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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Jun 28, 2012, 7:35 pm
  #631  
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I was checking into a flight on a 75X and noticed something strange.

As noted in post #1, EC is rows 20-23 plus the two-seat in 19. I flew this same flight a couple weeks ago and can confirm that all of the seats in 20-23, ABCDEF, are marked and branded as EC with the red row numbers and new headrests.

But at check in, I see the seat map below with some of the DEF seats in 22 and 23 just showing as the less expensive preferred seats.

I'm not particularly complaining - the exit rows are also just preferred and are just as good for my short-haul purposes, but is there something about that handful of seats that would make them not-EC? They are definitely labeled and branded as such on board.

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Old Jun 29, 2012, 10:41 pm
  #632  
 
Join Date: May 2011
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GM discount for EC on award travel?
i'm flying JFK-LHR as an award travel and curious if I will be able to upgrade to EC with my 50% GM discount? I assume yes but haven't found anything here or on DL.dumb to confirm.

Also, what is the cost of EC upgrade for JFK-LHR? I didn't find anything in the EC FAQ but surely someone has paid for this upgrade, no?

Thanks FTers

M
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Old Jun 30, 2012, 10:27 am
  #633  
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Originally Posted by mridley2
I assume yes but haven't found anything here or on DL.dumb to confirm.
Delta makes no distinction between paid tickets and award tickets for the Gold discount on EC purchase.

http://www.delta.com/traveling_check...my_comfort.jsp

Perhaps your search missed that page.
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Old Jul 1, 2012, 1:16 pm
  #634  
 
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anyone having trouble selecting these seats today?
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Old Jul 1, 2012, 3:28 pm
  #635  
 
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Originally Posted by 3Cforme
Delta makes no distinction between paid tickets and award tickets for the Gold discount on EC purchase.

http://www.delta.com/traveling_check...my_comfort.jsp

Perhaps your search missed that page.
No I read that page before I posted and I just read it again. Even read the lengthy disclaimer at the bottom. Did not see a single statement clarifying that award travel qualifies for GM 50% discount. And I read that page twice again just now. did I miss something? Yes we can assume because delta.dumb doesn't tell us otherwise, but it's never explicitly stated.

Actually in step 1 it says "purchase an economy class ticket" Not purchase or redeem. Just purchase.
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Old Jul 1, 2012, 5:35 pm
  #636  
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Originally Posted by mridley2
No I read that page before I posted and I just read it again. Even read the lengthy disclaimer at the bottom. Did not see a single statement clarifying that award travel qualifies for GM 50% discount. And I read that page twice again just now. did I miss something? Yes we can assume because delta.dumb doesn't tell us otherwise, but it's never explicitly stated.

Actually in step 1 it says "purchase an economy class ticket" Not purchase or redeem. Just purchase.
When you select the EC seat it will add the cost to your redemption fees or ticket total.
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Old Jul 1, 2012, 9:28 pm
  #637  
 
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EC or First?
I am flying JFK-SAT and just booked and paid for EC ($59). It is an a319 and the flight is 4.5 hours. I saved roughly $100 by doing econ + EC vs. F (for some reason it was pretty inexpensive).

Can anyone offer advice on where to sit for EC on the a319? The first page doesn't have much info on this plane. Also, not that it matters since EC is non-refundable (I think), but would others who have experienced the EC gone for an upgrade to F for $160 vs. EC for $59?

Cheers!
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Old Jul 1, 2012, 11:16 pm
  #638  
 
Join Date: May 2011
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for your FAQ sheet. JFK-LHR is $40 each way for EC. This is as Gold medallion...
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Old Jul 2, 2012, 8:03 am
  #639  
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Originally Posted by onfo
I am flying JFK-SAT and just booked and paid for EC ($59). It is an a319 and the flight is 4.5 hours. I saved roughly $100 by doing econ + EC vs. F (for some reason it was pretty inexpensive).

Can anyone offer advice on where to sit for EC on the a319? The first page doesn't have much info on this plane. Also, not that it matters since EC is non-refundable (I think), but would others who have experienced the EC gone for an upgrade to F for $160 vs. EC for $59?

Cheers!
If it is RT, I may have gone for the extra $100. Since you are paying for EC it means you are silver or no status and don't have access to the SP security lane at JFK. The extra $100 would have gotten you use of the SP security lane at JFK, which could knock a lot of time off.

Not sure if there is a meal service on the flight but if there is, you would have that (not that it's worth much) and free drinks if you drink.

Unless you are on a M, B or Y fare, you would also get the 50% bonus MQMs which could come in handy if you are trying to achieve gold or silver status.

If it's only extra leg room you want, I would have tried for an exit row first (if you are FO), it wouldn't be worth extra $ for me. If you couldn't get an exit row, and it's ionly leg room you care about, I would say you made the right choice
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Old Jul 2, 2012, 8:19 am
  #640  
 
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OK, so what exactly does one receive in an EC (domestic flight) seat?
Legroom, drinks, meals, carry-on?
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Old Jul 2, 2012, 8:23 am
  #641  
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Originally Posted by calin_z
OK, so what exactly does one receive in an EC (domestic flight) seat?
Legroom, drinks, meals, carry-on?
Legroom (but no extra recline) in a seat close to the front of the plane and earlier boarding than you would otherwise get if you don't have the Delta AMEX or elite status. Possibly also free Video On Demand movies. (The text on the Delta site regarding this can arguably be read either way and the reported experiences have gone both ways.)
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Old Jul 2, 2012, 8:28 am
  #642  
 
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Originally Posted by jamesteroh
If it is RT, I may have gone for the extra $100. Since you are paying for EC it means you are silver or no status and don't have access to the SP security lane at JFK. The extra $100 would have gotten you use of the SP security lane at JFK, which could knock a lot of time off.

Not sure if there is a meal service on the flight but if there is, you would have that (not that it's worth much) and free drinks if you drink.

Unless you are on a M, B or Y fare, you would also get the 50% bonus MQMs which could come in handy if you are trying to achieve gold or silver status.

If it's only extra leg room you want, I would have tried for an exit row first (if you are FO), it wouldn't be worth extra $ for me. If you couldn't get an exit row, and it's ionly leg room you care about, I would say you made the right choice
This is a good analysis. Thank you. I, regrettably, no longer have status on DL, and it was $160 for OW to upgrade to F (I'm currently booked in U). I found out that the EC fee is refundable, so I am oscillating on whether I should change to F - I guess I have until tonight thanks to DL's 24 hour policy.
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Old Jul 2, 2012, 9:06 am
  #643  
 
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Location: Blue Ridge, GA
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Questioning the Last EC Row Reclines as Much
I understand why 747's Row 27 often is the last EC to fill up.

The 50% additional recline would basically put you in the lap of the folks in Row 28, the beginning of standard Y seating.

Can anyone confirm the recline is as generous in that, or any, last EC row?
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Old Jul 2, 2012, 8:13 pm
  #644  
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Originally Posted by LegalTender
I understand why 747's Row 27 often is the last EC to fill up.

The 50% additional recline would basically put you in the lap of the folks in Row 28, the beginning of standard Y seating.

Can anyone confirm the recline is as generous in that, or any, last EC row?
The last row of EC has recline similar to the rest of EC. I've sat in the last row of EC as well as the first regular row if Y behind EC and been fine.

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Old Jul 2, 2012, 9:02 pm
  #645  
 
Join Date: Sep 2002
Location: Blue Ridge, GA
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Originally Posted by rwoman
The last row of EC has recline similar to the rest of EC.
If true, the seats in the row immediately behind the last EC row should have additional pitch to offset the increased recline of the seats in front. That row always would be the most insufferable. I'm guessing DL and others staging EC in the same Y cabin 'split the difference' on last-row recline, and seat pitch behind it.
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