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Hyatt.com/GP.com---Website Issues

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Old Jun 30, 2016, 1:22 am
  #1486  
formerly a193991
Hyatt 5+ BadgeHilton Contributor Badge
 
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,566
I basically like the new GP website design.
one positive thing I have noticed so far: the booked room type now shows on the reservation ^

Even when using a DSU, the suite type shows. It still needs some imagination to de-code the 4-letter acronym, but it's an improvement!
59Impala is offline  
Old Jun 30, 2016, 1:24 am
  #1487  
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Originally Posted by 59Impala
They are there, just not easy to find.
you need to select "My Account", it will default to "Account Details", then scroll down to "My Reservations".
Navigating is pretty obvious. My reservations are not there yet, only the message:

Your account does not have any upcoming stays.
OsakaWino is offline  
Old Jun 30, 2016, 1:26 am
  #1488  
formerly a193991
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Join Date: Dec 2014
Location: Zulu Romeo Hotel
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Posts: 4,566
Originally Posted by OsakaWino
Navigating is pretty obvious. My reservations are not there yet, only the message:

Your account does not have any upcoming stays.
outch... that really should not happen..
59Impala is offline  
Old Jun 30, 2016, 1:34 am
  #1489  
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Originally Posted by 59Impala
outch... that really should not happen..
I have about active 90 reservations! I imagine they will show up eventually, but I finally narrowed down our next vacation from 4 possibilities to 2 and wanted to cancel the other 2 today. Guess it will have to wait until tomorrow.

The DSU activity description is also strange, it lists any movement of a DSU as "award redeemed" regardless of whether it was applied or cancelled. I moved 2 DSUs from one reservation to another and they are all showing "award redeemed".
OsakaWino is offline  
Old Jun 30, 2016, 7:12 am
  #1490  
 
Join Date: Sep 2004
Location: SYD
Programs: UA Premier Gold (*G), IHG Platinum & Hyatt Discoverist
Posts: 1,456
The new GP site looks fresh, and I was especially pleased to see that I am only 24 stays away from Lifetime Diamond status.

Attached a screenshot as this is probably the closest I'll ever be
Attached Images  
Coathanger is offline  
Old Jun 30, 2016, 7:35 am
  #1491  
 
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
Programs: UA 1K, Bonvoy LTTE, HH Dia, HY Expl
Posts: 4,656
Originally Posted by Coathanger
The new GP site looks fresh, and I was especially pleased to see that I am only 24 stays away from Lifetime Diamond status.

Attached a screenshot as this is probably the closest I'll ever be
I have that too and I was like "WOW" I'm going to plan a mattress run for Lifetime if that is true!
christianj is offline  
Old Jun 30, 2016, 7:37 am
  #1492  
No longer used by Hyatt; use World of Hyatt Concierge
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Join Date: Jul 1999
Posts: 1,628
The display for stays/nights towards Lifetime Diamond is an error on the re-launch. IT is in the process of fixing the bug.
Gold Passport Concierge is offline  
Old Jun 30, 2016, 8:26 am
  #1493  
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,087
The 'no reservations' thing seems to be happening to everyone too.
Markie is offline  
Old Jun 30, 2016, 8:54 am
  #1494  
 
Join Date: Sep 2007
Location: San Francisco
Programs: Alaska MVP Gold, Hyatt Globalist, Marriott LT Titanium, UA Silver
Posts: 118
My reservations show up, but when I tried to modify one (and cancel another) neither link worked.
travelerp is offline  
Old Jun 30, 2016, 10:07 am
  #1495  
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,087
The 'Lifetime' status issue is fixed.
Markie is offline  
Old Jun 30, 2016, 10:20 am
  #1496  
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Originally Posted by Gold Passport Concierge
The display for stays/nights towards Lifetime Diamond is an error on the re-launch. IT is in the process of fixing the bug.
Ah geee! I thought I was being singled out for something special...
OsakaWino is offline  
Old Jun 30, 2016, 11:26 am
  #1497  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Since Hyatt has revised their website - and this thread is really lengthy - we've made a new sticky as of today - please continue discussions of problems at http://www.flyertalk.com/forum/hyatt...ms-thread.html .

For housekeeping purposes I'll lock this thread.

peteropny - co-mod - Hyatt
peteropny is offline  


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