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FlyerTalk Forums Thread Wiki: FAQ: Economy Comfort Seating
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Last edit by: Canarsie

Greetings, FlyerTalk members of the Delta SkyMiles forum —

A “Wikipost” has been created in anticipation of you being able to edit it when this capability is open to all FlyerTalk members later this year — perhaps as early as June of 2013.

Below is a sample of information taken from what rwoman posted to get it started. Eventually, she will not have to do all of the work herself anymore!

Regards,

Canarsie
Co-Moderator, Delta SkyMiles forum

747 - International:
Rows 22-26 - 42 total EC seats.
Legroom:
Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of EC on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
IFE: As of 4 Oct 2012, 13 of 16 744s completed modifications and have AVOD; 2 are being modified; 1 remains unmodified
Related Threads and Posts:
http://www.flyertalk.com/forum/delta...747-400-a.html
http://www.flyertalk.com/forum/delta...ng-thread.html
tentseller's review of the 744 - LINK
Comments on seat power on the 74S - LINK.


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Old Nov 1, 11, 3:57 pm   #1
 
Join Date: Feb 2010
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Posts: 5,538
Arrow FAQ: Economy Comfort Seating

Hi Everyone,

I know this is a topic that has been discussed in many threads...decided to create a one-stop-thread. Also, many of us have now had the chance to utilize the Economy Comfort section on EC equipped flights. I figured this could serve as a consolidated thread especially as people come to the forum looking for answers. I've put the a/c I am familiar with below and have pulled info from other threads.

I will happily update information I do not have based on others' input. For now, I'll leave it with the international equipped a/c and the thread can be updated with domestic information as the program is rolled out.

Please let me know if I missed anything!

Thanks!

robin

Delta's site discussing Economy Comfort

DL Announcement on FT regarding EC on domestic flights and forthcoming preferred seating: Economy Comfort Transcon & Preferred Seats News

FT Threads (I've listed the larger ones):
Delta Expands Popular 'Economy Comfort' Brand
Economy Comfort

KLM EC Related Threads:
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
KLM Economy Comfort and DM
Recent Experiences from Yaatri: EC on KLM flights
KLM EC question.. Will me seats "stick"

Economy Comfort:

NOTE:

1. The bulkhead seats often have a significant amount leg room (other than the 764). These are narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.

2. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.

Recent thread on booking EC seats: Possible issues when booking EC

Selecting EC Seats: You cannot select EC seats until after booking is completed on revenue or award tickets.

International Aircraft:
Per DL, International/transoceanic Economy Comfort offers 35" pitch and 6" recline. (LINK)

747 - International:
Rows 22-26 - 42 total EC seats.
Legroom:
Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of EC on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
IFE: As of 4 Oct 2012, 13 of 16 744s completed modifications and have AVOD; 2 are being modified; 1 remains unmodified
Related Threads and Posts:
EC Bulkheads on the 74S
Economy Comfort on 747-400
The Official Delta 747-400 Interior Mod Tracking Thread
tentseller's review of the 744 - LINK
Comments on seat power on the 74S - LINK.

777 - International:
Rows 31-34; 36 EC seats
This a/c has winged headrests.
Legroom: Row 31 seats are the bulkhead seats and have plenty of leg room. Rows 32-34 are standard EC seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
IFE: These a/c are equipped with IFE at each seat.
Related Threads and Posts:
chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
Thoughts on Row 31 - LINK
modhop's video of the 777 - LINK
My thoughts on row 35, the first row of Y after EC - LINK
My pictures of row 31 - LINK

777-200LR Economy Comfort & exit row questions.

A330-200 - International:
EC is in rows 10-13
Legroom: Row 10 and row 11 C/G have ample legroom.
IFE: These a/c are equipped with IFE at each seat.

Related Threads and Posts:
c_d's pictures of 11D and 11F and the entertainment boxes that impede legroom - LINK; comments on 11D and 11F: - LINK
CarmenOM's comments on 11C and 11G, which have excellent leg room and row 10. Also row 11 has moveable armrests across the row - LINK

A330-300 - International:
EC is in rows 10-14
Legroom: Row 10 is the bulkhead row and has ample legroom. The rest of the EC seats are standard.
IFE: These a/c are equipped with IFE at each seat.
Related Threads and Posts:
Economy Comfort on A330-300s?
Master A330-300 (A333) Best Seats Thread [Merged Threads]
tentseller's review of the A330 - LINK.
kpfleming's thoughts on EC (dis)comfort - LINK
rwoman's picture of 10J - LINK
c_d's pictures of 11J and the entertainment box that impedes legroom - LINK
Any *recent* reports of EC on the A333?

767-300ER/76G - International:
The headrests on the non-refurbished 763's do not have winged headrests.
EC: Non-updated 763 - rows 16-21; 76G - rows 14-19. EC on the updated 763's is in rows 17-21 (76L/U/T) or rows 13-16 (76N/Z).

Legroom: On the non-updated, the bulkhead EC seats (row depends on which 763 variant) have tons of legroom - enough that the window seat passenger can get up without disturbing the person in the aisle seat. See link below for pics of the updates - legroom is still decent, but not as good prior to modification. The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.

On the 763's (not all types), there is a lavatory for Y passengers on the AB side. Passengers waiting to use the lav can congregate in the open area by the bulkheads. In some instances, passengers use the space in front of the CDE bulkhead seats to move to the other aisle. There is a lav on the FG side, but it is reserved for J passengers.

Please use a combination of configurations on delta.com and seatguru to determine where the lavs are on your aircraft. NOTE: Not all mods are showing on the seat maps.
767-300ER - 76L/76U/76T
dl.com
seatguru
767-300ER/G - 76G
dl.com; seatguru

IFE: On aircraft equipped with overhead movie screens, there is a screen on each bulkhead wall - in front of seats A-B, C-D-E, and F-G. In seat IFE will appear as the 763's get modified interiors, which is slowly rolling out.

Related Threads and Posts:
Economy Comfort Pictures & Thoughts (76G; 763)
The Official Delta 767-300ER Interior Mod Tracking Thread
Where to sit on 767-ER i? (in economy plus)
c_d's thoughts on the 763: LINK
My comments on the 763 Rows 20 and 21 - LINK
Y29M's comments on the 763 row 17 - LINK
rwoman's thoughts on the modified 763 - LINK
rwoman's picture of 17A on the unmodified 763ER - LINK
gooslee's comments on the 76L - LINK
CarmenOM's comments on the 76L - LINK
Seat 1A's photos of 17E (EC Bulkhead) and row 22CDE (regular Y bulkhead) - LINK
53flyer's comments on the modified763 row 17 and the impact on legroom - LINK


767-400ER - International:
Rows 15-18
This a/c has winged headrests.
Legroom: On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
IFE: These a/c are equipped with IFE at each seat.

Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.

Related Threads and Posts:
mgoflyer's negative thoughts on 15G - LINK
tentseller's thoughts on row 15 - LINK
NecessaryIndulgence's thoughts on row 15 - LINK
My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
My pictures of 18F with 17F fully reclined - LINK
The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

757-200 (BusinessElite Equipped) - International; Transcon (JFK-SFO/LAX):
Version 1 (75E): 11 EC Seats - Rows 19-22; Seats A-B-C only; dl.com seat map NOTE: There is a slide on the exit row door in front of 19A that can impede legroom. There is no window at row 22.
Legroom: Rows 19 are the bulkhead seats. 19A is not listed on the seat maps as an EC seat (listed as Preferred), but it IS an EC seat with a slide that does somewhat impede legroom.
IFE: All Y seats have AVOD with complimentary movies and other programming.

Related Threads and Posts:
SomeGuy's comments on seat 19A - LINK
usrleetch's comments on EC on the 75E - LINK
rwoman's pictures of EC on the 75E, including Row 19 and Row 22 - LINK

Version 2 (75A): 18 EC Seats - Row 16-18 ABC-DEF - dl.com seat map
Legroom: Rows 19 and 16 are the bulkhead seats.
IFE: All Y seats have AVOD with complimentary movies and other programming.

Domestic Aircraft: -
Per DL, there are no plans for additional recline in domestic Economy Comfort. Minimum pitch is 34" and standard recline is 4". (LINK)

763's- Domestic
Seats: Row 10-13.
Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.

Related Threads and Posts:
gooselee's comments on row 10 - LINK.

757's - Domestic
Seats: Varies based on type of 757.
Please see above for internationally configured 752's. Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.

752/75U: The 21 EC seats are 19-22 on the right side and 21-23 on the left side. The left side row 21 basically starts between rows 20 and 21 on the right hand side. Row 23 EC on the left hand side is right between the last row of EC on the right hand side in front of it, and a non EC row on the right hand side just behind it.

Related Links and Threads:
Delta.com - Boeing 757-200 (version 1) - 757/75U
Why no EC Seat in bulkhead of 757? Can't find answer on seat guru.

75J:
EC is Rows 16-19ABC and 17-20DEF. This a/c has overhead IFE and no power at the seat.

Related Links, Threads, and Posts:
Delta.com - Boeing 757-200 (version 4) - 75J

75M:
There are 18 EC seats - 16-18ABC and 17-19CDE. There is no IFE or power on this a/c.

Related Links, Threads, and Posts:
Delta.com - Boeing 757-200 (version 3) - 75M

75N: Reference discussions below.

Related Links, Threads, and Posts:
Delta.com - Boeing 757-200 (version 2) - 75N
AKC6's feedback on the 75N, rows 14-17 and reading lights - LINK

75V:
EC is rows 21-23ABC and 19-22DEF. There is overhead IFE and there are no powerports.

Related Links, Threads, and Posts:
Delta.com - Boeing 757-200 (Hawaii) - 75V

75X: There are 26 EC seats - 4 standard rows plus the 2 seat near the 2R door.

Related Links, Threads, and Posts:
Delta.com - Boeing 757-200 (with personal video) - 75X
Every1 Get A Life's feedback on the 75X overwing exits - LINK
gooslee's feedback on PTV equipped 75X's - LINK and LINK
gooselee's feedback on row 23 on the 75X - LINK

753:
Rows 14-18
Delta.com - 757-300

Related Threads and Posts:
lamont2718's feedback regarding restricted legroom in 16DEF: LINK
14A/B on the 757-300
757-300 seat 14A any good?

737's - Domestic
Seats: Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.

Related Threads and Posts:
T.J. Bender's negative feedback on the 737 Row 10 - LINK
cardood's thoughts on the 737 Row 10 - LINK
CBear's comments on using a rear facing car seat - LINK
lhitchner's feedback on the 737 Row 10 - LINK

MD-88 - Domestic
Seats: Rows 10-12.

Related Threads and Posts:
javabytes' post on row 11 - LINK
Bicostal's feedback on row 10 - LINK
rwoman's pics of row 10 - LINK


MD-90 - Domestic
Seats: Rows 10-12; there is a soft wall in front of row 10. 10C is not necessarily recommended due to the aisle shift between the F and Y cabins. Reviews of room for row 13, the first regular row of Y have been acceptable.
MD-90 Aircraft: The Definitive Thread
MD-90 Economy bulkhead

A320 - Domestic
Seats: First three rows
Related threads and posts:
akonrandi's comments on A319/A320 seats - LINK
A320-Economy Comfort Row 4

A319 - Domestic
Seats: First three rows
akonrandi's comments on A319/A320 seats - LINK.

DC-9 - Domestic
DC9-50's with no row 5 have EC.
Seat 6E is the bulkhead/aisle seat on the starboard side of the plane. and behind the F cabin. Bags can be stowed under the last row of F. Seat 7D has "unlimited" legroom.
NOTE: While dl.com may show seat 6D, there is no seat there.

CRJ-900's
Rows 5, 6, and 7
Note: The first row of EC tends to be more desirable than the exit row, as the exit row tends to have legroom similar to that of the other seats on the CRJ.

Related Threads and Posts:
EC now installed on CRj900
Burj's comments on the CR7 and CR9 - LINK

CRJ-700's
Rows 4-5 - The legroom in Row 4 is very good.
Note: The first row of EC tends to be more desirable than the exit row, as the exit row tends to have legroom similar to that of the other seats on the CRJ.

Related Threads and Posts:
My photos of CR7 EC: LINK
Burj's comments on the CR7 and CR9 - LINK
modhop's video of the CR7 - LINK

Flying to Hawaii in EC:
- From DL's EC page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL to/from HNL). However, I believe that not all of the a/c used on the routes have additional recline - it is a/c dependent and alcoholic drinks are not complementary.
- Cost appears to be up to $99 for EC to/from Hawaii.

Related threads and posts:
SLC-HNL-SLC upgraded to 767-300ER

EC and Priority Boarding/Baggage Allowance:
Passengers in EC get Zone 1 boarding unless their elite status provides a higher boarding zone/Sky Priority access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Costs:

Blog Posting - The cost of EC seats varies based on the length of the flight.

Costs for Medallion members:
International:
Diamond/Platinum Medallion/Flying Blue Platinum - Free
Gold Medallion/Flying Blue Gold/SkyTeam Elite Plus/AS MVPG - 50% off
Silver Medallion/Flying Blue Silver/SkyTeam Elite - 25% off

Transcon/Domestic:
Diamond/Platinum/Gold Medallion/Flying Blue Platinum & Gold/SkyTeam Elite Plus - Free
Silver Medallion/SkyTeam Elite - 50% off
Flying Blue Silver are noted as Silver Medallions in the DL system. KLRalphFlyer was able to get free EC at check in - LINK

On the Delta Shuttle, EC is part of the open seating - dgxoxo's experience - LINK

Passengers traveling on Y/B/M fares can also book EC seats for free.

Economy Comfort Companions:
There has been a bit of discussion on whether or not companions on a different PNR can be seated with a DM/PM (international) or DM/PM/GM (domestic) in EC for free. The T&C specify that companions must be on the same PNR.
Quote:
The Economy Comfort Medallion travel companion benefit is applicable for up to eight companions traveling on the same reservation as the Medallion member.
However, in practice, DL appears to be honoring an EC seat assignment for one companion.

Related Threads and Posts:
PDX-RDM-AVL-TPA, a DM (PM at the time), experience/response from the DM line: LINK
mfdii, a DM, was able to get their spouse an EC seat but had to pay for their two children: LINK
Companion Reservation Rules
paterdwb's unsuccessful attempt to get an EC seat for a companion on a different PNR: LINK

Experiences with ONE WAY costs:
$9-$99 per segment were reported as the domestic EC cost.
$40-$180 per segment were reported as the international EC cost.

LINK to ongoing spreadsheet related to reported EC costs.

Status Changes:
There have been a couple of questions regarding EC when a member's status drops down after February 28/29. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @deltaassist to get reseated in EC.

Related threads:
What happens to Economy Comfort seats if you drop to Silver?

Threads/posts that may be useful for non-EC information:
FAQ: Delta Aircraft
Delta Preferred seating: LINK
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Last edited by rwoman; May 15, 13 at 7:36 am.. Reason: 74S Bulkhead Info.; Modified 763ER bulkhead info.
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Old Nov 1, 11, 3:57 pm   #2
 
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Arrow FAQ: Economy Comfort Seating

From the dl.com EC page - I have broken the paragraph up for ease of reading.

Quote:
Terms & Conditions:
Offering :
Economy Comfort seating will be offered on Delta's two-cabin aircraft. Economy Comfort seating is limited and may not be available on all flights.

Economy Comfort seating is limited and may not be available on all flights.

Complimentary Spirits:
Complimentary spirits are offered as a benefit on all international and Transcontinental (JFK – LAX/SFO) flights. Increased recline is offered as a benefit on select international flights and all Transcontinental (JFK – LAX/SFO) flights.

Medallion Travel Companions:
The Economy Comfort Medallion travel companion benefit is applicable for up to eight companions traveling on the same reservation as the Medallion member.

Gold/Silver Discount:
Gold Medallions and their travel companions will receive a 50 percent discount; and Silver Medallions and their travel companions will receive a 25 percent discount, respectively from the published one-way fee. For companions of Gold and Silver Medallion members, fees apply per seat. Economy Comfort discounts are determined based on the customer's status at the time of purchase.

Right to assign/reassign EC seats and right to a refund when paying for EC:
We reserve the right to assign or reassign an Economy Comfort seat at any time, even after boarding of the aircraft, for operational, safety or security reasons. The final decision resides with the ground staff and the operating crew on the day of the flight. In the event you have paid for and are not accommodated into an Economy Comfort seat you are entitled to a refund in the amount paid for the upgrade.

No refund if given an upgrade/accommodation in First or Business:
Refunds will not be issued in the event of an upgrade to or accommodation in First or Business Class.

SkyMiles program rules:
Effective for Economy Comfort seat purchases on and after April 18, 2013, if a customer voluntarily changes their seat type once purchased, a refund for the original seat purchase will not be provided. All SkyMiles program rules apply to SkyMiles program membership, miles, offers, mile accrual, mile redemption and travel benefits, respectively. To review the rules, please visit Membership Guide & Program Rules. Prices, offers, rules, and benefits subject to change.
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Last edited by rwoman; Apr 4, 13 at 2:24 am.. Reason: Updated link and current T&C
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Old Nov 1, 11, 4:12 pm   #3
 
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I've been on the 752v1. All coach has IFE on these but most content requires payment. The EC seats have complimentary movies and other programming.

Edit: This was on domestic flights. I'm not sure if they change the IFE on TATL flights to give all coach movies. Haven't ever had the pleasure of a TATL flight in a 752.

Last edited by samonyc; Nov 1, 11 at 4:17 pm..
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Old Nov 1, 11, 4:14 pm   #4
 
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Quote:
Originally Posted by samonyc View Post
I've been on the 752v1. All coach has IFE on these but most content requires payment. The EC seats have complimentary movies and other programming.
Thanks!
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Old Nov 1, 11, 6:35 pm   #5
 
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Wow! Thanks for this! I've got a flight coming up in EC on a 777 at the end of the year and was just wondering if it would be worth trying to get row 31 from the GA when I get there. Sounds like it might be better than 34. My only question not covered here is whether or not having a window seat in 31 is worth it or if you're still just looking at a whole lot of wing?
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Old Nov 1, 11, 6:41 pm   #6
 
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Quote:
Originally Posted by chimphappyhour View Post
Wow! Thanks for this! I've got a flight coming up in EC on a 777 at the end of the year and was just wondering if it would be worth trying to get row 31 from the GA when I get there. Sounds like it might be better than 34. My only question not covered here is whether or not having a window seat in 31 is worth it or if you're still just looking at a whole lot of wing?
No so much of the wing, but you will get a nice view of the front of the engine pod.
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Old Nov 1, 11, 6:44 pm   #7
 
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how does it compare to United economy plus?
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Old Nov 1, 11, 6:54 pm   #8
 
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Greetings from 31A on a 777 (waiting for departure to DXB). Legroom is awesome. View of engine pod is second to none.

I got the bulkhead at the gate. Was originally in a non-EC aisle. Was charged $80 at the gate, even as a PM. Does that sound correct to you guys? GA said only Diamonds get free EC but that, as a PM, I got a 50% discount. I paid up obviously but was definitely surprised to have to do so.
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Old Nov 1, 11, 7:03 pm   #9
 
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Quote:
Originally Posted by irfan23 View Post
Greetings from 31A on a 777 (waiting for departure to DXB). Legroom is awesome. View of engine pod is second to none.

I got the bulkhead at the gate. Was originally in a non-EC aisle. Was charged $80 at the gate, even as a PM. Does that sound correct to you guys? GA said only Diamonds get free EC but that, as a PM, I got a 50% discount. I paid up obviously but was definitely surprised to have to do so.
EC is supposed to be free for both DM and PM. What airport are you departing from that said that PMs get a 50% discount?
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Old Nov 1, 11, 7:20 pm   #10
 
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KLM

Does KLM MD11 have EC seats?
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Old Nov 1, 11, 7:33 pm   #11
 
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Quote:
Originally Posted by irfan23 View Post
Greetings from 31A on a 777 (waiting for departure to DXB). Legroom is awesome. View of engine pod is second to none.

I got the bulkhead at the gate. Was originally in a non-EC aisle. Was charged $80 at the gate, even as a PM. Does that sound correct to you guys? GA said only Diamonds get free EC but that, as a PM, I got a 50% discount. I paid up obviously but was definitely surprised to have to do so.
For sure GA was wrong. EC should be free for you.
I believe DL will make refund, just write a complain on DL.com.
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Old Nov 2, 11, 1:57 am   #12
 
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Quote:
Originally Posted by ges123 View Post
Does KLM MD11 have EC seats?
Per SeatGuru, yes, the MD11 has EC - remember the charges for KL's EC seats are different than DL. Any further inquiry is probably best made on the KLM forum.
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Old Nov 2, 11, 6:32 am   #13
 
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Updated based on recent posts.
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Old Nov 2, 11, 6:34 am   #14
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rwoman...you are so organised! Thanks.
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Old Nov 2, 11, 6:35 am   #15
 
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Originally Posted by avidflyer View Post
rwoman...you are so organised! Thanks.
Thanks - it is only because I get sick of repeating myself.
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