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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Feb 7, 2012, 3:44 pm
  #136  
 
Join Date: Mar 2010
Location: MSP
Programs: Delta GM, HH Gold
Posts: 38
On the 333 the front half of rows in Y used to have (before EC) larger pitch than the rear rows. I agree that it was about 33 front and 31 inches rear. I believe that when the installed EC they simply moved the non-EC seats in the forward half of Y closer together so that the non-EC seats on the 333 are now mostly if not all 31 inch pitch.

This made for a fairly painful experience for me last year on several MSP-AMS flights, since I am 6'3". The only good thing to come out of it is that I made GM from those miles so I will be sitting in exit rows on any future TATL/TPAC flight.

I'm only concerned about leg room, so I don't see the advantage of paying for EC over an exit row which is free for medallions? Maybe if you want to be closer to the door to get through customs faster?
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Old Feb 7, 2012, 3:51 pm
  #137  
 
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
Maybe I'm the minority here, but I really like EC. Most of the time I don't mind flying in Y, and EC is a nice break!

I've been on EC on the A332 and A333 a few times... didn't notice any difference from EC in other planes, but I could be wrong... it was a comfortable ride...

Agree with the OP about 11A/J and others that have restricted space bc of the equipment box.. DL should really make it clear for customers booking those seats.
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Old Feb 7, 2012, 3:52 pm
  #138  
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Originally Posted by mbarreto
Maybe I'm the minority here, but I really like EC. Most of the time I don't mind flying in Y, and EC is a nice break!

I've been on EC on the A332 and A333 a few times... didn't notice any difference from EC in other planes, but I could be wrong... it was a comfortable ride...

Agree with the OP about 11A/J and others that have restricted space bc of the equipment box.. DL should really make it clear for customers booking those seats.
But you have the right attitude and expectation. The way people were talking about it here you would think EC had its own cabin.
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Old Feb 7, 2012, 4:30 pm
  #139  
 
Join Date: Apr 2010
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Originally Posted by avidflyer
But you have the right attitude and expectation. The way people were talking about it here you would think EC had its own cabin.
True... I think some people expect something akin to Premium Voyageur... it's nice, but still the same coach cabin, only with a little more legroom!
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Old Feb 7, 2012, 4:47 pm
  #140  
 
Join Date: Jan 2007
Posts: 5,679
Ouch. Yeah, you're better off with the PMNW TATL 757 in that case. EC is 37", and standard Y is 33-34".
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Old Feb 7, 2012, 4:49 pm
  #141  
 
Join Date: Jul 2011
Location: Southern California
Programs: DL DM, EY Plat, MM Senator
Posts: 493
Originally Posted by avidflyer
But you have the right attitude and expectation. The way people were talking about it here you would think EC had its own cabin.
You are, of course, right: that's the key. As long as you realize that there is pretty much nothing special about EC, especially on 332 and 333, and are not paying for it, you are OK (I've been on both and could hardly notice improved legroom; perhaps more recline, but you would really need to compare it side by side to see the difference). Was recently on UA in E+, and was pleasantly surprised: it seemed like there was a little more space there, but I did not measure it.

DL's marketing hype has been quite deceptive, but not totally unexpected: it is another way to extract $$ from paxs without cutting the aircraft capacity or offering services which cost money (booze does not count; no matter how hard you try, you would not get your money's worth). And people are actually paying for these seats, it is not only medallions who fly there!
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Old Feb 7, 2012, 5:00 pm
  #142  
 
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,512
Originally Posted by glbetrotter
Was recently on UA in E+, and was pleasantly surprised: it seemed like there was a little more space there, but I did not measure.
I do believe it's a more reliable product.

They advertise "up to 5 inches" added legroom. Probably means nothing less than 3.
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Old Feb 7, 2012, 6:25 pm
  #143  
 
Join Date: May 2011
Posts: 314
Originally Posted by avidflyer
I feared the "hype" about EC would outstrip reality. It is a regular coach seat with slightly more leg room. That is the only expectation you should have. I read here about getting "upgraded" to EC and had to laugh. 99% of the flying public could not tell the difference if they looked quickly. The free booze is a nice touch but there should be no illusion: EC = Coach.
I really couldn't tell the difference on the 764 between EC and a regular coach seat, especially when in the window seat. For me, as a non-drinker, the only advantage is the ability to make sure that I'm sitting in the first few rows of coach so I can get through immigration sooner.
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Old Feb 8, 2012, 12:49 am
  #144  
 
Join Date: Nov 2009
Posts: 827
EC is the biggest hyped up, yet dissapointment from Delta recently.

Flew it once to LHR on the first flight in awhile where I wasnt op'd-upped. I couldnt tell ANY difference between a normal coach seat, the bulkhead areas didnt have that much leg room (in fact, it seemed like there was less than before, if thats possible), and I had to beg for any liquor.

I'd hate to think that people actually *PAY* extra for these crappy-poor-mans version of "Premium Economy". I've never flown United's E+, so I dont know how it compares, but I do know that in comparison to other Intl carriers who offer a premium economy selection, Delta's EC is pitiful.
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Old Feb 8, 2012, 5:17 am
  #145  
 
Join Date: Nov 2007
Location: MLB, MCO
Programs: Delta Plat, IHG Plat, Marriott Silver
Posts: 1,315
Originally Posted by Emma1420
I really couldn't tell the difference on the 764 between EC and a regular coach seat, especially when in the window seat. For me, as a non-drinker, the only advantage is the ability to make sure that I'm sitting in the first few rows of coach so I can get through immigration sooner.
I noticed a good bit of extra leg room on the 764 in EC. I'm surprised you didn't because it was noticeable to both my wife and myself.

Were you in a bulkhead seat? Those didn't look to have as much of a benefit as the non-bulkhead EC seats, but I didn't take out a tape measure or anything.
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Old Feb 10, 2012, 2:58 pm
  #146  
 
Join Date: Mar 2011
Location: BNA/LAX/BWI/SZX/SIN
Posts: 649
Yay, booze booze booze.
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Old Feb 11, 2012, 10:43 pm
  #147  
 
Join Date: Nov 2001
Programs: UA 1K, AA EXP, DL Plat,Hyatt Diamond, SPG Plat, Marriott PP, National EE,Hertz PC
Posts: 679
Any comments on the bulkhead of the 330-200 (332) versus a standard EC seat? And, is it safe to assume that all 332s have EC, even though for a domestic leg (ATL-LAX), EC is not indicated.

Thanks
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Old Feb 12, 2012, 5:07 am
  #148  
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Originally Posted by pagotto
Any comments on the bulkhead of the 330-200 (332) versus a standard EC seat? And, is it safe to assume that all 332s have EC, even though for a domestic leg (ATL-LAX), EC is not indicated.

Thanks
It's a good seat with lots of legroom. That said, the seat is narrower because the tray table and monitor are in the armrest.
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Old Feb 12, 2012, 2:01 pm
  #149  
 
Join Date: Apr 2010
Location: EYW
Programs: DL GM
Posts: 302
Originally Posted by mkenwayx
Anyone fly on the 737-700s (77W) lately?
I fly on the 73Ws quite frequently on the EYW-ATL route. What was your question about that aircraft?
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Old Feb 13, 2012, 2:15 am
  #150  
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Smile 764 - n833mh
Hi all,

I was on this 764 BOS-LHR last night. Up until now, I had not noticed a huge difference in EC and regular Y on the 764. However, it was much better on this a/c...a very noticeable difference.

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