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Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]

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Old Jan 28, 2024, 7:11 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?

If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.

For missing flight partner credit you will need to wait 15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.

For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit

related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
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Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]

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Old Mar 14, 2012, 11:12 pm
  #226  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Originally Posted by jh6000
...Have others had issues with getting flight credits ...
for the most part flight crediting has been turned off since 3/3 (or a bit earlier).
A bunch of my post 3/3 flights posted a few hours ago

http://www.flyertalk.com/forum/unite...hread-pss.html
http://www.flyertalk.com/forum/unite...onversion.html
http://www.flyertalk.com/forum/unite...ng-thread.html
http://www.flyertalk.com/forum/unite...es-united.html
http://www.flyertalk.com/forum/unite...d-upgrade.html

... and others

Originally Posted by jh6000
...Any suggestions? ...
unless you have an urge need to use the miles, it might be easiest to wait a bit long

Last edited by WineCountryUA; Mar 15, 2012 at 9:03 pm
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Old Mar 15, 2012, 2:02 am
  #227  
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Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
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We're well past the two week mark since my last LX flights which haven't posted. But if the new "promise" is March 19th, I'll continue to wait.

I used mobile BP's, but they are still sitting there on my iPhone. Not sure what I would do with them if they ask though.
stimpy is offline  
Old Mar 15, 2012, 9:58 am
  #228  
 
Join Date: Apr 2010
Posts: 301
missing miles 2 weeks now

i've e-mailed United twice, called i dont know how many times which they never answer. Missing over 100k miles and no end in sight to the constant issues/excuses. Horrible
fearziz is offline  
Old Mar 15, 2012, 9:59 am
  #229  
 
Join Date: Jan 2010
Location: KS
Programs: UA Silver, AA Gold
Posts: 5
Originally Posted by ryder1650
I took a United Express flight and only received 234 miles (I am premier platinum) and no bonus miles. Should have received 500 + 325 miles for this flight.
I had four flights from 3/6 post last night and received no bonus miles and no PQMs for two UA Express flights although I did receive PQS' for those flights. The other two flights were on UA metal and posted correctly.
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Old Mar 15, 2012, 10:03 am
  #230  
 
Join Date: Aug 2010
Location: NYC / MIA / AMS
Programs: UA 1k
Posts: 500
I had a UA flight from 3/8 post this morning. So it seems we're finally getting through them...
oblisk is online now  
Old Mar 15, 2012, 10:14 am
  #231  
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Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
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Originally Posted by stimpy
We're well past the two week mark since my last LX flights which haven't posted. But if the new "promise" is March 19th, I'll continue to wait.

I used mobile BP's, but they are still sitting there on my iPhone. Not sure what I would do with them if they ask though.
Take pictures of them and make sure you can save as digital images. Good chance you're gonna need them to claim credit. Knowing your seat assignment is no longer good enough (as it was with PMUA where you could submit online).
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Old Mar 15, 2012, 10:53 am
  #232  
 
Join Date: Mar 2010
Location: Honolulu
Programs: UA 1K, SPG plat ambassador
Posts: 161
My UA flights on 3/3 and 3/11 have not posted. Are they posting any mileage activity at all?
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Old Mar 15, 2012, 2:35 pm
  #233  
 
Join Date: Jun 2011
Location: varies
Programs: AA Plat; Marriott Plat, HH Diamond, BestW Plat
Posts: 202
Originally Posted by newfather
Now that the new system is the legacy Continental OnePass system, all of us United customers are now seen as a 'partner' flight(not a 'primary' or Continental flight). This will last until March 19. Until then, the delay that millions of us are experiencing will continue because our flight postings are taking the typical length of time to post as if we were flying on some 'partner' airline. After the 19th, we should see much faster posting times. I'll believe it when I see it.
That's odd. I had 3 segments on 3/10 (all PMUA; routed through ORD and DEN) and 3 segments on 3/13 (all PMCO; routed through IAH and EWR). Itinerary was booked in February on the CO website using my OnePass number. So far, only the middle segment of the 3/10 flights has appeared. None of the 3/13 segments have appeared.
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Old Mar 15, 2012, 3:34 pm
  #234  
 
Join Date: Jun 2006
Location: Los Angeles, CA LAX
Programs: UA Gold, United Club, HHonors Diamond, Starwood Gold, Hertz 5 Star
Posts: 212
How long did PMCO take to post flights for CO flyers?

I ask because PMUA flights would almost always post next day for anything early in the day and the 2nd day for anythng else. Partner airlines could take 3-5 days under the previous system.

Its now been 3 days since my last UA flight on 3/12 and 2 days since my 3/13 flight and neither posted. So whatever the issue, or even assuming there is no issue at all, it is at least taking 1-2 days longer to post than pre merger at least based on UA's former experience.
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Old Mar 15, 2012, 4:10 pm
  #235  
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Originally Posted by Dsybok
How long did PMCO take to post flights for CO flyers?
While I'm clearly not a PMCO flyer on my ~60K BIS of PMCO (and crediting another 30K EQM of *A) in the preceding 18 months, 2 days was the absolute best case for CO metal (with 3 being more standard, occasionally 4), and *A flights taking from 6-14 days.

Not pretty, generally speaking, but likely what we have to look forward to once the dust settles.
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Old Mar 16, 2012, 6:24 pm
  #236  
 
Join Date: Dec 2011
Location: ORD
Programs: UA Premier Silver
Posts: 44
Anyone have any luck with United Express flights posting yet? It's been a week, but it doesn't seem like too long compared to what some others are going through. When I try to request mileage using the ticket number I get a message indicating I was already awarded the mileage because the mainline United segments have posted on that itinerary.
semifrequentflyer is offline  
Old Mar 16, 2012, 7:39 pm
  #237  
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Join Date: May 2006
Location: SEA or BGR, Lower Earth Orbit
Programs: UA 1K
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Originally Posted by semifrequentflyer
Anyone have any luck with United Express flights posting yet? It's been a week, but it doesn't seem like too long compared to what some others are going through. When I try to request mileage using the ticket number I get a message indicating I was already awarded the mileage because the mainline United segments have posted on that itinerary.
the Xjet one posted just fine for me; I had one skywest post, one that didn't, and a Mesa one not post. It seems that the day you flew is the deciding factor.
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Old Mar 16, 2012, 8:11 pm
  #238  
 
Join Date: Jan 2010
Location: ORD
Programs: UA 1K MM, Hilton Diamond, Marriott Platinum
Posts: 380
Originally Posted by demkr
So just to tally, does everyone have weird things going on with PQM activity such as the negative stuff (looks like this: http://oi40.tinypic.com/2zp4mrk.jpg) or did anyone's postings today happen completely properly?

So far it looks like the issues are:

1. RDM and possibly PQM/future Bonuses issued when they should not have been.

2. PQM's being reduced from "before" totals resulting in 0 net PQMs per flight posting as of 3/14.
A couple more of my flights from this past week are posting. All have the above two issues. Arrrrgh. I just have to keep telling myself that it will fix itself.... hopefully....
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Old Mar 17, 2012, 2:56 am
  #239  
 
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B176 Safari/7534.48.3)

Yeah it seems like it fixes automatically the day after posting. This is the 3rd time its happened to me... Very annoyIng. I earn the RDMs but the PQMs negatIve themselves out. Then the next day it looks fine (until sOmething new posts). Hope this one fixes itself too...
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Old Mar 17, 2012, 6:46 pm
  #240  
 
Join Date: Mar 2012
Location: Thousand Oaks, CA
Programs: UA 1K Hyatt Globalist Marriott Lifetime Plat
Posts: 62
Miles not showing up

I had a flight booked on the old continental website where partner flights on air canada still showed up. It's a flight from CLE to BCN connecting through YYZ and FRA. The flight from YYZ to FRA is on air canada fare class V east and S west. It's showing up that I won't get any miles for it nor any pqm. Is this just a system glitch?
wilsliu is offline  


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