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Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]

Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]

Old Mar 9, 12, 8:39 am
  #61  
 
Join Date: Apr 2003
Location: IAD
Programs: UA 2MM, Marriott Ambassador
Posts: 1,896
My March 3rd flights posted when everybody's PQMs got zeroed out. Only one of two flights on March 4th have posted.
Condition One is offline  
Old Mar 9, 12, 8:45 am
  #62  
 
Join Date: Jan 2005
Location: DEN
Programs: UA 1K, once-upon-a-time NW Gold, BMI Gold, Hyatt Diamond, SPG Gold
Posts: 6,249
I got my 3/5 flights posted, and also now show negative miles pre-integration.

What a joke.
hobo13 is offline  
Old Mar 9, 12, 8:47 am
  #63  
 
Join Date: Aug 2010
Location: AUS
Programs: CO - Platinum(now UA1K), Honors - Diamond, Starwood - Platinum, Hertz - Pres circle, National Exec
Posts: 118
Just had my firs post changeover flight post... flew on 05Mar, posted sometime after 9PM 08Mar, still waiting on the 07Mar flight to post.

I suspect this will be improved over time, who knows what all is happening behind the scenes.
TXHolmes is offline  
Old Mar 9, 12, 8:58 am
  #64  
 
Join Date: Dec 2007
Location: New England
Programs: DL/UA Plat, Hilton Diamond, Marriott Plat, Radisson Gold
Posts: 6,327
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

I flew on 3/5 but nothing posted
demkr is offline  
Old Mar 9, 12, 9:04 am
  #65  
 
Join Date: Oct 2009
Location: Chicago, IL
Programs: UA 1K MM, HHonors Diamond,PC, Marriott Rewards Gold
Posts: 983
COnfusion

I flew an M fare from IAH to ORD on the 27th, returning on the 28th-- and the results are weird. The itinerary shows up as a posted receipt with no seats assigned, and the bonus should be 1.5 segments, and 150% mileage per flight. Nothing has posted to my account.

In addition, in spite of the 1K, M-class automatic upgrade, two regionals were deducted from my account. That used to be no big deal when I got two of them at least every quarter for breaking the 10,000 mile barrier, but now they have actual value as they are going away. In addition, the CPU programs are NOT working properly as I have been told by many who are still flying through this mess.

Finally-- as a point to those at UA who think this is just a passing fancy, the nervousness of this whole mess is forcing me to fly my AAlternate for awhile, something I do not normally do until I have hit the 1K barrier mid-year. Keeping my status at AA, which I normally do not focus on too much may be a wise strategy and who knows, if things stay screwed up, at least I'll make EXP and have something to fall back on if 1K proves to be no longer worthwhile.

My experiences with things like this tell me that we are experiencing major, wholehearted efforts at fixes that will take some time, but which will get us back to a state of far less nervousness. My friends at UA were all working over the weekend because of this software trouble.

As an aside, I wrote a message to SMI/J with a cut and paste from FT that highlighted the loss of features and projected troubles which could come from using SHARES instead of Apollo-- and the loss of some features like upgrade transparency and the effects of sweeps and so forth-- he wrote me back a one liner that let me know he felt this would be working out fine.

I am not going to be a smart a$$ and send him an "I told you so" for at least two more weeks-- and then-- only if I see the hard work is simply not going to be enough and chaos requires me to mail in screen shots of everything I have been saving on my iPad for the last few weeks. My only hope is that all the data is preserved from the past, all the new data is being accumulated, and eventually all will be right.
tryathlete is offline  
Old Mar 9, 12, 10:10 am
  #66  
 
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Silver (1MM), Marriott Amb (LT Titanium)
Posts: 8,628
Originally Posted by tryathlete View Post
I flew an M fare from IAH to ORD on the 27th, returning on the 28th-- and the results are weird. The itinerary shows up as a posted receipt with no seats assigned, and the bonus should be 1.5 segments, and 150% mileage per flight. Nothing has posted to my account.
The flights will eventually post. Give it a little time. If you need the miles right away to book another flight then call and ask but I can tell you that won't really speed up the process as the OPSC takes weeks to get through things.

Also, to set your expectations appropriately, M fares DO NOT earn 150%. They earn 100%. The benefit of M fares to 1K's are immediate upgrades if inventory is available. However, you will still earn 100% EQM & RDM per the M fare purchased.

-RM
RobOnLI is offline  
Old Mar 9, 12, 4:46 pm
  #67  
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Join Date: May 2006
Location: BGR; Lower Earth Orbit
Programs: UA Platinum
Posts: 16,786
flights from the 5th posted today. Calculated at the correct 75% plat bonus, PLUS i still got the Pres Plus 25% bonus as well, this is nice, until the 15th i guess.
WIRunner is offline  
Old Mar 9, 12, 4:53 pm
  #68  
TA
 
Join Date: Nov 1999
Location: if it's Thursday, this must be Belgium
Programs: UA 1K MM
Posts: 6,210
I have a simple domestic UA flight from 2/28 that has not posted correctly, while a 3/3 flight did!

[actually, correction. I'm guessing the 2/28 one credited to my UA account, then got transferred over in the merger in the unidentifiable UA balance... This probably is something affecting many people's wonderment of "what happened to that flight I took" just before the merger.]
TA is offline  
Old Mar 9, 12, 5:01 pm
  #69  
Marriott Contributor Badge
 
Join Date: Nov 2000
Location: ATL
Programs: AA Splat, Marriott LT Ti, Hyatt Glob
Posts: 1,708
One segment of 3/2 flight posted. The other has not.
born sleepy is offline  
Old Mar 9, 12, 5:01 pm
  #70  
 
Join Date: Dec 2011
Location: SLC
Programs: UA 1K
Posts: 483
Originally Posted by smartinez View Post
I had a 2/29 UA flight and a 3/3 CO flight that have both posted.
I had 2/29 CO and 3/3 UA flights that have not posted, so go figure!

Acknowledgement: http://hub.united.com/en-us/News/Com...em-update.aspx

Last edited by iluv2fly; Mar 9, 12 at 9:03 pm Reason: merge
eflyte is offline  
Old Mar 9, 12, 5:33 pm
  #71  
 
Join Date: Jan 2005
Location: DEN
Programs: UA 1K, once-upon-a-time NW Gold, BMI Gold, Hyatt Diamond, SPG Gold
Posts: 6,249
Originally Posted by eflyte View Post
>This was the single largest technology conversion in aviation history, and the vast majority of our systems are functioning as planned.

Whereby 'functioning as planned' means mile-shaving, TODs, etc.
hobo13 is offline  
Old Mar 9, 12, 6:08 pm
  #72  
 
Join Date: Dec 2011
Location: SLC
Programs: UA 1K
Posts: 483
My wife and kids were able to travel to California today on a FF award, so that's something ;-) I want my miles, but if it doesn't happen this week it's not the end of the world.
eflyte is offline  
Old Mar 9, 12, 7:05 pm
  #73  
 
Join Date: Jun 2011
Location: IAH
Programs: UA Gold, Marriott Gold, HH Gold, Hyatt Explorist, Hertz PC, Avis 1st
Posts: 313
Had two flight on 3/3 post only the Award mileage and PQS but 0 PQM's posted. Called MP and they were less than helpful and said to check back on Monday.

ETA:
As soon as i posted this I checked again and the PQM's just got posted correctly. Still nothing from my two flights on 3/6

Last edited by iahkid2014; Mar 9, 12 at 7:20 pm
iahkid2014 is offline  
Old Mar 9, 12, 7:15 pm
  #74  
 
Join Date: Jun 2007
Location: Aurora, CO
Programs: Statusless and proud
Posts: 6,833
Flew four segments on 3/4, only two have posted. Nothing on my 3/5 nor 3/6 flights.

Chris
JayhawkCO is offline  
Old Mar 9, 12, 7:19 pm
  #75  
 
Join Date: Nov 2011
Location: Austin, Tx
Programs: DL PM, HH Plat, National Executive
Posts: 190
I went AUS-ORD-SBD on 3/5 and they just showed up today. My ORD-AUS on 3/7 hasn't posted yet.
charlesdemar is offline  

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