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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Jun 3, 2012, 7:52 am
  #481  
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Originally Posted by dcline414:18688173
This makes perfect sense for those who don't have free EC access. I only wish they could do the same for FC!

However when a ticket has free EC access (either by merit of fare class or elite status of purchaser), why shouldn't EC seat selection be automatic during the purchase process? If -up fares are able to select an FC seat during the ticketing process, why don't EC seats work the same way?
+1 on both counts.

I'm forced to buy lowest possible fare on work trips and enjoy the ability to buy offered seats or EC after the fact. But I often also see FC fares that I would happily pay the difference for and can't. Even checked with our purchasing folks to see if I could purchase, take screen shots of both offerings, and only claim reimbursement for the lower fare, but no dice.
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Old Jun 3, 2012, 8:14 pm
  #482  
 
Join Date: Jun 2005
Location: SDF
Programs: Delta PM, IC Ambassador, Marriott Gold
Posts: 1,195
Update on JFK to LAX EC
Sat in 19A today. The recline is impressive. The door does significantly limit your leg room for your left leg, and somewhat your right. I didn't actually mind that, I like having something in front of my left leg. Yeah, I'm weird.
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Old Jun 4, 2012, 6:10 am
  #483  
 
Join Date: Nov 2006
Programs: D SM, AA A, SPG, HH, MR
Posts: 93
I was hoping to get some advice.

I'm on DL 248 on 20 June from DTW to AMS. It's an A330-300. I've been thinking about upgrading to Economy Comfort. It was $100 when I booked the reward ticket a few months back. Now it's up to $119.

Row 10 is gone. CDFG open in Rows 12-14. HJ open in Row 11. AB open in 12, 13, and 14.

I've read where Row 10 is optimum but that's not an option for me anymore. Has anyone sat in any of the other EC rows? Would it be worth splurging $119 for an upgrade? Any chance they come down to $100 for an EC seat? Should I buy now or wait til I check in? Which do you think is the best available that's remaining out of what I mentioned?

I know...so many questions but was just hoping for some advice.

Thanks.
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Old Jun 4, 2012, 7:26 am
  #484  
 
Join Date: May 2010
Posts: 3,458
Originally Posted by MSP_Monopoly
Yeah you always have to select the Economy Comfort after you purchase, award ticket or paid ticket. I don't understand why they don't just let you pay for it when you purchase.

delta.dumb holds true here.
Well, I hope this is my issue. Just booked a ticket on the TA website and DL won't let me pick EC seats, but the TA generally takes a few hours to "ticket" so... will check this afternoon and if not will call Delta (I shouldn't have to pay as a DM)
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Old Jun 4, 2012, 9:08 am
  #485  
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Delta to Sell Economy Comfort Through Travelport Systems
Delta to Sell Economy Comfort Through Travelport Systems

ATLANTA, June 4, 2012 -- /PRNewswire/ -- Delta Air Lines (NYSE: DAL) and Travelport have reached agreement to sell Economy Comfort, Delta's premium Economy product offering more leg room, through Travelport's global distribution systems.

The agreement will create Economy Comfort booking access later this year for travel agents who use Galileo, Worldspan or Apollo.
"Customers today can purchase Economy Comfort directly with Delta at delta.com, through a Reservations agent or at the airport via a kiosk or ticket agent," said Wayne Aaron, vice president -- Marketing Programs and Distribution Strategy at Delta. "Partnering with Travelport broadens the availability of this popular product to Travelport-affiliated travel agents. We are always willing to work with partners such as Travelport that bring value to the distribution chain and can deliver our product on a cost-effective basis."

Delta's agreement with Travelport is its largest ancillary service partnership to date and enables Travelport to integrate these merchandising capabilities into the standard travel agency desktop. It demonstrates Delta's ongoing commitment to work with distribution partners in broadening access to popular ancillary products such as Economy Comfort.
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Old Jun 4, 2012, 9:27 am
  #486  
 
Join Date: May 2005
Location: Memphis, TN
Programs: DL-DM, Hilton-Dia
Posts: 196
EC vs Exit on 738?
Originally Posted by rwoman
I do not think anyone has had any experience with EC on the 738 yet. If 10D is a bulkhead seat, expect an immoveable armrest and slightly narrower seat.

Anyone know yet which has more leg room? Is there any other advantage to either?
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Old Jun 4, 2012, 10:07 am
  #487  
 
Join Date: Nov 2011
Location: ATL
Programs: Delta PM, Hilton, HI
Posts: 178
Originally Posted by USAJerry
I was hoping to get some advice.

I'm on DL 248 on 20 June from DTW to AMS. It's an A330-300. I've been thinking about upgrading to Economy Comfort. It was $100 when I booked the reward ticket a few months back. Now it's up to $119.

Row 10 is gone. CDFG open in Rows 12-14. HJ open in Row 11. AB open in 12, 13, and 14.

I've read where Row 10 is optimum but that's not an option for me anymore. Has anyone sat in any of the other EC rows? Would it be worth splurging $119 for an upgrade? Any chance they come down to $100 for an EC seat? Should I buy now or wait til I check in? Which do you think is the best available that's remaining out of what I mentioned?

I know...so many questions but was just hoping for some advice.

Thanks.
They are all about the same, except for some galley traffic/noise in 11B/11H. It's just really whether you want the window or aisle. If you want aisle, then you can get 12C or 12G and get the benefit of a bulkhead (i.e., no seat reclining in front of you). As to whether it is worth $119, it is whether you physically need the legroom (i.e., you're >6 ft), you can drink $119 worth during the entire trip, needed the extra recline to sleep, etc. And the price shouldn't come down. don't wait til you check in because you may get stuck with a middle seat.
Enjoy the trip to AMS.
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Old Jun 4, 2012, 11:13 pm
  #488  
 
Join Date: Jan 2008
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Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
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My CRJ 700 flight this weekend shows rows 4 and 5 on the left having Economy Comfort.

But it has the same number of rows behind as they had before...
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Old Jun 5, 2012, 10:48 am
  #489  
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Exclamation EC cost experiences
All,

PLEASE provide your EC cost experiences here:
http://www.flyertalk.com/forum/delta...rt-ec-faq.html

THANK YOU!

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Old Jun 5, 2012, 10:34 pm
  #490  
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Originally Posted by rwoman
All,

PLEASE provide your EC cost experiences here:
http://www.flyertalk.com/forum/delta...rt-ec-faq.html

THANK YOU!

To make life easier, I've linked this information to a Google document that can be viewed.

I hope this is helpful!
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Old Jun 6, 2012, 7:38 am
  #491  
 
Join Date: Dec 2006
Location: ORD/MDW
Programs: DL DM; SPG Gold
Posts: 1,733
problem selecting EC?
I just booked my first domestic flight since EC was rolled out. However, I could not select any EC seats, using either my itinerary on delta.com (several browsers) or the delta app. Clicks were just unresponsive. I had to call the platinum line to get seats assignment. Did anyone have the same experience?
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Old Jun 6, 2012, 11:29 am
  #492  
 
Join Date: Jun 2001
Location: Suwanee,Ga ,usa
Posts: 3,617
I was only able to get them after I booked. Went back to change seats and it worked. Curious if it's truly better than exit row. Traveling ATL-PVR next month on EC seats both ways.
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Old Jun 6, 2012, 11:34 am
  #493  
 
Join Date: Jul 2000
Posts: 3,746
Free AVOD
I don't know if it is documented anywhere that AVOD is free. At least it is on the SFO/LAX flights out of JFK.

It has been free on 3 out of 3 flights, so it appears to be consistent.
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Old Jun 6, 2012, 9:23 pm
  #494  
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Originally Posted by rwoman
Costs:

Blog Posting - The cost of EC seats varies based on the length of the flight.

Costs for Medallion members:
International:
Diamond/Platinum Medallion/Flying Blue Platinum - Free
Gold Medallion/Flying Blue Gold/SkyTeam Elite Plus/AS MVPG - 50% off
Silver Medallion/Flying Blue Silver/SkyTeam Elite - 25% off

Transcon/Domestic:
Diamond/Platinum/Gold Medallion/Flying Blue Platinum & Gold/SkyTeam Elite Plus - Free
Silver Medallion/SkyTeam Elite - 50% off

Passengers traveling on Y/B/M fares can also book EC seats for free.

Experiences with ONE WAY costs:
$9-$99 per segment were reported as the domestic EC cost.
$40-$180 per segment were reported as the international EC cost.

LINK to ongoing spreadsheet related to reported EC costs.
The spreadsheet has been updated...I like sitting in EC and I'm definitely glad I do not have to pay for it!
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Old Jun 6, 2012, 10:53 pm
  #495  
 
Join Date: Aug 2011
Posts: 530
Originally Posted by mtkeller
Quote is your friend It's hard to figure out what someone is referring to without it.

Power sockets in EC go hand-in-hand with having AVOD. The upgrades to flat bed BE seats on the 763s and 744s are also putting AVOD in Y. The thing to be wary of at this stage is late equipment swaps because a plane goes mechanical.

To confirm, there was indeed power in EC on the NRT-JFK flight, which was an updated 744 featuring full flat beds in BE. I opted for the Exit Row, which had a USB plug and AVOD, but not power.
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