Hyatt.com/GP.com---Website Issues
Mar 23, 2015 | 4:58 am
#1006
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,854
Nope... It's a regular occurence for me too. Really annoying.
I found that sometimes first using a corporate rate (like costco) and then ticking the points option does work. But it's a pain.
I found that sometimes first using a corporate rate (like costco) and then ticking the points option does work. But it's a pain.
Mar 23, 2015 | 5:27 pm
#1007
Suspended
Join Date: Mar 2011
Location: Los Gatos, CA
Programs: Hyatt Diamond, Marriott PLT, SPG PLT, AA EXP, Virgin Elevate
Posts: 293
The Hyatt website is really bad... I wonder how much business Hyatt is loosing due to it's crappy website. A co-worker of mine was trying to book a us a stay in San Diego and just gave up... it was SO FRUSTRATING and impossible to book. I also think service on the Diamond Line has taken a hit.
We have moved our hotel reservations to the Omni.
Soon will AVOID Hyatt all together. Not worth the pain to make a reservation.
We have moved our hotel reservations to the Omni.
Soon will AVOID Hyatt all together. Not worth the pain to make a reservation.
Mar 23, 2015 | 8:49 pm
#1008
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: SEIBU PRINCE CLUB Platinum, Marriott Platinum
Posts: 21,780
Mar 26, 2015 | 1:14 am
#1009
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 11,321
Scary to be logged in but see all my reservations gone. Mildly annoying.
Mar 26, 2015 | 1:43 am
#1010
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,405
For the past hour unable to make a reservation for an upcoming weekend reservation on Hyatt.Com
Called Hyatt reservations on hold for over 20 minutes, hung up CALLED MARRIOTT... on hold for 5 seconds... SUCCESS made a 7 day reservation at a Marriott.
Called Hyatt reservations on hold for over 20 minutes, hung up CALLED MARRIOTT... on hold for 5 seconds... SUCCESS made a 7 day reservation at a Marriott.
Mar 26, 2015 | 2:07 am
#1011
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: SEIBU PRINCE CLUB Platinum, Marriott Platinum
Posts: 21,780
I had to call in earlier today because points didn't get returned to me after reducing a two night P+C stay to one. Apologies if I made them do something that broke the system.
Mar 26, 2015 | 5:26 am
#1013
Join Date: Jun 2013
Posts: 2,402
The Hyatt website is really bad... I wonder how much business Hyatt is loosing due to it's crappy website. A co-worker of mine was trying to book a us a stay in San Diego and just gave up... it was SO FRUSTRATING and impossible to book. I also think service on the Diamond Line has taken a hit.
We have moved our hotel reservations to the Omni.
Soon will AVOID Hyatt all together. Not worth the pain to make a reservation.
We have moved our hotel reservations to the Omni.
Soon will AVOID Hyatt all together. Not worth the pain to make a reservation.
Mar 26, 2015 | 6:48 am
#1014
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,202
I had an interesting error just before the system went out today. Selected a date in early April and the system defaulted to the year 1972 
and I got a message saying that I had selected a past date 
then it would not allow me to change the year 
and I got a message saying that I had selected a past date then it would not allow me to change the year
Mar 26, 2015 | 6:05 pm
#1015
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: SEIBU PRINCE CLUB Platinum, Marriott Platinum
Posts: 21,780
Not only did I see that, but then it went the other way and tried to look for availability in 2058!
Mar 29, 2015 | 3:38 pm
#1016
Join Date: Nov 2013
Posts: 4,374
All of my award reservations show this:
Clicking "cancel" leads to a message that says I need to call to cancel. Anyone else?
Clicking "cancel" leads to a message that says I need to call to cancel. Anyone else?
Mar 30, 2015 | 5:22 am
#1017
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,854
That's pretty standard, happens once a property has "touched" your reservation. An e-mail to GP normally gets quick results for me. Or you can call if it's a urgent cancellation.
Mar 30, 2015 | 3:00 pm
#1018
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Is anyone successful in getting Hyatt.com login to work with RoboForm? The only way I can figure out is to have two different stored forms: one for when it wants just as password and another for when it wants a user name and password. Does anyone have a neater way to make it work with RoboForm?
Apr 7, 2015 | 9:36 pm
#1019
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,494
Has anyone had major issues with logging in lately? Maybe 6 months ago, I often would have to login twice and then I could access everything in my account.
In the last week even after I login, anything I click on brings me to a new login page (change address, view profile, view account, view reservations). And after that I go into a loop of logins which I NEVER seem to be able to access my account.
Am I the only one?
In the last week even after I login, anything I click on brings me to a new login page (change address, view profile, view account, view reservations). And after that I go into a loop of logins which I NEVER seem to be able to access my account.
Am I the only one?
Apr 8, 2015 | 6:58 am
#1020
Join Date: Apr 2015
Programs: Hyatt Globalist, Delta GM (Former PM)
Posts: 264
The website is being wacky for me this morning and has been the last few. If I try to modify any of my reservations it then asks me for the confirmation number. I had a terrible time this morning trying to change a confirmation, lots of errors and unable to load.