Airline Status Match Master Thread: 2009 - 2011
#226
Join Date: Dec 2004
Location: DCA/IAD
Programs: UA GS
Posts: 282
I don't think you can do this on UA. I can't find a way to do it (i'm only base level though trying to use up old points).
I had a similar situation with CO when I matched as I didn't have a card. I explained this on an email and like you sent a statement indicating my status. They did the match within 24 hours of the email.
I'd just email back and explain - pretty sure you won't have any issues.
I had a similar situation with CO when I matched as I didn't have a card. I explained this on an email and like you sent a statement indicating my status. They did the match within 24 hours of the email.
I'd just email back and explain - pretty sure you won't have any issues.
I just held with the OnePass service center for 30 minutes, finally got ahold of someone and was told there was no way to do the status match without a copy of the card. I told them there was no way to print a copy from the website, and that I may not receive the card from UA for a month or longer.
The rep told me again that she couldn't do anything without a copy of the card. When I asked to speak to a supervisor she said she was transferring me, then hung up on me.
#227
Join Date: Dec 2004
Location: DCA/IAD
Programs: UA GS
Posts: 282
He responded that it was just policy. My favorite answer.
I suppose they do it for an additional layer of confirmation, but if someone would spend long enough in Photoshop doctoring their mileage statement, then I don't see why they couldn't do the same with the card.
#228
Join Date: Nov 2008
Programs: QF Platinum, NZ *G, Le Club Platinum, Hilton Diamond, Club Carlson Gold, SPG Gold
Posts: 286
Just as a follow up, called back (30 minutes on hold) and got bumped up to a supervisor this time. He explained again that they need the card to status match, no exceptions. I nicely asked, if all the information necessary is contained on the printed statement, what information do they need from the card?
He responded that it was just policy. My favorite answer.
I suppose they do it for an additional layer of confirmation, but if someone would spend long enough in Photoshop doctoring their mileage statement, then I don't see why they couldn't do the same with the card.
He responded that it was just policy. My favorite answer.
I suppose they do it for an additional layer of confirmation, but if someone would spend long enough in Photoshop doctoring their mileage statement, then I don't see why they couldn't do the same with the card.
#230
Join Date: Oct 2008
Programs: UA 1K, AA Plat, SPG Platinum, National Executive
Posts: 1,970
What is UA's cutoff date for the additional year of status. If you do so now, it expires in 2010. Is there a date one can match so it would expire in 2011?
#232
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
#233
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
#234
Join Date: Oct 2003
Location: PDX/AUS
Programs: AA-UA-AS IHG-SPG-Carlson
Posts: 4,562
Anyone know a specific MAIL address for Delta status match?
edit-
After no reply here, I emailed Delta.
Turns out there is no special address via USPS,
just the general one given on their website.
FYI, the text of their answer:
Dear MrHalliday,
Thank you for contacting us through delta.com. We are sorry for the
delay in responding to your message.
We understand that because of your travel on another airline, you have
achieved a status which is comparable to one of our Medallion levels. We
appreciate your interest in becoming a part of our SkyMiles Medallion
membership.
While we reserve the right of granting Platinum Medallion status only to
those members who achieve the status within our program guidelines, we
will consider a one time offer of Silver or Gold Medallion levels to
members who meet the requirements of other airline programs. If you are
interested in participating and to determine if you meet the criteria
for this one time offer, additional information is needed. Please submit
a legible photocopy of your Elite card showing the current status held
at this time in the airline program you use most frequently. Current
Delta SkyMiles Medallion members are not eligible to participate.
If you are already a SkyMiles member please provide your account number.
If not, please include your address and phone number.
Delta Air Lines, Dept. 654
SkyMiles Service Center
P.O. Box 20532
Atlanta, GA. 30320-2532
If you are sending your request via courier delivery,
please use the following address:
Delta SkyMiles Service Center
Department 654
Hartsfield-Jackson Atlanta International Airport
Atlanta, GA 30320
Fax - 404-773-1945 - General members
Sincerely,
Online Customer Support Desk
edit-
After no reply here, I emailed Delta.
Turns out there is no special address via USPS,
just the general one given on their website.
FYI, the text of their answer:
Dear MrHalliday,
Thank you for contacting us through delta.com. We are sorry for the
delay in responding to your message.
We understand that because of your travel on another airline, you have
achieved a status which is comparable to one of our Medallion levels. We
appreciate your interest in becoming a part of our SkyMiles Medallion
membership.
While we reserve the right of granting Platinum Medallion status only to
those members who achieve the status within our program guidelines, we
will consider a one time offer of Silver or Gold Medallion levels to
members who meet the requirements of other airline programs. If you are
interested in participating and to determine if you meet the criteria
for this one time offer, additional information is needed. Please submit
a legible photocopy of your Elite card showing the current status held
at this time in the airline program you use most frequently. Current
Delta SkyMiles Medallion members are not eligible to participate.
If you are already a SkyMiles member please provide your account number.
If not, please include your address and phone number.
Delta Air Lines, Dept. 654
SkyMiles Service Center
P.O. Box 20532
Atlanta, GA. 30320-2532
If you are sending your request via courier delivery,
please use the following address:
Delta SkyMiles Service Center
Department 654
Hartsfield-Jackson Atlanta International Airport
Atlanta, GA 30320
Fax - 404-773-1945 - General members
Sincerely,
Online Customer Support Desk
Last edited by MrHalliday; Jan 22, 2009 at 5:03 am
#236
Join Date: Feb 2006
Location: MSN/HOU
Programs: DL Silver (0.239 MM), DL SkyClub Life, IHG Plat, Hilton Gold
Posts: 1,107
#237
Join Date: Jul 2008
Location: DFW
Programs: Hyatt Globalist, HH Diamond, Marriott Titanium/Lifetime Platinum, AA EXP, UA Gold
Posts: 719
Hope this is helpful, straight from the horses mouth
Thank you for your interest in our Elite Status Match program.
To be considered for either Premier or Premier Executive status through our Elite Status Match promotion, please forward your name, address, Mileage Plus account number, e-mail address and a copy of your most recent summary from your airline here. You may fax this information to 605-341-6140, Attn: Elite Status Match, or you may write to:
Mileage Plus Service Center
Attn: Elite Status Match
PO Box 6121
Rapid City SD 57709-6121
If your status match is approved, we will upgrade you to either Premier or Premier Executive status for 90 days from the date of approval. To remain a Premier member, you will need to fly 7,500 paid flight miles or 10 segments on qualifying United flights* within that 90 day timeframe. To remain a Premier Executive member, you will need to fly 15,000 paid flight miles or 20 flight segments on qualifying flights* within that 90-day timeframe.
*Qualifying flights: Purchased flights with a UA flight number that are operated by true United or United Express . United -marketed codeshare flights operated by another carrier do not qualify.
Once you meet the threshold for your status match, we will send you the appropriate membership kit and you will remain a Premier or Premier Executive member through January 31, 2010. If you do not meet the threshold, you will return to your original level of membership.
Please allow 5-7 business days for processing after receipt of your request.
Thank you for your interest in our Elite Status Match program.
To be considered for either Premier or Premier Executive status through our Elite Status Match promotion, please forward your name, address, Mileage Plus account number, e-mail address and a copy of your most recent summary from your airline here. You may fax this information to 605-341-6140, Attn: Elite Status Match, or you may write to:
Mileage Plus Service Center
Attn: Elite Status Match
PO Box 6121
Rapid City SD 57709-6121
If your status match is approved, we will upgrade you to either Premier or Premier Executive status for 90 days from the date of approval. To remain a Premier member, you will need to fly 7,500 paid flight miles or 10 segments on qualifying United flights* within that 90 day timeframe. To remain a Premier Executive member, you will need to fly 15,000 paid flight miles or 20 flight segments on qualifying flights* within that 90-day timeframe.
*Qualifying flights: Purchased flights with a UA flight number that are operated by true United or United Express . United -marketed codeshare flights operated by another carrier do not qualify.
Once you meet the threshold for your status match, we will send you the appropriate membership kit and you will remain a Premier or Premier Executive member through January 31, 2010. If you do not meet the threshold, you will return to your original level of membership.
Please allow 5-7 business days for processing after receipt of your request.
Well, I just sent my request off to try and match my AA status. Here goes nothing! Thanks for all the info.
#238
Ambassador: Thai Airways
Join Date: Jan 2005
Location: Bangkok
Programs: UA 1k, TG Gold, LT Bonvoy Titanium, Hyatt Globalist, Hilton Diamond, IHG Diamond Ambassador
Posts: 1,034
Dear experts,
I just tried to fax documents to NW to match my status but the fax number I got from the other post is somehow in error. +1-281-2547567
Does anyone have a correct number?
Thanks and rgds,
Kiam
I just tried to fax documents to NW to match my status but the fax number I got from the other post is somehow in error. +1-281-2547567
Does anyone have a correct number?
Thanks and rgds,
Kiam
#239
Ambassador: Thai Airways
Join Date: Jan 2005
Location: Bangkok
Programs: UA 1k, TG Gold, LT Bonvoy Titanium, Hyatt Globalist, Hilton Diamond, IHG Diamond Ambassador
Posts: 1,034
#240
Join Date: Jul 2003
Location: HSV
Programs: DL SkyMiles PM/1.2MM, UA Premier gold/1MM, Choice diamond, Marriott gold
Posts: 1,374
As of last week, yes it's correct. I FAXed a request to this number and it went through fine.