Dec 3, 2016, 9:22 am
Last edit by: WineCountryUA
Access to Polaris lounges (source):
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
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International T5 ORD partner *G lounges
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
{Similar Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
EWR Polaris lounge -- Reviews, Experiences, Q&A, ...
IAD Polaris lounge -- Reviews, Experiences, Q&A, ...
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...
United Polaris-New Business Class seats & inflight service and new Polaris Lounges (wiki) (thread)}
Consolidated "Polaris Lounge Access Questions" Thread
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Nov 30, 2017, 9:13 pm
#571
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,470
So go the pop-up into a permanent lounge? Still too small IMO. I really would wish that a rumor I had heard for the original plan (build it above office space after security) would have worked. Heck, they might as well put it where the C3 security checkpoint used to be, given it's been closed forever...
Dec 1, 2017, 4:19 am
#572
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
So go the pop-up into a permanent lounge? Still too small IMO. I really would wish that a rumor I had heard for the original plan (build it above office space after security) would have worked. Heck, they might as well put it where the C3 security checkpoint used to be, given it's been closed forever...
- the C-124 popup is not permanent. There is construction above the area at the end of the C-3 concourse. That is where I was told a new club would be. It's very near where the international in-transit lounge that never opened was supposed to be, on the same level as where passengers walk from arrival gates to the CBP hall. Re: the C3 checkpoint, for a while they were talking about putting new shops there. There is construction going on there at this time and based on the signs it seems that there may in fact be an updated checkpoint coming. Time will tell.
Dec 1, 2017, 5:16 am
#573
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
N - the C-124 popup is not permanent. There is construction above the area at the end of the C-3 concourse. That is where I was told a new club would be. It's very near where the international in-transit lounge that never opened was supposed to be, on the same level as where passengers walk from arrival gates to the CBP hall. Re: the C3 checkpoint, for a while they were talking about putting new shops there. There is construction going on there at this time and based on the signs it seems that there may in fact be an updated checkpoint coming. Time will tell.
- the C-124 popup is not permanent. There is construction above the area at the end of the C-3 concourse. That is where I was told a new club would be. It's very near where the international in-transit lounge that never opened was supposed to be, on the same level as where passengers walk from arrival gates to the CBP hall. Re: the C3 checkpoint, for a while they were talking about putting new shops there. There is construction going on there at this time and based on the signs it seems that there may in fact be an updated checkpoint coming. Time will tell.
Dec 1, 2017, 12:40 pm
#574
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
Dec 3, 2017, 8:19 am
#576
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
Dec 3, 2017, 4:06 pm
#577
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
I think I must be confused about where this is supposed to be. It is going to be at the far end of C-3 down by the 130s gates, or at the near end of C-3 by the regular security screening areas?
Dec 4, 2017, 8:06 am
#578
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
Think something more along the lines of the original configuration when the GS lobby opened at EWR a few years ago. I caveat this by saying this information only comes from an informal discussion with a UAL employee on another topic. I haven't seen or heard anything to corroborate it.
Dec 4, 2017, 10:07 am
#579
Suspended
Join Date: Aug 2017
Posts: 7
Think something more along the lines of the original configuration when the GS lobby opened at EWR a few years ago. I caveat this by saying this information only comes from an informal discussion with a UAL employee on another topic. I haven't seen or heard anything to corroborate it.
Dec 4, 2017, 10:34 am
#580
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
Interesting. I was discussing the area at C-2 (landside) where the concourse exit, several escalators, AirTrain entrance, GS lobby and security checkpoint entrance all sort of converge at the same point, which is a pretty poor layout. A lot of paths crossing in the same place. I was told the GS reception would be once again connected directly to security, but I just assumed the lobby itself would stay in place.
Dec 4, 2017, 12:20 pm
#581
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
Interesting. I was discussing the area at C-2 (landside) where the concourse exit, several escalators, AirTrain entrance, GS lobby and security checkpoint entrance all sort of converge at the same point, which is a pretty poor layout. A lot of paths crossing in the same place. I was told the GS reception would be once again connected directly to security, but I just assumed the lobby itself would stay in place.
t seen that yet.
Dec 11, 2017, 8:00 pm
#582
Join Date: Jan 2014
Location: SFO
Programs: OZ Diamond/*G, IHG Diamond Amb, Hilton Gold
Posts: 2,240
What's the rule for connecting passengers on other airlines? For example, what if I am flying LHR-ORD on the afternoon flight in Polaris, and then connecting the next morning on AA in Y to somewhere else (same ticket)? Would they allow me access since I am on arrival within 24 hours?
Also, will they let me in with proof of itinerary but no boarding pass. For instance, if I arrive at 7am and can't check in for ANA ORD-HND, will they let me in on presentation of my NH ORD-HND C itinerary or will I have to wait for NH check-in to open?
Also, will they let me in with proof of itinerary but no boarding pass. For instance, if I arrive at 7am and can't check in for ANA ORD-HND, will they let me in on presentation of my NH ORD-HND C itinerary or will I have to wait for NH check-in to open?
Dec 17, 2017, 12:16 pm
#583
Join Date: Dec 2016
Location: San Fransisco, CA
Programs: UA 1K
Posts: 172
I have a weird access question that I can't figure out the answer to. I'm flying ORD-YYZ tomorrow, and YYZ-IAH-NRT-BKK the day after (all in J), and my YYZ-IAH flight leaves less that 24h after my ORD-YYZ flight, so I could already have my polaris business boarding pass. Would that be enough to get access?
Dec 18, 2017, 8:34 am
#584
Join Date: Jul 2005
Location: NYC
Programs: Marriott Platinum Elite, National Executive, United Gold
Posts: 1,181
Unfortunately you will may not have access; you must have a same day boarding pass to access the Polaris lounge but it appears YMMV and within 24 hours may qualify as well. Good luck!
https://www.united.com/web/en-US/con...ge/access.aspx
https://www.united.com/web/en-US/con...ge/access.aspx
I have a weird access question that I can't figure out the answer to. I'm flying ORD-YYZ tomorrow, and YYZ-IAH-NRT-BKK the day after (all in J), and my YYZ-IAH flight leaves less that 24h after my ORD-YYZ flight, so I could already have my polaris business boarding pass. Would that be enough to get access?
Last edited by 764toHI; Dec 18, 2017 at 9:23 am Reason: Changed to reflect comments below
Dec 18, 2017, 9:13 am
#585
Moderator: United Airlines
Original Poster
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Unfortunately you will not have access; you must have a same day boarding pass to access the Polaris lounge.
https://www.united.com/web/en-US/con...ge/access.aspx
https://www.united.com/web/en-US/con...ge/access.aspx