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FAQ: Comfort+ Seating

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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Mar 29, 2017, 4:12 pm
  #2881  
 
Join Date: Feb 2013
Location: Atlanta, GA
Programs: DL PM,
Posts: 226
I appreciate your reply......
Originally Posted by PWMTrav
I'll give you this as a free agent, as this year I decided not to be loyal to any airline: Delta has the best end to end product of the US legacies. I've chosen them more this year as a result.

It is very true that Delta is actively trying to monetize the front of the plane pretty aggressively, but so is every other carrier, even if they're not as up front as Delta about it. Plus, on those occasions where I've sat up front (first or E+), Delta's been better than its competitors, to me anyway.

Delta very much prefers to sell you the exact product you want, and upgrade opportunities are drying up, but as someone who's paid for first ~50% of the time this year, Delta's the only domestic carrier where I'm willing to pay for it. It's worse for elites on every carrier, but that's what airline consolidation has done.
I appreciate your reply. Your logic is what I will have to follow starting next year as I fall to "Gold" Medallion status. I was caught off guard when there were over 50% of Comfort+ seats available for purchase, however, inaccessible to "Medallions" for free upgrades. I'm sure somewhere on Delta.com this is listed as policy but I'd never had a problem getting a complimentary upgrade to a Comfort+ seat for the free drink(s) considering I only get the 3 HOOU coupons.
Last edited by KOTAR1988; Mar 29, 2017 at 4:14 pm Reason: grammatical error(s)
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Old Mar 29, 2017, 4:49 pm
  #2882  
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Originally Posted by KOTAR1988
Called Medallion line and was told the policy changed a year ago, used twitter to the same type of response(although, a bit different).

Help me understand why I should remain "LOYAL" to Delta?
Yes, there is a huge thread

http://www.flyertalk.com/forum/delta...16-2016-a.html

You can read the wiki for the high notes. tl;dr for domestic flights and many international markets C+ is now sold as its own fare and therefore requires "upgrade" availability similar to F.

How far out is your flight? For the most part it seems like DM/PM have been clearing into the required WU inventory immediately after booking; the exceptions where there are empty C+ seats but no "upgrade" have mostly been for people booking close-in.

If you are logged in, you can also do a test booking for the same flight and click on Upgrade Eligibility and see if C+ says "Upgrade Available" vs. "Upgrade Eligible". If it says "Upgrade Available" but you haven't been upgraded, you might check the Requests section of your booking and make sure that you have the box checked to request a C+ upgrade (but if you care about avoiding middle seats etc. check the seat map first)
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Old Mar 29, 2017, 5:14 pm
  #2883  
 
Join Date: Feb 2013
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You Folks are GREAT!
Originally Posted by Zorak
Yes, there is a huge thread

http://www.flyertalk.com/forum/delta...16-2016-a.html

You can read the wiki for the high notes. tl;dr for domestic flights and many international markets C+ is now sold as its own fare and therefore requires "upgrade" availability similar to F.

How far out is your flight? For the most part it seems like DM/PM have been clearing into the required WU inventory immediately after booking; the exceptions where there are empty C+ seats but no "upgrade" have mostly been for people booking close-in.

If you are logged in, you can also do a test booking for the same flight and click on Upgrade Eligibility and see if C+ says "Upgrade Available" vs. "Upgrade Eligible". If it says "Upgrade Available" but you haven't been upgraded, you might check the Requests section of your booking and make sure that you have the box checked to request a C+ upgrade (but if you care about avoiding middle seats etc. check the seat map first)

Zorak,

You folks are GREAT! Thank you. Flight is April 10, 2017. 8 out of 29 Comfort+ seats showing available. Although, I am already ticketed in the Main Cabin, I tried a "dummy" booking to pay the $600+ one way fare understanding that I could cancel within 24 hours for full refund and when I hit "purchase", it wouldn't take because I was already ticketed.

When I tried your method without my name(used another person), it did NOT indicate "upgrade" availability for Comfort+ but there was upgrade availability for First/Business. You TAUGHT me something that I've overlooked for over a year.

Thank You! FlyerTalk rules!!
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Old Mar 29, 2017, 6:16 pm
  #2884  
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You're welcome although to clarify I didn't mean you had to actually purchase another ticket. If you do a flight search, just on that first screen that lists all the flight options, on each itinerary row should be a link that you can click on to see the upgrade eligibility/availability (barring the occasional known bug where a domestic segment is coded as business because it shares a flight number with an international flight and the system therefore incorrectly reports it as not eligible for upgrades)
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Old Mar 29, 2017, 7:21 pm
  #2885  
 
Join Date: Feb 2013
Location: Atlanta, GA
Programs: DL PM,
Posts: 226
Ahhhh......
Originally Posted by Zorak
You're welcome although to clarify I didn't mean you had to actually purchase another ticket. If you do a flight search, just on that first screen that lists all the flight options, on each itinerary row should be a link that you can click on to see the upgrade eligibility/availability (barring the occasional known bug where a domestic segment is coded as business because it shares a flight number with an international flight and the system therefore incorrectly reports it as not eligible for upgrades)
Zorak,

I was on the phone with the Medallion Desk when I actually tried to purchase, not knowing that Delta "restricts" Comfort+ upgrades, but was impressed to see that Delta IT it wouldn't let me book again because I was already booked in the Main Cabin.

I do see what you mean on trying a "dummy" booking and it is clear. I don't see it on the first page when you look for a price but since it shows on that second page, it is good.

I've been off this site for the most part for over a year(been on a couple of times) and I was going to update my other posts that I had started. I have learned from my mistakes but this makes it clear. I'm just "amazed" that the Comfort+(WU) upgrade availability is treated like First Class/Business Class availability.

Thanks again, I won't forget this.

Kotar1988
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Old Mar 31, 2017, 9:16 am
  #2886  
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http://finance.yahoo.com/news/delta-...143500496.html

Still think this on CR2's is a joke :/
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Old Mar 31, 2017, 11:24 am
  #2887  
 
Join Date: May 2011
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Programs: DL PM. 1MM
Posts: 2,045
Originally Posted by Bicostal
10 D/E are the best EC seats - lots of leg room and underseat storage. Never saw any problems in that row regrarding the FC/EC curtain.
Does Delta blocked 10DE on the MD-88? Flight booked months out and EC cabin is empty except 10DE are not available.

When does these normally open up?
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Old Mar 31, 2017, 5:13 pm
  #2888  
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Originally Posted by mridley2
Does Delta blocked 10DE on the MD-88? Flight booked months out and EC cabin is empty except 10DE are not available.

When does these normally open up?
They're blocked for special needs seating, yes.

I'd try calling at T-24 and/or asking the GA:

Originally Posted by Widgets
The two bulkhead seats on narrow bodies that are blocked are for service animals and passengers with fused legs or other disabilities that require a bulkhead. If no one like that is on the flight or requests a seat there, then the gate agent can assign the seats to anyone. The last two rows are blocked for families and people with disabilities who need close access to lavatories. When the last row is completely unoccupied, crews occasionally use that row, too.
You could also try calling and asking now -- I had a phone agent once give me a disclaimer that I could be bumped out of my bulkhead seat for a special needs passenger. I'm not sure that was correct since this was 1A/D on a 763 in D1 and I don't know if that still applies there, but that implies that it's possible for Y bulkhead seats too.
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Old Mar 31, 2017, 8:17 pm
  #2889  
 
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Originally Posted by AANYC1981
http://finance.yahoo.com/news/delta-...143500496.html

Still think this on CR2's is a joke :/
No FC on those, correct? So maybe first few rows become C+?
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Old Mar 31, 2017, 8:37 pm
  #2890  
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Originally Posted by dinanm3atl
No FC on those, correct? So maybe first few rows become C+?
Just "first row", singular

http://www.flyertalk.com/forum/delta...-c-crj200.html
Last edited by Zorak; Mar 31, 2017 at 8:43 pm
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Old Mar 31, 2017, 8:41 pm
  #2891  
 
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They can't fit C+ on those aircraft unless they reconfigure them with slimline seats. I'm willing to bet that they're simply going to make the first row C+ just like all of the other airlines. Since these flights are short anyway, there really isn't any change in service from what they were doing before besides the free alcohol.
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Old Mar 31, 2017, 8:43 pm
  #2892  
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Originally Posted by diburning
They can't fit C+ on those aircraft unless they reconfigure them with slimline seats. I'm willing to bet that they're simply going to make the first row C+ just like all of the other airlines. Since these flights are short anyway, there really isn't any change in service from what they were doing before besides the free alcohol.
That's exactly what they did, as covered in the other thread it's just a change of headrest cover and a dedicated overhead bin, no extra legroom.
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Old Apr 6, 2017, 8:59 am
  #2893  
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My search skills are failing me today. On the 75D with that mini-C+ cabin in front of the 2L door, is there a hard bulkhead between C+ and FC?
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Old Apr 6, 2017, 6:51 pm
  #2894  
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Originally Posted by gooselee
My search skills are failing me today. On the 75D with that mini-C+ cabin in front of the 2L door, is there a hard bulkhead between C+ and FC?
Nope, just the thin divider at the top.
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Old Apr 8, 2017, 6:13 am
  #2895  
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Originally Posted by Zorak
Nope, just the thin divider at the top.
Excellent. Thanks!
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