Last edit by: physioprof
Related thread
Consolidated: Is united.com or parts of it down?
Workaround for Login & "Were sorry, but united.com was unable to complete your request." Problems:
Close United tab, clear browser cache, and delete all United cookies. Instead of logging back in using the home page yellow tile, click on the "Reservations -> Change or view reservations" link, and then login using the "MileagePlus: Sign in or join" link on the upper right of the page.
Functionality issues/questions with "New" (Fall 2015) United.com
#1201
Join Date: Feb 2011
Location: LAX
Programs: UA:1k; MR: PLT; Hilton: Gold
Posts: 1,324
I"m trying to book a multicity flight with a segment from FRA to PDX. I want the FRA-SFO-PDX sequence with FRA-SFO on Lufthansa but the search engine isn't showing rather it is only routing through ORD. I know the FRA-SFO flight is there, but how can I get it to appear? Thanks
#1202
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
Anyone else running into an issue where only the top portion of the filter functions are visible when on the bottom of the flight-search page??? I'm getting this in both Chrome and Firefox on my Mac. (I'm doing a pretty terrible job of explaining what this looks like, so I attached a pic).
#1203
Join Date: Dec 2007
Location: Now:AUS (again); Previous: LGA/EWR (BLKYN, missing JFK), AUS, SAT
Programs: Current: UA-Silver, Former AA Plat, DL Silver
Posts: 593
#1204




Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 6,079
Anyone else running into an issue where only the top portion of the filter functions are visible when on the bottom of the flight-search page??? I'm getting this in both Chrome and Firefox on my Mac. (I'm doing a pretty terrible job of explaining what this looks like, so I attached a pic).
The clicking on different dates thing still doesnt work. It shows a price, but when I click on the date it gives an error. I must do another search.
#1205
Suspended
Join Date: May 2010
Location: Just outside Big D, or many other places in big metal tubes
Programs: WN Rpd.Rwrds, AA, was longtime CO very top Elite tier, Overentitled UA Lifetime 1K (since 2012)
Posts: 1,334
Weather waiver information and airport information buried on UA website now?
Hi All,
As I was recently concerned about EWR as someone had posted questioning if the airport was closed because of icy conditions......
I went to the UA website to get information and see if any travel waivers had posted.
This link used to be prominently displayed in the top right of the homepage.
It is not there now. I went to check the travel information tab at the top of the homepage. Nothing there. It will give you a link to a weather report by airport.
Why do you think UA removed this prominently displayed link and how in the heck do I find this information in the future?
Thanks for feedback. Happy flying.
As I was recently concerned about EWR as someone had posted questioning if the airport was closed because of icy conditions......
I went to the UA website to get information and see if any travel waivers had posted.
This link used to be prominently displayed in the top right of the homepage.
It is not there now. I went to check the travel information tab at the top of the homepage. Nothing there. It will give you a link to a weather report by airport.
Why do you think UA removed this prominently displayed link and how in the heck do I find this information in the future?
Thanks for feedback. Happy flying.
#1206


Join Date: Nov 2009
Location: BOS
Programs: UA 1K/1MM, DL PM/1MM, Marriott Amb/LT Titanium, HHonors Gold, Priority Club Platinum, Hyatt Disc
Posts: 523
Hi All,
This link used to be prominently displayed in the top right of the homepage.
It is not there now. I went to check the travel information tab at the top of the homepage. Nothing there. It will give you a link to a weather report by airport.
Why do you think UA removed this prominently displayed link and how in the heck do I find this information in the future?
This link used to be prominently displayed in the top right of the homepage.
It is not there now. I went to check the travel information tab at the top of the homepage. Nothing there. It will give you a link to a weather report by airport.
Why do you think UA removed this prominently displayed link and how in the heck do I find this information in the future?
which will take you to the page you're looking for. I've included the link above. I'm not sure why they moved it as I agree that it's not as prominent as it used to be.
#1207
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
Hi All,
As I was recently concerned about EWR as someone had posted questioning if the airport was closed because of icy conditions......
I went to the UA website to get information and see if any travel waivers had posted.
This link used to be prominently displayed in the top right of the homepage.
It is not there now. I went to check the travel information tab at the top of the homepage. Nothing there. It will give you a link to a weather report by airport.
Why do you think UA removed this prominently displayed link and how in the heck do I find this information in the future?
Thanks for feedback. Happy flying.
As I was recently concerned about EWR as someone had posted questioning if the airport was closed because of icy conditions......
I went to the UA website to get information and see if any travel waivers had posted.
This link used to be prominently displayed in the top right of the homepage.
It is not there now. I went to check the travel information tab at the top of the homepage. Nothing there. It will give you a link to a weather report by airport.
Why do you think UA removed this prominently displayed link and how in the heck do I find this information in the future?
Thanks for feedback. Happy flying.
Last edited by ajGoes; Jan 11, 2016 at 7:47 pm Reason: Fix link
#1208
Flyertalk Evangelist, Moderator: United Airlines MileagePlus


Join Date: Nov 2014
Location: MSP
Programs: DL DM, UA Nostalgist, Global Entry; +others wherever miles/points are found
Posts: 16,146
Planned upgauge or bug? Three seats were already assigned, too. Seems like a recipe for oversale disaster unless they're swapping in a 320/738. Given it's I9 something tells me they didn't intend this. VDB party for F?
#1209
FlyerTalk Evangelist




Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,493
#1210
Flyertalk Evangelist, Moderator: United Airlines MileagePlus


Join Date: Nov 2014
Location: MSP
Programs: DL DM, UA Nostalgist, Global Entry; +others wherever miles/points are found
Posts: 16,146
#1211
FlyerTalk Evangelist




Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,493
yeah, that's really great. That'll be an expensive mistake for UA. They even have this for several dates. Nice ...
Last edited by cfischer; Jan 12, 2016 at 6:19 pm
#1212
FlyerTalk Evangelist



Join Date: Oct 2003
Location: Floating around
Programs: UA Plat (1MM), DL Gold (1MM), Marriott LTT
Posts: 11,220
Yet again simple fare searches return "Not available" results.
Check SEA-EWR-xxx (South America) by trying SEA-xxx. All business class flights show "Not Available". But there's wide open availability on both flights I need. This is not the first time I've seen this.
Search it via multi-city (SEA-EWR/EWR-xxx) and viola, business class fares appear! (And, yes, business class is available as a through/married segment itinerary as confirmed by EF).
Tired of having to search fifteen different ways just to book a ticket.
Case in point - the ticket I booked 5 minutes ago. SEA-MEX via IAH. Searching SEA-MEX yielded a flight via IAH that is $100 more than all other business fares but it's the flights I wanted. Do a multi-city search and pick SEA-IAH and IAH-MEX (flights I want) and that prices at the lower fare no problem. Booked and ticketed but this is wasting my time.
And not to mention the "recent searches" drop down on the home page is completely broken. So nice of UA to remind us what our searches are but completely useless of the website to do nothing with that data. Click on any of the recent searches and nothing happens other than the drop box disappearing. Your old search criteria is still there - not the recent search you just clicked on. Submitted via feedback.
I use the latest version of Chrome.
-RM
My guess is they plan on up-gauging the equipment. But this is NOT a problem w/ the website - EF shows the exact same data.
-RM
Check SEA-EWR-xxx (South America) by trying SEA-xxx. All business class flights show "Not Available". But there's wide open availability on both flights I need. This is not the first time I've seen this.
Search it via multi-city (SEA-EWR/EWR-xxx) and viola, business class fares appear! (And, yes, business class is available as a through/married segment itinerary as confirmed by EF).
Tired of having to search fifteen different ways just to book a ticket.
Case in point - the ticket I booked 5 minutes ago. SEA-MEX via IAH. Searching SEA-MEX yielded a flight via IAH that is $100 more than all other business fares but it's the flights I wanted. Do a multi-city search and pick SEA-IAH and IAH-MEX (flights I want) and that prices at the lower fare no problem. Booked and ticketed but this is wasting my time.
And not to mention the "recent searches" drop down on the home page is completely broken. So nice of UA to remind us what our searches are but completely useless of the website to do nothing with that data. Click on any of the recent searches and nothing happens other than the drop box disappearing. Your old search criteria is still there - not the recent search you just clicked on. Submitted via feedback.
I use the latest version of Chrome.
-RM
-RM
Last edited by WineCountryUA; Jan 12, 2016 at 10:26 pm Reason: merging consecutive posts by same member
#1213
FlyerTalk Evangelist




Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,730
And not to mention the "recent searches" drop down on the home page is completely broken. So nice of UA to remind us what our searches are but completely useless of the website to do nothing with that data. Click on any of the recent searches and nothing happens other than the drop box disappearing. Your old search criteria is still there - not the recent search you just clicked on. Submitted via feedback.
I use the latest version of Chrome.
I use the latest version of Chrome.
t work. I'm glad to hear that it's not just me. I'm using Firefox BTW.
#1214
FlyerTalk Evangelist




Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,457
New one for me now. None of the stupid tiles on the front page are "clickable" to me on Firefox. ie click the MileagePlus box and nothing expands anymore. Same with my trips, flight status, etc.
Works with IE.
I am tired of submitting feedback on this POS.
Works with IE.
I am tired of submitting feedback on this POS.
#1215




Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,889
More errors than any other site I use. It's unreal.
Who's going to start the campaign to bring back the previous UA.com? Or at least maintain support for it at ual.com like they did for a period of time.
Who's going to start the campaign to bring back the previous UA.com? Or at least maintain support for it at ual.com like they did for a period of time.



