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Waldorf Astoria Maldives Ithaafushi {MDV}

Waldorf Astoria Maldives Ithaafushi {MDV}

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Old Oct 6, 20, 12:44 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: joecool1885
Wiki Link
:-: Welcome to the Waldorf Astoria Maldives Ithaafushi Wiki! :-:
Notes: All prices are in US Dollars and are exclusive of taxes unless specified (by ++)

Tax Information
• 10% Service Charge (levied by resort. For info on this and how it's distributed, see this post)
• 12% T-GST (Tourist Goods & Services Tax, levied by the Maldivian government, current as of Oct 1, 2014)
• Total tax is 23.2%, not 22% as one would think. Example; $100 + 10% = $110, then add 12% on to $110 for a total of $123.20
• • Tip: To work out prices before the 23.2% taxes, multiply by 0.81169, i.e; 123.2 * 0.81169 = 100
• A Green Tax of $6pp/pn (levied by the Maldivian government) has been introduced starting from 1 November 2015. Points/Redemption bookings are exempt from the tax for up to two guests per room

Booking with points
• Bookings must be cancelled 30 days prior in order to avoid one full night's charge at BAR. (previously 14 days)
• Website and phone agents state that a cash deposit equivalent to the BAR per night will be taken when booking stays with points. This is an error. NO CASH DEPOSIT IS TAKEN WHEN MAKING A POINTS BOOKING
• Free night certificate: The phone agent states that a cash deposit equivalent to the BAR per night will be taken when booking your free night. This is an error. NO CASH DEPOSIT IS TAKEN WHEN USING YOUR FREE NIGHT CERTIFICATE

Transfers To and From Resort
• Waldorf Astoria Ithaafushi is located in South Malι Atoll, 23km southwest of Malι and Velana International Airport [MLE] (also known as Malι International Airport, previously known as Ibrahim Nasir International Airport)
• Transfer experience includes personal service for your group after luggage pick-up until arrival on the yacht; yacht includes dedicated server for champagne, non-alcoholic beverages, and light snacks. Departure experience on the yacht is the same, and your group be personally escorted through airline check-in until airport security.
• Pricing in 2020 is $600++ per person, and in 2019 it was $350++ per person per way ($1724.80 return inclusive of taxes for 2 passengers). The price for kids 5 and under is complimentary while kids 6-11 years old are charged $300++ per person. If the yacht is not available, a speedboat will be provided by the resort. If this happens, you may be refunded the yacht transfer fee.
• See this post for a detailed review of the yacht transfer (Courtesy of jphripjah)
• Third party transfers are not permitted by the resort.
• Transfer to / from Conrad Maldives Rangali Island: A private seaplane transfer from the Waldorf to the Conrad, taking approximately 25 minutes, is approximately USD 8,125++. Most guests travel between the resort booking the standard round trip seaplane from Male to Rangali and then the Yacht transfer round trip from Male to Waldorf.

Resort Information / Spa / Activities
• WA Ithaafushi is made up of three islands (95% man-made)
• There are 2 standalone OWVs (Over Water Villas) and 121 villas in total
• Click here (Hilton's website) or here (dedicated website) to visit the resort on the web
• The kids club (one of the biggest in the Maldives) is for children between 4 to 11 years. Click here for detailed information and here for the schedule. Click here, here and here for basic reviews and comprehensive sets of pictures (All courtesy of Traveler Dave)
• See this and this post for info on the Christmas Eve and New Years Eve Gala Fee
• Click here to visit the resort's listing on TripAdvisor
• Tennis courts: See this post
• For a new map of the resort click here
> For the old map of the resort click here * Note that this map is orientated north and so the SUNRISE and SUNSET written on it are incorrect. Also note that you receive a black and white map when you arrive and this is not as good nor as detailed as the one posted here. For comments on the quality of the map, click here
• Snorkelling spots and other info 3e4sd:Link to post: (Courtesy of AirForceFlyer)
• Scuba Diving pics :Link to post: (Courtesy of Traveler Dave)
• Activities Brochure (prices as of July 2019)
• Spa pics and review :Link to post: (Courtesy of Traveler Dave)
• Wellness Programme :Link to post: (Courtesy of AirForceFlyer)

Resort Information - F&B and Menus
• The resort has 11 restaurants / bars
• Some restaurant menus are available in PDF format on the resort's website. Click here to visit the relevant page on their website
• Menus for most restaurants as of early October 2020: See this post
• For pictures of most of the menus: Part 1 and Part 2
• Dining Programme / restaurant opening times: See this post and the post below it
• IVD (In Villa Dining) menus: See this post
• Yasmeen - Menu version discussion here.
• Terra is $298.00++ per person. As of December 2019, the set menu includes Amuse Brioche (3 selections per person), a starter (tuna, avocado, caviar), 2 courses highlighting lobster and wagyu beef with a pallet cleanse in between, a dessert course, then finishing with 3 additional sweet selections per person.
• The Ledge - See this post. Note that this menu changes daily but there are probably only 2 for each day and 14 in total (7 for lunch and 7 for dinner). Chefs rotate to the resort from Burnt Ends in Singapore.
+ Peacock Alley 1/2 priced drinks daily after 9:30pm. High-quality cocktails and liquors available at a very affordable price ranging from $13-$15 post discount
+ Tasting Table full buffet breakfast with made to order entrees and complimentary Champagne for $65++/person or Free for Hilton Diamond / Gold
+ Glow and Yasmeen wine selections are priced in the $65 - $85 ++ range per bottle.
• Lunch can be purchased at the main pool or beach from Nava or The Ledge. The majority of lunch entrees cost $30-$50++. Lunch is also available at Tasting Table, Tangled, or In Villa Dining.
• A new pizza oven was flown in from Italy to replace the original oven installed at Nava, and an Italian chef traveled to the resort to work with the team to elevate pizza quality in early December of 2019.
• During festive season 2019, the resort introduced a lobster & champagne dinner on the beach, including tasting stations, free flow champagne, and a live band for $298++ per person.

Miscellaneous Information
• Villa pool depth: See this post
• Best snorkelling spots: See this post and this post
• Complimentary water (in villa): See this post
• Walking / getting around the resort: See this post
• Sunset / Sunrise at the resort: See this post and this post
• Power outlet configuration: See this post



Elite member benefits:

Hilton Honors GOLD MEMBERS:
  • Full breakfast at Tasting Table
  • In-villa VIP welcome bottle of wine and fruits
  • Complimentary daily afternoon delights (see here for pic) with a fine selection of beverages crafted by mixologist and sommelier from 16:00 to 17:00 at Peacock Alley
  • 50% special offer on selected beverages at Nava Beach Club from 22:00 to 23:30
Hilton Honors DIAMOND MEMBERS:
  • Full breakfast at Tasting Table
  • In-villa VIP welcome Champagne, sweet and savoury amenities
  • [Diamond only benefit] With a selected 60-minute massage, enjoy a complimentary additional 30-minute at Waldorf Astoria Spa
  • Complimentary daily afternoon delights (see here for pic) with a fine selection of beverages crafted by mixologist and sommelier from 16:00 to 17:00 at Peacock Alley
  • 50% special offer on selected beverages at Nava Beach Club from 22:00 to 23:30

Accommodation:
At opening the resort defined Beach Villas as the lowest category of accommodation (only this category bookable with points). The next highest category was Reef Villas then above that, the Overwater Villas. Note: villas on the Private Island do not count.
This will change in 2020. Quote from the resort "Please be informed that for next year we have changed our villa category. Kindly note that the Reef Villa will be our base category, next will be the Overwater Villa and then the Beach Villa. Basically the Beach Villa will be a higher category compared to reef Villa and Overwater Villa."
See this post for the conversation related to this. Pricing has changed as well to reflect this. See below for 2020 pricing.
Note that as of August 2019 the BV is still available to book on points in 2020. This may change, however.

Prices - Accommodation (2020):

***** March 2020 Figures *****
• Beach Villa USD 2630
• Overwater Villa USD 2430
• Reef Villa USD 1930


Prices - Accommodation (2019):

***** July 2019 Figures *****
• 2 Bedroom Beach Villa with Pool USD 3850
• 2 Bedroom Over Water Villa with Pool USD 4350

***** October 2019 Figures *****
• Beach Villa USD 2100
• Grand Beach Villa USD 2300
• Reef Villa USD 2300
• Grand Reef Villa USD 2500
• Overwater Villa USD 2500
• Grand Overwater Villa USD 2700


***** Upgrade Costs - Jul 2019 *****
• Two Bedroom Beach - US 2000
• Two Bedroom Grand Beach - US 2200
• Two Bedroom Reef - US 2200
• Two Bedroom Overwater - US 2400

***** Upgrade Costs - Oct 2019 *****
• Reef Villa USD 200
• OWV USD 400


Villa Types and Abbreviations used in this thread (listed in order from most basic to most luxurious)

-- BVs (Beach Villas) --

BV (Beach Villa)
GBV (Grand Beach Villa)

-- RVs (Reef Villas) --

RV (Reef Villa, the Garden Villa category shown in the pre-opening promo video)
GRV (Grand Reef Villa, also a type of Garden Villa shown in the pre-opening promo video)

-- OWVs (Over Water Villas) aka Ocean Villas in rewards booking --

OV (Overwater Villa)
GOV (Grand Overwater Villa)
SMR (Stella Maris Residences)

-- Occupancy Information --
See this post for maximum occupancy of each villa type

Villa Selection
• See this post and this post
• Privacy - Beach Villas: For pics, info and opinions, see the following posts; 1, 2, 3, 4, 5, 6, 7, 8, 9, 10


Travel & Safety Information
• The Maldives is listed in Category 1 (the highest category) on the
WHO Zika virus classification table. However, don't let that scare you because as of April 13, 2017 there has only been one confirmed case of Zika in the Maldives
• Click here for information related to the single Zika infection in the Maldives (reported in January of that year)


Contact
• General Enquiries: [email protected]
• Reservations Department: [email protected]
• Tel: +960-4000-300


Weather:
Note: since the resort is close to Mahibadhoo (where there is a weather station), I have added this info from the Conrad Maldives thread as both resorts are close by and the weather will be the same as far as forecasts go (MaldivesFreak)
• General info on weather in the Maldives: Link 1 Link 2 (Maldivian government website)
• Recommended Android weather app: eWeather HD. See this post for detailed info on the app, settings, tips and general weather info (Courtesy of MaldivesFreak)
• Want to get an idea about the weather in the month of August? Click here to read a post from a FT member that spends 2 weeks at Rangali during this month (Courtesy of Splotly)


Pictures - Resort under construction:
• January, 2018 :Link to post:
• June, 2018 :Link to post:
• Approx October, 2018 :Link to post:
• January, 2019 :Link to post:

Pictures & Videos - Post-opening:
• General pics of the resort (July, 2019) :Link to post: (Courtesy of jphripjah)
• The Stella Maris exclusive! :Link to post with links to videos: (Courtesy of alanslegal)
• Breakfast buffet at Tasting Table - Post #1 :Link to post: (Courtesy of alanslegal)
• Breakfast buffet at Tasting Table - Post #2 :Link to post: (Courtesy of jphripjah)
• Breakfast buffet at Tasting Table - Post #3 :Link to post: (Courtesy of Traveler Dave)
• Breakfast buffet at Tasting Table - Post #4 :Link to post: (Courtesy of Another Getaway)
• IVD(in villa dining) :Link to post: (Courtesy of Stivelio)
• Terra (views from all 7 'cages') :Link to post: (Courtesy of jphripjah)
• Terra and Family Pool :Link to post with link to video: (Courtesy of alanslegal)
• Reef Villa with sunset view :Link to post: (Courtesy of Stivelio)
• Views in the direction of Male (night & day pics) :Link to post 1: (Courtesy of wekxbrainx) :Link to post 2: (Courtesy of jphripjah)
• Bicycle tour :Link to post:
• Various resort and villa pics from a stay in November 2019 :Link to post: (Courtesy of aspenedelen)

Reviews:
• Review by goldelite8
• Review by escape4
• Review by Falcons05 (text only)

Historical Information for high rollers:
+ $135 shisha, Check out this post
+ If you do NOT have Gold/Diamond status with Free breakfast AND you decide NOT to pay the $65++ for full buffet at Tasting Table, then you may or may not encounter a $35 charge for a single egg
+ 106,000 dollar bottle of wine: Click
here for a picture of the wine menu (reactions follow on subsequent pages)





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Old Aug 9, 19, 10:35 pm
  #1276  
Hilton Contributor Badge
 
Join Date: May 2012
Location: Phuket Thailand
Programs: HH Diamond, BA Gold, IHG Gold, Oman Gold
Posts: 942
I think it is very telling that management is quick to respond to positive reviews on Trip Advisor, but seem to ignore the negative ones.
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Old Aug 9, 19, 11:06 pm
  #1277  
 
Join Date: Aug 2014
Location: Frankfurt, Germany
Programs: Hyatt Globalist, Hilton Diamond, IHG Platinum, SPG Gold
Posts: 82
Originally Posted by gav0106 View Post
I think it is very telling that management is quick to respond to positive reviews on Trip Advisor, but seem to ignore the negative ones.
Seems to be the only thing they are quick to respond to.
BLTraveler is offline  
Old Aug 9, 19, 11:09 pm
  #1278  
 
Join Date: Aug 2017
Location: SAN
Posts: 820
Originally Posted by gav0106 View Post
I think it is very telling that management is quick to respond to positive reviews on Trip Advisor, but seem to ignore the negative ones.
I find that pretty standard with most businesses in TripAdvisor. Thank the thanks and ignore the bad press

TD
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Old Aug 9, 19, 11:25 pm
  #1279  
 
Join Date: Jul 2019
Posts: 302
I really wanted to stay at Waldorf but as family of 4(kids under 12) we will pay to much for official transfer.
I prefer to fly to Bora Bora and stay there cost will be the same for us even it's much longer trip from London.
Kids should have transfer for free ...
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Old Aug 10, 19, 12:13 am
  #1280  
 
Join Date: Apr 2019
Posts: 119
I am planning on staying at the WA next year. But with taking upgrade costs, 860$ speedboat transfers, overpriced food, and activities into consideration for 3 people. I think I will cancel my stay with WA, and instead stay with Lux* North Male Atoll for about 940$ a night. They get great reviews. And rooms are huge! -Large living area and bedroom -1.5 bathrooms -Upstairs area -reasonably priced food -CHEAPER transfer cost -Better lagoon -Reliable (in terms of service atm).
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WorldTravl is offline  
Old Aug 10, 19, 12:37 am
  #1281  
 
Join Date: Jul 2013
Location: Back in Hell
Posts: 3,815
Originally Posted by hoyt View Post
Sounds like they admitted changing their policy. They can't change their policy to a mandatory transfer after you make a reservation, and certainly not after the cancellation policy.
Exactly.

Originally Posted by hoyt View Post
I arrive within the cancellation window and am in the same situation as you. I will not back down on this.
^^^


Originally Posted by BLTraveler View Post
I intend on doing so when I return home next week. I flew down to the Maldives an evangelical fan of Hilton only to get kicked in the face when I got here. I’m feeling pretty stupid convincing all my friends and coworkers to stay with Hilton..
Yup, and kicking a Diamond member in the face. That's disgusting. Make them pay!


Originally Posted by iluvdoco View Post
A couple new (and very negative) reviews of the WA are up on TripAdvisor.
Yeah, we know who Michael M is. They are no doubt going to get more once @BLTraveler gets behind the keyboard, LOL.
It's interesting as at the moment there are no 4s, only 15 5s and 5 3s or less. And of the 15 that are 5s, 6 are from accounts that are new with only 1 contribution.
BLTraveler likes this.
MaldivesFreak is offline  
Old Aug 10, 19, 12:44 am
  #1282  
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Join Date: Jan 2008
Location: Sydney, Australia
Programs: HHD, SPG LTG
Posts: 1,814
Another really negative review on TA by member named feras titled "below our expecation and terrible resort".
@Traveler Dave, we had the Ithaafushi Princess inbound and left with Nirvana, the latter was definitely a downgrade imo.
alanslegal is offline  
Old Aug 10, 19, 1:04 am
  #1283  
 
Join Date: Aug 2017
Location: SAN
Posts: 820
Originally Posted by Garimi View Post
I really wanted to stay at Waldorf but as family of 4(kids under 12) we will pay to much for official transfer.
I prefer to fly to Bora Bora and stay there cost will be the same for us even it's much longer trip from London.
Kids should have transfer for free ...
Check with the hotel. We were quoted a discounted rate for our 10 year old

TD
Traveler Dave is offline  
Old Aug 10, 19, 1:09 am
  #1284  
 
Join Date: Jul 2013
Location: Back in Hell
Posts: 3,815
Originally Posted by gav0106 View Post
I think it is very telling that management is quick to respond to positive reviews on Trip Advisor, but seem to ignore the negative ones.
On average they are taking at least 2, sometimes up to 5 or 6 days to reply to reviews, both positive and negative, with one exception - the Chinese review. It looks like it took a week or more to reply to that one. No doubt they will respond to the latest 2 negative reviews in a day or two.

S**t, I can't believe I'm defending them again. MF slaps himself. Well, at least I'm not biased. Credit is given where it's due and taking the pees is done when it's needed.

Last edited by MaldivesFreak; Aug 10, 19 at 3:53 pm Reason: Typo
MaldivesFreak is offline  
Old Aug 10, 19, 1:19 am
  #1285  
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Join Date: Dec 2013
Location: Homeless
Programs: M&M SEN; AC SE100k; Qatar Plat; HH Dia; Marriott AMB; Hyatt Glob; Accor Dia; GHA Black; SLH Ind
Posts: 3,122
Originally Posted by NYC_1 View Post
One aspect I’m curious about is whether the full overwater villa is “worth” the extra cost. Our reef villa is approximately 1/2 over water as it is, including our deck. Only the front 12 feet of the villa is on land.
What's your takeaway?
escape4 is offline  
Old Aug 10, 19, 1:23 am
  #1286  
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Join Date: Dec 2013
Location: Homeless
Programs: M&M SEN; AC SE100k; Qatar Plat; HH Dia; Marriott AMB; Hyatt Glob; Accor Dia; GHA Black; SLH Ind
Posts: 3,122
Regarding the service issues, I think it's entirely appropriate for anybody to bring them up and to comment on them. That's how they will improve. Not that it's an excuse, but I would also add that going to a resort like this shortly after it opens, some service issues should have been expected, and if someone expected a flawless stay then it's a setup for disappointment. If I keep reading service breakdowns one year after opening then I will be worried, but for now in my book the hotel is not a well oiled machine yet, perhaps it's more defective than some guests would have hoped for, but I am not convinced it's a rock solid reason to discard the resort altogether unless you have a stay coming up in a couple of weeks. I guess everyone will make their own decisions based on their priorities.
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Old Aug 10, 19, 2:36 am
  #1287  
 
Join Date: Jul 2019
Posts: 302
Originally Posted by Traveler Dave View Post


Check with the hotel. We were quoted a discounted rate for our 10 year old

TD
yes 50% price of adult so traveling 2+2 we should pay like for 3 adults ....its just boat trasfer flight to rangali its much cheaper
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Garimi is offline  
Old Aug 10, 19, 6:55 am
  #1288  
 
Join Date: Aug 2019
Posts: 1
Loving WA Maldives!

Been to Conrad Rangali and I must say it looks small in comparison to WA Maldives. Loving the island life in a designer luxe, breathtakingly gorgeous, spacious piece of heaven. Check out my instagram for photo updates!
wekxbrainx likes this.
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Old Aug 10, 19, 7:04 am
  #1289  
 
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
Posts: 3,129
This is funny.
Abidjan is offline  
Old Aug 10, 19, 8:10 am
  #1290  
 
Join Date: Sep 2015
Posts: 55
Here's what I'm hoping will happen with the whole transfer fiasco. With enough guest push back and negative reviews (hopefully from some big name/influential vloggers as well), they will have to revisit the cost of the transfer and/or allowing 3rd party transfers. I'd be happy with a tiered transfer where you can choose between speedboat or yacht at different price points. They have a few options to still make a profit and not piss people off like they are now.
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