Dec 3, 2016, 9:22 am
Last edit by: WineCountryUA
Access to Polaris lounges (source):
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
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International T5 ORD partner *G lounges
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
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Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
EWR Polaris lounge -- Reviews, Experiences, Q&A, ...
IAD Polaris lounge -- Reviews, Experiences, Q&A, ...
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...
United Polaris-New Business Class seats & inflight service and new Polaris Lounges (wiki) (thread)}
Consolidated "Polaris Lounge Access Questions" Thread
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Jul 8, 2017, 5:52 pm
#466
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,393
I really don't know the answer to this.
I received an email today saying that since my trip takes me to ORD, that I can visit and enjoy the Polaris Lounge.
Here is my situation: I normally terminate at ORD for all my international flights and go straight home. On this trip, I am on SYD-SFO-ORD, so I terminate in Chicago. Since I will have already gone through customs and immigration in SFO and land in the domestic terminal at ORD, I could conveniently go to the Polaris Lounge.
I know that if I had another connection after ORD that it would be allowed.
Does anyone know if this is "legal" or will I be told to pound sand and go away?
I received an email today saying that since my trip takes me to ORD, that I can visit and enjoy the Polaris Lounge.
Here is my situation: I normally terminate at ORD for all my international flights and go straight home. On this trip, I am on SYD-SFO-ORD, so I terminate in Chicago. Since I will have already gone through customs and immigration in SFO and land in the domestic terminal at ORD, I could conveniently go to the Polaris Lounge.
I know that if I had another connection after ORD that it would be allowed.
Does anyone know if this is "legal" or will I be told to pound sand and go away?
Jul 8, 2017, 9:24 pm
#467
Join Date: Jul 2005
Location: NYC
Programs: Marriott Platinum Elite, National Executive, United Gold
Posts: 1,181
Jul 9, 2017, 8:29 am
#468
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
Here is my situation: I normally terminate at ORD for all my international flights and go straight home. On this trip, I am on SYD-SFO-ORD, so I terminate in Chicago. Since I will have already gone through customs and immigration in SFO and land in the domestic terminal at ORD, I could conveniently go to the Polaris Lounge.
Does anyone know if this is "legal" or will I be told to pound sand and go away?
Does anyone know if this is "legal" or will I be told to pound sand and go away?
Enjoy the Polaris Lounge. It's fantastic.
-RM
Jul 9, 2017, 3:56 pm
#469
Join Date: Sep 2011
Location: ORD, LHR
Programs: UA GS/2M Miles, AA 1M Miles
Posts: 58
The Polaris Trainwreck
Just arrived at ORD Polaris for my trip to Paris on a Sunday. Yet again, no seats available. Sadly it's the new norm. Whatever United was attempting to accomplish with the Polaris lounge is failing miserably. This place looks more like the Newark United club at 4pm on a Thursday than an international lounge. Not relaxing. Not satisfying. Not a wonderful experience.....even more depressing is the memory of the First/Global lounge that died so this piece of mediocrity could open. This is NOT enhancing my travel experience.
The continued downward march of United's travel experience for heavy fliers is truly sad.
The continued downward march of United's travel experience for heavy fliers is truly sad.
Jul 9, 2017, 4:17 pm
#470
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Just arrived at ORD Polaris for my trip to Paris on a Sunday. Yet again, no seats available. Sadly it's the new norm. Whatever United was attempting to accomplish with the Polaris lounge is failing miserably. This place looks more like the Newark United club at 4pm on a Thursday than an international lounge. Not relaxing. Not satisfying. Not a wonderful experience.....even more depressing is the memory of the First/Global lounge that died so this piece of mediocrity could open. This is NOT enhancing my travel experience.
The continued downward march of United's travel experience for heavy fliers is truly sad.
The continued downward march of United's travel experience for heavy fliers is truly sad.
Jul 9, 2017, 4:55 pm
#471
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,407
Why can so many others do this? Honestly, between the lack of lounge space and seat upgrades that will be done in a decade, I may jump ship. I fly paid J, and that delta 1, SQ, NH (gpu to F), LX lounges and flights are sounding better. Never.....ever have I seen an LH senator lounge at >80% full. Why, why united?
Jul 9, 2017, 5:22 pm
#473
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,011
I'd be curious to know how many people using the Polaris lounge are flying UA metal vs. non-UA metal. That'd be a (potentially) good starting point for trying to figure out a way to cull the number of people in the lounge.
Jul 9, 2017, 6:10 pm
#474
Join Date: Jan 2013
Location: ORD
Programs: Marriott Titanium Elite, UA Silver, AA Gold
Posts: 494
Jul 9, 2017, 6:19 pm
#475
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Jul 9, 2017, 6:31 pm
#476
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
"A United spokeswoman said today the Polaris lounge expansion at O'Hare is scheduled to done by the end of 2017, with the adjacent, reconfigured United Club near Gate C16 expected to open 'in early 2018.'"
https://www.bizjournals.com/chicago/...-at-ohare.html
https://www.bizjournals.com/chicago/...-at-ohare.html
Jul 9, 2017, 7:39 pm
#477
Join Date: Jul 2015
Programs: UA Platinum, Starbucks Gold
Posts: 873
Jul 9, 2017, 9:05 pm
#478
Join Date: Jan 2013
Location: ORD
Programs: Marriott Titanium Elite, UA Silver, AA Gold
Posts: 494
This is where I read that: http://onemileatatime.boardingarea.c...ago-expansion/
The article contains sources.
The article contains sources.
Jul 9, 2017, 10:42 pm
#480
Join Date: Nov 2002
Location: SFO
Programs: UA 1K MM, Marriott Gold
Posts: 4,770
"A United spokeswoman said today the Polaris lounge expansion at O'Hare is scheduled to done by the end of 2017, with the adjacent, reconfigured United Club near Gate C16 expected to open 'in early 2018.'"
https://www.bizjournals.com/chicago/...-at-ohare.html
https://www.bizjournals.com/chicago/...-at-ohare.html