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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Jul 11, 2012, 12:06 pm
  #691  
 
Join Date: Aug 2011
Location: ATL
Programs: Delta GM, Marriott Platinum, Hertz 5*
Posts: 2,530
Originally Posted by rwoman
Right, so just go back to the galley to ask the Y FAs or ring your call button.
My point was that the FA in F is closer, so that is who I have always asked (rather than interrupting cart service in Y), and the F FA has never seemed to mind.

Is this different on international flights, or are there some FAs in F on domestic flights who would refuse to serve a Y pax? If the latter, I have (fortunately) yet to encounter one of these FAs.
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Old Jul 11, 2012, 12:51 pm
  #692  
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Originally Posted by dcline414
My point was that the FA in F is closer, so that is who I have always asked (rather than interrupting cart service in Y), and the F FA has never seemed to mind.

Is this different on international flights, or are there some FAs in F on domestic flights who would refuse to serve a Y pax? If the latter, I have (fortunately) yet to encounter one of these FAs.
Yes, it is different on international flights, but depends on the a/c type. With the 764 it is in the rear.
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Old Jul 11, 2012, 2:36 pm
  #693  
 
Join Date: Dec 2011
Location: IAD/DCA
Programs: DL: Gold
Posts: 61
I was wondering, why doesn't Delta choose the extra EC benefits based on flight duration (hours) instead of destination (int'l vs. domestic)?

I'll be in EC for a flight from ATL to HNL (10 hour flight) with no complimentary drinks versus a 6.5-7 hour TATL flight from NY to London that includes complimentary drinks.
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Old Jul 11, 2012, 2:38 pm
  #694  
 
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
Originally Posted by jamesteroh
but will be sitting near the galley and have no problem just walking up asking for another drink

+1

I will be flying JFK-LHR tomorrow in EC and I will definitely be getting my money's worth on free booze before during and after dinner. If that means I need to ask an FA in F, they'll just have to deal. That's why I paid my $40 for the EC "upgrade."

Don't get misunderstand me, I'm always very polite & never demanding or giving a DYKHIA attitude when asking for refills, but I do "expect" a reasonable amount of refills for a 7+ hour flight. At least until I pass out after I pop my Advil PM.

Last edited by mridley2; Jul 11, 2012 at 2:44 pm
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Old Jul 11, 2012, 2:57 pm
  #695  
 
Join Date: Jul 2011
Posts: 1,634
Originally Posted by davetravels
Just so that you have something to look forward to, upgrades are still nifty even as Platinum and Diamond. The only problem is that you start to EXPECT them!!!
LOL I was re-reading this and realized that my phone auto-corrected lots of words. Like, "nifty" should be "might". And "If I lid extra" should be "If I paid extra". Haha.

Trust me, I still think upgrades are nifty
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Old Jul 11, 2012, 3:31 pm
  #696  
 
Join Date: Jul 2004
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Programs: DL PM, DL MM
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LGA-DFW should be an easy upgrade for awhile until NYC realizes you don't have to fly AA
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Old Jul 11, 2012, 3:32 pm
  #697  
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Originally Posted by mridley2
+1

I will be flying JFK-LHR tomorrow in EC and I will definitely be getting my money's worth on free booze before during and after dinner. If that means I need to ask an FA in F, they'll just have to deal. That's why I paid my $40 for the EC "upgrade."

Don't get misunderstand me, I'm always very polite & never demanding or giving a DYKHIA attitude when asking for refills, but I do "expect" a reasonable amount of refills for a 7+ hour flight. At least until I pass out after I pop my Advil PM.
Well, there is no F on this flight, but there is BusinessElite.

The galley area directly in front of row 15 is dedicated to BusinessElite - for which most drink preparations occur in the galley adjacent to the cockpit not in by 2L. They do ask, per FAA regs for Y pax (including EC) and BE to stay in their respective cabins - it is your choice to try and not follow the rules and pass through the curtain between the two cabins. Of course, it might be interesting to them if you go all the way to the forward galley where drinks are made to get your beverage and then take it back to Y.

Might be one way to meet a FAM?

Yet you claim to not be a DYKWIA...
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Old Jul 11, 2012, 7:36 pm
  #698  
 
Join Date: Sep 2011
Location: New York, NY
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Posts: 169
Originally Posted by FlyAO2
LGA-DFW should be an easy upgrade for awhile until NYC realizes you don't have to fly AA
Yep, that's been a monopoly route for a long time, and old habits die hard. It ought to take a little while, especially on a weekend, to grow those upgrade lists.
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Old Jul 11, 2012, 8:36 pm
  #699  
 
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,512
Originally Posted by rwoman
They do ask, per FAA regs for Y pax (including EC) and BE to stay in their respective cabins - it is your choice to try and not follow the rules and pass through the curtain between the two cabins.
Citation?

I understood the reg prohibits congregating near the front lav, not "passing through the curtain."
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Old Jul 11, 2012, 8:57 pm
  #700  
 
Join Date: Jul 2011
Posts: 1,634
I've flown this a couple of times and actually never flown AA. Last time I flew nonstop on PMCO.
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Old Jul 11, 2012, 11:23 pm
  #701  
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Originally Posted by LegalTender
Citation?

I understood the reg prohibits congregating near the front lav, not "passing through the curtain."
Every TATL flight I've taken this announcement is made.

EDIT: It may not be FAA - this announcement is typically in conjunction with "Increased security measures on TATL flights, passengers are to remain in their respective cabin." On the 764, the curtain is actually labled "BE Only"

Last edited by rwoman; Jul 12, 2012 at 12:40 am
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Old Jul 12, 2012, 12:31 am
  #702  
 
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If aim silver. Will I get upgraded to economy or will I have I pay ?
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Old Jul 12, 2012, 12:40 am
  #703  
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Originally Posted by zerodegre
If aim silver. Will I get upgraded to economy or will I have I pay ?
You would typically have to pay for EC.
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Old Jul 12, 2012, 5:19 am
  #704  
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Originally Posted by zerodegre
If aim silver. Will I get upgraded to economy or will I have I pay ?
For domestic flights, silvers can change seats to any available Economy Comfort seats at no charge once the 24-hour window is hit. But unlike First-class Upgrades this will not be done for you automatically -- you have to manually change the seat when you check in online. So of course the early bird gets the worm.

If you don't want to wait and risk no domestic Economy Comfort seats being available at the 24-hour window, you can book a Y, B, or M fare and be able to select any available Economy comfort seat at the time of booking at no extra charge. Or you can pay to upgrade to an Economy Comfort seat at any time AFTER booking (like, one minute after booking) at a 50% discount.

For international flights, silvers only get the Economy Comfort seat for free on Y and B fares. Or if you happen to get an operational upgrade, which is unlikely -- and you won't know until you are getting ready to board. The only likely way that a silver will be able to sit in Economy Comfort on an international flight is if s/he pays the upgrade fee after booking. For international flights, the silver discount is only 25%.
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Old Jul 12, 2012, 6:47 am
  #705  
 
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,512
Originally Posted by amanuensis
For domestic flights, silvers can change seats to any available Economy Comfort seats at no charge once the 24-hour window is hit. But unlike First-class Upgrades this will not be done for you automatically -- you have to manually change the seat when you check in online. So of course the early bird gets the worm.

If you don't want to wait and risk no domestic Economy Comfort seats being available at the 24-hour window, you can book a Y, B, or M fare and be able to select any available Economy comfort seat at the time of booking at no extra charge. Or you can pay to upgrade to an Economy Comfort seat at any time AFTER booking (like, one minute after booking) at a 50% discount.

For international flights, silvers only get the Economy Comfort seat for free on Y and B fares. Or if you happen to get an operational upgrade, which is unlikely -- and you won't know until you are getting ready to board. The only likely way that a silver will be able to sit in Economy Comfort on an international flight is if s/he pays the upgrade fee after booking. For international flights, the silver discount is only 25%.
+1

Explicit and authoritative, thanks!
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