Old Apr 1, 2024, 8:53 am
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Information kindly collated by SleepySynapse

Group 0 called before Group 1? (To post 1221)

AGP - mixed
No: 31st March (1059)
Yes: 2nd April (1166)

ALC - no
No: 1st April (1096)

AMS - mostly yes
Yes: 28th March (1038), 1st April (1106), 2nd April (1139)
No: 28th March (996)

ARN - yes
Yes: 27th March (923), 3rd April (1168)

ATH
No: 2nd April (1178)
Yes: 28th Nov (633)

ATL - yes
Yes: 28th March (1141)

BCN - yes
Yes: 29th Oct

BHD - no
No: 30th March (1044), 31st March (1082), 2nd April (1152)

BOM - no
No: 6th April (1216)

BOS - yes
Yes: 1st April (1084)

BRU - mixed
No: 1st April (1083)
Yes: 10th April (1312)

BSL - no
No: 30th March
No: 10 Nov


BUD - mixed
Yes: 30th March (1043)
No: 30th March (1050)

CDG - mixed
No: 26th March (887), 2nd April (1175)
Yes: 28th March (987)

CUN - yes
Yes: 27th March (1030)

DOH - yes
No: 3rd April (1164)
Yes: 16th May (1882), 23rd May, 31st May (2040)

DUB - yes
Yes: 26th March (908), 27th March (951), 27th March (964), 29th March (1028), early April (1213), 15 May (1894)

EDI - yes
Yes: 26th March (919),27th March (912), 4th April (1185)

EFL - yes
Yes : 7th Sept

FNC - no
No: 31st March (1134)

FRA - no
No: 8th January (3260)

GLA - yes
Yes: 26th March (895), 28th March (1035), 2nd April (1122), 2nd April (1139)

GOT - mixed
Yes: 28th March (975)
No: 1st April (1136)

GVA - yes
Yes: 28th March, 31st March (1137), 2nd April (1135)

HAM - Yes
Yes: 15th Jan

HKG - yes
Yes: 2nd April (1163)

INN - no at bus gates
No: 28th March *bus gate* (968)

IST - no
No: 5th April (1197)

JER - mixed
No: (1039)
Yes: 3rd April (1174)
No (X2) Sep 24 (2815)

JFK - yes
Yes: 31st March (1087)
Yes: 24th June (2260)

LAS - yes
Yes: 22nd April (1495)

LCY - yes
Yes: 27th March (916), 27th March (970), 2nd April (1171) 26th April

LGW - mostly yes
Yes: 26th March (905), 27th March (917), 28th March (965), 28th March (989), 28th March (1016), 28th March (1106), 31st March (1052), late March (1132)
No: 28th March (1166), 29th March (1010), 30th March (1042), early April (1182)

LHR - mostly yes
Yes: 26th March (883), 26th March (884), 27th March (913), 27th March (942),27th March (960), 28th March (1027), 29th March (1030), 29th March (1031), 30th March *bus gate* (1040),31st March (1074), 31st March (1082), 31st March (1082), 31st March *T3* (1136), 1st April (1107), 2nd April *T3* (1126), 2nd April *bus* (1139), 2nd April (1175), 4th April *T3* (1186), 4th April (1191), early April (1192), early April *T3* (1210), 4th April *bus* (1212), 6th April (1211), 6th April (1219), 8th April 2024 (1312), 18 May (1894), 22 Oct2024 (269)
No: 26th March (857), 26th March (861), 26th March (873), 26th March (895), 26th March (904), 27th March (959), 28th March *bus gate* (990), 29th March *T3* (1026), 30th March (1044), 30th March (1044), 31st March (1061), 1st April (1088), early April (1192), 12th April *T3* (1334), 24 April JFK,

LPA - no
No: 3rd April (1183)
No: 12th May 25 (3722)

MAD - no
No: 1st April (1086)

MAN - yes
Yes: 27th March (937), 27th March (952), 29th March (1032), 11th April (1315)

MLA - no
No: 29th March (1036)

MLE - no
No: 28th March *bus* (1170)

MUC - mixed
No: 26th March (892)
Yes: 17 April (949
)
Yes: 22 Oct 2024 (949)


NAS - yes
Yes: 06 May 2025 (252)

NBO - yes
Yes - 26 June 2025 (64)

NCE - mixed
No: 24 April
Yes: 30th April

NCL - not really, but generally straight on board
Not really: 1st April (1088), early April (1192)
No, when waiting in gate area: 3rd April (1211)
No 8 Dec 2024 (Groups 0, 1, 2 and 3 taken together)


ORD - yes
Yes: 28th March (999), 28th March (1000)

OSL - yes
Yes: 3rd April (1160)

OTP - no
No: early April (1167)
No: 14th Sept (2779)


POS - no
No: 2nd April (1184)

PRG - yes
Yes: 5th April (1198)

PSA - yes
Yes: 15th April

RTM - no
No: 5th April (1201)

RUH - yes
Yes: 27th March (939)

SOF - no
No: 14th April (1359)

SCL - yes
Yes: 4th Apil (1187)

SIN - mixed
No: 31st March (1073)
Yes: 6th April (1221)

SYD - mixed
No: 31st March (1049)
Yes: 7th April (1217)

TIA - NO
Note - As TIA is an "offline" airport, you don't get any group numbers displayed on your BP. Besides, its a short walk to the aircraft.

TFS - no
No: early April (1182)

TRN - no
No: July 2025 & Aug 2025 (x2)

VIE - no
No: 6th April (1200)

ZRH - mixed
Yes: 26th March (958),31st March (1060), 1st April (1105)
No: 26th March (963), 5th April (1211)




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Group 0 boarding for GGL

Old Oct 31, 2025 | 5:44 am
  #4306  
 
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Originally Posted by Beansprout
I wish they would do away with G0 now. It causes daft confusion and awkward standing around with those who genuinely need to board first for mobility reasons. It is however occasionally nice when there's a "I'm first class, will I be boarding first? Why are there children ahead of me? I'm first class, don't you know!" that one can be escorted past, but this aside, the entire thing is an unpredictable charade. Yes I'm in a grump today.
Generally, Group 0 privileges are very limited compared to those offered by competitors to customers of a similar tier.

For example, Lufthansa Group's HON Circle stops other customers from boarding once they reach the gate. Us? I've had staff do something similar for me fewer than five times in hundreds of flights.

Furthermore, just because Group 0 passengers enter the pre-boarding queue doesn't mean they board before customers who require assistance.

I don't understand why you're so negative about Group 0... It's not free, you know...
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Old Oct 31, 2025 | 6:06 am
  #4307  
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Originally Posted by pierre8209
Generally, Group 0 privileges are very limited compared to those offered by competitors to customers of a similar tier.
Exactly. And it can't even be done right a lot of the time. So it should be renamed to something clearer and enforced, or done away with.

Furthermore, just because Group 0 passengers enter the pre-boarding queue doesn't mean they board before customers who require assistance.
The queue should instead be split instead in terms of how well people understand the world past their own nose. Any entitled business/first class passengers who repeatedly ask staff if they can board first, why X is ahead of them - should be demoted to the 7th circle of hell, or group 99, whichever comes first. On a recent flight I could only cringe and apologise to the staff on another pax's behalf. I don't want drama. Just setup signs, enforce it (we all know us Brits really love being told to queue properly anyway), then we can close this thread and move on with our lives. The G0 area at DXB is a great improvement, but anyone entering it who shouldn't be there or unnecessarily disturbing pre-boarding: instant demotion to G99.

In short yes I do like an easy boarding experience, but I don't want a front-row seat to awkwardly standing around or having the same arguments with entitled passengers who don't expect a group higher than their precious 1. We're not all computer scientists who know that lists really do start at 0!
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Old Oct 31, 2025 | 8:56 am
  #4308  
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Originally Posted by KARFA
it is one of the most valuable benefits i feel ba has given in the last few years.

for context, although it appears otherwise when reading this thread, i imagine most flights have zero group 0s, and it is unusual to have more than 2/3 at most for flights where they are present. i can't imagine they are really getting in the way of anybody.
I agree; that and the space release are the only GGL benefits that are worth having and I fly a lot so Group 0 is a real benefit for me.
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Old Oct 31, 2025 | 8:59 am
  #4309  
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Originally Posted by Beansprout
I wish they would do away with G0 now. It causes daft confusion and awkward standing around with those who genuinely need to board first for mobility reasons. It is however occasionally nice when there's a "I'm first class, will I be boarding first? Why are there children ahead of me? I'm first class, don't you know!" that one can be escorted past, but this aside, the entire thing is an unpredictable charade. Yes I'm in a grump today.
Just wondered; do you have Group 0 status? If so, you can always just not take advantage of the benefit of priority boarding if you're that opposed to it.
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Old Oct 31, 2025 | 9:37 am
  #4310  
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Fail LHR->DUS. Called group 0, then 1, then 2 into holding pen which was way too small to hold everybody. Then a mad scrum when all 3 groups tried to board at the same time.
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Old Nov 2, 2025 | 10:50 am
  #4311  
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LHR-CPT fail tonight. Fail 1: Group zero called but tensa-barrier still blocking entry. By the time staff moseyed over to open the barrier, group 1 had already been called. Fail 2: All passengers incl group 1 allowed to scan boarding passes and enter pre-boarding scrum area.
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Old Nov 3, 2025 | 7:20 am
  #4312  
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MUC - LHR on Friday - G0 not called, just "status passengers and those needed extra time".

However got a gate upgrade (and empty CE row) so easy to forgive...
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Old Nov 3, 2025 | 7:47 am
  #4313  
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Originally Posted by fuchsiaplumber
LHR-CPT fail tonight. Fail 1: Group zero called but tensa-barrier still blocking entry. By the time staff moseyed over to open the barrier, group 1 had already been called. Fail 2: All passengers incl group 1 allowed to scan boarding passes and enter pre-boarding scrum area.
Interesting and yes I have had this before.
To be honest I usually go to the desk when I am there and mention that I am group 0 and ask the team how they would like to handle things (so sort of giving them the impression they are in charge when of course its really asking when are you going to board me). Most times they will just say come through and then you are in the holding area.
Now at T5 the issue is when they then invite through all the Group 1 passengers as well. The best teams remember who the Group 0 or 0's are and then come and find you and ask you to board and then take you to the escalator when they switch it on and open up the Tensa barrier. That way you get on first. That is really how it should be (and from what I can see at A gates it is how the Prem's are also managed).
As to the endless debate about are we pre or post those needing extra time to board it is a tricky one. My gut feeling is there are only usually 1-2 Group 0's on a flight (if any) and all of us by definition are used to airports and are pretty nifty at getting around so we can be out of the way in 10 seconds (even in Short Haul). Those who really do struggle with boarding and need time there must be nothing worse than the feeling of people behind who you will percieve are all huffing and puffing (even though we all understand and of course aren't!!) whilst you try your best to battle with your challenges boarding (no one wants to be slow to board) - however if there is no-one behind then you don't have that pressure etc etc. For this to work though we would need to know this is the rule or not as the case may be. I don't mind either way but a bit of consistency would be nice........
Having said that I did get a right scolding once for walking down to the the jetty when I was told off with "I was waiting to let this lady to pass - are you really so rude......" to which rather than say anything I just let them pass - seemed way easier to just get egg on my face than try to explain the whole thing.........
FD.
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Old Nov 4, 2025 | 3:54 am
  #4314  
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Smile

Originally Posted by fuchsiaplumber
LHR-CPT fail tonight. Fail 1: Group zero called but tensa-barrier still blocking entry. By the time staff moseyed over to open the barrier, group 1 had already been called. Fail 2: All passengers incl group 1 allowed to scan boarding passes and enter pre-boarding scrum area.

LHR-ORD Departing the B gates. I had exactly the same thing happen a couple of weeks back before boarding BA299. There were around 30 folk waiting at the top of the stairs/escalator by the time boarding was allowed.
in contrast MAN-LHR earlier that day was perfect (from a Group zero point of view)
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Old Nov 6, 2025 | 7:47 am
  #4315  
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ZRH to LHR was a Pre Boards, Group 0 and Group 1 all at once today, further confused by the screen just saying Pre Boards and G1.
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Old Nov 6, 2025 | 7:51 am
  #4316  
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Arrived at A21 for LHR-NCL flight this morning and, as I walked up towards the gate I noticed the monitors had announced "Boarding Group 0-1" which I thought was a bit odd since it was 45 minutes before the scheduled departure time. I spoke with the team at the gate and was pre-boarded and sent straight down to the aircraft, so I'm putting that down as a pass.



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Old Nov 6, 2025 | 2:23 pm
  #4317  
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Originally Posted by Flying Doctor
Interesting and yes I have had this before.
To be honest I usually go to the desk when I am there and mention that I am group 0 and ask the team how they would like to handle things (so sort of giving them the impression they are in charge when of course its really asking when are you going to board me). Most times they will just say come through and then you are in the holding area.
Now at T5 the issue is when they then invite through all the Group 1 passengers as well. The best teams remember who the Group 0 or 0's are and then come and find you and ask you to board and then take you to the escalator when they switch it on and open up the Tensa barrier. That way you get on first. That is really how it should be (and from what I can see at A gates it is how the Prem's are also managed).
As to the endless debate about are we pre or post those needing extra time to board it is a tricky one. My gut feeling is there are only usually 1-2 Group 0's on a flight (if any) and all of us by definition are used to airports and are pretty nifty at getting around so we can be out of the way in 10 seconds (even in Short Haul). Those who really do struggle with boarding and need time there must be nothing worse than the feeling of people behind who you will percieve are all huffing and puffing (even though we all understand and of course aren't!!) whilst you try your best to battle with your challenges boarding (no one wants to be slow to board) - however if there is no-one behind then you don't have that pressure etc etc. For this to work though we would need to know this is the rule or not as the case may be. I don't mind either way but a bit of consistency would be nice........
Having said that I did get a right scolding once for walking down to the the jetty when I was told off with "I was waiting to let this lady to pass - are you really so rude......" to which rather than say anything I just let them pass - seemed way easier to just get egg on my face than try to explain the whole thing.........
FD.
I honestly get little utility from G0 other than enjoying the furious stares of G1 gate lice boring into my behind as I sashay past them. To misquote the old Mastercard ad, being away from my family several weeks a year, 40k; the jealousy of strangers, priceless. I am fully aware this makes me a bad person.
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Old Nov 6, 2025 | 4:01 pm
  #4318  
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DXB G0 fail

Not helped by the lounge dragon saying she will call the GGLs (all two of us) for pre-boarding only to do it so late that by the time we got to the gate the scrum was already 75 deep. Gate agents couldnt give a monkeys about any priority boarding whatsoever either, classic indifferent service from some the Dnata staff there.

I think they need to rethink how they service G0 at some of the outstations like DXB.
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Old Nov 6, 2025 | 4:38 pm
  #4319  
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Originally Posted by Foofighter69
DXB G0 fail

Not helped by the lounge dragon saying she will call the GGLs (all two of us) for pre-boarding only to do it so late that by the time we got to the gate the scrum was already 75 deep. Gate agents couldn’t give a monkeys about any priority boarding whatsoever either, classic indifferent service from some the Dnata staff there.

I think they need to rethink how they service G0 at some of the outstations like DXB.
I don’t mean this to be rude (sorry if it comes across that way after finishing a bottle of 2009 DP Rose on EK4), but if GGLs continue to book BA on this route regardless of what quality of service BA provides when there are clearly other options, I don’t know why BA is going to decide to unnecessarily improve the passenger experience. All these GGLs who complain about the BA passenger experience to Dubai then always book BA anyway are exactly why BA has no interest in making the experience any better.
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Old Nov 7, 2025 | 2:38 am
  #4320  
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BA206, MIA-LHR 27th Oct. Success, well sort of.
Seat was upper deck, so waited near the G1 entrance for upstairs, MIA is that area downstairs where the entrances are either side of the escalator down from the floor above. The tensa barriers had been closed in a way that formed an entrance chute already full, Theyd called families and those needing extra time, and their associated entourages. Announced they were about to call G1, so a large herd rushed the entrance, when rather quietly the person about to open the barrier asked if there were any G0. When I said yes she opened a side barrier for me, and to the great delight of those waiting I was able to jump the queue, well apart from the 30 or so pre-boarders.
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