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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Feb 17, 2013, 5:18 pm
  #1246  
 
Join Date: Jan 2011
Location: YYZ
Posts: 765
JFL-TLV
My review of my economy comfort experience
JFK-TLV Flight 268
747-400

Cost: $120(each way)
2 weeks prior to flight, EC seats just started to fill up. By flight time, they were almost all gone.

Early Boarding : I can't comment on early boarding at JFK as I was very late getting to the flight in general. But when I finally did board the plane, there was plenty of overhead bin space in EC. Usually flights to and from TLV, its a battle royale, but I was pleasantly surprised just how much space there was in the overhead bins.
I didnt fly EC on the way back from TLV but I can say that the ground crew at TLV really struggled with early boarding. At first they announced that they were boarding (all passengers) and then there was a mad rush for the lines. Then they said only those is biz class and EC were allowed to board first..by then it was already chaotic.

Complimentary beer, wine, and spirits : Complimentary beer and wine is offered to all passengers on int. flights. So the only benefit is the spirits.

"Up to 50% more recline" : hmmm maybe more like 20%. Dont get me wrong, there is more recline, but its limited, as the person behind you still needs to see their screen.

Legroom: I had the pleasure of sitting next to an elderly couple, and I asked them how they like their EC seats. They didnt know what I was talking about. I explained to them that they are sitting in special seats that have more leg room. Their response?
"THIS is more leg room?"
They didnt even know that they had been upgraded. And I think I share their reaction.
I'm not that tall but I really need to stretch out my legs during flights. So I thought this EC product would do the trick. Unless your 6"2, I dont think the extra space is that noticeable. It is there, but very little.

The disaster on part of Delta and which makes these seats on this flight problematic is the aisle seats on the right hand side of the plane and the left hand side of the plane..(all "C" "H" from rows 23-31).

And that is that leg of the seat in front of each aisle seat protrudes into your leg space. Its cuts into your space where your legs rest, and widens the leg spacing in the middle seat. Take a look at where the leg is in front of my seat.



Its so poorly placed, I just have no idea what Delta was thinking. Its very restricted in terms of leg room/spacing. This issue does not happen for A,B,J, and K seats where the legs are aligned to the armrest. I cannot comment on D,E,F,G seats.


Row 24, seats D,E,F,G are great seats (D and G might be annoying due to traffic). Amazing leg space. Not so good pic below.






I would avoid all of 22-23. Between the noise from galley, constant washroom traffic, and the light from the galley (at night time) its not that great. That being said, if you plan on staying awake and you have ear plugs or will watch something all throughout your flight, the leg space in 22 is good. Picture is show below of 22-HJK





First to de-board: Well not really first, but it was nice to avoid the long line to get off the plane. This was a benefit.

IFE: I found the inflight entertainment to be great. Free HBO shows/movies in EC.

Integrated USB-power: was slowish at first,but kicked in after abit and charged up my iphone, which was great. Not the most covient of locations (near the screen) but still I was happy with it.

Inflight Power:- Im pretty sure I had a socket near my seat (see the green light above in pic 1) but I didnt use it.

Overall- for $120 each way- I didnt find much value in EC.

The extra space was minutely there, and the seat leg in my space really interfered with the comfort factor. Even without that seat leg, the spacing was too small. Early boarding..eh, im not sure what its provides, but quick de-boarding was great. I think Delta could improve on offering better service or better meals for EC seeing how wine and beer dont really add any value to EC.

That being said, I did see some pax who due to their weight and height, need just some leg space to make the flight somewhat better experience than regular economy. If early boarding and a little leg space helps them out, then its great that EC exists to make things that much smoother.
Last edited by simba8; Feb 18, 2013 at 7:32 am Reason: correction
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Old Feb 17, 2013, 8:55 pm
  #1247  
 
Join Date: Dec 2012
Location: ATL
Posts: 177
Originally Posted by simba8

Complimentary beer, wine, and spirits : This is offered to all passengers on int. flights. So no specific benefit to EC.
I'm pretty sure only EC pax get complimentary spirits. I usually kill enough woodfords on long-hauls to make the EC$ worth it...
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Old Feb 18, 2013, 1:47 am
  #1248  
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Location: LHR
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Originally Posted by mapotofu
I'm pretty sure only EC pax get complimentary spirits. I usually kill enough woodfords on long-hauls to make the EC$ worth it...
This is correct.
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Old Feb 18, 2013, 7:33 am
  #1249  
 
Join Date: Jan 2011
Location: YYZ
Posts: 765
Originally Posted by mapotofu
I'm pretty sure only EC pax get complimentary spirits.
correction made, thanks.
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Old Feb 18, 2013, 8:04 am
  #1250  
 
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,512
Originally Posted by menton1
That's good, but my experience on several recent domestic flights on A320 and 757 nobody checked anything. And a couple of times I thought that the "perpetrator" made it obvious that they were in a seat that they didn't pay for. (Late boarding, looking around, deciding which seat to sit in)
I've never seen FA's do a domestic EC audit.

I've never seen a Medallion 'upgraded' to an EC seat after boarding began.

No standby list exists, as far as I know. GM/PM/DM pax probably deserve one.
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Old Feb 23, 2013, 8:30 am
  #1251  
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Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
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Transcontinental 752 Sfo-JFK, 22C EC or 19F?
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Old Feb 23, 2013, 9:16 am
  #1252  
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Originally Posted by mnredfox
Transcontinental 752 Sfo-JFK, 22C EC or 19F?
I've posted pics. They're linked from post #1.
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Old Feb 23, 2013, 11:26 am
  #1253  
 
Join Date: May 2009
Location: TPA Bay area
Posts: 485
Need help IST-JFK flight 73
Can't figure out which EC seats to select on this 11+ hour flight on 5/20.

Right now I have 38 A, B.


EC shows available at 17-18-19 seats CDE (center)--and what is in front of 17 ABCDE but not FG? Rows 19 and 20 limited recline seats at exit rows; and 21 exit row, not showing limited recline. There is a big empty blob in the center row that appears to be a lav but there is no icon there on the DL seat map. But on Seat Guru shows the blob as a lav, if this is a 767-300ER 76U v3.

Can anyone suggest the 2 best ECs based upon what is showing available? .
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Old Feb 23, 2013, 1:28 pm
  #1254  
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Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
Originally Posted by elizadoo
Can't figure out which EC seats to select on this 11+ hour flight on 5/20.

Right now I have 38 A, B.


EC shows available at 17-18-19 seats CDE (center)--and what is in front of 17 ABCDE but not FG? Rows 19 and 20 limited recline seats at exit rows; and 21 exit row, not showing limited recline. There is a big empty blob in the center row that appears to be a lav but there is no icon there on the DL seat map. But on Seat Guru shows the blob as a lav, if this is a 767-300ER 76U v3.

Can anyone suggest the 2 best ECs based upon what is showing available? .
See post #1, I've posted many pics of these seats. It is a lav where you mention a blob.

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Old Feb 23, 2013, 8:44 pm
  #1255  
 
Join Date: May 2009
Location: TPA Bay area
Posts: 485
Originally Posted by rwoman
See post #1, I've posted many pics of these seats. It is a lav where you mention a blob.


I've looked over post #1 and (about a gazillion others) and what I see in this photo--4th one down on page-- http://www.flyertalk.com/forum/delta...76g-763-a.html is being described as a 76G, yet SeatGuru's depiction of a 76G doesn't agree with the 76G in the photo. To me it looks like the 76U v (3). That's why I am confused.
Last edited by elizadoo; Feb 23, 2013 at 8:56 pm
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Old Feb 25, 2013, 6:44 pm
  #1256  
 
Join Date: Jul 2007
Posts: 130
I thought this would have been asked before but 1) I can't find it browsing through all the posts and 2) have been unable to find it using search function. Apologies if it's obvious.

What happens when my elite status changes from GM to FO at the end of this month and I'm booked in EC seats after Mar 1st?

Thanks!
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Old Feb 26, 2013, 12:18 am
  #1257  
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Originally Posted by FogCityTraveler
I thought this would have been asked before but 1) I can't find it browsing through all the posts and 2) have been unable to find it using search function. Apologies if it's obvious.

What happens when my elite status changes from GM to FO at the end of this month and I'm booked in EC seats after Mar 1st?

Thanks!
Your seats should hold, unless there is an a/c change.

Related discussion is at the bottom of post #1.
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Old Feb 26, 2013, 9:25 am
  #1258  
 
Join Date: Jul 2007
Posts: 130
Originally Posted by rwoman
Related discussion is at the bottom of post #1.
LOL. Yes, I see it now! Thanks.
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Old Feb 28, 2013, 11:06 am
  #1259  
 
Join Date: Oct 2012
Location: PHX
Programs: National - Exec, IHG - Plat, Marriott - Plat, Delta - Gold, AA - Plat
Posts: 94
EC 19F on 757-200 (75U version)
Hi all,

Any feedback on EC seat 19F (right side window bulkhead EC) on a 75U? It looked to be one of two left, which left me feeling suspicious.

I haven't flown on this version since the EC retrofit...so I'm referring to my FT consultants. It's a 2.5 hour flight, so it's worth the question to avoid a slide protrusion!
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Old Feb 28, 2013, 11:15 am
  #1260  
 
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,512
Greetings y'all,

I've flown TPAC 777's in EC several times and found the seats hard on my back. Can't really isolate the design issue.

Seems now I have a 763 option to Asia.

Are EC seats any different?
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