Would love to see award ticket info shown next to price you'd pay for the same ticket. Would save those of us who have to do itins with some paid, some award, a whole lot of time. This would also make it easier to figure out if you wanted to just buy the ticket outright instead of use miles.

As it is, you don't see the price in $$$ for an award ticket until you've selected both legs, which wastes a lot of time when the pricing is stratospheric (which is often is, if using a foreign carrier).

Is there a way to book a mixed cabin RT on UA.com? FC out, and Steerage (economy) home, or vice versa? On the app this is really easy to do, but the only way I can do this on the web site is by doing an award booking and then converting it to a rev booking at the end, which does not show the pricing until the end.

Is there an easier way to do this on the new web site?

This is what I get during a normal RT search:



No problemo booking Economy outbound and FC inbound (or vice versa)...

I want to search for an award from BKK to SYD (TG) UA new website says unable to process request...website problem or does UA not display awards on routes they do not fly their own metal?

Sorry not keeping up much these days since I have abandoned UA, but still a few miles to burn.

I've encountered this frequently the past couple of days while looking up the status of various flights. I just assumed the system overloaded due to the weather issues.

Racer - you may find that it is like going from SFO to Tahiti on an award. You need two: one from SFO to NZ, and another for NZ to Tahiti. BKK to SFO, SFO to SYD. ( Or LAX or whatever to the left coast.) I do not see any Star Alliance partners that fly from the BKK part of Asia directly to Sydney or NZ. Two awards. Betting on that.

No TG flys 2 747s per day there...figured out that if I look way ahead then use the calendar to go back it works....wonderful feature from UA.

I can't get the united booking site to work. I know they have changed it but I think the old one keeps coming up. have deleted cookies and still have problems.

any ideas?

you're going to have to be a little more specific...

Try another browser. Chrome? Firefox?

You're lucky to get the old site! It worked better for many transactions. Why not try booking your travel on it and let us know if that works.

I'll bet I'm not the only one who would like access to the old web site.

Now, that was strange.

Just booked a trip in domestic First and when I got to seat selection one of legs, on a 737-800, showed the FC cabin as smaller than the rest of the aircraft (it was shorter and narrower than normal, looked like the side of the aircraft jinked in and back out again) , with white colored seats and a pop-up that said economy.

Anyway, went ahead and selected the seats and booked. Looked at the reservation after booking and all looked like it should have.

This was on top of several really odd things happening when trying to log in this morning. Took me about six attempts to get logged in properly. At one point I put in my MP number and password, hit Sign In and it went back to the login screen with my username in the MP number box. Weird.

Has United fixed the inability to complete a PayPal transaction in the new site?

My reservation got stuck on only letting me see the "accept changes" screen. Every time I pressed "continue," it just refreshed back to the same page. I had to call in to resolve this. Now, I tried to purchase additional miles and it errors out! Ugh!

Just booked PHL-ORD-LAX and LAX-DEN-PHL
Applied RPU to both during booking (only one cleared)
Checking my account after, it used up 5 RPUs.

Anyone see this issue before?
Called in, waited 30min on hold only to be told that MP is very busy but they have started working the issue so I dont need to stay on the line and can just check later. Mid-call, I saw one of my RPU's get returned but then disappear so they tried something but the only thing they managed to do was cause me to lose my seat assignments on my upgraded flights. Still waiting

Also, for some reason when paying, it would not give me the option to use an ECT