Jan 28, 2024, 7:11 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Mar 13, 2012, 10:09 am
#136
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
Did see some non-flight mileage, however, credit today (Topguest check-ins, MP dining)
Did see some non-flight mileage, however, credit today (Topguest check-ins, MP dining)
Mar 13, 2012, 10:17 am
#137
Join Date: Nov 2001
Location: Cleveland, Ohio, USA
Programs: UA PM, DL PM, Bonvoy Titanium, HH Gold
Posts: 1,293
Still waiting have flights on 3/5 and 3/6 that all got the erroneous ON. Instead of calling, I'll wait to see what happens once others get theirs going and then I will bother them.
Sigh......
Sigh......
Mar 13, 2012, 10:24 am
#138
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
ON is an issue according to the agent I spoke wirh 3 days ago. However, even a flight with R (in the same PNR) did not post
Originally Posted by DawgmanOH
Still waiting have flights on 3/5 and 3/6 that all got the erroneous ON. Instead of calling, I'll wait to see what happens once others get theirs going and then I will bother them.
Sigh......
Sigh......
Mar 13, 2012, 10:35 am
#139
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Mar 13, 2012, 10:55 am
#140
Join Date: Jan 2008
Posts: 331
I have 5 itineraries (worth approx 35k EQM) since 2/15 that have not posted.
2 of them were before 3/4. I seem to remember seeing those two had posted on my old MP account but when the switch happened, the record of the flights disappeared. The miles from those 2 itineraries might very well be reflected in my current total miles but I am not 100% sure. There is just nothing listed at all in my activity year to date page.
I attempted to submit those flights for missing mileage credit online but that apparently is not working either. The site did not recognize any ticket numbers at all and tells me call.
Lastly, 2 other observations about the website:
Missing mileage no longer allows you to submit the confirmation code - only the ticket number
And......you can not longer pull up past reservations to retrieve the ticket numbers OR past confirmations.
I am currently in Europe so I am not going to deal with CS on the phone until I return. I can only hope that it works itself out before i return or that my current itineraries (some on *alliance) won't disappear into the stratosphere.
2 of them were before 3/4. I seem to remember seeing those two had posted on my old MP account but when the switch happened, the record of the flights disappeared. The miles from those 2 itineraries might very well be reflected in my current total miles but I am not 100% sure. There is just nothing listed at all in my activity year to date page.
I attempted to submit those flights for missing mileage credit online but that apparently is not working either. The site did not recognize any ticket numbers at all and tells me call.
Lastly, 2 other observations about the website:
Missing mileage no longer allows you to submit the confirmation code - only the ticket number
And......you can not longer pull up past reservations to retrieve the ticket numbers OR past confirmations.
I am currently in Europe so I am not going to deal with CS on the phone until I return. I can only hope that it works itself out before i return or that my current itineraries (some on *alliance) won't disappear into the stratosphere.
Mar 13, 2012, 11:07 am
#141
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
That didn't help my FIL's LX flights from mid-Feb get credited, when the system was "on". Of course, since 15 days isn't unheard of for *A flights on OP (now MP), that puts it in the 1st week of March "off" zone.
Mar 13, 2012, 11:21 am
#142
Join Date: Dec 2000
Location: New York, NY
Programs: UA 1K, AA EXP, Hilton, Marriott Rewards,SPG
Posts: 1,134
SQ and LH flights on 3/5 & 3/9. No post of miles as of yet. 
Mar 13, 2012, 11:34 am
#143
Join Date: Dec 2000
Location: New York, NY
Programs: UA 1K, AA EXP, Hilton, Marriott Rewards,SPG
Posts: 1,134
I wonder if they have turned on Partner flights posting yet.
Mar 13, 2012, 12:00 pm
#144
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Mar 13, 2012, 12:24 pm
#145
Join Date: Jan 2000
Location: Boulder, CO and Waimea, HI
Programs: UAL 1K MM
Posts: 748
Mar 13, 2012, 1:45 pm
#146
Join Date: May 2004
Location: SFO sometimes
Programs: UA 1K, AA gold, A3 gold
Posts: 1,634
My two segments from 3/5 just posted tonight. However, only the segments and award miles posted to the account. The flights show the PQM but they are not tallied in my account. In other words my account is still showing the 3/3 post-merger PQM total without the two flights from 3/5 being added in.
United is running a ton of website updates right now so I'm not too worried. If the flights are in the account but the total is wrong I've read it could be 1-2 weeks before they flush out all of these errors and things get back on track.
-RM
United is running a ton of website updates right now so I'm not too worried. If the flights are in the account but the total is wrong I've read it could be 1-2 weeks before they flush out all of these errors and things get back on track.
-RM
Mar 13, 2012, 2:07 pm
#147
Join Date: Jul 2011
Programs: UA 1K, SPG Platinum, Hyatt Diamond, Hilton Platinum, Marriott Platinum
Posts: 568
Still waiting for my mid Feb LH and SA flights to come through. Also DEQM for SFO to ORD in Jan never appeared. Have emailed MP. Hope I am in a backlog being worked through. Not going to harass them but would like to see accounts squared away.
Mar 13, 2012, 2:34 pm
#148
Join Date: Dec 2006
Programs: Marriott Titanium & Lifetime Platinum, United Platinum, Delta Silver
Posts: 592
My Lufthansa business class flight from Feb 22 still has not posted. When I called, they said all partner airline postings had been turned off. Does anyone know when this will be turned back on or do I need to send in the docs to get the correct mileage credit?
Mar 13, 2012, 3:10 pm
#149
Join Date: Feb 2012
Location: Tampa
Programs: UA Global Services and 3MM, Lifetime Hilton Diamond/Marriott Titanium Ambassador, Hertz PC
Posts: 250
It is a clown show in their IT department....... I am missing PQM's, Lifetime miles, things post goofy, dont post at all, no upgrades, blah, blah, blah....
Mar 13, 2012, 3:51 pm
#150
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Send in the docs for sure - just did for my FIL's LX flights, MP said they're all backed up. Hope you have the BPs. Still likely to take a few more weeks.