Apr 7, 2016, 2:59 pm
Last edit by: physioprof
Related thread
Consolidated: Is united.com or parts of it down?
Workaround for Login & "We’re sorry, but united.com was unable to complete your request." Problems:
Close United tab, clear browser cache, and delete all United cookies. Instead of logging back in using the home page yellow tile, click on the "Reservations -> Change or view reservations" link, and then login using the "MileagePlus: Sign in or join" link on the upper right of the page.
Functionality issues/questions with "New" (Fall 2015) United.com
Dec 17, 2015 | 3:05 pm
#1126
Join Date: Jan 2015
Location: SFO
Programs: PetCo Pals Rewards
Posts: 531
Code:
107JANSFOSGU¤UA« NO SERVICE BETWEEN RQSTD CITIES.
Code:
107JANSFOSGU‡UA«
07JAN THU SFO/PST SGU/MST‡1
1UA 756 F9 C9 A9 D9*SFODEN 9 523A 855A 738 B 0 DCA /E
Z7 P4 Y9 B9 M9 E9 U9 H9 Q9 V9
2UA/** 5293 Y9 B9 M9 E9* SGU 7 1115A 100P CRJ 0 DCA /E
U9 H9 Q9 V9 W9 S9 T9 L9 K9 G9
NO MORE - 1* FOR 3SEG CONX
* - FOR ADDITIONAL CLASSES ENTER 1*C.
Code:
107JANPDXSGU¤UA«
07JAN THU PDX/PST SGU/MST‡1
UA RESPONSE ** DIRECT CONNECT PARTICIPANT **
7UA 789 F9 C9 A9 D9 Z9 P9 Y9 B9 M9*PDXDEN 524A 859A 739 0
E9 U9 H9 Q9 V9
8UA5293 Y9 B9 M9 E9 U9 H9 Q9 V9 W9* SGU 1115A 100P CRJ 0
S9 T9 L9 K9 G0
* - FOR ADDITIONAL CLASSES ENTER 1*C.
Code:
And others don't 107JANLAXSGU¤UA« NO SERVICE BETWEEN RQSTD CITIES. 107JANSMFSGU¤UA« NO SERVICE BETWEEN RQSTD CITIES. 107JANSJCSGU¤UA« NO SERVICE BETWEEN RQSTD CITIES. 107JANOAKSGU¤UA« NO SERVICE BETWEEN RQSTD CITIES. 107JANMRYSGU¤UA« NO SERVICE BETWEEN RQSTD CITIES.
Dec 18, 2015 | 5:53 am
#1127
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 6,079
Seems like the upgrade availability indicator icon is back now
Dec 21, 2015 | 5:27 am
#1128
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 72,310
YMMV.
New website, at least not the award search area where I spent at least 2 hours each day, is remarkably less-user friendly, harder to read, and much slower. On the last point, there is no debate. Going from date to date even with 250MBS down lags longer than the old .bomb.
New website, at least not the award search area where I spent at least 2 hours each day, is remarkably less-user friendly, harder to read, and much slower. On the last point, there is no debate. Going from date to date even with 250MBS down lags longer than the old .bomb.
Dec 21, 2015 | 3:36 pm
#1129
Join Date: Apr 2000
Posts: 3,233
What happened to the "Today's Operations" page? It just gives links to weather.com forecasts. All the flight delay information is missing.
Dec 23, 2015 | 3:49 pm
#1130
Join Date: Oct 2006
Posts: 67
I can't see a month calendar view with United's non-stop flights only when searching for award ticket using the new United.com UI. There is no way that I can find out on which day of a month that a saver award ticket on United only is available. It now always includes the award level with partner airlines.
Dec 23, 2015 | 5:14 pm
#1131
Join Date: Jan 2013
Programs: UA 1K, Hilton Gold, Marriott Gold
Posts: 304
I'm definitely missing some search results. I just tried to book DEN->SJC on 1/11, and the united.com search didn't even show me UA748, which had plenty of seats available. I found it via Hipmunk and booked it on United. What's up with that?
If I can't trust the search results, I'm not going to use the site.
If I can't trust the search results, I'm not going to use the site.
Dec 23, 2015 | 6:24 pm
#1132
Join Date: Sep 2015
Location: Bay Area
Programs: UA 1K, BA Gold
Posts: 172
I'm definitely missing some search results. I just tried to book DEN->SJC on 1/11, and the united.com search didn't even show me UA748, which had plenty of seats available. I found it via Hipmunk and booked it on United. What's up with that?
If I can't trust the search results, I'm not going to use the site.
If I can't trust the search results, I'm not going to use the site.
Dec 23, 2015 | 9:17 pm
#1133
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 62,526
Next steps for the new united.com (post your comments, questions and concerns here)
I really miss the PMUA option to select an outbound and return on one screen.
Dec 23, 2015 | 10:53 pm
#1134
Join Date: Jan 2013
Programs: UA 1K, Hilton Gold, Marriott Gold
Posts: 304
Dec 24, 2015 | 8:44 pm
#1135
Join Date: Oct 2011
Location: Los Feliz-Los Angeles (BUR/LAX) Arun Baheti
Programs: UA MM/Gold; HH something depending; Marriott Gold; other opportunistic statuses
Posts: 1,945
Dec 26, 2015 | 12:23 pm
#1136
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
Simple schedule change this morning - as in only the flight number changed but nothing else and I was not able to accept the change on-line. I tried multiple times complete with logging out and clearing cache, cookies and history but to no avail and had to call in to get it done
Why?
Because the segment in question had a waitlisted upgrade and that was preventing the change being from accepted on-line
Why?
Because the segment in question had a waitlisted upgrade and that was preventing the change being from accepted on-line
Dec 27, 2015 | 1:04 am
#1137
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,724
ld PMUA site. I always wanted to know ALL of the possibilities and the all-on-one-screen display never did that for me.Perhaps we can all agree that the constant scrolling necessary to use the new site is incredibly annoying.
Dec 28, 2015 | 1:02 am
#1138
Join Date: Jan 2010
Location: Dublin
Programs: Aer Lingus, United, Virgin Atlantic, Qatar
Posts: 292
Booking Question
On the old UA site it was possible using the multi city booking to get 1 way in business and 1 way in economy. With the redesign of the website that is gone. Is there any work around of this somewhere where I can see it?
Dec 28, 2015 | 1:59 am
#1139
Join Date: Sep 2015
Location: Bay Area
Programs: UA 1K, BA Gold
Posts: 172
Have you actually tried doing a search of your desired route? On each leg of the results screen you can choose Y or J.
Dec 28, 2015 | 7:29 pm
#1140
Join Date: Oct 2014
Location: SF Bay Area
Programs: UA - Silver, Hertz-5 star
Posts: 236
Purchase extra miles glitches
Hi-
When trying to purchase extra miles for an upcoming trip I get an error message before getting to last page, it's been happening for 2 days regardless of browser Google Chrome or IE
Error
! We’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support in the U.S. and Canada at 1-800-396-1751; the U.K., phone 0800 028 5003; elsewhere use the local phone number.
Anyone else experiencing this? We are lowly Silver's and need to beef up our balances.
Thanks,
Paul
When trying to purchase extra miles for an upcoming trip I get an error message before getting to last page, it's been happening for 2 days regardless of browser Google Chrome or IE
Error
! We’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support in the U.S. and Canada at 1-800-396-1751; the U.K., phone 0800 028 5003; elsewhere use the local phone number.
Anyone else experiencing this? We are lowly Silver's and need to beef up our balances.
Thanks,
Paul