Hyatt.com/GP.com---Website Issues
May 21, 2015 | 1:46 am
#1096
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: SEIBU PRINCE CLUB Platinum, Marriott Platinum
Posts: 21,780
This looks a lot like the time when everyone had to change their passwords a few weeks back.
May 21, 2015 | 9:27 pm
#1097
Join Date: Dec 2001
Location: SPG Lifetime Plat, Hyatt Diamond, Hilton Gold:AA Plat, Now retired but previous NWA PLAT 2 Million +, United 1K plus etc etc
Posts: 541
Down again. 2 of the last 3 nights at this time the web site is down. This is getting ridiculous. Can't check rates, book or see account.
SORRY, WE'RE EXPERIENCING TECHNICAL DIFFICULTIES AND WERE UNABLE TO COMPLETE YOUR REQUEST.
If it's down for "fixes" let us know in advance either here or Twitter and please finally fix the ability for us to check cash and point awards without calling in...what are you waiting for??!!
SORRY, WE'RE EXPERIENCING TECHNICAL DIFFICULTIES AND WERE UNABLE TO COMPLETE YOUR REQUEST.
If it's down for "fixes" let us know in advance either here or Twitter and please finally fix the ability for us to check cash and point awards without calling in...what are you waiting for??!!
May 21, 2015 | 10:50 pm
#1098
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 11,321
The Hyatt Gold Passport system is undergoing maintenance at this time.
Learn more.
Learn more.
May 21, 2015 | 11:44 pm
#1099
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 11,321
How long do they need for maintenance? Don't they realize it's business hours in their largest market - Asia.
May 22, 2015 | 11:24 am
#1100
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: New Jersey
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 47,407
maintenance is simply a way of saying "it's broken and we're trying to fix it" without saying as much 
May 24, 2015 | 9:57 am
#1101
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 11,321
May 27, 2015 | 6:52 pm
#1102
Join Date: Sep 2004
Location: SYD
Posts: 1,466
Just upgraded to Hyatt App (Version 2.4.1) and this is the result upon opening:
Worth calling out this is an improvement on yesterday (Version 2.4.0) which couldn't get into the app at all.
Worth calling out this is an improvement on yesterday (Version 2.4.0) which couldn't get into the app at all.
May 28, 2015 | 3:53 am
#1103
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 11,321
May 30, 2015 | 12:32 am
#1104
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 11,321
Trying to modify a booking and it timed out without me being on it for a hot minute. Wonder if being on mobile had something to do with it.
May 30, 2015 | 3:03 pm
#1105
Join Date: Jul 2013
Posts: 1,872
Received emails saying points are about to be forfeited due to no activity for 24 months even though I had actual stay 12 months ago and transfer activity few months ago.
Any one?
Any one?
May 31, 2015 | 6:36 am
#1106
Moderator: LGBTQ+ Travel & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,301
New 24 month rule took effect early 2015 so no one would lose points until end of 2017. The email is just a generic reminder and not specific to you.
Jun 1, 2015 | 10:27 am
#1107
Join Date: Jan 2011
Posts: 281
Can't get Hyatt.com to do anything right now. All other websites working fine for me so assuming it's on the fritz again.
Jun 1, 2015 | 10:27 am
#1108
Join Date: Jul 2014
Location: Louisville, KY
Programs: AA EXP
Posts: 94
Website / App Down
Anyone having trouble accessing the site today? I couldn't access the website at all. When i try to log in through the app i get a "Generic Error"....
Jun 1, 2015 | 10:28 am
#1109
Join Date: Jul 2014
Location: Louisville, KY
Programs: AA EXP
Posts: 94
Jun 1, 2015 | 10:38 am
#1110
FlyerTalk Evangelist
Join Date: Aug 2008
Location: LAX
Programs: AA-PLT Pro 1.95 MM, Hyatt-Explorer, Marriott-Gold, Super 8--Formica
Posts: 17,399
Hyatt.com, GoldPassport.com, HyattPlace.com, HyattHouse.com, Andaz.com and HyattResidenceClub.com are currently down for maintenance.
During this maintenance period, please click on the link below to contact our call center to book or modify a reservation.
During this maintenance period, please click on the link below to contact our call center to book or modify a reservation.