FlyerTalk Forums - View Single Post - Functionality issues/questions with "New" (Fall 2015) United.com
Old Jun 30, 2016 | 6:49 am
  #1918  
Xyzzy
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Originally Posted by MBS MillionMiler
Just tried booking a multi-city ticket with a 7-day FareLock...

It bombed out on the last page...Expecting a confirmation, I got an error.

It did save the itinerary, but it says "this reservation will expire [tomorrow] at midnight". There are no buttons that I can see to 'purchase' this.

There hasn't been a hit to my CC for any amount--the fare or the $8.99 for the FareLock.

I really want to lock this fare in, because if I go to rebuild it, I have the last seat 'pending' in my fare class. It jumps $100 if I go to rebook it again...I'm just not 100% certain of my travels yet, and won't be until after the holiday weekend. Aargh!
I'd call in and ask for the ESD (Electronic Support Desk). Actually, I recently found that when the web site messes up a reservation like this and my MP# is associated with the reservation and I calledit I'm automatically prompted to be connected to the ESD. They should be able to find and fix (and hold) the reservation you built. Do this before it expires, thugh!
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