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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old May 23, 2012, 7:43 am
  #376  
Company Representative - Delta Air Lines
 
Join Date: Jul 2009
Location: Atlanta, GA
Programs: SkyMiles
Posts: 351
Originally Posted by florin
Are free drinks included in domestic EC?
Short answer, no but here is the full comparison of what is included for various routes (domestic, transcon, international):
http://www.delta.com/traveling_check...my_comfort.jsp

You can also get to this page just by entering "Economy Comfort" in the search box on delta.com
DLCorpTeam is offline  
Old May 23, 2012, 7:49 am
  #377  
 
Join Date: Jun 2005
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Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
Originally Posted by skymilesinsider
Short answer, no but here is the full comparison of what is included for various routes (domestic, transcon, international):
http://www.delta.com/traveling_check...my_comfort.jsp

You can also get to this page just by entering "Economy Comfort" in the search box on delta.com
What this really says is avoid booking seats in the row behind EC !

Bob H
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Old May 23, 2012, 7:55 am
  #378  
 
Join Date: Aug 2011
Location: ATL
Programs: Delta GM, Marriott Platinum, Hertz 5*
Posts: 2,530
Originally Posted by BobH
What this really says is avoid booking seats in the row behind EC !
Why, so you don't feel bad about knowing the people in front of you have extra legroom?

There is NO EXTRA RECLINE on non-transcon domestic EC.
dcline414 is offline  
Old May 23, 2012, 8:22 am
  #379  
 
Join Date: Jun 2005
Posts: 173
Originally Posted by BringBackTWA
What happens to FO's (like myself) who have flights booked out weeks in advance and what we once had selected were "Preferred" seats and are now showing up as EC seats? Do we still get to keep these seats? Will they charge us for these when we actually show up to the airport (one of the seats I had already selected is showing up as "Economy Comfort $39.50 per passenger")?
I am in the same boat for several flights in June. I am FO and was already assigned seats that have become EC seats. However, I assume that since domestic EC seats are free for FO at check-in, then I am just holding a seat until I can check-in, at which time they will be free for me.

If any FO has an experience to the contrary, in early June, then I would appreciate the report.
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Old May 23, 2012, 8:56 am
  #380  
 
Join Date: Feb 2012
Location: West LA
Programs: DL DM
Posts: 957
My MCO-LAS flight on June 7 shows 3 rows of EC on the A320. All of my other flights show as well.
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Old May 23, 2012, 9:04 am
  #381  
FlyerTalk Evangelist
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Posts: 10,187
Originally Posted by cottonpatch
DL domestic EC is now available. The seat charts I've looked at this morning were all populated with EC Green!!
Thanks!
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Old May 23, 2012, 9:09 am
  #382  
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Existing thread:
http://www.flyertalk.com/forum/delta...t-seating.html

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Old May 23, 2012, 9:19 am
  #383  
 
Join Date: Aug 2011
Location: ATL
Programs: Delta GM, Marriott Platinum, Hertz 5*
Posts: 2,530
I was just browsing through some flights and came across a few that do not show EC in July:

July 26 ATL-LAX:
  • DL1455 (777-200)
  • DL1555 (767-300)
  • DL1655 (757-200)
Flights on other routes on this date are showing EC seats, so is this an loading error, will EC not be fully rolled out by this date, or is this route excluded for some reason?
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Old May 23, 2012, 11:13 am
  #384  
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I just booked a trip JFK-SJU on the sole daily N/S 752 for that route and selected 20 B&C. Would I be better off selecting 19 D&E which are also showing as EC seats? What are the pros & cons?
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Old May 23, 2012, 11:31 am
  #385  
 
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,082
Originally Posted by dcline414
I was just browsing through some flights and came across a few that do not show EC in July:

July 26 ATL-LAX:
  • DL1455 (777-200)
  • DL1555 (767-300)
  • DL1655 (757-200)
Flights on other routes on this date are showing EC seats, so is this an loading error, will EC not be fully rolled out by this date, or is this route excluded for some reason?
I also saw that some flights to LAX also did not show EC per se. (777 for example). Those seats were showing available as normal preferred seats whereas before today those seats were blocked. I think it's just a glitch of the rollout. At least they are now bookable without calling in an getting them released from a block.
cottonpatch is offline  
Old May 23, 2012, 11:46 am
  #386  
 
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,082
Originally Posted by rwoman
Thanks!
We all owe you, rwoman, a great deal of thanks for starting and tending to this thread. Your tenacity in covering this subject is appreciated by me. It has been a resource that I've turned to consistently since you started it and it's been invaluable. You have kept this thread timely, up to date and relevant during the whole DL transition to EC. Your organization, management, viewpoints (subjective and objective), as well as pictures, took a lot of your time.

Not that this thread is anywhere near the end of it's life cycle, but I have one question: What is going to be your next project that we can all benefit from?

THANKS
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Old May 23, 2012, 11:53 am
  #387  
 
Join Date: Jun 2011
Location: AL
Programs: All of the Above
Posts: 1,374
Originally Posted by cottonpatch
We all owe you, rwoman, a great deal of thanks for starting and tending to this thread. Your tenacity in covering this subject is appreciated by me. It has been a resource that I've turned to consistently since you started it and it's been invaluable. You have kept this thread timely, up to date and relevant during the whole DL transition to EC. Your organization, management, viewpoints (subjective and objective), as well as pictures, took a lot of your time.

Not that this thread is anywhere near the end of it's life cycle, but I have one question: What is going to be your next project that we can all benefit from?

THANKS
+1. Well spoken, and much appreciated rwoman
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Old May 23, 2012, 2:51 pm
  #388  
 
Join Date: Mar 2008
Programs: DL DM, SPG Plat
Posts: 696
Originally Posted by cottonpatch
DL domestic EC is now available. The seat charts I've looked at this morning were all populated with EC Green!!
Yep.

Of course, as expected, DL staff doesn't know about this until after we all do. You'd think that they might send a note to staff or something in the morning when they make changes.

I needed to call to change seats for some rez where me and my son ended up on different PNRs, and the agent didn't know that this had happened, or that EC was official as of June 7th. Got it done for me, though, even though she needed to get a supervisor to help.
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Old May 23, 2012, 2:56 pm
  #389  
 
Join Date: Apr 2002
Location: SWF
Programs: Skymiles Silver, Hilton Gold, Hyatt Platinum
Posts: 492
So as a Silver, I have to pay...no thanks, not worth it and my client won't reimburse for it.

Now I have a trip already booked for 6/30-7/7. I've got 5B (E75) outbound and 10D (M88) return. They are now showing as Economy comfort but my seat assignments are unchanged. Do you think I'll be able to keep those seats for free, or will the system automatically move me?

What happens if I pay the fee but then get upgraded?
rd7242 is offline  
Old May 23, 2012, 3:09 pm
  #390  
 
Join Date: Aug 2011
Location: ATL
Programs: Delta GM, Marriott Platinum, Hertz 5*
Posts: 2,530
Originally Posted by rd7242
Do you think I'll be able to keep those seats for free, or will the system automatically move me?
I don't think we know definitively yet, but I'm guessing you can keep them as long as there isn't an equipment swap or a "glitch" that loses the seat assignments. You won't be able to change to another EC seat, however.

(I base this assumption on the handling of non-status companions, as they are able to have "blue" seats assigned manually by an agent when traveling on a separate PNR from a medallion.)

Originally Posted by rd7242
What happens if I pay the fee but then get upgraded?
When intl EC rolled out, this happened to pax who got an op-up to BE after paying for EC. Since you end up in a better seat than you paid for, DL's stance is that you don't get a refund. I assume it will be the same for FOs with domestic upgrades.
dcline414 is offline  


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