
woodway is offline  
Old Aug 3, 2016, 6:11 am
  #2649  
 
Join Date: Apr 2016
Posts: 12
Originally Posted by woodway
If you don't have any status, C+ will also get you SKY priority boarding. Plus you'll get a seat closer to the front of the airplane (faster deplane).
I've been told that on trans-atlantic flights there's no SKY priority for C+.
[EDIT] It seems you do get Sky Priority BOARDING, but none of the rest of the perks, so you're one of the first on the plane.

Yes, closer to the front is true I guess.

Last edited by generationgav; Aug 3, 2016 at 6:28 am
generationgav is offline  
Old Aug 3, 2016, 10:49 am
  #2650  
 
Join Date: Oct 2008
Location: ABQ
Programs: Delta Platinum, Southwest A-List
Posts: 1,426
Ok, this may have been addressed already, but I could not find it...
Does Delta send an email or text notification when one is upgraded to Comfort +?
I ask b/c I have booked now 4 or 5 tickets and have yet to receive any sort of notification. I only find out when I go back and look at the reservation.
Juanefny is offline  
Old Aug 3, 2016, 10:56 am
  #2651  
Moderator: Hyatt; FlyerTalk Evangelist
 
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Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,946
Originally Posted by Juanefny
Ok, this may have been addressed already, but I could not find it...
Does Delta send an email or text notification when one is upgraded to Comfort +?
I ask b/c I have booked now 4 or 5 tickets and have yet to receive any sort of notification. I only find out when I go back and look at the reservation.
Based on past experiences, you will probably get an email at the 5(6)-day window congratulating you on your upgrade. This could either be an actual upgrade to F, or simply a congratulations for the C+ upgrade you already received shortly after booking as a PM.
Zorak is offline  
Old Aug 3, 2016, 12:48 pm
  #2652  
pvn
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Posts: 5,431
Originally Posted by generationgav
Just be clear that ALL you will get is slightly more leg room and slightly more recline, absolutely everything else (service, meals, drink, check-in, movies) will be the same. I've gone for it being 6'4" but if I was under 6' I wouldn't have bothered.
You also get a C+ amenity kit, which is eyeshades and a toothbrush IIRC.
pvn is offline  
Old Aug 4, 2016, 1:53 am
  #2653  
 
Join Date: Jul 2016
Posts: 106
I booked a W fare outright without playing the upgrade game after booking, does anyone know where that will put me on the list when it comes to first class upgrades? I read W is not a real class so will it put me under V class ?
Exploerer is offline  
Old Aug 4, 2016, 2:15 am
  #2654  
 
Join Date: Oct 2010
Location: Seattle, WA
Posts: 21
Originally Posted by Exploerer
Thank you

I think what it is is that DL tends to use smaller airplanes when I am on a flight less than 3 hrs, for example JFK- ORD & when I fly other airlines on short flights they seem to use bigger jets.

Do you think other airlines are using more padding in their seats? It just feels like besides the seat being narrow that there is very little padding in the seat.
The Embraer 175 regional jets used on some Delta Connection flights have better-than-average coach seats: 18.3 inches wide vs. 17.3 inches on e.g. 737s. Also, the seat config in coach on E175's is 2x2, so every Comfort+ seat is either a window or aisle seat -- no middle seats! (this is of course also true for "normal" coach seats on E175's)
Mondoman is offline  
Old Aug 4, 2016, 2:17 am
  #2655  
 
Join Date: Oct 2010
Location: Seattle, WA
Posts: 21
Originally Posted by pvn
You also get a C+ amenity kit, which is eyeshades and a toothbrush IIRC.
Perhaps only on international flights? I've not seen that on Delta Connection short flights.

Also, IIRC C+ gets you free instead of paid access to the in-flight movies and video choices, and perhaps a free set of earbuds.
Mondoman is offline  


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