Hyatt.com/GP.com---Website Issues
Sep 21, 2015 | 4:52 pm
#1156
Join Date: Jan 2010
Location: Helsinki & Austin
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,884
Still working flawlessly.
Sep 21, 2015 | 4:55 pm
#1157
Join Date: Jan 2010
Location: Helsinki & Austin
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,884
This lovely gem on the hyatt app as well... guess I'll have to call them on the phone... again. I love this new thing called the internet.
Sep 21, 2015 | 5:50 pm
#1158
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,536
Has this been happening to you sort of throughout the day today? I have accessed both the reservations and the GP sites without any problems several times today, including just now.
Sep 21, 2015 | 6:17 pm
#1159
Join Date: Jan 2010
Location: Helsinki & Austin
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,884
They're both working now. Saturday night the whole system was down... even GP was having issues with a reservation on the phone that night. This isnt a "user error."
Sep 21, 2015 | 9:12 pm
#1160
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,536
I would think that Saturday nights/early Sunday mornings are when most commercial systems do their updates. I know AA does it's updates and schedule changes then and I even have problems with my health insurer, United Healthcare then. I've noticed other sites like my bank and credit union advising they do updates then and to expect a lack of service. It just may be a time when companies have found there is less customer demand on their systems. Not defending Hyatt.com which seemingly can go down anytime.
Sep 22, 2015 | 10:08 am
#1161
Join Date: Jan 2010
Location: Helsinki & Austin
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,884
I would think that Saturday nights/early Sunday mornings are when most commercial systems do their updates. I know AA does it's updates and schedule changes then and I even have problems with my health insurer, United Healthcare then. I've noticed other sites like my bank and credit union advising they do updates then and to expect a lack of service. It just may be a time when companies have found there is less customer demand on their systems. Not defending Hyatt.com which seemingly can go down anytime.
I guess perhaps Im b****y because of all the websites I use for travel, banking, social media, wasting time, news, etc... Hyatt is by far the most unstable by a long shot. I knew people's dialup BBS message boards in the 80s that had more stability. Heck, Id think smoke signals and a pair of binoculars would be more stable at times than Hyatt.com or the Hyatt App.
Sep 22, 2015 | 8:34 pm
#1162
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 11,324
Hyatt.com just seems to go down at times when I need to use it. Inopportune times.
Sep 22, 2015 | 8:56 pm
#1163
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 11,324
Speak of the devil.
Sep 22, 2015 | 9:04 pm
#1164
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,430
It's been down for me the last several hours.
I agree the most unstable site that I regularly use. Hilton is bad, Hyatt is worse.
Edited to Add: I've been unable to log in to my account since yesterday afternoon . . . "We're experiencing technical difficulties . . . ."
I agree the most unstable site that I regularly use. Hilton is bad, Hyatt is worse.
Edited to Add: I've been unable to log in to my account since yesterday afternoon . . . "We're experiencing technical difficulties . . . ."
Last edited by Kacee; Sep 23, 2015 at 8:22 am
Sep 30, 2015 | 10:27 am
#1165
Moderator: LGBTQ+ Travel & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,301
My account currently shows no future reservations.
Sep 30, 2015 | 10:37 am
#1166
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,536
Sep 30, 2015 | 11:03 pm
#1167
Join Date: Nov 2012
Location: SFO
Posts: 1,748
Website is entirely down for the last hour or so. Phone agents can't help with reservations either.
Oct 1, 2015 | 7:12 am
#1168
Join Date: May 2011
Location: BKK
Programs: Hyatt Globalist, Marriott Titanium, Hilton Diamond
Posts: 1,088
Really sick and tired of their website always going down. Can't even make my bookings now. Sometimes I just hop on over to SPG because I needed to make a hotel booking ASAP.
Oct 8, 2015 | 3:07 pm
#1169
Join Date: Sep 2008
Programs: American AAdvantage
Posts: 1,180
Can't find room type
I have an upcoming stay at PH Toronto. On the website, my reservation doesn't mention anything about the room type nor the package I booked. Under Rate Rules, it only says the following:
Is this information available only in the email confirmation?
339.00 CAD Per Night/Per Room
393.22 CAD Total Per Room
Room Description:
Discover elegant downtown Toronto accommodations in our luxury hotel. These welcoming 350...
Rate Description:
Cancellation Policy:
Cancel 24hours Prior To Arrival To Avoid One Night Pnlty
393.22 CAD Total Per Room
Room Description:
Discover elegant downtown Toronto accommodations in our luxury hotel. These welcoming 350...
Rate Description:
Cancellation Policy:
Cancel 24hours Prior To Arrival To Avoid One Night Pnlty
Oct 13, 2015 | 8:23 pm
#1170
Join Date: Apr 2012
Posts: 148
Has anyone have problem with new member registration?
I'm helping my mother sign up, but the website is keep giving me some errors.
Then, I try to reregister, and it looks like she's really registered despite the error, but can't log in. I keep getting "Unable to update security status " error.
I'm helping my mother sign up, but the website is keep giving me some errors.
Then, I try to reregister, and it looks like she's really registered despite the error, but can't log in. I keep getting "Unable to update security status " error.