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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Aug 8, 2012, 8:33 am
  #841  
 
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Not nearly enough in my opinion for a comfortable 6 hour flight. I suspect it is marketed for the Kettles who have no other way to get priority boarding and free bags.


Do seats booked in economy comfort allow for free checked bags? I ask because I booked award flights for my son and his wife and paid for economy comfort seats for them. They have no status.
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Old Aug 8, 2012, 9:36 am
  #842  
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Originally Posted by moxielady
Not nearly enough in my opinion for a comfortable 6 hour flight. I suspect it is marketed for the Kettles who have no other way to get priority boarding and free bags.


Do seats booked in economy comfort allow for free checked bags? I ask because I booked award flights for my son and his wife and paid for economy comfort seats for them. They have no status.
No free bags, but you get to board with zone 1. If you want free bags get a Delta Am Ex card and you will also get zone 1 boarding as well. You son will have to be the one to get the card (or his wife if the reservation is under her SM Number) but they can both get a free bag and zone 1 boarding. A lot of times Am Ex will waive the fee the first year but if they don't, the annual fee will cover both peoples checked bags each way.
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Old Aug 8, 2012, 11:06 am
  #843  
 
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Originally Posted by jamesteroh
No free bags, but you get to board with zone 1. If you want free bags get a Delta Am Ex card and you will also get zone 1 boarding as well. You son will have to be the one to get the card (or his wife if the reservation is under her SM Number) but they can both get a free bag and zone 1 boarding. A lot of times Am Ex will waive the fee the first year but if they don't, the annual fee will cover both peoples checked bags each way.
Thanks James, I didn't think economy comfort got them free bags but had read that in the post I tried to quote.........figured it out how to do it right!
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Old Aug 8, 2012, 11:53 pm
  #844  
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This thread keeps improving. ^
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Old Aug 9, 2012, 2:07 pm
  #845  
 
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Econ Comfort free for FOs at time of check-in?

A gal I was sitting next to on a recent flight to DTW proudly boasted that she was able to score a free Econ Comfort seat. I noticed her FO luggage tag and asked how she managed to get it entirely for free. She replied that Delta lets FOs take those seats for free at time of check-in.

If this is true and applicable to all flights, then this is great news for the FOs out there, and a lot of times on some routes I see those seats flying empty because those of us who can book them for free are upgraded into first.
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Old Aug 9, 2012, 2:23 pm
  #846  
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Originally Posted by Delta Dude
A gal I was sitting next to on a recent flight to DTW proudly boasted that she was able to score a free Econ Comfort seat. I noticed her FO luggage tag and asked how she managed to get it entirely for free. She replied that Delta lets FOs take those seats for free at time of check-in.

If this is true and applicable to all flights, then this is great news for the FOs out there, and a lot of times on some routes I see those seats flying empty because those of us who can book them for free are upgraded into first.
For domestic flights an FO, IIRC they can grab them at check in for free if they are available (not sure about kettles). That is not the case for international
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Old Aug 9, 2012, 3:10 pm
  #847  
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Originally Posted by jamesteroh
For domestic flights an FO, IIRC they can grab them at check in for free if they are available (not sure about kettles). That is not the case for international
Domestic, including Canada, Mexico, Central America, & Caribbean:
FO - 50% off until T-24, free at time of check-in (preferred seats free anytime)
Peon - Full price anytime (preferred seats full price and only available at check-in)

Int'l:
FO - 25% off anytime
Peon - Full price anytime

All EC seat assignments are always free for YBM fares.
All preferred seat assignments are always free for any medallion and any peon on a Y or B fare.

Here is a chart:
http://www.delta.com/traveling_check...pare_seats.jsp

RANT

Additionally, it seems that peons on E fares or other people with otherwise unassigned seats for whatever reason will often get put into unclaimed preferred and EC seats by the GA, for free.

A couple flights ago, I was seated in an exit row on a nearly full flight. A kid and his mom sat in the window/middle next to me, and FA found out during her briefing that kid in the window seat was only 13. Mom said the kiosk only gave them a seat request and GA issued those seats as they were the only ones left.

They ended up switching with a couple people further back and life went on, but it always makes me wonder why DL gets me to spend $19 a flight for an aisle seat when randos that can't tell an OH bin from a lav get plopped there for free...

END RANT

Last edited by gooselee; Aug 9, 2012 at 3:22 pm
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Old Aug 9, 2012, 3:30 pm
  #848  
 
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Originally Posted by Delta Dude
A gal I was sitting next to on a recent flight to DTW proudly boasted that she was able to score a free Econ Comfort seat. I noticed her FO luggage tag and asked how she managed to get it entirely for free. She replied that Delta lets FOs take those seats for free at time of check-in.

If this is true and applicable to all flights, then this is great news for the FOs out there, and a lot of times on some routes I see those seats flying empty because those of us who can book them for free are upgraded into first.
Depends on your perspective. Until recently FOs had access to any preferred seat on a domestic flight, including what are now labeled EC seats. So a new FO might see this as an upgrade but an existing FO sees it as a downgrade.
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Old Aug 9, 2012, 3:34 pm
  #849  
 
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Unhappy

Originally Posted by gooselee
...other people with otherwise unassigned seats for whatever reason will often get put into unclaimed preferred and EC seats by the GA, for free. ...
A couple of months ago out of NRT, I thought I had an empty EC seat next to me, but nooooooo. The GA gave it to a seatless person who had a reservation on the otherwise overbooked flight. Such a noob, he pulled out his wallet to pay for a beer, and I advised him not only was the beer free, but he could get Woodford for no charge being in the EC section. He had no idea what Woodford's was. So I let him watch me drink my share.
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Old Aug 9, 2012, 4:42 pm
  #850  
 
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Originally Posted by Delta Dude
A gal I was sitting next to on a recent flight to DTW proudly boasted that she was able to score a free Econ Comfort seat. I noticed her FO luggage tag and asked how she managed to get it entirely for free. She replied that Delta lets FOs take those seats for free at time of check-in.

If this is true and applicable to all flights, then this is great news for the FOs out there, and a lot of times on some routes I see those seats flying empty because those of us who can book them for free are upgraded into first.
True. I just snagged one this afternoon.

EC is also free for FO traveling on award tickets - I had had some concerns because I know FO award tickets are "special" (i.e., not upgrade-eligible), but as for EC selection at check-in, they are still valid.

Originally Posted by sbjnyc
Depends on your perspective. Until recently FOs had access to any preferred seat on a domestic flight, including what are now labeled EC seats. So a new FO might see this as an upgrade but an existing FO sees it as a downgrade.
Meh. We didn't have access to EC seats "as is" (with increased pitch and recline) before, so any kind of access to them now is nice. Besides, we get so few benefits, I'll take what I can get.
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Old Aug 9, 2012, 8:13 pm
  #851  
 
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Originally Posted by eturowski
Meh. We didn't have access to EC seats "as is" (with increased pitch and recline) before, so any kind of access to them now is nice. Besides, we get so few benefits, I'll take what I can get.
Extra recline is only on international EC... FOs and GMs never get extra recline for free.
dcline414 is offline  
Old Aug 10, 2012, 11:06 pm
  #852  
 
Join Date: May 2011
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Originally Posted by Delta Dude
A gal I was sitting next to on a recent flight to DTW proudly boasted that she was able to score a free Econ Comfort seat. I noticed her FO luggage tag and asked how she managed to get it entirely for free. She replied that Delta lets FOs take those seats for free at time of check-in.

If this is true and applicable to all flights, then this is great news for the FOs out there, and a lot of times on some routes I see those seats flying empty because those of us who can book them for free are upgraded into first.
This is true, you can get EC for free if it's available at check-in. It seems like you have to do it through a kiosk, though. I was traveling with my wife a few weeks ago and remembered that for previous flights, the kiosk let us have EC if it was available. I asked the gate agent if we could get EC seats, and he said that although they were available, he couldn't put us in them. I went over to the kiosk and was able to pick them out easily.
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Old Aug 11, 2012, 12:16 am
  #853  
 
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Originally Posted by jamesteroh
For domestic flights an FO, IIRC they can grab them at check in for free if they are available (not sure about kettles). That is not the case for international
I guess it would make sense to offer them to FOs for free instead of having to hand them over as the last available seats at check-in to kettles who didn't make a seat assignment because they're kettles and don't know any better. And it makes the FO happy.
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Old Aug 11, 2012, 2:46 am
  #854  
 
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Originally Posted by Delta Dude
And it makes the FO happy.
Is that allowed?

http://youtu.be/ifnCN9W9LiA?t=39s

(Watch until 1:00, but replace "homeless person" with "FO")
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Old Aug 11, 2012, 4:21 pm
  #855  
 
Join Date: Jul 2005
Posts: 1,074
Economy Confort Question

I have searched previously and couldn't find this answered in another thread and apologize if if this is redundant.

I am flying EC to AMS from ATL.on flight 33 I have the chose of 17B and 21B as Options. I understand Row 16 f & G has tons of room, but does 17B have the same amount of leg room as row 16? I can't tell by seatguru or the online diagram from delta. I am 6' 2" and looking for the best leg room on the flight. What would you recommend?

Thanks in Advance!
jr1202sr is offline  


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