Hyatt.com/GP.com---Website Issues

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Nov 6, 2011 | 7:39 am

#406

thc

Join Date: May 2003

Location: New York, NY

Programs: Hyatt Diamond, AA Platinum

Posts: 932

Seems to be back up again now.

Nov 6, 2011 | 1:14 pm

#407

JetAway

Join Date: Jul 2002

Location: Virginia, USA

Posts: 4,708

Back down again.

Nov 6, 2011 | 8:05 pm

#408

HaryoS

Join Date: Nov 2010

Location: Jakarta, Indonesia

Programs: Krisflyer (SQ) Gold Membership, Hyatt Diamond, SPG Platinum, Accor Platinum and Hilton HHonors Gold

Posts: 327

Quote:

Originally Posted by JetAway

Back down again.

It went up, just under 1 hour ^

Nov 7, 2011 | 8:27 am

#409

EasternTraveler

Join Date: Aug 2006

Location: ATL, BHM, DUB, County Wexford

Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott

Posts: 5,221

Anyone else NOT able to access Hyatt.com?

Here is what I get most of the time now:

Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

OR

HTTP Status 503 - This application is not currently available

--------------------------------------------------------------------------------

type Status report

message This application is not currently available

description The requested service (This application is not currently available) is not currently available.

--------------------------------------------------------------------------------

JBossWeb/2.0.0.GA_CP

Nov 7, 2011 | 10:47 am

#410

HaryoS

Join Date: Nov 2010

Location: Jakarta, Indonesia

Programs: Krisflyer (SQ) Gold Membership, Hyatt Diamond, SPG Platinum, Accor Platinum and Hilton HHonors Gold

Posts: 327

Quote:

Originally Posted by EasternTraveler

Nope, as far as I know. Try to restart your browser & try again. Good luck

Nov 7, 2011 | 4:48 pm

#411

JetAway

Join Date: Jul 2002

Location: Virginia, USA

Posts: 4,708

I've been getting the "unavailable" message all day, regardless of browser.

Nov 7, 2011 | 7:57 pm

#412

HaryoS

Join Date: Nov 2010

Location: Jakarta, Indonesia

Programs: Krisflyer (SQ) Gold Membership, Hyatt Diamond, SPG Platinum, Accor Platinum and Hilton HHonors Gold

Posts: 327

Quote:

Originally Posted by JetAway

I've been getting the "unavailable" message all day, regardless of browser.

I just made some reservation at Hyatt.com
I think you can simply call Hyatt Reservation Centre in your countries to do the reservation

Nov 10, 2011 | 10:12 am

#413

Jeeves

Join Date: Jan 2002

Location: Seattle, WA

Programs: AS MVPG, Hyatt Discoverist, Hilton Gold

Posts: 3,399

At 9:10am PST, every hotel I try to check rates on shows up as Hotel Not Available.

Edit: This seems to happen only when I select the AAA rate. If it is defaulted to Best Available Rate, then it seems to work.

Last edited by Jeeves; Nov 10, 2011 at 10:36 am

Nov 12, 2011 | 3:39 am

#414

HaryoS

Join Date: Nov 2010

Location: Jakarta, Indonesia

Programs: Krisflyer (SQ) Gold Membership, Hyatt Diamond, SPG Platinum, Accor Platinum and Hilton HHonors Gold

Posts: 327

Quote:

Originally Posted by Jeeves

Just call the hotel whenever you had reservation problem with the website.

Nov 14, 2011 | 12:31 pm

#415

FriendlySkies

FlyerTalk Evangelist

Join Date: Nov 2009

Location: Northeast Kansas | Colorado Native

Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium

Posts: 22,651

Quote:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Here we go again..

Nov 14, 2011 | 12:41 pm

#416

4aks

Join Date: Mar 2010

Location: SAN

Programs: Hyatt Globalist, American Air, National Car

Posts: 1,134

Quote:

Originally Posted by FriendlySkies

Here we go again..

Yeah, I've been trying to get a last minute quote/booking for 15 mins now ... error 503 on the reservations page , and can't login to gold passport

Nov 14, 2011 | 12:52 pm

#417

4aks

Join Date: Mar 2010

Location: SAN

Programs: Hyatt Globalist, American Air, National Car

Posts: 1,134

Quote:

Originally Posted by 4aks

Yeah, I've been trying to get a last minute quote/booking for 15 mins now ... error 503 on the reservations page , and can't login to gold passport

trying to be a bit more graceful:

Hyatt.com, GoldPassport.com, HyattPlace.com, HyattSummerfieldSuites.com, Andaz.com and HyattVacationClub.com are currently down for maintenance.
We apologize for the inconvenience. To make a reservation, please contact us using the link below.

Nov 14, 2011 | 12:54 pm

#418

FriendlySkies

FlyerTalk Evangelist

Join Date: Nov 2009

Location: Northeast Kansas | Colorado Native

Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium

Posts: 22,651

Quote:

Originally Posted by 4aks

I win the prize for least graceful error

HTTP Status 404 - /hyatt/index.jsp

type Status report

message /hyatt/index.jsp

description The requested resource (/hyatt/index.jsp) is not available.
JBossWeb/2.0.0.GA_CP

Nov 14, 2011 | 1:17 pm

#419

holtju2

FlyerTalk Evangelist

Join Date: Nov 2002

Location: All over

Programs: Most

Posts: 10,839

Quote:

Originally Posted by FriendlySkies

I win the prize for least graceful error

HTTP Status 404 - /hyatt/index.jsp

type Status report

message /hyatt/index.jsp

description The requested resource (/hyatt/index.jsp) is not available.
JBossWeb/2.0.0.GA_CP

No. This is the one that I see most often.

Maybe they should start giving us 1000 GP points every time their website is down? I would be GP millionaire by now.

Nov 16, 2011 | 5:03 pm

#420

totmode

Join Date: Oct 2005

Location: NJ

Programs: UA 1K

Posts: 257

Quote:

Originally Posted by EasternTraveler

Again now for the past fifteen mins...I was able to log-in then got the same first server available message above. A couple mins later, first message again then the second message above.