Last edit by: physioprof
Related thread
Consolidated: Is united.com or parts of it down?
Workaround for Login & "Were sorry, but united.com was unable to complete your request." Problems:
Close United tab, clear browser cache, and delete all United cookies. Instead of logging back in using the home page yellow tile, click on the "Reservations -> Change or view reservations" link, and then login using the "MileagePlus: Sign in or join" link on the upper right of the page.
Functionality issues/questions with "New" (Fall 2015) United.com
#1906
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#1907
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Not an improvement. Especially with the terribly slow (and getting worse) website response times.
#1908
Used to be MBS PremExec




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Just tried booking a multi-city ticket with a 7-day FareLock...
It bombed out on the last page...Expecting a confirmation, I got an error.
It did save the itinerary, but it says "this reservation will expire [tomorrow] at midnight". There are no buttons that I can see to 'purchase' this.
There hasn't been a hit to my CC for any amount--the fare or the $8.99 for the FareLock.
I really want to lock this fare in, because if I go to rebuild it, I have the last seat 'pending' in my fare class. It jumps $100 if I go to rebook it again...I'm just not 100% certain of my travels yet, and won't be until after the holiday weekend. Aargh!
It bombed out on the last page...Expecting a confirmation, I got an error.
It did save the itinerary, but it says "this reservation will expire [tomorrow] at midnight". There are no buttons that I can see to 'purchase' this.
There hasn't been a hit to my CC for any amount--the fare or the $8.99 for the FareLock.
I really want to lock this fare in, because if I go to rebuild it, I have the last seat 'pending' in my fare class. It jumps $100 if I go to rebook it again...I'm just not 100% certain of my travels yet, and won't be until after the holiday weekend. Aargh!
#1909
Moderator: Smoking Lounge; FlyerTalk Evangelist



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The very first page of the reservation used to show seat assignments. I first noticed the omission last night as well. Now you have to click "view/change seats" to see the current assignments.
Not an improvement. Especially with the terribly slow (and getting worse) website response times.
Not an improvement. Especially with the terribly slow (and getting worse) website response times.
#1911
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The very first page of the reservation used to show seat assignments. I first noticed the omission last night as well. Now you have to click "view/change seats" to see the current assignments.
Not an improvement. Especially with the terribly slow (and getting worse) website response times.
Not an improvement. Especially with the terribly slow (and getting worse) website response times.
#1912
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The very first page of the reservation used to show seat assignments. I first noticed the omission last night as well. Now you have to click "view/change seats" to see the current assignments.
Not an improvement. Especially with the terribly slow (and getting worse) website response times.
Not an improvement. Especially with the terribly slow (and getting worse) website response times.
Thanks for this. Better than having to click through every segment, but still very inconvenient compared to just having them on the main page.
#1913
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The very first page of the reservation used to show seat assignments. I first noticed the omission last night as well. Now you have to click "view/change seats" to see the current assignments.
Not an improvement. Especially with the terribly slow (and getting worse) website response times.
Not an improvement. Especially with the terribly slow (and getting worse) website response times.
Change Planes. Connect time in San Francisco, CA, US (SFO) is 10 hours 35 minutes.
#1914
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And oddly enough, the first itinerary I went to (the one I start tonight from GRU) shows '--' as my seat assignment for my connection to SEA tomorrow from a UA hub. But my seat assignment is still preserved if I look at the seat map. So the print itinerary option is not good either.
No it's not. That part has been working fine for me and continues to display in my itineraries. Check yours again and verify.
-RM
#1915
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#1916




Join Date: Feb 2005
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If they did, they put it back looking at my next non-non-stop itinerary
Although it appears to be formatted slightly differently than I recall...
Change Planes. Connect time in Chicago, IL, US (ORD - O'Hare) is 57 mn.
#1917
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Tried IE (in addition to Firefox) ... still no connect time on the "View Current Reservation" page of my NA to NZ I award
Also getting
-that annoying premier upgrade graphic for my UA X award segments
-flight time of :20 for for CHC to AKL
#1918
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Just tried booking a multi-city ticket with a 7-day FareLock...
It bombed out on the last page...Expecting a confirmation, I got an error.
It did save the itinerary, but it says "this reservation will expire [tomorrow] at midnight". There are no buttons that I can see to 'purchase' this.
There hasn't been a hit to my CC for any amount--the fare or the $8.99 for the FareLock.
I really want to lock this fare in, because if I go to rebuild it, I have the last seat 'pending' in my fare class. It jumps $100 if I go to rebook it again...I'm just not 100% certain of my travels yet, and won't be until after the holiday weekend. Aargh!
It bombed out on the last page...Expecting a confirmation, I got an error.
It did save the itinerary, but it says "this reservation will expire [tomorrow] at midnight". There are no buttons that I can see to 'purchase' this.
There hasn't been a hit to my CC for any amount--the fare or the $8.99 for the FareLock.
I really want to lock this fare in, because if I go to rebuild it, I have the last seat 'pending' in my fare class. It jumps $100 if I go to rebook it again...I'm just not 100% certain of my travels yet, and won't be until after the holiday weekend. Aargh!
ugh!
#1919




Join Date: Feb 2016
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Seat assignments are missing on my view itineraries pages. Given how frequently UA quietly bumps me from a seat assignment, this caused undue anxiety.
#1920




Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,544




) and raise it to my seat assignments are missing on the "view itinerary" page but are visible on the "print itinerary" page (and show as my seats when I view the seat map under the "view/change seats" option) 