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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Mar 14, 2019, 6:47 am
  #3106  
 
Join Date: Nov 2018
Posts: 9
Delta 757 Comfort+ Seat Choice Help?

We are flying DTW to SEA Comfort+ on a 757-300. I have the choice of Row 15 B+C or Row 14 D+E

On the return SEA to DTW Comfort+ on a 757. Are 18 D+E a good choice?

Thank you in advance.
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Old Mar 19, 2019, 12:30 pm
  #3107  
nrr
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Originally Posted by vincentharris
So I noticed for a sub 2 hour flight about 2 months out from now when booking the cost was $180 EACH WAY to "upgrade" to Comfort +

Does DL really think a few "free" drinks, a snack basket, and a few inches of leg room is really worth that or are they just inflating the price?

If I was not getting the "upgrade" for free shortly after booking i certainly would not pay for it, but I am wondering on any given flight who is really paying that much extra to sit up there? (excluding PM's and DM's who get it for free after booking and FO and GM who get the upgrade near departure time) Has DL really found the ultimate marketing gimmick? Do people who dont fly often think its something more special? If you have no status on DL is the early boarding a big deal?
I paid extra for C+, I was doing a PLAT challenge and those extra $ pushed me over the MQD number needed to complete the challenge^, so now I'm PLAT until 1/20.
DL should be more upfront that DM and PM can upgrade from Main to C+ only after booking--why not while booking.
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Old Mar 20, 2019, 12:13 am
  #3108  
nrr
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upgrading from main to comfort+ ques

I had been flying AA and just completed a PLAT challenge and am new to various perks on DL.
I set up an itn on www.delta.com in MAIN CABIN and after completing the booking I was able to then choose a seat (for FREE) in C+. It would be much less circuitous to let me choose the C+ seat at the start--why the two step process?
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Old Mar 20, 2019, 12:58 am
  #3109  
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Originally Posted by nrr
I had been flying AA and just completed a PLAT challenge and am new to various perks on DL.
I set up an itn on www.delta.com in MAIN CABIN and after completing the booking I was able to then choose a seat (for FREE) in C+. It would be much less circuitous to let me choose the C+ seat at the start--why the two step process?
Because DL wants to manage C+ "upgrades" similar to how they do F upgrades, and so they're based on inventory, and while it's true that if you book far enough in advance, then practically speaking you will likely get the instantaneous post-booking C+ seat, for those booking closer in it's not guaranteed (just ask ethernal )

Which is a circuitous way of saying, there's no great reason they couldn't do it the way you suggest in cases where the inventory will be immediately available, but it would mean extra programming which is probably the actual reason
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Old Apr 12, 2019, 12:29 pm
  #3110  
 
Join Date: Jun 2014
Posts: 42
Appreciate in advance any thoughts. I've got a flight next week on a 76Zv2. If my biggest concern is cabin noise, will I find an appreciable difference between 16A and 15E or 13F?
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Old May 26, 2019, 6:25 pm
  #3111  
formerly smoaky
 
Join Date: Jan 2018
Posts: 301
Looking for some expert opinions. Best window seat left in this (75s, I believe) 757 set up? I am thinking 20A so view isn't blocked by the wing. This is a daytime flight. I gather there are some nice seats to be had in row 19 but not by the window, for various reasons (as I understand A has a misaligned window and F, while it has a lot of legroom on the left side, has an obstruction on the fuselage side, correct me if I am wrong here). 20A seems like the obvious choice, but wanted to ask. Thanks.

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Old May 28, 2019, 11:46 am
  #3112  
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Originally Posted by smoaky
Looking for some expert opinions. Best window seat left in this (75s, I believe) 757 set up? I am thinking 20A so view isn't blocked by the wing. This is a daytime flight. I gather there are some nice seats to be had in row 19 but not by the window, for various reasons (as I understand A has a misaligned window and F, while it has a lot of legroom on the left side, has an obstruction on the fuselage side, correct me if I am wrong here). 20A seems like the obvious choice, but wanted to ask. Thanks.

20A is just a normal C+ window seat. If that's what you're looking for, go for it.

I don't mind 19F, though the slide does mean you have to stretch your legs at an angle a bit. Also no underseat storage. However, IIRC there is enough room between the exit slide and 19E that you can get up without making the rest of your row stand up.

However, I always prefer aisles and generally don't need underseat storage, so my preferences/tolerances are almost certainly different from yours. But FWIW, if I'm ever in this config and no aisles are available, I'm generally going to take one of these if available (in this order): 18E, 19F, 19A.

Last edited by gooselee; May 28, 2019 at 1:33 pm Reason: numbers confuse me
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Old May 28, 2019, 12:09 pm
  #3113  
 
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Originally Posted by gooselee
But FWIW, if I'm ever in this config and no aisles are available, I'm generally going to take one of these if available (in this order): 19E, 20F, 19A.
19E? Typo? Do you really prefer 19E over 19F?
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Old May 28, 2019, 1:33 pm
  #3114  
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Originally Posted by mnbp
19E? Typo? Do you really prefer 19E over 19F?
Sorry - back those first couple numbers up by one! I got my rows confused. Correcting my post to state 18E, 19F, 19A.

Good catch!
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Old May 28, 2019, 5:51 pm
  #3115  
 
Join Date: May 2019
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Posts: 4
How is comfort plus assigned?

Hi all,

First time poster. Have been toggling between gold and platinum on Delta, but lately I have noticed that I never have access to comfort+- I used to be able to either reserve the seat immediately after booking the flight or 72 hours before (depending on status). No I cannot do anything, talked to DL today, and they claimed that it is an upgrade that gets cleared at some time before departure, but that nothing has changed. I am confused---did something change or have I simply been lucky before??

Last edited by 1Swede; May 28, 2019 at 5:51 pm Reason: spelling
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Old May 28, 2019, 6:33 pm
  #3116  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,440
Originally Posted by 1Swede
Hi all,

First time poster. Have been toggling between gold and platinum on Delta, but lately I have noticed that I never have access to comfort+- I used to be able to either reserve the seat immediately after booking the flight or 72 hours before (depending on status). No I cannot do anything, talked to DL today, and they claimed that it is an upgrade that gets cleared at some time before departure, but that nothing has changed. I am confused---did something change or have I simply been lucky before??
What status on DL do you have today?
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Old May 28, 2019, 6:38 pm
  #3117  
 
Join Date: May 2019
Programs: Delta
Posts: 4
Originally Posted by mnbp
What status on DL do you have today?
Currently gold
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Old May 28, 2019, 7:37 pm
  #3118  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,440
Originally Posted by 1Swede
Hi all,

First time poster. Have been toggling between gold and platinum on Delta, but lately I have noticed that I never have access to comfort+- I used to be able to either reserve the seat immediately after booking the flight or 72 hours before (depending on status). No I cannot do anything, talked to DL today, and they claimed that it is an upgrade that gets cleared at some time before departure, but that nothing has changed. I am confused---did something change or have I simply been lucky before??
Originally Posted by mnbp
What status on DL do you have today?
Originally Posted by 1Swede
Currently gold
From https://www.delta.com/content/www/en...status.html/#b

As a Gold Medallion Member, you and a companion are eligible for Unlimited Complimentary Upgrades to First Class and Delta Comfort+®, beginning 72 hours (3 days) prior to departure and to the domestic Delta One® experience on the day of departure.
...
(2)Basic Economy (E) fares are not eligible for: paid or complimentary upgrades; paid, complimentary or discounted Delta Comfort+, paid or complimentary Preferred Seats; and are not eligible to make same-day confirmed or same-day standby travel changes, regardless of Medallion or other elite status.
Exactly what is the route are you looking for C+? Do any of the exceptions in footnote (2) apply?
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Old May 28, 2019, 7:53 pm
  #3119  
 
Join Date: May 2019
Programs: Delta
Posts: 4
Originally Posted by mnbp



Exactly what is the route are you looking for C+? Do any of the exceptions in footnote (2) apply?
Have an upcoming flight from DTW-PHX in a few days, and I always book main for this very reason. Spoke to Delta today and they said "nothing has changed" and that they always assign C+ as an upgrade, and that one cannot select the seats. However, I am 100% certain that I have done this in the past.
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Old May 28, 2019, 8:17 pm
  #3120  
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
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Originally Posted by 1Swede
Have an upcoming flight from DTW-PHX in a few days, and I always book main for this very reason. Spoke to Delta today and they said "nothing has changed" and that they always assign C+ as an upgrade, and that one cannot select the seats. However, I am 100% certain that I have done this in the past.
There was a major change in 2016:

Delta Comfort for flights on/after May 16, 2016

Before the change, you could select any C+ seat that was available provided you were within the appropriate window for your Medallion level (which was any time after (and possibly during? I forget) booking for PM/DM, and 3 days out for GM).

After the change, while the date windows have not changed, it is no longer enough for there simply to be an unoccupied seat in C+, those seats are now inventory-managed similar to F upgrades.

If you book reasonably far in advance, there is functionally no difference between the "before" and "after" for PM/DM. However if you are booking mostly close-in on very popular routes then your experience will be different and worse off "after".

The other thing I would mention is to make sure that you have the relevant box checked to request an upgrade to C+ (there's a place to request it for all future bookings in your Flight Preferences, as well as on each individual reservation)
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