Dec 3, 2016, 9:22 am
Last edit by: WineCountryUA
Access to Polaris lounges (source):
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
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Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
EWR Polaris lounge -- Reviews, Experiences, Q&A, ...
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International T5 ORD partner *G lounges
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
{Similar Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
EWR Polaris lounge -- Reviews, Experiences, Q&A, ...
IAD Polaris lounge -- Reviews, Experiences, Q&A, ...
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...
United Polaris-New Business Class seats & inflight service and new Polaris Lounges (wiki) (thread)}
Consolidated "Polaris Lounge Access Questions" Thread
International T5 ORD partner *G lounges
ORD Polaris lounge -- Reviews, Experiences, Q&A, ..
Dec 29, 2017, 1:51 am
#616
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Dec 29, 2017, 4:05 am
#617
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
Dec 29, 2017, 4:45 am
#618
Join Date: Jul 2008
Location: Virginia and Vitoria, ES Brazil
Programs: UA 1K, Million Miler, *G, JJ, AD, Global Entry, CLEAR, H.O.G. Life Member
Posts: 1,407
Yes, the circumstances are needed. The expanded section recently opened and includes 10 additional tables for full dining service (sat there and had the burger and a Guinness on Dec 16), Seems like that would be a poor decision to include an area for full dining service in the expansion if they planed to cut back on that service two weeks later.
Dec 29, 2017, 8:28 am
#619
Join Date: Jan 2016
Location: DEN
Programs: UA 1MM, MP 1K, Hilton Diamond, Marriott Gold
Posts: 463
Yes, the circumstances are needed. The expanded section recently opened and includes 10 additional tables for full dining service (sat there and had the burger and a Guinness on Dec 16), Seems like that would be a poor decision to include an area for full dining service in the expansion if they planed to cut back on that service two weeks later.
Dec 29, 2017, 12:03 pm
#620
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
On numerous flights I had to ask for slippers as well. While I do not expect all extras (Mattress pads, gel pillow etc) to be at the seat/handed out automatically, it would be great, if the FAs at least would come around and offer them. This way there is "no waste" of unwanted items, but everbody gets to choose whatever he/she likes.
Dec 30, 2017, 5:29 am
#621
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
From a Facebook group I am a member of, this was posted by a member yesterday:
ORD folks- Polaris Lounge expansion is open and really nice. Alacarte dining has moved, and there's additional seating, all away around the back. Nobody told me until one of my regular servers saw me. Don't know why they're keeping it a secret!
Q: So, dining isn’t by the bar anymore?
A: No. Walk past that, turn left after the bar, walk all the way back to new seating area. New little buffet area with illy machines and fruit/snacks. Then turn again to full service dining area. Or more direct entry after the illy machines. This sounds more complicated than it is. I cant believe no-one told me! You'd think they'd be highlighting this improvement!
ORD folks- Polaris Lounge expansion is open and really nice. Alacarte dining has moved, and there's additional seating, all away around the back. Nobody told me until one of my regular servers saw me. Don't know why they're keeping it a secret!
Q: So, dining isn’t by the bar anymore?
A: No. Walk past that, turn left after the bar, walk all the way back to new seating area. New little buffet area with illy machines and fruit/snacks. Then turn again to full service dining area. Or more direct entry after the illy machines. This sounds more complicated than it is. I cant believe no-one told me! You'd think they'd be highlighting this improvement!
Dec 30, 2017, 7:05 am
#624
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,044
Dec 30, 2017, 12:05 pm
#625
Join Date: Jul 2008
Location: Virginia and Vitoria, ES Brazil
Programs: UA 1K, Million Miler, *G, JJ, AD, Global Entry, CLEAR, H.O.G. Life Member
Posts: 1,407
I was there back on Dec 16 and one of the staff informed me that the expansion area was now open. The tables for full service dining were still in the bar area then, as well as the additional area in the expanded section.
Last edited by qfrodo; Jan 13, 2018 at 11:14 am
Dec 30, 2017, 12:17 pm
#627
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
Was there two days ago and the new section had dining... I strongly think the OP was in the wrong section, which does not seem to have dining anymore under normal conditions.
I really dont think it’s appropriate to draw conclusions based on one erroneous data point.
I really dont think it’s appropriate to draw conclusions based on one erroneous data point.
Jan 2, 2018, 9:38 pm
#628
Join Date: Apr 2007
Location: USA
Programs: 1K 1MM; Bonvoy Ambassador; Nat'l EE; Hertz PC; Hyatt Globalist
Posts: 2,465
The chart in the wiki indicates I won’t, but anecdotal evidence is probably better to have. Has anyone been able to access the lounge upon arriving on LH F connecting to domestic UA?
Jan 2, 2018, 10:52 pm
#629
Moderator: United Airlines
Original Poster
Join Date: Jun 2007
Location: SFO
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Posts: 66,859
Jan 3, 2018, 2:51 pm
#630
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,044