Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
#61
Join Date: Apr 2003
Location: IAD
Programs: Free Agent
Posts: 1,937
My March 3rd flights posted when everybody's PQMs got zeroed out. Only one of two flights on March 4th have posted.
#62
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,393
I got my 3/5 flights posted, and also now show negative miles pre-integration.
What a joke.
What a joke.
#63
Join Date: Aug 2010
Location: AUS
Programs: CO - Platinum(now UA1K), Honors - Diamond, Starwood - Platinum, Hertz - Pres circle, National Exec
Posts: 118
Just had my firs post changeover flight post... flew on 05Mar, posted sometime after 9PM 08Mar, still waiting on the 07Mar flight to post.
I suspect this will be improved over time, who knows what all is happening behind the scenes.
I suspect this will be improved over time, who knows what all is happening behind the scenes.
#64
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
I flew on 3/5 but nothing posted
I flew on 3/5 but nothing posted
#65
Join Date: Oct 2009
Location: Chicago, IL
Programs: UA 1K MM, HHonors Diamond,PC, Marriott Rewards Gold
Posts: 1,118
COnfusion
I flew an M fare from IAH to ORD on the 27th, returning on the 28th-- and the results are weird. The itinerary shows up as a posted receipt with no seats assigned, and the bonus should be 1.5 segments, and 150% mileage per flight. Nothing has posted to my account.
In addition, in spite of the 1K, M-class automatic upgrade, two regionals were deducted from my account. That used to be no big deal when I got two of them at least every quarter for breaking the 10,000 mile barrier, but now they have actual value as they are going away. In addition, the CPU programs are NOT working properly as I have been told by many who are still flying through this mess.
Finally-- as a point to those at UA who think this is just a passing fancy, the nervousness of this whole mess is forcing me to fly my AAlternate for awhile, something I do not normally do until I have hit the 1K barrier mid-year. Keeping my status at AA, which I normally do not focus on too much may be a wise strategy and who knows, if things stay screwed up, at least I'll make EXP and have something to fall back on if 1K proves to be no longer worthwhile.
My experiences with things like this tell me that we are experiencing major, wholehearted efforts at fixes that will take some time, but which will get us back to a state of far less nervousness. My friends at UA were all working over the weekend because of this software trouble.
As an aside, I wrote a message to SMI/J with a cut and paste from FT that highlighted the loss of features and projected troubles which could come from using SHARES instead of Apollo-- and the loss of some features like upgrade transparency and the effects of sweeps and so forth-- he wrote me back a one liner that let me know he felt this would be working out fine.
I am not going to be a smart a$$ and send him an "I told you so" for at least two more weeks-- and then-- only if I see the hard work is simply not going to be enough and chaos requires me to mail in screen shots of everything I have been saving on my iPad for the last few weeks. My only hope is that all the data is preserved from the past, all the new data is being accumulated, and eventually all will be right.
In addition, in spite of the 1K, M-class automatic upgrade, two regionals were deducted from my account. That used to be no big deal when I got two of them at least every quarter for breaking the 10,000 mile barrier, but now they have actual value as they are going away. In addition, the CPU programs are NOT working properly as I have been told by many who are still flying through this mess.
Finally-- as a point to those at UA who think this is just a passing fancy, the nervousness of this whole mess is forcing me to fly my AAlternate for awhile, something I do not normally do until I have hit the 1K barrier mid-year. Keeping my status at AA, which I normally do not focus on too much may be a wise strategy and who knows, if things stay screwed up, at least I'll make EXP and have something to fall back on if 1K proves to be no longer worthwhile.
My experiences with things like this tell me that we are experiencing major, wholehearted efforts at fixes that will take some time, but which will get us back to a state of far less nervousness. My friends at UA were all working over the weekend because of this software trouble.
As an aside, I wrote a message to SMI/J with a cut and paste from FT that highlighted the loss of features and projected troubles which could come from using SHARES instead of Apollo-- and the loss of some features like upgrade transparency and the effects of sweeps and so forth-- he wrote me back a one liner that let me know he felt this would be working out fine.
I am not going to be a smart a$$ and send him an "I told you so" for at least two more weeks-- and then-- only if I see the hard work is simply not going to be enough and chaos requires me to mail in screen shots of everything I have been saving on my iPad for the last few weeks. My only hope is that all the data is preserved from the past, all the new data is being accumulated, and eventually all will be right.
#66
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
Also, to set your expectations appropriately, M fares DO NOT earn 150%. They earn 100%. The benefit of M fares to 1K's are immediate upgrades if inventory is available. However, you will still earn 100% EQM & RDM per the M fare purchased.
-RM
#67
FlyerTalk Evangelist
Join Date: May 2006
Location: SEA or BGR, Lower Earth Orbit
Programs: UA 1K
Posts: 17,217
flights from the 5th posted today. Calculated at the correct 75% plat bonus, PLUS i still got the Pres Plus 25% bonus as well, this is nice, until the 15th i guess.
#68
Join Date: Nov 1999
Location: if it's Thursday, this must be Belgium
Programs: UA 1K MM
Posts: 6,484
I have a simple domestic UA flight from 2/28 that has not posted correctly, while a 3/3 flight did!
[actually, correction. I'm guessing the 2/28 one credited to my UA account, then got transferred over in the merger in the unidentifiable UA balance... This probably is something affecting many people's wonderment of "what happened to that flight I took" just before the merger.]
[actually, correction. I'm guessing the 2/28 one credited to my UA account, then got transferred over in the merger in the unidentifiable UA balance... This probably is something affecting many people's wonderment of "what happened to that flight I took" just before the merger.]
#69
Join Date: Nov 2000
Location: ATL/TLV/SDF
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club Grand Poobah.
Posts: 2,590
One segment of 3/2 flight posted. The other has not.
#70
Join Date: Dec 2011
Location: SLC
Programs: UA 1K
Posts: 493
I had 2/29 CO and 3/3 UA flights that have not posted, so go figure!
Acknowledgement: http://hub.united.com/en-us/News/Com...em-update.aspx
Acknowledgement: http://hub.united.com/en-us/News/Com...em-update.aspx
Last edited by iluv2fly; Mar 9, 2012 at 9:03 pm Reason: merge
#71
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,393
Acknowledgement: http://hub.united.com/en-us/News/Com...em-update.aspx
Whereby 'functioning as planned' means mile-shaving, TODs, etc.
#72
Join Date: Dec 2011
Location: SLC
Programs: UA 1K
Posts: 493
My wife and kids were able to travel to California today on a FF award, so that's something ;-) I want my miles, but if it doesn't happen this week it's not the end of the world.
#73
Join Date: Jun 2011
Location: IAH
Programs: UA Gold, Marriott Gold, HH Gold, Hyatt Explorist, Hertz PC, Avis 1st
Posts: 313
Had two flight on 3/3 post only the Award mileage and PQS but 0 PQM's posted. Called MP and they were less than helpful and said to check back on Monday.
ETA:
As soon as i posted this I checked again and the PQM's just got posted correctly. Still nothing from my two flights on 3/6
ETA:
As soon as i posted this I checked again and the PQM's just got posted correctly. Still nothing from my two flights on 3/6
Last edited by iahkid2014; Mar 9, 2012 at 7:20 pm
#74
Join Date: Jun 2007
Location: Aurora, CO
Programs: Statusless and proud
Posts: 7,582
Flew four segments on 3/4, only two have posted. Nothing on my 3/5 nor 3/6 flights.
Chris
Chris
#75
Join Date: Nov 2011
Location: Austin, Tx
Programs: DL PM, HH Plat, National Executive
Posts: 210
I went AUS-ORD-SBD on 3/5 and they just showed up today. My ORD-AUS on 3/7 hasn't posted yet.