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FAQ: Comfort+ Seating

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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Jul 18, 2014, 9:19 am
  #1801  
 
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
Here to answer my own questions about EC on the 767v2. Tried to take as many notes as possible. Overall, not a great set-up, and I would avoid row 12 (I sat in 13).

Boarding door 2L is right in front of 12AB, so if that door is used (which is was for boarding), there is a lot of traffic. After the door is closed, that area really doesn't quiet down. The are two bathrooms directly across the aisle from 12B and 12F. Not only do folks linger here, but at least on this plane, the door made a bit of a slamming sound when closed. (Even in 13AB, we could occasionally smell the toilets, heard the door slam and toilets flush. Maybe not a big deal on a daytime flight, but would not want that on an overnight flight.)

For 12A and G, not only does the fuselage begin to intrude into the seat (so not good if you have broad shoulders), but the boarding door also intrudes a lot. The woman in 12A was thin and not too tall, and you could tell she was not that comfortable. 12B and F have unlimited legroom, but again, you have the bathroom and its traffic. The armrests were of the exit row kind, meaning that the video is in the armrest (there is no video screen on the wall in front of them on the other side of the door.)

There is no overhead for row 12, and limited overhead for 13, so you either board early or you will need to go even further back with a rollaboard.

I'd also note that the window configuration is odd, so that row 14 and 15 do not have windows. Neither does row 12.

The one upside is that row 14 CDE had a huge amount of legroom. I couldn't tell if folks walked across in front during flight.
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Old Jul 20, 2014, 9:53 pm
  #1802  
 
Join Date: Feb 2013
Location: SEA
Programs: AS MVPG, DL GM
Posts: 90
How bad is row 14 on the domestic 767-300, the row right after EC? Avoid?
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Old Jul 20, 2014, 9:57 pm
  #1803  
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Originally Posted by aserican
How bad is row 14 on the domestic 767-300, the row right after EC? Avoid?
I try to avoid this row on any a/c.
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Old Jul 21, 2014, 12:17 am
  #1804  
 
Join Date: Feb 2013
Location: SEA
Programs: AS MVPG, DL GM
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Originally Posted by rwoman
I try to avoid this row on any a/c.
Thanks, I realized my mistake in time and was able to switch to row 16 while there was still an open seat
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Old Jul 21, 2014, 6:28 am
  #1805  
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Originally Posted by aserican
Thanks, I realized my mistake in time and was able to switch to row 16 while there was still an open seat
I've sat in the row behind EC on the 777 and it was okay, but on many a/c, I've thought it looked like a tight fit. I've also had some unhappy pax behind me before.

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Old Jul 24, 2014, 9:07 am
  #1806  
 
Join Date: Sep 2013
Posts: 2,188
I have just booked a TATL multi-city ticket (CDG-ORD-LGA|JFK-CDG) on DL. This is my first trip out of *A in a long time, so I have a few questions:

1) On DL123, I reserved seats 18F and 18G for me and my friend. I was going for 17F and 17G but then realized that noise from the galley could be an issue (could not confirm this, though). In your opinion, should I change to 17F and 17G or keep our seats in row 18?

2) On the flight back, DL1017 operated by AF, I could not purchase Economy Comfort, so I selected seats 29A and 29B. On LH I'd usually take 29A and 29C, and then hope for no one in 29B. Would this be a sound strategy here, or is DL1017 likely to be fully booked?

3) In the confirmation email I received, there is some confusing information regarding "Baggage Fees", with a table stating that I have to pay 70 EUR and the following message in a red background text box:

Thank you for being a valued customer. The fees below are based on your original ticket purchase information. If you qualify for free or discounted checked baggage, this will be taken into account when you check in.
I was under the impression that in a itinerary involving 2 TATL I'd get free baggage allowance (1 piece of checked luggage + carry-on). Can you confirm?

Thanks a lot for your help!
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Old Jul 24, 2014, 10:39 am
  #1807  
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Originally Posted by mmff
I have just booked a TATL multi-city ticket (CDG-ORD-LGA|JFK-CDG) on DL. This is my first trip out of *A in a long time, so I have a few questions:

1) On DL123, I reserved seats 18F and 18G for me and my friend. I was going for 17F and 17G but then realized that noise from the galley could be an issue (could not confirm this, though). In your opinion, should I change to 17F and 17G or keep our seats in row 18?
I'd expect the noise difference to be negligible between row 17 and 18.

2) On the flight back, DL1017 operated by AF, I could not purchase Economy Comfort, so I selected seats 29A and 29B. On LH I'd usually take 29A and 29C, and then hope for no one in 29B. Would this be a sound strategy here, or is DL1017 likely to be fully booked?
AF does not offer EC. Their Premium Economy product is its own class of service. While hoping the other seat will remain open is an option, loads on many flights tend to be full and it's not a guarantee.

3) In the confirmation email I received, there is some confusing information regarding "Baggage Fees", with a table stating that I have to pay 70 EUR and the following message in a red background text box:

I was under the impression that in a itinerary involving 2 TATL I'd get free baggage allowance (1 piece of checked luggage + carry-on). Can you confirm?
It's a glitch. On an international itinerary, you'll get 1 50lbs bag and a carry on plus personal item.
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Old Jul 24, 2014, 11:52 am
  #1808  
 
Join Date: Sep 2013
Posts: 2,188
Originally Posted by rwoman
I'd expect the noise difference to be negligible between row 17 and 18.



AF does not offer EC. Their Premium Economy product is its own class of service. While hoping the other seat will remain open is an option, loads on many flights tend to be full and it's not a guarantee.


It's a glitch. On an international itinerary, you'll get 1 50lbs bag and a carry on plus personal item.
Thanks for your reply! Regarding the DL123 and row 17 vs 18, what about the IFE and the tray table? Is there a difference? What about the arm rests, are they the same or are they fixed in row 17?
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Old Jul 24, 2014, 2:57 pm
  #1809  
 
Join Date: Sep 2013
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From the seat map available at DL.com, I concluded that the I will have the 76L seat configuration on my flight.

I was surprised to read here that I "should bring a sleeping mask to cut off the light from the movies, which run all night" if I sit on 17G (I am assuming 16G in this post should actually read 17G because there is no 16G on 76L). Is it true that one cannot turn the IFE off?

Besides, I also read somewhere that 17G is not a "real" window seat (meaning there is no window). Can anyone confirm this is (hopefully not) true?

What about the legroom? Available information seems to be a bit contradictory on this point and IME a bulkhead with no extra space can be worse than a standard seat, so I wanted some informed input before changing my seats from row 18 to 17.

Thanks a lot once again for your help.
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Old Jul 24, 2014, 10:41 pm
  #1810  
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Originally Posted by mmff
From the seat map available at DL.com, I concluded that the I will have the 76L seat configuration on my flight.

I was surprised to read here that I "should bring a sleeping mask to cut off the light from the movies, which run all night" if I sit on 17G (I am assuming 16G in this post should actually read 17G because there is no 16G on 76L). Is it true that one cannot turn the IFE off?

Besides, I also read somewhere that 17G is not a "real" window seat (meaning there is no window). Can anyone confirm this is (hopefully not) true?

What about the legroom? Available information seems to be a bit contradictory on this point and IME a bulkhead with no extra space can be worse than a standard seat, so I wanted some informed input before changing my seats from row 18 to 17.

Thanks a lot once again for your help.
Keep in mind the post you reference about light from the movies is from before the 763ERs were modified - each seat now has its own IFE and I've never had a problem turning it off.

The bulkhead seats on the 763ERs have good legroom. I've been on this a/c many times in the bulkhead seats...
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Old Jul 27, 2014, 12:12 am
  #1811  
 
Join Date: Apr 2013
Posts: 38
Originally Posted by mmff
Besides, I also read somewhere that 17G is not a "real" window seat (meaning there is no window). Can anyone confirm this is (hopefully not) true?
In my experience the window on 17G is slightly offset to be more behind you than normal. When you recline your seat the window aligns much better and you can look out without trouble. However when the seat is upright you'll have a more restricted view through the window.

If you have the choice between row 17 and row 21 I'd personally recommend row 21 having been on both recently.
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Old Jul 28, 2014, 8:57 am
  #1812  
 
Join Date: Sep 2013
Posts: 2,188
Originally Posted by archrr
If you have the choice between row 17 and row 21 I'd personally recommend row 21 having been on both recently.
Thanks for the advice.

A couple of questions:

1) According to DL seating plan, row 21 is very close to 2 lavatories. In your experience, is this a problem regarding the noise?

2) Are the seats as firm and uncomfortable as described here?
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Old Jul 28, 2014, 8:29 pm
  #1813  
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Originally Posted by mmff
Thanks for the advice.

A couple of questions:

1) According to DL seating plan, row 21 is very close to 2 lavatories. In your experience, is this a problem regarding the noise?

2) Are the seats as firm and uncomfortable as described here?
Opinions in row 21 vary. I like the leg room and tolerate the lavatories. Some do not like the smell or people gathering.
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Old Jul 30, 2014, 8:27 am
  #1814  
 
Join Date: Jul 2014
Posts: 1
On DL Airbus 330 international flights, first row behind EC...does the EC recline intrude onto your space. or have they adjusted the spacing for this one row to accommodate the EC extra recline? Thanks
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Old Jul 31, 2014, 3:41 am
  #1815  
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Originally Posted by firefightermom007
On DL Airbus 330 international flights, first row behind EC...does the EC recline intrude onto your space. or have they adjusted the spacing for this one row to accommodate the EC extra recline? Thanks
I would not pick this row unless it was my only option for avoiding a middle seat. I find the extra EC recline does impede space for these seats.
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