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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Jul 8, 2015, 1:29 am
  #2101  
FlyerTalk Evangelist
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Originally Posted by Winkdaddy
Two questions:

1. So I just booked JFK-LAX in November...a 767 row 14 C,D,E, for my family. The website showed it as preferred seating (not Economy+) and I did not have to pay being a Gold. Are you saying this is a glitch and we are really in C+ seats with all the benefits and extra room?

2. Our other leg on LAX-JFK is on a 757. Are the AVOD systems on the 757 the same ones as the new large ones on the 767? Or are they still the old 4-5 inch terrible ones from years and years ago?
1. If the same as previous glitches, yes.
2. I think the 757s still have the older AVOD...but I've not flown this route in a year or so.
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Old Jul 8, 2015, 9:18 pm
  #2102  
TTT
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Change in bulkhead blocked seats?

In the past, the bulkhead C+ seats of many narrow body aircraft were blocked but could be selected at exactly 24 hours prior to departure. This past week I have noticed that is no longer the case. The seats are still blocked (unassigned but not selectable) but they do not release at 24 hours. Anyone else noticing the same? Specifically 5CD on the CRJ-900 and 4DE of the A319/320.
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Old Jul 9, 2015, 1:39 am
  #2103  
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Originally Posted by TTT
In the past, the bulkhead C+ seats of many narrow body aircraft were blocked but could be selected at exactly 24 hours prior to departure. This past week I have noticed that is no longer the case. The seats are still blocked (unassigned but not selectable) but they do not release at 24 hours. Anyone else noticing the same? Specifically 5CD on the CRJ-900 and 4DE of the A319/320.
I've booked C+ bulkhead seats outside of T-24 many times. I think there have been some glitches (or DL IT being what it is?) lately.
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Old Jul 9, 2015, 4:45 am
  #2104  
TTT
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Originally Posted by rwoman
I've booked C+ bulkhead seats outside of T-24 many times. I think there have been some glitches (or DL IT being what it is?) lately.
Yes, you can get bulkheads in advance. But there are usually a few seats held for disability/special needs assignment until T-24. Those don't seem to be releasing at T-24 now (the seats I mentioned in my OP). They are still unassigned but just cannot be selected at T-24 anymore.

Those few unassigned seats were great if you booked last minute and weren't able to get a good seat at booking.

You are right, maybe it is an IT issue.
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Old Jul 9, 2015, 8:42 am
  #2105  
 
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Originally Posted by rwoman
1. If the same as previous glitches, yes.
2. I think the 757s still have the older AVOD...but I've not flown this route in a year or so.
But looking at Delta.com every mock booking I make shows the 767 on the LAX-JFK route rows 13 and 14 seats CDE being "preferred" seating and not C+...but those seats are surrounded by C+ seats.

Anyone else fly on these rows recently that can confirm that they are indeed C+ and not simply preferred as Delta.com indicates?
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Old Jul 9, 2015, 9:45 am
  #2106  
 
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Originally Posted by rwoman
1. If the same as previous glitches, yes.
2. I think the 757s still have the older AVOD...but I've not flown this route in a year or so.
The 75S received updated AVOD as part of the refresh. I don't actually know what screens are in Y (I've only flown them in J since the upgrade, where the monitors are 15" and vastly superior to the 76W screens), but the software and programming is definitely new.
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Old Jul 9, 2015, 2:34 pm
  #2107  
 
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Originally Posted by TTT
In the past, the bulkhead C+ seats of many narrow body aircraft were blocked but could be selected at exactly 24 hours prior to departure. This past week I have noticed that is no longer the case. The seats are still blocked (unassigned but not selectable) but they do not release at 24 hours. Anyone else noticing the same? Specifically 5CD on the CRJ-900 and 4DE of the A319/320.
I've noticed the opposite for a few bookings lately, and just assumed it was a glitch or something. For example, 21ABC on the 75U. usually blocked off, but were the blue C+ seats on the seat map when I clicked through.
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Old Jul 11, 2015, 5:12 pm
  #2108  
 
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Originally Posted by RaflW
I sat in 18A on a 738 on Thursday, SEA-MSP.
Legroom is great, no IFE box, seatback IFE worked although the touch-sensitive spots were misaligned to the icons, took a couple minutes for both me and the person next to me to figure that out.

But ... the seat itself was terrible. The cushion was not only hard - I expected that, I read that it's an FAA rule about the seat withstanding people stomping on it in a exit emergency - it was very narrow...

If I did opt for 18A or F again, I'd want to have a small pillow or a coat to stuff in the surprisingly large gap between the narrow cushion and the sidewall. I tried a rolled up red DL blanket but that fell right down the gap.

So, IMO, caution on 17 and 18 A/F seats.
Thanks for this. I'm on 530 SEA-ANC tomorrow, also a 738. As I GM, I passed on upgrading to comfort seating at the 72 hour window because there were no aisles left, in favor keeping my current seat 18D, which SeatGuru likes.

Now the C+ seats are gone taken by FOs it seems. Seats 13A and F are the only seats showing available, save 17 which is completely empty, and 18 which has me and one other pax in 18F. Now I'm wondering should I change anyway?

I doubt the 13 seats would be better overall, esp since I'm a 6' aisle guy...? Hopefully it will be moot as I'm #1 on the UG list with two seats available in FC...
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Old Jul 12, 2015, 7:11 am
  #2109  
 
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Originally Posted by Winkdaddy
But looking at Delta.com every mock booking I make shows the 767 on the LAX-JFK route rows 13 and 14 seats CDE being "preferred" seating and not C+...but those seats are surrounded by C+ seats.

Anyone else fly on these rows recently that can confirm that they are indeed C+ and not simply preferred as Delta.com indicates?
The seat map for DL 42 (JFK to BRU) for July 13 shows the same. Seatguru shows 13 & 14 as Comfort+. Per Seatguru, the DL42 configuration is Boeing 767-300ER (76H/76Z).

I'm in 15 tomorrow, and I'll try to confirm the situation and report back...
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Old Jul 12, 2015, 11:03 am
  #2110  
 
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Originally Posted by DaveH
Thanks for this. I'm on 530 SEA-ANC tomorrow, also a 738. As I GM, I passed on upgrading to comfort seating at the 72 hour window because there were no aisles left, in favor keeping my current seat 18D, which SeatGuru likes.

Now the C+ seats are gone taken by FOs it seems. Seats 13A and F are the only seats showing available, save 17 which is completely empty, and 18 which has me and one other pax in 18F. Now I'm wondering should I change anyway?

I doubt the 13 seats would be better overall, esp since I'm a 6' aisle guy...? Hopefully it will be moot as I'm #1 on the UG list with two seats available in FC...
18D should be good, legroom is excellent. It's only the A/F seats that have the lousy padding and extra-narrow cushion. Note that there was a tray table in front that did lower, but there was also a tray table in the armrest, which does slightly narrow the seat - but I don't find that bothersome.

You would get free booze and an improved snack offering in C+. If that matters, moving up might be worth it. I prefer easy access to the lav and more leg room.
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Old Jul 13, 2015, 9:59 am
  #2111  
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Delta is now showing the first five rows of Y in MD88/90 to be C+, but it looks to me that only the first three rows actually have extra legroom. Even when you look at the seatmap on the website, the first three rows seem spaced out more. Am I missing something?
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Old Jul 13, 2015, 11:18 am
  #2112  
 
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Originally Posted by FrontRow
The seat map for DL 42 (JFK to BRU) for July 13 shows the same. Seatguru shows 13 & 14 as Comfort+. Per Seatguru, the DL42 configuration is Boeing 767-300ER (76H/76Z).

I'm in 15 tomorrow, and I'll try to confirm the situation and report back...
Great thanks...I look forward to your report as its very conflicting whether rows 13, 14 seats CDE on the 767 are Comfort+...or just "preferred"
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Old Jul 15, 2015, 11:06 am
  #2113  
 
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Originally Posted by Winkdaddy
Great thanks...I look forward to your report as its very conflicting whether rows 13, 14 seats CDE on the 767 are Comfort+...or just "preferred"
BUMP

Anyone else have any information to add? The 767 on the JFK-LAX route now shows rows 13, 14 seats CDE as just "preferred" and not Comfort+ on any mock booking I try to make and also shown on the seatmap per below link. However it was suggested this is a glitch and its really Comfort+ seats. I seem to recall that these 6 seats were indeed Comfort+a couple months ago at least with the full legroom, etc.

Can anyone confirm this one way or another?

http://www.delta.com/content/www/en_...300-76zv1.html
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Old Jul 15, 2015, 2:26 pm
  #2114  
 
Join Date: Jan 2015
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Originally Posted by Winkdaddy
BUMP

Anyone else have any information to add? The 767 on the JFK-LAX route now shows rows 13, 14 seats CDE as just "preferred" and not Comfort+ on any mock booking I try to make and also shown on the seatmap per below link. However it was suggested this is a glitch and its really Comfort+ seats. I seem to recall that these 6 seats were indeed Comfort+a couple months ago at least with the full legroom, etc.

Can anyone confirm this one way or another?

http://www.delta.com/content/www/en_...300-76zv1.html
This sounds like the exact scenario that I encountered on a JFK-SFO rt itinerary that I booked for travel in early June on the 757S.
http://www.flyertalk.com/forum/delta...ilability.html
If you can confirm your aircraft's seating map ahead of time, I would not hesitate to book a C+ seat that is showing as "preferred" as this worked out to benefit me on my aforementioned flights (although it turns out I ended up being able to select C+ for free within the 24-hour window).
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Old Jul 15, 2015, 3:51 pm
  #2115  
 
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Originally Posted by smithaw5
This sounds like the exact scenario that I encountered on a JFK-SFO rt itinerary that I booked for travel in early June on the 757S.
http://www.flyertalk.com/forum/delta...ilability.html
If you can confirm your aircraft's seating map ahead of time, I would not hesitate to book a C+ seat that is showing as "preferred" as this worked out to benefit me on my aforementioned flights (although it turns out I ended up being able to select C+ for free within the 24-hour window).
Yes, but I am just trying to confirm row 13, 14 CDE on the 767 are indeed Comfort+ and not preferred. Nothing is blacked out. All seat maps for this 767 configuration show these seats as "preferred" but I could have sworn they should be Comfort+
Winkdaddy is offline  


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