Jan 28, 2024, 7:11 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Feb 26, 2012, 12:32 am
#1
Original Poster
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,194
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Is anyone else experiencing problems with *A partner flights crediting to their UA MP account? I've had five flights in the last two weeks (on LH and TK) and only one has posted so far. LH is normally very fast to post, from past experience.
Am I just having a bad luck streak or is this systemic?
Am I just having a bad luck streak or is this systemic?
Feb 26, 2012, 12:38 am
#2
Join Date: Sep 2004
Location: DCA/BRU
Programs: UA Gold
Posts: 41
I've also had recent flights on TK not credit. I did the online credit request and got a letter back saying the miles did not credit because TK said there was no such passenger. Now I have to send in copies of boarding passes and e-tickets to get credit. Big pain- not sure why this can't be done electronically; there should at least be an email address to send scans rather than relying on mailed in paper...
Feb 26, 2012, 12:42 am
#3
Join Date: Sep 2000
Location: Michigan
Programs: Delta Diamond, AA Exec Plat, UA 1K, Marriott Titanium, Hilton Diamond
Posts: 624
Is anyone else experiencing problems with *A partner flights crediting to their UA MP account? I've had five flights in the last two weeks (on LH and TK) and only one has posted so far. LH is normally very fast to post, from past experience.
Am I just having a bad luck streak or is this systemic?
Am I just having a bad luck streak or is this systemic?
Just short of the 14 day waiting period to request credit so will be requesting this week. Strange that this is happening all of a sudden.
Feb 26, 2012, 1:13 am
#4
Join Date: Feb 2009
Location: FRA
Programs: UA 1K, AA Exec Plat, MR Plat, HH Gold
Posts: 252
Check the fare class of your ticket against the mileage earning chart on CO's website for LH.
Feb 26, 2012, 1:40 am
#5
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 3,940
Please be aware that LH had a major overhaul of their M&M IT-systems and since February 11th almost no external connectivity to other *A frequent traveler programs seems to work at this time, either way.
The overhaul basically shut down the M&M-system for a week and it's up again since February 17th, yet from my experience with crediting LH-flights to other programs (OZ, A3) these flights did not show up there so far. In return, SQ-flights with accruing fare-classe did not make their way into a friend's M&M account as well, so it seems that the parter-connectivity has not been restored so far after their IT-overhaul.
Greetings - Dirk
The overhaul basically shut down the M&M-system for a week and it's up again since February 17th, yet from my experience with crediting LH-flights to other programs (OZ, A3) these flights did not show up there so far. In return, SQ-flights with accruing fare-classe did not make their way into a friend's M&M account as well, so it seems that the parter-connectivity has not been restored so far after their IT-overhaul.
Greetings - Dirk
Feb 26, 2012, 2:30 am
#6
Join Date: Apr 2009
Location: SoCal (ONT), PVD/BOS, JAX, RSW
Programs: AA/US PlatPro & 1.05MM, DL Plat (challenge), UA dirt
Posts: 3,189
I just had a few flights on TP that credited very quickly--almost as if it was done in real-time. MAD-LIS-FNC.
Feb 26, 2012, 2:57 am
#7
Join Date: Sep 2008
Programs: UA 1K, Marriott Gold, Hilton Gold, Starwood Gold
Posts: 951
Yes, 15 days without OS credit. I've e-mailed, waiting for a response...
Feb 26, 2012, 3:08 am
#8
Join Date: May 2010
Programs: UA, Hilton
Posts: 92
I took TK flights that were not credited to MP due to fare class.
Feb 26, 2012, 4:03 am
#9
Join Date: May 2010
Posts: 414
No credit for a couple of OS flights here...
Feb 26, 2012, 4:45 am
#10
Join Date: Feb 2008
Location: All over, but based in WDC
Programs: UA-1K, DL-nothing
Posts: 71
I'm still waiting for an SN flight from 15 Feb to post to my OnePass acct. went with OP, because they give 150% for C, where MP would only be 100%. On the positive side, it looks like post-3 March, the new MP will accrue at the old OP rate...
Feb 26, 2012, 5:24 am
#11
Join Date: Apr 2009
Location: SoCal (ONT), PVD/BOS, JAX, RSW
Programs: AA/US PlatPro & 1.05MM, DL Plat (challenge), UA dirt
Posts: 3,189
Which is not very good with TP as on CO, LIS-FNC and LIS-PXO are exempted from earning any mileage--looks like either PDL or LPA it is.
Feb 26, 2012, 6:22 am
#12
Suspended
Join Date: Feb 2012
Location: My Dad told me "wherever you go, there you are".
Programs: UA 1K, CO Plat (not much longer)
Posts: 29
Note this message from the united.com website
"Request credit for your flight either online or by mail.
Effective February 23, online airline partner mileage credit requests will not be available on united.com.
You can submit airline partner mileage credit requests via direct mail until further notice.
The mail form requires Adobe Acrobat Reader to view and print the form. "
Here is the link to the united.com page:
http://www.united.com/page/article/0,6722,51633,00.html
"Request credit for your flight either online or by mail.
Effective February 23, online airline partner mileage credit requests will not be available on united.com.
You can submit airline partner mileage credit requests via direct mail until further notice.
The mail form requires Adobe Acrobat Reader to view and print the form. "
Here is the link to the united.com page:
http://www.united.com/page/article/0,6722,51633,00.html
Feb 27, 2012, 6:37 am
#13
Join Date: Dec 2010
Posts: 175
Same problem here.
I flew a round trip with TK, and only received credit from the return trip. I requested the missing miles online and got them within 4 days
Also just flew Blue1 ten days ago and miles have still not posted. I'll wait til the 14 day limit to request them
I flew a round trip with TK, and only received credit from the return trip. I requested the missing miles online and got them within 4 days
Also just flew Blue1 ten days ago and miles have still not posted. I'll wait til the 14 day limit to request them
Feb 27, 2012, 8:04 am
#14
Join Date: Dec 2002
Location: Washington, D.C.
Programs: UA Premier 1K: PlAAtinum; DL SM, MM; Marriott Gold; CO Plat Emeritus; NW Plat Emeritus
Posts: 4,776
Me too! An SAA roundtrip. Outbound posted promptly, no sign of return.
Friends don't let friends use electronic boarding passes.
Friends don't let friends use electronic boarding passes.
Feb 27, 2012, 1:10 pm
#15
Join Date: Feb 2007
Location: Between ORD and MKE
Programs: AA ExecPlat; UA 1K
Posts: 147
Same here. Just got back from a 7 flight trip .... the 3 United legs posted promptly, the other 4 have not yet posted: LH FRA-DEL 2/12, Jet Airways flights on 2/14, 2/16, and 2/18. In past all LH flights have posted within 3-4 days. Rather than filling out a bunch of paper forms I'm going to give them until 2 weeks after integration day to see if it gets sorted out.