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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Jun 20, 2016, 2:19 pm
  #2551  
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The first row of C+ on 717/MD88/MD90 is desirable on account of the soft bulkhead between F and C+. You can stow your belongings under the seat in front of you. The main seat to avoid in this configuration in the first row of C+ is the aisle on the 3 side which is exposed to bumps etc. during boarding because of the offset aisle.

BTW the FAQ: Comfort+ Seating thread (one of the stickies at the top of the forum thread list) has a comprehensive wiki summarizing C+ on the various DL aircraft types and linked posts/photos.
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Old Jun 20, 2016, 2:48 pm
  #2552  
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Originally Posted by danielonn
I am booked on a new 717 from . . . . .
I guess you mean "New to DELTA"!


(Not my artwork! )

Originally Posted by Zorak
The main seat to avoid in this configuration in the first row of C+ is the aisle on the 3 side which is exposed to bumps etc. during boarding because of the offset aisle.
I ALWAYS take this seat! It has MUCH more legroom. I figure, during the course of world travel, I can live with an occasional bump or 2!

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Old Jun 20, 2016, 5:35 pm
  #2553  
 
Join Date: Jun 2016
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Originally Posted by RaflW
I have heard (but not yet traveled after May 16, so don't know) that when on a domestic leg of a TATL trip, C+ is impossible now, due to the mix of fare classes on the dom vs intl leg. Curious if anyone else can confirm that?
I was able to upgrade to C+ on the domestic legs of a TATL trip coming up in October. I had to talk to an agent for a schedule change so I figured I would ask about upgrading. It ended up taking ~40 minutes and 3 different agents but in the end I was able to get C+ on both domestic legs for $25 total. They reissued my ticket so the fare classes are now W on the domestic flights and V on the TATL (was V for the entire trip at booking). I don't have any status fwiw.
Last edited by needcoffee; Jun 20, 2016 at 5:36 pm Reason: Clarification
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Old Jun 20, 2016, 7:04 pm
  #2554  
 
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Originally Posted by RaflW
Another hot mess data point:

I just booked a domestic trip for later this year. I know I deselected the C+ upgrade request before purchasing. A few minutes after purchasing, I looked in My Trips and C+ UG request was checked for both outbound and return.

I find that to be totally uncool. I should not have to be checking up on DL's homework like that. I think I'll write a note to DL.
This has happened twice to me in the last 3 days. An award ticket was upgraded without request as was a paid ticket. Called the DM line to sort it out and complain as well that if I did not check the box I do not want the upgrade. I was moved into a middle C+ seat from an exit row on 2 of the flights. The only seats left were middles. One time I was told nothing we can do, can't move you back. The next time it was "oh, you're diamond so you automatically get upgraded even if you don't check the C+ box".

What a mess, this is ridiculous! They need to clean this up quickly. Now I know why I've been spending so much time in my car this year.
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Old Jun 20, 2016, 7:48 pm
  #2555  
 
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Originally Posted by EVA777
This has happened twice to me in the last 3 days. An award ticket was upgraded without request as was a paid ticket. Called the DM line to sort it out and complain as well that if I did not check the box I do not want the upgrade. I was moved into a middle C+ seat from an exit row on 2 of the flights. The only seats left were middles. One time I was told nothing we can do, can't move you back. The next time it was "oh, you're diamond so you automatically get upgraded even if you don't check the C+ box".

What a mess, this is ridiculous! They need to clean this up quickly. Now I know why I've been spending so much time in my car this year.
I hope you'll take a few moments to write a note about your displeasure to DL. They need to hear, esp from upper elites, what a cluster they have created. Involuntary "upgrades" to middle seats will get me actively booking away from them. So far as a lowly but alert GM it hasn't happened. But I hate sitting in a departure area wondering if I'll get called to the podium with the bad news.
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Old Jun 20, 2016, 9:25 pm
  #2556  
 
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Originally Posted by RaflW
I hope you'll take a few moments to write a note about your displeasure to DL. They need to hear, esp from upper elites, what a cluster they have created. Involuntary "upgrades" to middle seats will get me actively booking away from them. So far as a lowly but alert GM it hasn't happened. But I hate sitting in a departure area wondering if I'll get called to the podium with the bad news.
I've booked a bunch of economy award tickets lately (and later cancelled a bunch due to changing plans).

For every single one, I left the C+ upgrade box unchecked, and for every single one, I was upgraded anyway. I'm not complaining, since I got good seats, but if only middles were available........

Seriously. I really hope that DL reaps what it has sown and suffers a major systems crash sooner rather than later. They deserve it after all the IT incompetence they've forced us to deal with in the last few years.
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Old Jun 20, 2016, 10:21 pm
  #2557  
 
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Thanks for the replies!!!
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Old Jun 21, 2016, 5:53 am
  #2558  
 
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Originally Posted by davetravels
I guess you mean "New to DELTA"!


(Not my artwork! )



I ALWAYS take this seat! It has MUCH more legroom. I figure, during the course of world travel, I can live with an occasional bump or 2!

Dang. Seeing that 717 in AirTrain livery brings back so many memories. Airline of choice during much of my childhood.
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Old Jun 21, 2016, 3:42 pm
  #2559  
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Originally Posted by WWads
Dang. Seeing that 717 in AirTrain livery brings back so many memories. Airline of choice during much of my childhood.
These are probably the 2 airlines and planes that stand out most from my early years of flying - Maybe age 18-22ish.



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Old Jun 21, 2016, 4:11 pm
  #2560  
 
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Originally Posted by davetravels
These are probably the 2 airlines and planes that stand out most from my early years of flying - Maybe age 18-22ish.



People who need people ...
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Old Jun 21, 2016, 9:30 pm
  #2561  
 
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Originally Posted by davetravels
These are probably the 2 airlines and planes that stand out most from my early years of flying - Maybe age 18-22ish.



Come fly with eastern americas favorite way to fly!
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Old Jun 25, 2016, 8:32 am
  #2562  
 
Join Date: Jun 2016
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Hi all,

I'm confused on the Comfort+ on Delta's 767 as there's a difference in Delta's seatmap versus any map on SeatGuru;

A November Delta JFK - Amsterdam flight, DAL46. I think it was designated a 76W.

Delta.com
Comfort+ is shown on Delta's seatmap; rows 13 and 14 are both AB - lavs - 13 F G, 15 to 17 all Comfort+
See http://prntscr.com/bkw7he
Aircraft is stated as a 767, no letter.

KLM iPad app:
Shows a generic seatmap with no differences in class, starting at row 14 (13 is somehow missing?) to 42. Aircraft type 767-300.

I can't make anything of it hehe.. went with row 14 for now.

With the double emergency exit in front of the wings/near the engine, this map makes no sense.. just trying to avoid the no window seats that are around there somewhere.

Anyone who knows what's going on?
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Old Jun 25, 2016, 10:27 am
  #2563  
 
Join Date: Apr 2016
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Looking at a flight back from NYC to MAN (uk) in December.
It'll let me buy tickets - not a bad price either, but then on the seat plan not a single seat is available.
Any ideas why this would be? Is the flight actually full (and overselling) or some other kind of glitch?
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Old Jun 25, 2016, 10:42 am
  #2564  
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Originally Posted by generationgav
Looking at a flight back from NYC to MAN (uk) in December.
It'll let me buy tickets - not a bad price either, but then on the seat plan not a single seat is available.
Any ideas why this would be? Is the flight actually full (and overselling) or some other kind of glitch?
One possibility: schedule changes sometimes occur in bulk on Saturdays:

http://www.flyertalk.com/forum/delta...ain-today.html

if that flight just had a change in type of aircraft it's possible the system is still in the process of moving over any existing booked passengers. During that time the seat map is entirely blacked out.

If the price is right I'd go ahead and book it and check back later for a seat map, or call in after and see if they can do it. There's always the 24-hour risk free cancellation period...
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Old Jun 25, 2016, 9:18 pm
  #2565  
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Originally Posted by generationgav
Looking at a flight back from NYC to MAN (uk) in December.
It'll let me buy tickets - not a bad price either, but then on the seat plan not a single seat is available.
Any ideas why this would be? Is the flight actually full (and overselling) or some other kind of glitch?
Could it be that the flight is operated by Virgin Atlantic and they handle the seat allocations on a Delta purchased ticket
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