Apr 1, 2024, 8:53 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: orbitmic

Information kindly collated by SleepySynapse

Group 0 called before Group 1? (To post 1221)

AGP - mixed
No: 31st March (1059)
Yes: 2nd April (1166)

ALC - no
No: 1st April (1096)

AMS - mostly yes
Yes: 28th March (1038), 1st April (1106), 2nd April (1139)
No: 28th March (996)

ARN - yes
Yes: 27th March (923), 3rd April (1168)

ATH - no
No: 2nd April (1178)

ATL - yes
Yes: 28th March (1141)

BHD - no
No: 30th March (1044), 31st March (1082), 2nd April (1152)

BOM - no
No: 6th April (1216)

BOS - yes
Yes: 1st April (1084)

BRU - mixed
No: 1st April (1083)
Yes: 10th April (1312)

BSL - no
No: 30th March

BUD - mixed
Yes: 30th March (1043)
No: 30th March (1050)

CDG - mixed
No: 26th March (887), 2nd April (1175)
Yes: 28th March (987)

CUN - yes
Yes: 27th March (1030)

DOH - no
No: 3rd April (1164)

DUB - yes
Yes: 26th March (908), 27th March (951), 27th March (964), 29th March (1028), early April (1213)

EDI - yes
Yes: 26th March (919),27th March (912), 4th April (1185)

FNC - no
No: 31st March (1134)

GLA - yes
Yes: 26th March (895), 28th March (1035), 2nd April (1122), 2nd April (1139)

GOT - mixed
Yes: 28th March (975)
No: 1st April (1136)

GVA - yes
Yes: 28th March, 31st March (1137), 2nd April (1135)

HKG - yes
Yes: 2nd April (1163)

INN - no at bus gates
No: 28th March *bus gate* (968)

IST - no
No: 5th April (1197)

JER - mixed
No: (1039)
Yes: 3rd April (1174)

JFK - yes
Yes: 31st March (1087)

LAS - yes
Yes: 22nd April (1495)

LCY - yes
Yes: 27th March (916), 27th March (970), 2nd April (1171)

LGW - mostly yes
Yes: 26th March (905), 27th March (917), 28th March (965), 28th March (989), 28th March (1016), 28th March (1106), 31st March (1052), late March (1132)
No: 28th March (1166), 29th March (1010), 30th March (1042), early April (1182)

LHR - mostly yes
Yes: 26th March (883), 26th March (884), 27th March (913), 27th March (942),27th March (960), 28th March (1027), 29th March (1030), 29th March (1031), 30th March *bus gate* (1040),31st March (1074), 31st March (1082), 31st March (1082), 31st March *T3* (1136), 1st April (1107), 2nd April *T3* (1126), 2nd April *bus* (1139), 2nd April (1175), 4th April *T3* (1186), 4th April (1191), early April (1192), early April *T3* (1210), 4th April *bus* (1212), 6th April (1211), 6th April (1219), 8th April 2024 (1312)
No: 26th March (857), 26th March (861), 26th March (873), 26th March (895), 26th March (904), 27th March (959), 28th March *bus gate* (990), 29th March *T3* (1026), 30th March (1044), 30th March (1044), 31st March (1061), 1st April (1088), early April (1192), 12th April *T3* (1334), 24 April JFK

LPA - no
No: 3rd April (1183)

MAD - no
No: 1st April (1086)

MAN - yes
Yes: 27th March (937), 27th March (952), 29th March (1032), 11th April (1315)

MLA - no
No: 29th March (1036)

MLE - no
No: 28th March *bus* (1170)

MUC - no
No: 26th March (892)
Yes: 17 April (949)

NCE - no
No: 24 April

NCL - not really, but generally straight on board
Not really: 1st April (1088), early April (1192)
No, when waiting in gate area: 3rd April (1211)

ORD - yes
Yes: 28th March (999), 28th March (1000)

OSL - yes
Yes: 3rd April (1160)

OTP - no
No: early April (1167)

POS - no
No: 2nd April (1184)

PRG - yes
Yes: 5th April (1198)

PSA - yes
Yes: 15th April

RTM - no
No: 5th April (1201)

RUH - yes
Yes: 27th March (939)

SOF - no
No: 14th April (1359)

SCL - yes
Yes: 4th Apil (1187)

SIN - mixed
No: 31st March (1073)
Yes: 6th April (1221)

SYD - mixed
No: 31st March (1049)
Yes: 7th April (1217)

TFS - no
No: early April (1182)

VIE - no
No: 6th April (1200)

ZRH - mixed
Yes: 26th March (958),31st March (1060), 1st April (1105)
No: 26th March (963), 5th April (1211)

__PRESENT

Group 0 boarding for GGL

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Mar 18, 2024, 12:16 pm

#736

crazy8534

Original Poster

Join Date: Jun 2013

Location: UK

Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci

Posts: 4,471

Quote:

Originally Posted by jaro

Yesterday at JFK, group 0 and 1 called together

Quote:

Originally Posted by IHateLHR

Same with BOS last night. No annoyance with the staff, but I'm not exactly holding my breath for the wider roll-out process. Personally it would be of most value on the short-haul European legs where the exit row means being on early, and getting bags stowed, adds a modicum of zen.

Please consider feeding back (again!).

Tobias-UK, Tocsin, becks1 and 1 others like this.

Mar 18, 2024, 12:31 pm

#737

becks1

Join Date: Jul 2016

Posts: 340

Quote:

Originally Posted by Finland Station

The other day, I tried a variant of this. As there has been a promised roll out of Group 0 at some point unspecified, at LHR last week I politely inquired - before boarding had commenced for a domestic - whether they would be boarding Group 0. “No” I was told. And that was the end of the conversation. An attempt to board Group 1 failed because the gate area was swamped. 30 seconds later they are boarding Groups 1-3.

The inconsistency, especially at their home base, is baffling.

Ive had a couple of long-term employees tell me “you’re GGL, you can preboard or board whenever you want, it’s the least we can do for as much as you fly - you should never stand in this long line” and one noted his colleagues don’t always know it. And then others tell you “absolutely not”.

crazy8534 and Bluekjp like this.

Mar 18, 2024, 1:24 pm

#738

Finland Station

Join Date: Nov 2023

Programs: BAEC GGLfL

Posts: 488

Quote:

Originally Posted by becks1

Ive had a couple of long-term employees tell me “you’re GGL, you can preboard or board whenever you want, it’s the least we can do for as much as you fly - you should never stand in this long line” and one noted his colleagues don’t always know it.

As you note, this is not a sentiment that has been embraced by many of the front-line staff. I fear that it is likely to be a significant factor in the success or failure of Group 0 boarding when it is (finally) rolled out.

GGL Flyer, crazy8534 and becks1 like this.

Mar 18, 2024, 1:34 pm

#739

ThatT1Feeling

Join Date: Jul 2005

Location: London, ARN, HEL, ..... or MAN

Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold

Posts: 5,908

Boarding last week from T5 B gates - not a Group 0 destination, but a Prem in front of me asked if he could board before the 20 or so pax who were gate checking their bags and was unceremoniously told to wait. Honestly it’s so short of any kind of common sense or any kind of enhanced customer service, it’s madness -
especially as he had a smaller bag than many of those who’d checked their bigger bag but still carried on a bigger bag than the prem - but they were ahead of him.

crazy8534, becks1 and DelTroon like this.

Mar 18, 2024, 1:43 pm

#740

ThatT1Feeling

Join Date: Jul 2005

Location: London, ARN, HEL, ..... or MAN

Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold

Posts: 5,908

Quote:

Originally Posted by jaro

Yesterday at JFK, group 0 and 1 called together

Please feed this back. If Waterside towers think it’s all going well, it will roll out as a complete mess. I have seen the premium team at a couple of gates watching Group 0 boarding over the last couple of weeks so maybe they’re getting the feedback that it’s not working.

EuropeanPete, Tobias-UK, crazy8534 and 5 others like this.

Mar 18, 2024, 3:41 pm

#741

HFHFFlyer

Join Date: Mar 2017

Programs: BA GGL, GfL, Hilton Diamond, Hyatt Lifetime Globalist, AllAccor Diamond, Marriott Ambassador Elite

Posts: 1,042

The whole thing is just so utterly embarrassing.

As the old saying goes “either do it properly or don’t do it at all.”

I seriously wonder about the ability of an airline to implement complex safety and technical protocols when they can’t manage something as simple as sequentially numbered boarding groups.

Football Fan, ThatT1Feeling, GGL Flyer and 8 others like this.

Mar 18, 2024, 5:38 pm

#742

Gastrocnemius

Join Date: Jun 2014

Location: Leeds, UK

Programs: Mucci, BAEC GGL/CCR, Hilton Diamond, IHG Diamond Ambassador, Stena Gold

Posts: 1,094

Quote:

Originally Posted by ThatT1Feeling

Please feed this back. If Waterside towers think it’s all going well, it will roll out as a complete mess. I have seen the premium team at a couple of gates watching Group 0 boarding over the last couple of weeks so maybe they’re getting the feedback that it’s not working.

They have definitely had that feedback..

crazy8534, Tocsin and becks1 like this.

Mar 19, 2024, 1:02 am

#743

PlungeTEX

Join Date: Mar 2023

Posts: 219

When is the global go live supposed to happen?

Mar 19, 2024, 1:05 am

#744

ThatT1Feeling

Join Date: Jul 2005

Location: London, ARN, HEL, ..... or MAN

Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold

Posts: 5,908

Quote:

Originally Posted by PlungeTEX

When is the global go live supposed to happen?

It is (or was) supposed to be March..

crazy8534 likes this.

Mar 19, 2024, 1:12 am

#745

crazy8534

Original Poster

Join Date: Jun 2013

Location: UK

Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci

Posts: 4,471

Not sure if related but I had my BPs printed at EDI today and the long haul flight from LHR has GGL printed on it. I normally get this at LHR if I check in at TFW and haven’t checked in online beforehand. Today I had already checked in online but had a passport check and BPs printed at EDI (have had problems with the lounge doing passport checks recently, resulting in a queue at connections because it wasn’t done correctly).

It makes me wonder if there are some changes behind the scenes to recognise who the GGLs are at outstations, although both of my BPs still say Group 1 (not trial routes).

Mar 19, 2024, 1:45 am

#746

KARFA

Ambassador, British Airways; FlyerTalk Posting Legend

Join Date: Apr 2012

Location: Leeds, UK

Programs: BA GGL/CCR, GfL, HH Diamond

Posts: 42,997

so yes GGL is noted on exLHR flights (and exJFK). It doesn't matter where you have it printed tho, can be at the outstation or at LHR, it will still have GGL noted on it.

Markie and crazy8534 like this.

Mar 19, 2024, 2:58 am

#747

ThatT1Feeling

Join Date: Jul 2005

Location: London, ARN, HEL, ..... or MAN

Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold

Posts: 5,908

A little reminder of what ba.com says about Group 0 on the GGL pages.

Nowhere does it say that Group 0 will be boarding with preboarding, with those checking bags (and then removing tags and taking them on board anyway), with Group 1 or with any other Group.

I'll be interested to see whether it's officially meant to be before preboarding (as in LX HON) or after preboarding which in some airports could be behind dozens of others.

becks1 likes this.

Mar 19, 2024, 4:11 am

#748

enemigo

Join Date: Feb 2020

Location: Europe

Posts: 163

Quote:

Originally Posted by KARFA

so yes GGL is noted on exLHR flights (and exJFK). It doesn't matter where you have it printed tho, can be at the outstation or at LHR, it will still have GGL noted on it.

I'd have to disagree with this- I do EU-LHR-USA twice a month and haven't seen GGL on any boarding pass...

Mar 19, 2024, 4:55 am

#749

revorgap

Join Date: Aug 2019

Programs: BAEC GGL

Posts: 302

Quote:

Originally Posted by enemigo

I'd have to disagree with this- I do EU-LHR-USA twice a month and haven't seen GGL on any boarding pass...

I don't always get it, mostly when booked with-in T-72 (I believe its a manual process once the booking has entered Fly)

Mar 19, 2024, 5:39 am

#750

crazy8534

Original Poster

Join Date: Jun 2013

Location: UK

Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci

Posts: 4,471

Quote:

Originally Posted by KARFA

so yes GGL is noted on exLHR flights (and exJFK). It doesn't matter where you have it printed tho, can be at the outstation or at LHR, it will still have GGL noted on it.

Quote:

Originally Posted by enemigo

I'd have to disagree with this- I do EU-LHR-USA twice a month and haven't seen GGL on any boarding pass...

Quote:

Originally Posted by revorgap

I don't always get it, mostly when booked with-in T-72 (I believe its a manual process once the booking has entered Fly)

I’ve certainly had it on ex-LHR before when I check in at TFW but I was under the impression I didn’t get it if I bought the flight less than 72hrs in advance or had already checked in online. I can’t honestly remember having it from EDI before but it is small writing and my eyes are getting old so who knows!

Certainly it would seem that it has nothing to do with the (no doubt, ha ha) imminent Group 0 roll-out!