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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Feb 1, 2012, 2:16 pm
  #91  
 
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I paid for DL EC seats for an upcoming itinerary (mix of DL/KL flights) as a GM, but then they refunded me all the cost and insisted GM (ST E+ ) get it free on DL and KL... When I told them it clearly says on the website that it costs money they thought I was crazy.
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Old Feb 1, 2012, 2:33 pm
  #92  
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Originally Posted by merc1234
I paid for DL EC seats for an upcoming itinerary (mix of DL/KL flights) as a GM, but then they refunded me all the cost and insisted GM (ST E+ ) get it free on DL and KL... When I told them it clearly says on the website that it costs money they thought I was crazy.
wow...seems like some weird things going on..
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Old Feb 1, 2012, 2:44 pm
  #93  
 
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Originally Posted by rwoman
I've done some random searches and row 15 is now showing up as "regular" seats. I know the leg room is less...no extra row of EC has been added.
I'm confused too - I did the same on random searches. Is it or isn't it EC???
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Old Feb 1, 2012, 2:47 pm
  #94  
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Originally Posted by wjudge
I'm confused too - I did the same on random searches. Is it or isn't it EC???
When I flew LHR-BOS-LHR three weeks ago IT WAS EC... However, the seat map on all of my flights to/from LHR and in the searches I conducted are showing this row as a non-preferred seat.

I do not know if they changed something on the plan or if (SHOCK) DL IT is messed up. I know there have been numerous posts recently about seat maps not available, etc.
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Old Feb 1, 2012, 2:56 pm
  #95  
 
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Originally Posted by wjudge
I'm confused too - I did the same on random searches. Is it or isn't it EC???
All I know is that it's inferior to row 30. I'd honestly take the other EC rows over row 15, since the bulkhead is fairly close and there's no seat to stretch your legs out under.
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Old Feb 1, 2012, 3:01 pm
  #96  
 
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Originally Posted by mtkeller
All I know is that it's inferior to row 30. I'd honestly take the other EC rows over row 15, since the bulkhead is fairly close and there's no seat to stretch your legs out under.
Well, I like the aisles when I'm not planning on sleeping and on those planes the equipment boxes under the B, E, and F seats restrict legroom. I was quite cramped on my return last October and nothing would fit under the seat either. I'm going to stay put I think...
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Old Feb 1, 2012, 3:22 pm
  #97  
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Originally Posted by mtkeller
All I know is that it's inferior to row 30. I'd honestly take the other EC rows over row 15, since the bulkhead is fairly close and there's no seat to stretch your legs out under.
Which is why I'm in 30A LHR-MSP next week!
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Old Feb 1, 2012, 3:44 pm
  #98  
 
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Originally Posted by rwoman
Which is why I'm in 30A LHR-MSP next week!
Taking AF west on Sunday, but will be in 30A on my way back ATL-LHR next week
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Old Feb 1, 2012, 6:11 pm
  #99  
 
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Originally Posted by wjudge
Flying DL 9 LHR-ATL on 2/6. I was originally in 15C which was marked as EC when I selected it - 15AB and 15FG were not available. I just went to check my seats, and noticed that 15AB and 15FG were now available, but they are not marked as EC? I just want to make sure I will get the EC service (i.e. free drinks) and seat...
Thoughts on why this changed? Can anyone select these seats now? My outbound ATL-LHR shows this row as EC.
Ditto on my VCE-JFK flight. 15AB/FG was blocked out for bulkhead seats, but now all are available and not showing EC seats. I swooped them up while I could.
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Old Feb 1, 2012, 10:17 pm
  #100  
 
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Official Domestic Economy Comfort Config Thread

I recently flew on both MD88s and MD90s that had Economy Comfort configurations. I have seen other random reports in various threads that chronicle domestic Economy Comfort experiences in A319s, A320s, 757s and 75Vs.

There has been a lot of discussion about how domestic Economy Comfort will be funded (either reduced F class or reduced Y Pitch). As more and more fleets are rolled out with the new product, let's discuss the new configurations here.

On my recent MD88 and MD90 flights that had Economy Comfort placards in the first few rows of Economy, I can report this:

MD88 had 16 First Class seats, and 3 rows of Economy Comfort (15 seats). According to the GIDS screen, there were still 149 seats for this new config. Appears that certain coach seats had their pitch sacrificed (probably 32-33" seats) to make way for EC.

MD90 also had 16 First Class seats and 3 rows of Economy Comfort (15 seats). This fleet was in question during the initial announcement phase. Some people reporting the fleet was going to 12F and Delta saying it was staying 16F. I can report that it is still 16F. Obviously from my experience, a row of F was not removed. So coach pitch likely reduced (32"-33" pitch seats) to make room for the product.

It has been reported on here a few times that there are 12F A319s flying around with 3 rows (18 seats) with Economy Comfort.

It has also been reported by Delta and actual passengers that the A320 now has 12F and 3 rows (18 seats) of Economy Comfort.

I have also seen on here and told by me personally that 757s now have Economy Comfort. The PMDL planes with overhead IFE still have 24 First class seats between door 1 and door 2, though it appears the first 3 seats on the left hand side of coach were removed to make way for roughly 21 seats of Economy Comfort.

Last but not least, the 4 aircraft 75V subfleet to Hawaii seems ti have gotten the same fate as the 757s where 22 First Class seats were maintained between door 1 and door 2, but a row of 3 seats was removed on the left hand side of coach to make room for roughly 21 Economy Comfort seats.

Can anyone confirm or deny my configs above? Has anyone else experienced Domestic Economy Comfort on a fleet that I have not listed above? Please report on your experiences here

Last edited by Every1 Get A Life; Feb 1, 2012 at 10:24 pm
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Old Feb 2, 2012, 1:38 am
  #101  
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Originally Posted by Every1 Get A Life
I recently flew on both MD88s and MD90s that had Economy Comfort configurations. I have seen other random reports in various threads that chronicle domestic Economy Comfort experiences in A319s, A320s, 757s and 75Vs.

There has been a lot of discussion about how domestic Economy Comfort will be funded (either reduced F class or reduced Y Pitch). As more and more fleets are rolled out with the new product, let's discuss the new configurations here.

On my recent MD88 and MD90 flights that had Economy Comfort placards in the first few rows of Economy, I can report this:

MD88 had 16 First Class seats, and 3 rows of Economy Comfort (15 seats). According to the GIDS screen, there were still 149 seats for this new config. Appears that certain coach seats had their pitch sacrificed (probably 32-33" seats) to make way for EC.

MD90 also had 16 First Class seats and 3 rows of Economy Comfort (15 seats). This fleet was in question during the initial announcement phase. Some people reporting the fleet was going to 12F and Delta saying it was staying 16F. I can report that it is still 16F. Obviously from my experience, a row of F was not removed. So coach pitch likely reduced (32"-33" pitch seats) to make room for the product.

It has been reported on here a few times that there are 12F A319s flying around with 3 rows (18 seats) with Economy Comfort.

It has also been reported by Delta and actual passengers that the A320 now has 12F and 3 rows (18 seats) of Economy Comfort.

I have also seen on here and told by me personally that 757s now have Economy Comfort. The PMDL planes with overhead IFE still have 24 First class seats between door 1 and door 2, though it appears the first 3 seats on the left hand side of coach were removed to make way for roughly 21 seats of Economy Comfort.

Last but not least, the 4 aircraft 75V subfleet to Hawaii seems ti have gotten the same fate as the 757s where 22 First Class seats were maintained between door 1 and door 2, but a row of 3 seats was removed on the left hand side of coach to make room for roughly 21 Economy Comfort seats.

Can anyone confirm or deny my configs above? Has anyone else experienced Domestic Economy Comfort on a fleet that I have not listed above? Please report on your experiences here
I've added your information to the unified FAQ - http://www.flyertalk.com/forum/delta...t-seating.html

Thanks for posting.
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Old Feb 2, 2012, 1:39 am
  #102  
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Initial domestic config updates...
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Old Feb 2, 2012, 5:43 am
  #103  
 
Join Date: Jul 2006
Location: Chicago
Programs: UA 1K, HH Diamond
Posts: 2,055
Originally Posted by rwoman
wow...seems like some weird things going on..
Lots of reports of Gold Medallions getting EC for free on international flights..especially on KLM. KLM agents are saying Elite PLus (which of course includes GMs) get EC for free.

In fact as a GM I was able to book international EC for free on Delta.com but on KL metal..

Either its a huge IT fail or DL and KL didn't communicate with each other clearly who gets what for free...
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Old Feb 2, 2012, 5:59 am
  #104  
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Originally Posted by Winkdaddy
Lots of reports of Gold Medallions getting EC for free on international flights..especially on KLM. KLM agents are saying Elite PLus (which of course includes GMs) get EC for free.

In fact as a GM I was able to book international EC for free on Delta.com but on KL metal..

Either its a huge IT fail or DL and KL didn't communicate with each other clearly who gets what for free...
Communicate??? With us??

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Old Feb 2, 2012, 10:46 am
  #105  
 
Join Date: Oct 2011
Posts: 4
Is there any way to see/does anybody know what cocktails they are serving atm? I remember seeing it in the SKY mag, but now you can't read'em online anymore.
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