FlyerTalk Forums - View Single Post - Functionality issues/questions with "New" (Fall 2015) United.com
Old Jan 2, 2016 | 3:02 pm
  #1170  
eng3
1M
60 Nights
50 Countries Visited
15 Years on Site
 
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 6,079
Just booked PHL-ORD-LAX and LAX-DEN-PHL
Applied RPU to both during booking (only one cleared)
Checking my account after, it used up 5 RPUs.

Anyone see this issue before?
Called in, waited 30min on hold only to be told that MP is very busy but they have started working the issue so I dont need to stay on the line and can just check later. Mid-call, I saw one of my RPU's get returned but then disappear so they tried something but the only thing they managed to do was cause me to lose my seat assignments on my upgraded flights. Still waiting

Also, for some reason when paying, it would not give me the option to use an ECT

Last edited by eng3; Jan 2, 2016 at 4:16 pm
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