Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...

Community
Wiki Posts
Search
Old Dec 20, 2018, 8:51 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sonyeoshin
LA's Newest Star: The United Polaris Lounge Opens at Los Angeles International Airport

LOS ANGELES, Jan. 10, 2019 /PRNewswire/ -- Beginning January 12, United customers traveling in United Polaris® business class, the airline's international premium cabin travel experience, will now be able to relax and dine before their travels in the new United Polaris lounge at Los Angeles International Airport.

The award-winning Polaris lounge experience builds on the airline's concept to be uniquely United while embracing the energy and distinct culture of Southern California and the exciting destinations United serves from here. This Polaris lounge features Southern California-style throughout, including works by local, Los Angeles-based artists, Rema Ghuloum, Chris Trueman and Ruth Pastine, and a food and beverage program inspired by the City of Angels. It is conveniently located in Terminal 7 between Gates 73 and 75A and faces west to capture the city's vibrant sunset skies.

The United Polaris lounge is the most recent investment United has made at LAX, where the airline recently completed a $573 million renovation of Terminal 7. Customers also can now take advantage of the recently completed cut-through, a new road that provides a shortcut to avoid the LAX "horseshoe" road around the terminals to help ease their travels. In addition to the Polaris lounge, United recently opened a new United Club in Terminal 7, and offers customers who want a more upscale experience access to The Private Suite. These latest improvements and amenities help give United customers the best possible airport experience at LAX.

The airline is also committed to the greater Los Angeles community, having announced last year a $1 million grant to Southern California-based First Place for Youth.

"Los Angeles is one of United's most important gateways, particularly to Asia and Australia, and this lounge provides our customers with a best-in-class experience before they board their flights, especially for those customers with late-night departures and early-morning arrivals," said Janet Lamkin, United's California President. "We continue to expand our presence in Los Angeles, connecting customers from all over California and the U.S. to our global network. The addition of the United Polaris lounge is yet another way we provide customers with the best possible travel experience at LAX."

United Polaris Lounge at LAX Facts & Highlights
  • More than 12,000 square feet
  • 140 seats, with a variety of seating areas for productivity, privacy and dining
  • 272 power outlets and 120 USB ports
  • Luxurious shower suites, featuring rainfall showerheads and Soho House & Co's Cowshed Spa products
  • Private daybeds outfitted with Saks Fifth Avenue bedding
  • Customers are invited to enjoy a full restaurant-quality experience in The Dining Room before their flights. With a menu that blends international comfort foods developed by Los Angeles native Chef Tritia Gestuvo, highlights include: almond-crusted fish and chips, chilaquiles, Korean bulgogi arancini, fresh crafted sandwiches on La Brea Bakery® bread, flavorful street tacos and house-made cinnamon churros.
  • In a nod to the innovative cocktail culture of Los Angeles, the lounge features signature cocktails inspired by the City of Stars, including the Let's Rumble, made from Cruso Spiced Rum, fresh lemon, prickly pear puree and house-made simple syrup and the On Sunset, a playful take on the tequila sunrise, made from Casa Noble Tequila, Del Maguey Single Village Mezcal and agave nectar.
The United Polaris lounge at Los Angeles International Airport is the fifth Polaris lounge to open. Other United Polaris lounge locations include: Chicago O'Hare International Airport, George Bush Intercontinental in Houston, Newark Liberty International Airport and San Francisco International Airport.

The focus behind the United Polaris experience has always been to provide long-haul travelers with what they've asked for: the best sleep in the sky. On average, United continues to add one aircraft with the new United Polaris business class seat every 10 days from now through 2020. On Monday, the airline's newest aircraft, the Boeing 787-10 Dreamliner, officially entered service, featuring the Polaris business class seat as well as the airline's new United Premium Plus seat. United in the first North American carrier to operate the 787-10 and the only airline in the world to operate all three models of the Dreamliner.

For more photos of the United Polaris lounge at Los Angeles International Airport, visit the United Newsroom.
Access to Polaris lounges (source):


update 29 Sept 2017, effective 1 Oct 2017
Trans-border flights (Canada, Mexico, ..) for UA and partner flights do not qualify

Departure: The airport you are leaving on an international J/F flight* from, i.e. SFO-TPE
Connecting: The airport to or from which you have a short-haul flight to connect to a longer flight, i.e. LAX-SFO-NRT or NRT-SFO-LAX
Arrival: The airport you arrive at after your long-haul flight, i.e. NRT-SFO

Hours - 6:30 AM-10:30 PM


Related Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
EWR Polaris lounge -- Reviews, Experiences, Q&A, ...
IAD Polaris lounge -- Reviews, Experiences, Q&A, ...
ORD Polaris lounge -- Reviews, Experiences, Q&A, ...
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ...
SFO G UC closed, reopens as Polaris Lounge 30 Apr, old GFL is intl prem cabin lounge
Consolidated "Polaris Lounge Access Questions" Thread

LAX T7 United Club (UC) -- Reviews, Experiences, Q&A, ..
Accessing the *A Lounge at LAX/TBIT as a UA flyer
Flying UA from LAX Terminal 7, lounge options if not eligible for UC?


***** LAX Polaris Lounge -- opening 12 Jan 2019, Preview 11 Jan 2,500 miles Archive *******
LAX Polaris Lounge Preview signup links
MileagePlus Exclusives
Cardmember Exclusives
Premier Exclusives

LAX Polaris Preview Day -- January 11, 2019
FT Participants List:
08:00 am - 10:00 am:
10:00 am - 12:00 pm: anc-ord772, rodjune + Mrs. rodjune, segiddins
12:00 pm - 02:00 pm:
02:00 pm - 04:00 pm: SS255, tstauck
04:00 pm - 06:00 pm: DELee + Mrs. DELee, pushmyredbutton, HkCaGu + mom


LAX Polaris Opening Day -- January 12, 2019
Print Wikipost

LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...

Thread Tools
 
Search this Thread
 
Old Dec 17, 2018, 11:59 am
  #1  
Original Poster
 
Join Date: Jan 2017
Location: CVG, originally LAX/SNA
Programs: UA MileagePlus Premier Platinum, Hilton Honors Gold, SPG Gold, Marriott Gold
Posts: 77
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...

Polaris tracker made an update for the LAX Polaris Lounge with an actual date attached. January 12th will be the Grand Opening Date for said Polaris Lounge
InterPlace55 is offline  
Old Dec 17, 2018, 12:02 pm
  #2  
 
Join Date: Nov 2005
Location: LAX
Programs: UA 1K MM; Bonvoy Titanium; most other FF programs...
Posts: 668
Recent Pic

Originally Posted by InterPlace55
Polaris tracker made an update for the LAX Polaris Lounge with an actual date attached. January 12th will be the Grand Opening Date for said Polaris Lounge
Took this yesterday when passing through LAX... (And minor point, I hope one can also use the staircase that used to be on the opposite side of the rotunda... the idea of having to wait for an elevator to take you up and down seems inefficient).
FoxFlyer is offline  
Old Dec 17, 2018, 1:08 pm
  #3  
FlyerTalk Evangelist
 
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,303
Originally Posted by FoxFlyer
Took this yesterday when passing through LAX... (And minor point, I hope one can also use the staircase that used to be on the opposite side of the rotunda... the idea of having to wait for an elevator to take you up and down seems inefficient)...
It'll be interesting to see configuration upstairs. Hopefully they'll have a hallway running between stairs and elevator and lounge entrance between 'em. They'll need stair access when elevator occasionally breaks down.
IAH-OIL-TRASH is offline  
Old Dec 17, 2018, 9:50 pm
  #4  
FlyerTalk Evangelist
 
Join Date: Oct 1999
Posts: 11,516
Wondering, if there will be a lounge preview event, maybe the day before (1/11) ?
cesco.g is offline  
Old Dec 19, 2018, 5:42 am
  #5  
 
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,443
I assume it's going to be in the TBIT. How convenient will it be for pax arriving on an international flight and continuing on domestic?
phkc070408 is offline  
Old Dec 19, 2018, 5:44 am
  #6  
FlyerTalk Evangelist
 
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 27,065
Originally Posted by phkc070408
I assume it's going to be in the TBIT. How convenient will it be for pax arriving on an international flight and continuing on domestic?
It's in T7.
MatthewLAX is offline  
Old Dec 19, 2018, 6:03 am
  #7  
 
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,226
Originally Posted by MatthewLAX
It's in T7.
And as such, for folks flying onward domestically, it will be very convenient to get to.
PsiFighter37 is offline  
Old Dec 19, 2018, 6:43 am
  #8  
 
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,507
Originally Posted by phkc070408
I assume it's going to be in the TBIT. How convenient will it be for pax arriving on an international flight and continuing on domestic?
Of Polaris-eligible flights, usually only SYD/MEL arrive at TBIT, and all depart from T7.
EWR764 is offline  
Old Dec 19, 2018, 10:44 am
  #9  
 
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 963
Last time I arrived internationally in LAX, it was T7 but after we cleared customs, it dumps you out into the baggage claim area. I didn't have a domestic connecting flight (although wanted to swing by the UC quick before I drive home), but as far as I could determine, you have to go back through security at that point. Not sure if there will be any changes to that?
tstauck is online now  
Old Dec 19, 2018, 10:45 am
  #10  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 57,580
Originally Posted by tstauck
Last time I arrived internationally in LAX, it was T7 but after we cleared customs, it dumps you out into the baggage claim area.
Well of course it did. That's what happens at every US airport. You need an onward departing BP to clear security and return airside.
Kacee is offline  
Old Dec 19, 2018, 11:40 am
  #11  
 
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,245
My only chance to try this new Polaris lounge was December 28, 2018 - after the promised date but before the delivery date. I will not be in Polaris for my return flight and have no flights in 2019 scheduled through LAX (well still have some November and December flights to schedule but unlikely to be through LAX). Looking forward to reading the reviews from afar! Since it will be for LHR/SYD/MEL flights that is early opening time (for arrivals connecting domestically) from SYD and until late in the evening for the departures to SYD. Do not know the MEL times and LHR is early evening departure and arrival. Is the lounge really going to be 6am - 10pm, or do you think it may be closed during the day?
Aussienarelle is offline  
Old Dec 19, 2018, 11:43 am
  #12  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 57,580
Originally Posted by Aussienarelle
Is the lounge really going to be 6am - 10pm, or do you think it may be closed during the day?
It should be open all day. There are UA flights to NRT and PVG mid-day. There will also be connecting traffic heading to SFO and the other hubs.
MatthewLAX and Aussienarelle like this.
Kacee is offline  
Old Dec 19, 2018, 11:59 am
  #13  
FlyerTalk Evangelist
 
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,303
Originally Posted by Aussienarelle
...or do you think it may be closed during the day?
It'll be open thru day as it handles the mid-day/afternoon TPAC and TATL arrivals and domestic connections.
IAH-OIL-TRASH is offline  
Old Dec 19, 2018, 3:01 pm
  #14  
FlyerTalk Evangelist
Hilton Contributor BadgeMarriott Contributor Badge
 
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Originally Posted by Aussienarelle
My only chance to try this new Polaris lounge was December 28, 2018 - after the promised date but before the delivery date. I will not be in Polaris for my return flight and have no flights in 2019 scheduled through LAX (well still have some November and December flights to schedule but unlikely to be through LAX). Looking forward to reading the reviews from afar! Since it will be for LHR/SYD/MEL flights that is early opening time (for arrivals connecting domestically) from SYD and until late in the evening for the departures to SYD. Do not know the MEL times and LHR is early evening departure and arrival. Is the lounge really going to be 6am - 10pm, or do you think it may be closed during the day?
Hope that it is not closed during the day. Will be flying in Polaris on May 22, 2019 LAX-SYD (UA839) for Oz Fest 19 (Oz Fest 16 Sydney, NSW, Australia. USA Memorial Day Weekend May 24 to May 26, 2019) with Mrs DELee!

David
DELee is offline  
Old Dec 20, 2018, 10:58 am
  #15  
 
Join Date: Nov 2005
Location: LAX
Programs: UA 1K MM; Bonvoy Titanium; most other FF programs...
Posts: 668
Received email invitation today for LAX Polaris Lounge Preview on Friday, Jan 11th. 2,500 miles for 2 hour entry.

Would really like to go, but thought of LA traffic to LAX and back on a Friday make it less appealing. And if you can't drink (since you're driving), why bother? (And flying domestic out of LAX on Monday... so close!)


FoxFlyer is offline  


Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.