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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Feb 24, 2017, 2:02 pm
  #2866  
 
Join Date: Apr 2011
Posts: 55
Originally Posted by CarmenOM
IIRC the headphones port is in monitor, which comes up from between the seats. I didn't use the USB port but am pretty certain it's in the seat somewhere.

I usually opt for bulkhead seats on international flights, so I haven't compared the width to the other rows in a long time. They never seem too narrow for me (unless compared to D1 or F seats!) but I am not a good judge as I'm a small, slender woman.

Once you're in the air you can bring a smaller carry-on bag (e.g., a backpack) down from the overhead bin to use as a footrest, which for me adds to the comfort of those seats.
Thanks! I took the flight a few days ago. Seat width wasn't that bad. I liked that I was able to stretch out my legs better. It seemed that the folks in the middle row had more space between them and the wall. Also, the power outlet was not working, so I had to conserve my phone's power.

Overall, for 5'7 guy with a 38 girth, the seat was decent.
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Old Feb 26, 2017, 1:37 pm
  #2867  
 
Join Date: Dec 2014
Programs: DL Gold, JetBlue Mosaic, SPG Gold
Posts: 26
Originally Posted by quoo
on the 767-300 it's also also effectively a 'separate' cabin due to the position of the restrooms at the back of premium economy which can make it feel a bit quieter. Also you're ahead of the crowd getting off the plane which is worth a lot after a transatlantic with small children.
Nice to know, as DL2 is currenty scheduled to be a 767-300ER for the particular trip in question. Does the extended recline from the seat in front pose any issues?
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Old Feb 27, 2017, 10:30 am
  #2868  
 
Join Date: May 2014
Posts: 157
I think the extra pitch makes up for the extended recline. I hear it causes problems for the first row of economy behind economy+ though.
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Old Feb 28, 2017, 2:23 pm
  #2869  
 
Join Date: May 2007
Posts: 189
Originally Posted by B752
I'm sure it's been asked and answered many times, but I'm just trying to understand what does Comfort+ offer on an intl itinerary that Main Cabin doesn't aside from Sky Priority and some barely noticeable legroom? Reading Delta.com they seem to be almost identical. Just trying to figure out what makes it worth the extra $100.
As mentioned above, the legroom is not insignificant, even if it is just a couple inches. It allows me to get my backpack under my legs to get my feet up a little bit, and with the bit of extra recline, makes it a lot easier to sleep. YMMV.
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Old Mar 4, 2017, 7:32 pm
  #2870  
 
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
Originally Posted by devans999
As mentioned above, the legroom is not insignificant, even if it is just a couple inches. It allows me to get my backpack under my legs to get my feet up a little bit, and with the bit of extra recline, makes it a lot easier to sleep. YMMV.
I agree. It's not FC or anything that special but makes a big difference for me being 6ft.

On international makes an even bigger difference. Welcomed extra space.
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Old Mar 14, 2017, 6:38 am
  #2871  
 
Join Date: May 2008
Location: NYC
Programs: DL PM; UA 1K; AA 1MM
Posts: 4,520
I'm sure this is discussed someplace but I can't find it: If I book a Delta-operated but AF-coded flight to Europe, can I use my status to select Comfort+ on the DL metal TATL flight? I believe I've read that there are no C+ upgrades on Delta-operated, partner-coded flights, but Europe flights don't use the C+ upgrade system and PMs can just select a C+ seat at booking (when booking at the DL code at least). Is this possible when booking the AF flight number for DL-operated Europe flights?
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Old Mar 14, 2017, 4:52 pm
  #2872  
 
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
On another of those so awesome MD 88's and forced to gate check my bag.

Dedicated bin space my rear.

GA said it was "first come first serve no matter what Delta advertises" when I asked about the bin space.
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Old Mar 14, 2017, 5:18 pm
  #2873  
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,947
Did you get the sense that non-C+ pax had poached it, or just that it was full with C+ carry-ons? Was there a suspicious lack of carry-ons under people's seats where a bunch of people might've put both carry-ons in the overhead? I've been burned by that before...
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Old Mar 15, 2017, 4:52 am
  #2874  
 
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Originally Posted by Zorak
Did you get the sense that non-C+ pax had poached it, or just that it was full with C+ carry-ons? Was there a suspicious lack of carry-ons under people's seats where a bunch of people might've put both carry-ons in the overhead? I've been burned by that before...
It was full of carry ons mostly on the short side and rollaboars/carry ons on the other side.
When we deplaned someone from past row 14 came up and got a rollaboard and a carry on.

Boarded towards end due to late arriving connection.

Certainly not the end of the world just venting. I am over the MD 88 and their tired interior and crappy bin space. Rant over. :-)
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Old Mar 23, 2017, 1:53 pm
  #2875  
 
Join Date: Mar 2013
Location: SEA
Posts: 3,955
Maybe I'm late to the party, apologies if this is known already. I just had two good segments in C+ on two different 738s - except I didn't actually select C+ seats. On both flights, C+ was rows 10-12 on the seatmap. I just booked preferred seats in Row 15. On both planes, though, C+ went back to row 15 and we had all of the usual C+ service. Thing is, I looked at the seat maps in the app just before boarding, and it didn't show this configuration so I'm doubting it was two consecutive lucky aircraft swaps. Is this just the norm or is DL refitting part of the fleet before selling it back to Row 15, just to be safe that they don't sell the product for planes where it isn't yet configured?

In any case, I was happy with it, and would pay money for it in the future.
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Old Mar 23, 2017, 2:24 pm
  #2876  
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Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,631
Originally Posted by PWMTrav
Maybe I'm late to the party, apologies if this is known already. I just had two good segments in C+ on two different 738s - except I didn't actually select C+ seats. On both flights, C+ was rows 10-12 on the seatmap. I just booked preferred seats in Row 15. On both planes, though, C+ went back to row 15 and we had all of the usual C+ service. Thing is, I looked at the seat maps in the app just before boarding, and it didn't show this configuration so I'm doubting it was two consecutive lucky aircraft swaps. Is this just the norm or is DL refitting part of the fleet before selling it back to Row 15, just to be safe that they don't sell the product for planes where it isn't yet configured?

In any case, I was happy with it, and would pay money for it in the future.
Almost the entire 738 fleet has been reconfigured, and the seat maps are progressively being updated to show preferred seats starting at the exit row. When DL finishes the 4 remaining aircraft, I'm sure they will update the seat maps to extend the seat selection of C+ up until row 15.
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Old Mar 26, 2017, 8:04 am
  #2877  
 
Join Date: Mar 2017
Posts: 1
A330 200 International flight seating
Flying to Italy on Delta (Alitalia) A330 200. I need legroom for a back injury that requires leg to extend. Just a bit more legroom is sufficient. I have a Dr note. I went in and changed my seat to 29c will this seat do?
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Old Mar 26, 2017, 10:54 am
  #2878  
 
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,360
Originally Posted by Miglo
Flying to Italy on Delta (Alitalia) A330 200. I need legroom for a back injury that requires leg to extend. Just a bit more legroom is sufficient. I have a Dr note. I went in and changed my seat to 29c will this seat do?
Assuming this flight is operated by Alitalia, you may want to ask this on the AZ forum -- you may get more definitive answers. Because on DL's A332, seat 29C has no extra legroom.
However, on AZ, seat 29C does appear to be an exit row seat, and based on the position of the toilet, it should provide enough legroom.
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Old Mar 29, 2017, 12:33 pm
  #2879  
 
Join Date: Feb 2013
Location: Atlanta, GA
Programs: DL PM,
Posts: 226
Late to the game also, my apologies in advance...... Platinum Medallion > 10 years, rarely see an upgrade to First/Business and I accept this, however, today was beauty.

Just found out today that Delta Airlines now limits the amount of Comfort+ seats on any given flight to Medallions for upgrades. Just purchased a round trip to LAS(ATL --> LAS) and both flights show over 10 Comfort+ seats(including middle) available and I tried moving my seat to no avail. Called Medallion line and was told the policy changed a year ago, used twitter to the same type of response(although, a bit different).

Help me understand why I should remain "LOYAL" to Delta?
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Old Mar 29, 2017, 1:53 pm
  #2880  
 
Join Date: Mar 2013
Location: SEA
Posts: 3,955
Originally Posted by KOTAR1988
Help me understand why I should remain "LOYAL" to Delta?
I'll give you this as a free agent, as this year I decided not to be loyal to any airline: Delta has the best end to end product of the US legacies. I've chosen them more this year as a result.

It is very true that Delta is actively trying to monetize the front of the plane pretty aggressively, but so is every other carrier, even if they're not as up front as Delta about it. Plus, on those occasions where I've sat up front (first or E+), Delta's been better than its competitors, to me anyway.

Delta very much prefers to sell you the exact product you want, and upgrade opportunities are drying up, but as someone who's paid for first ~50% of the time this year, Delta's the only domestic carrier where I'm willing to pay for it. It's worse for elites on every carrier, but that's what airline consolidation has done.
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